ChopDawg.com

BACKGROUND

Introduce your business and what you do there.

I am the president of Millennium Information Tek, which provides embedded IT staffing services. We also offer a concierge backup service, installing backup appliances that we manage on-site at our customers’ location to provide local and cloud-based data backups.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

We have a website that our customers can use to access their data and verify their backups. However, we realized that we needed a companion app for our website We had an older version of the app, but it never made it to market. 

SOLUTION

What was the scope of their involvement?

ChopDawg considered our older version of the mobile app and redesigned it from the ground up to provide our customers with an innovative app to access their data. Their team led the development processes, utilizing our previous app’s API and documentation. We worked with ChopDawg to enhance the app’s features and UX; they added a customer support feedback tab and user avatars, amongst other modernizations.

After we finalized the scope of work, they began the design phase. ChopDawg developed the wireframes and then began working on high-fidelity images. Once the design process was complete, ChopDawg began developing the app based on our defined workflows. 

What is the team composition?

We worked with Josh (CEO) at the beginning of the project. 

How did you come to work with ChopDawg.com?

Our business development manager presented us with several companies, including ChopDawg, which she found on Clutch.co. We found that many companies won’t take on projects under a specific cost, but ChopDawg understood the value of our product. They offered a fair price for the project and had the expertise to execute it well. ChopDawg’s owner is very high-energy — when we talked to him, we left the meeting confident the partnership would be a good fit.

What is the status of this engagement?

We began our engagement with ChopDawg in January 2021 and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

ChopDawg is about 95% done with the development phase. Once our final quality control testing is complete, we’ll push the app to market. My company is pleased with the work ChopDawg has done so far; we’ve already engaged them on another project.

How did ChopDawg.com perform from a project management standpoint?

ChopDawg has missed a few target deadlines, but that is common for an app development project like ours. Communication with ChopDawg has been great, and they made proactive changes to the project management team to improve our workflow.  

What did you find most impressive about them?

ChopDawg’s expertise in the mobile app space shines through in their high-quality work. They have a great awareness of user privacy and security and utilize it to shape the app. 

Are there any areas they could improve?

I think a more integrated QC process would’ve gotten us over the finish line faster, but otherwise, I can’t think of any ways ChopDawg could improve. 

Do you have any advice for potential customers?

I’d advise customers to ensure all lines of communication are open — ChopDawg is very responsive and will address any feedback or questions customers may have. 

BACKGROUND

Introduce your business and what you do there.

I’m a program manager for a small business program at a government agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

We engaged ChopDawg.com to create two apps.

SOLUTION

What was the scope of their involvement?

I wrote a list of requirements that I was looking for in both apps, and we had 8–9 meetings to finalize the project’s scope. Based on that, ChopDawg.com provided a quote. 

The first app aims to generate a better way for small businesses to connect better with the government. On the other hand, the second app aims to help our training regimen with respect to developing a trivia-based game for better information retention when we give training to some of our internal community. The first app has a web version, and the second app is strictly used on mobile devices.

The team is currently developing the UI of both apps, and they’re focused on designing the app’s screens so that we can proceed to the development stage. They’re using Figma so that we can see every single bit of the design elements they’re creating. We’re 1–2 months away from development, and we’re starting to pull in the developer.

What is the team composition?

We’re working with Josh (CEO) who’s in charge of the business aspect of the project and Terri (Chief Delivery & Operations Officer) who keeps in touch with us every month to ensure that we’re happy with what they’re doing. We also collaborate with their project manager and designer.

How did you come to work with ChopDawg.com?

I found ChopDawg.com on Clutch and saw that they had really good reviews. I also surveyed eight software developers. In the end, ChopDawg.com’s offer was cost-effective, and I highly appreciated the honest answers they gave me.

How much have you invested with them?

The total investment for both apps is $325,000.

What is the status of this engagement?

We began working together in August 2021, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

ChopDawg.com’s work has been pretty solid, and we like how thorough they are. They also give us time to think about things that we might’ve missed. In addition, they suggest additional features we can integrate into our apps.

How did ChopDawg.com perform from a project management standpoint?

They’ve been very receptive and hands-on throughout the process. We use Slack to communicate and Confluence for project management tracking, and the tools that we’ve been using have been very effective. 

