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Bridging brand and creative

We're an independent creative agency, bridging deep brand thinking through to creative development. We work with bands to develop more engaging conversations with their communities and deliver better experiences for their customers. Supporting brands through research, strategy and creative ideation and bringing this to life through brand expression, campaign, video, animation and design.

  • $25,000+
  • $150 - $199 / hr
  • 10 - 49
  • Redfern, Australia
  • Founded 2014

2 Locations

  • Redfern , Australia
  • Brisbane City , Australia

Focus

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Pricing Snapshot

Min. project size $25,000+
Avg. hourly rate $150 - $199 /hr
Rating for cost 4.3 /5

What Clients Have Said

Chello's pricing varies significantly, with some projects costing between $80,000 to over $300,000 AUD. Clients noted high quality and value for cost, though some found additional charges for minor requests. Overall, Chello is seen as a premium agency offering exceptional service and results.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $49,999 based on 14 reviews
< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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Chello Review Insights

Overall Review Rating

4.9
  • Quality 4.9
  • Schedule 4.8
  • Cost 4.3
  • Willing to Refer 4.8

Top Mentions

Review Highlights

  • Strong Understanding of Client Needs

    Chello's ability to understand and translate client needs into effective solutions was frequently highlighted. Their initial discovery processes and ongoing communication helped them deliver tailored and impactful results.

  • Effective Project Management

    Clients commended Chello for their efficient project management