We also have weekly meetings to ensure that we’re headed in a positive direction. There have been some postponements during the project, but it’s mainly on our side. Despite that, the team has been very flexible in accommodating our schedule. On top of that, we’re impressed by their seamless turnover. For example, when there was a change in project manager, we didn’t encounter any problems or issues.

What did you find most impressive about them?

They’re very knowledgeable in the development field. In addition, they’re professional, and they ensure that we’re always satisfied with their work. I also appreciate that they respect us as a customer, and they treat us as their partner.

Are there any areas they could improve?

No, ChopDawg.com has been great. I also mentioned to them that I’d use them again if we're going to develop another app.

Do you have any advice for potential customers?

Know what you want and set your requirements as early as possible. Even if your requirements aren’t thorough, ChopDawg.com will help you shape your project scope with their ideas and recommendations.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of an automated retail company, and our main business is commercial massage chairs. Our products are usually found in airports, malls, trampoline parks, and travel toll plazas. We operate about 10,000 commercial massage chairs throughout the US, Israel, and Canada. 

We’ve also added a rental kiosk to our portfolio. We have around 150 units placed in multiple mall locations. In addition, we have an e-commerce brand for retail massage chairs and small items such as massagers, percussion guns, and recovery devices. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

We needed help with UI/UX design. 

SOLUTION

What was the scope of their involvement?

ChopDawg has designed the UI/UX of our mobile and custom app from scratch. Their team provides us advice based on how users interact with the app. We’ve leaned on them to put us in the right direction. They use Figma for the design, and we collaborate through Slack and Confluence. 

We don’t have clear specifications, but we want them to stay within our brand guidelines. That way, their work looks and feels like it belongs in our family of brands. We’re making flow changes to our custom app while reskinning it to make it more modern and fun to use. 

Whenever users open our app, there’s a unique experience with each product. The app brings together our brands, and it allows our customers to earn points and redeem rewards across our various products.

ChopDawg’s design work is mostly finished, and they are currently providing maintenance and tweaks. 

What is the team composition?

I’ve worked with 3–5 teammates, including a project manager. 

How did you come to work with ChopDawg.com?

ChopDawg was recommended to someone in our office. We chose them because of their background in mobile apps. 

How much have you invested with them?

We’ve spent around $50,000–$100,000. 

What is the status of this engagement?

We started working together in June 2019, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The designs are not yet live, but the feedback from initial viewers has been positive. Everyone tells us it’s a good update and that the flow and design changes make sense. 

Thanks to ChopDawg, we’re confident that we will have a much better product. They’ve exceeded our expectations — we are happy with their project management and deliverables. 

How did ChopDawg.com perform from a project management standpoint?

They deliver within budget and schedule. If there are any delays, it’s caused by our side. We communicate through emails, phone calls, video calls, and Slack. 

What did you find most impressive about them?

ChopDawg’s communication skills are impressive. They’re exceptionally thorough in scoping the project, and we don’t encounter overruns or scope creeps. Their work is efficient, and they’re good at managing expectations. 

Are there any areas they could improve?

I can’t think of anything. Our overall experience with them has been positive.

Do you have any advice for potential customers?

Ask questions, and allow them to scope the project properly before proceeding with the implementation. 

BACKGROUND

Introduce your business and what you do there.

I’m the manager of a wholesale shoe brand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

We wanted to build a fitness application for marketing purposes.

SOLUTION

What was the scope of their involvement?

ChopDawn.com has been providing web and mobile app development on Android and iOS. The platform is a dance application that allows users to take lessons, buy shoes, and communicate with other users through a communication feature.

What is the team composition?

We’ve been working with 5–10 members of their team.

How did you come to work with ChopDawg.com?

I found them through a Google search, and after interviewing more than 20 provider options, I decided that they were the best option for me.

How much have you invested with them?

We’ve spent about $75,000 with them so far.

What is the status of this engagement?

We started working together in December 2020, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve been exceptional from the design to the backend. Overall, ChopDawg.com has been competitive, honest, upfront, and helpful.

How did ChopDawg.com perform from a project management standpoint?

Their team has been great with communicating and sticking to schedules and budgets. In terms of tools, we’ve used Trello and Slack.

What did you find most impressive about them? 

They’ve been phenomenal in their development work, and it’s been a pleasure working with them.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — the experience has been too good. 

Any advice for potential customers?

Be as honest and communicative to them as possible; that’s the only way to get the best results.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a startup software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

We needed help in creating a web-based application for our business.

SOLUTION

What was the scope of their involvement?

ChopDawg.com has been doing app development for us. We provided them basic hand-drawn versions of what we wanted, and they took that and are turning it into mockups to develop the final product later. 

In terms of functionalities, the most important thing that we wanted was that the system needed to be user-friendly for a referral partner to send a referral. It should be easier to send than a text message, so users can just select a service provider, look at the client’s basic information, and hit send.

What is the team composition?

We’ve been working with a project manager, a couple of designers, and an account manager. We’re also ready to go into the programming phase, and there’s a whole team waiting for that.

How did you come to work with ChopDawg.com?

I found them on Clutch, and we decided to work with them because I was looking for a development team that could give their insight from their experience and knowledge. ChopDawg.com’s team asked the right questions, so it seemed like they knew what they were doing.

How much have you invested with them?

The total quote for the project is $67,500.

What is the status of this engagement?

We started working together in August 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We brought in a marketing team to help us with the branding and strategy of the overall company, and their team members have been blown away by the product. They say that it is very well thought and put together. Overall, they’re an engaged team that has been very helpful.

How did ChopDawg.com perform from a project management standpoint?

They’ve been awesome; they’re straightforward with their requirements and have also done an excellent job at setting expectations. In terms of communication, we have weekly standing meetings with their project manager and one of their designers. 

What did you find most impressive about them? 

Their initial consultation approach is outstanding; they try to dive deep and ask questions to figure out what’s on our heads so they can turn it into reality. I know that’s not easy, especially coming from a non-technical point of view.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — they’ve been awesome!

Any advice for potential customers?

Ensure that both sides are engaged; if they ask you to review something, do it and provide your feedback as soon as possible. Otherwise, you’ll delay their ability to respond.

BACKGROUND

Introduce your business and what you do there.

I’m the facilities manager at an interior design showroom in San Francisco; we sell furniture, lighting, wallpaper, and fabric.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

We needed help automating the sampling process of our clients, especially in the fabric and wallpaper department, so we wanted to bring that to speed through the technology.

SOLUTION

What was the scope of their involvement?

ChopDawg.com has been helping us develop an app from scratch that enables users to scan their fabrics directly from their phones. The goal is to take the scanned product to our admin page so we can collect those samples and help them with their online shopping. Regarding the development, we gave them ideas of what we wanted along with some designs, and they handled the rest from there.

What is the team composition?

We’ve been working with 4–5 people from their team, including Katie (Project Manager), John (Developer), and a UI/UX designer.

How did you come to work with ChopDawg.com?

We found them through Clutch while looking for app development companies. We had other options, but we chose ChopDawg.com based on their projects, testimonials, and reviews on the internet. I reached out to them, and they made me feel very comfortable because I’m not a tech-savvy person, and they took the time to explain everything patiently.

How much have you invested with them?

We’ve spent $75,000 with them so far.

What is the status of this engagement?

We started working together in March 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

At the beginning of every month, they tell us what they’re going to do and the results that the work is getting — they’ve been on point every time!

How did ChopDawg.com perform from a project management standpoint?

They’re perfect, and I have no complaints; I get along with everyone. In terms of communication, we use Slack, Zoom, and meetings where we go through a list of stuff we need to get done — they’re always on top of everything. Their team also keeps me in the loop; I never go into a meeting without knowing what’s going on. They also always keep it professional and meet our deadlines. They’re also happy to add new features to our platform.

What did you find most impressive about them? 

Their communication approach is outstanding; they constantly let me know what’s going on and keep me on track.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — I’m delighted with the progress of our project, and I feel lucky to have found them.

Any advice for potential customers?

Communicate with them, be upfront, and don’t be afraid to ask every question you have. They’re always happy to answer anything to make themselves clear.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Demcon, a news and information portal.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

I needed a one-stop shop for my app design and development needs.

SOLUTION

What was the scope of their involvement?

I've initially presented my prototype to ChopDawg.com, and they've helped me refine its UI/UX to accommodate the 15 apps that I've wanted to incorporate into the portal. Upon redesigning the frontend, their team has implemented backend solutions to make the platform mobile- and web-friendly.

What is the team composition?

I've worked with ChopDawg.com's project manager, front- and backend developers, and UI/UX designers.

How did you come to work with ChopDawg.com?

I interviewed agencies, and some of them were intimidated by the complexity of my requirements. I then found ChopDawg.com online and read some of their client reviews on Clutch — apart from not being daunted by their potential tasks, their team also seemed to be the most amenable provider among their competitors.

How much have you invested with them?

We've spent between $190,000–$250,000.

What is the status of this engagement?

Our ongoing engagement started in January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ChopDawg.com has built a stable and improved app that has exceeded my initial expectations. They've proactively worked with me to get rid of bug issues and ensure a strong go-live, making early users appreciate the app's interface and highly functional features. Overall, it's safe to say that we've gotten what we've wanted and more with ChopDawg.com's work.

How did ChopDawg.com perform from a project management standpoint?

We mainly communicate via Slack. ChopDawg.com is attentive to our needs, and they delegate enough resources to walk us through the entire process.

What did you find most impressive about them?

They've understood the complexity of our project and brought all our goals to fruition.

Are there any areas they could improve?

We've dealt with some technical issues like any other development project does, but we've overcome those with ChopDawg.com's help.

Do you have any advice for potential customers?

Be as involved as you can in every project phase — you've signed up for a partnership, so don't expect their team to do everything for you.

BACKGROUND

Introduce your business and what you do there.

I work in the sales department of the LA Gear division of ACI International. We’re a footwear manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

We hired ChopDawg to help us relaunch LA Gear after a 30-year hiatus. 

SOLUTION

What was the scope of their involvement?

ChopDawg has revamped our website and moved it to a WordPress platform from a shoddy Shopify platform. We’re also integrating social media access to our website, including Instagram, Facebook, TikTok, and YouTube. They automatically publish items on those platforms. Once the website is complete, we’ll work on our stock in the warehouse and move them to the website so that social posts are redirected to it, where each item is shoppable. 

What is the team composition?

We work with around five people from ChopDawg. 

How did you come to work with ChopDawg.com?

We were introduced to ChopDawg through a word-of-mouth recommendation. After speaking with Josh (CEO) a number of times, we immediately knew that he was the smartest among the lot and he had the best team for the project. They offered a full-service group, and they had the intelligence we needed. It was also easy for Josh to speak about their capabilities and how they could be linked to our cryptic and old system.  As a result, we hired them. 

How much have you invested with them?

We’ve invested around $20,000–$50,000. 

What is the status of this engagement?

We started working with ChopDawg on this project in March 2021, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our website isn’t live yet, so we don’t have any quantitative data for success metrics. In any case, the ChopDawg team is accessible any time of the day, and they always have answers for us when we have any questions. They’re also highly collaborative; if we see something on another website that we think will be a great fit for us, their team uses that to update the website the following week. 

How did ChopDawg.com perform from a project management standpoint?

We use Slack for direct messaging and Zoom for meetings, and the ChopDawg team is highly responsive. We’ve had a wonderful experience. In fact, we don’t have to communicate much outside of our meeting dates because everything is already answered by the time we meet. 

What did you find most impressive about them?

They’re experts in their space. The project manager has a wonderful team in place to answer all of our technical questions. If they don’t have the answer right away and need to ask another resource, they give the answer to us within an hour.  

Moreover, the retail industry has completely changed; it’s now less about customer relationships but more about interactions. Throughout all this, we’ve worked with ChopDawg as if they’re family to us. We love having Zoom meetings with them every single week as we see the progress they make. Our team also sees how excited they are in helping us. Overall, our passion comes through to them, which has been such a joy for our company. 

Are there any areas they could improve?

No, there aren’t any. They couldn’t be better. 

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a premier dating app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

We needed a partner to develop our app.

SOLUTION

What was the scope of their involvement?

They’re doing everything from conception to development to launch. To save money, we’re creating a multi-platform app. The platform will be hosted on AWS.

What is the team composition?

So far, I’ve only worked with four designers. Now that we’re about to about to start development, we’re going to meet the engineering team.

How did you come to work with ChopDawg.com?

I used Clutch to review top-rated agencies.  I read through their reviews and met with a few developers. Several other developers responded with cut and paste solutions. I chose ChopDawg.com because they provide an all-hands approach. They act more like a partner than an agency. They seemed very knowledgeable and enthusiastic about our project. I also liked that they provided a fixed-cost.

How much have you invested with them?

Our budget is about $75,000.

What is the status of this engagement?

We started working with them in December 2019 and they're still working on the project. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re halfway through the project, and the project has gone well so far. We have a lot of momentum moving forward. I appreciate that ChopDawg.com takes the project as seriously as I do. They’re fully invested in the project.

How did ChopDawg.com perform from a project management standpoint?

Going into the project, they provided a detailed timeline complete with milestones. Now we’re on schedule and on budget. To communicate and manage the project, they used Confluence and Zoom.

What did you find most impressive about them?

They’re meticulous and detail-oriented. We spent nearly a year discussing the project before we even signed the contract. That just demonstrates how invested they were in producing what I needed. They understood my situation and invested a lot of time with me before the project began.

Are there any areas they could improve?

I was interested in adding gamification to the app, but the team didn’t seem to have experience in gaming.

BACKGROUND

Introduce your business and what you do there.

Respondent 1 (Co-Founder): My colleague and I are developing a fitness product that’s yet to be named.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

R1: When we originally came to ChopDawg.com, we had an idea for a social fitness app but didn’t have the experience to execute the development. We needed a company that would be detailed and supportive enough to help us build everything from scratch.

SOLUTION

What was the scope of their involvement? 

R1: ChopDawg.com is developing a social-focused platform for fitness enthusiasts. With the app, users will be able to upload workouts, take classes with instructors, and share fitness and nutrition-related tips. 

Respondent 2 (Co-Founder): We first came to them with a full app development proposal but realized that we should start with a prototype. Their team was helpful in renegotiating our proposal to start out with the prototype and design elements so that we could take things one step at a time. Currently, they’re working to build out the wireframes and high-fidelity designs.

What is the team composition? 

R2: Our initial talks have been with Joshua (CEO). Then, we’ve worked with one of his team members to write our proposal to make sure that they understood everything that we wanted in our app. We wanted them to have a holistic view of our long-term goals.

Now, we’re working with a smaller team on the prototyping. It’s a UI designer and a support resource who organizes the account.

How did you come to work with ChopDawg.com?

R1: We searched online for app developers, looking for companies that had created fitness apps in the past and that could give us advice on how to best set up our solution. From there, it was a matter of reaching out to a few app developers with our concept.

R2: We felt that ChopDawg.com was definitely the most responsive and supportive. Before signing the contract, we had 4–5 calls where we presented our idea and workshopped it to create a proposal for each part of the app. They asked the right questions to get us thinking about things we hadn’t thought about and seemed more involved. That’s why we chose to move forward with them.

How much have you invested with them?

R1: The project has cost between $10,000–$25,000.

What is the status of this engagement?

R1: We signed the prototype proposal in September 2020 and are now working with a smaller team to fulfill it.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

R1: From the proposal process to the prototyping, ChopDawg.com has been a team player. 
 They’ve really developed our solution into something more than just an idea. So far, we’ve been working with them closely on the design to ensure that the product measures up to what we’ve envisioned. 

R2: I’d also add that they’re flexible in incorporating our feedback as well as coming back with suggestions for features that they think we should include or how things should be laid out. That’s been helpful in terms of making sure we don’t miss anything that might be crucial to our app.

How did ChopDawg.com perform from a project management standpoint?

R2: We communicate with the designer and team organizer on Slack, and there’s a larger chat with Joshua and some of the more corporate-level people. 

What did you find most impressive about them?

R2: ChopDawg.com is definitely looking out for their clients. They make sure that we’re thinking through everything and have been supportive in developing our ideas into a tangible product.

R1: No, we’ve been happy with our experience so far. It feels like we’re working with a team that cares about our ideas as much as we do. 

Are there any areas they could improve?

R2: The one area that was slightly lacking was the transition from the proposal to the prototype development. We didn't feel like there was really a sense of urgency even though we wanted to hit the ground running. But, after about two weeks, things started to pick up and have been going smoothly since. They’ve provided clear and achievable deadlines.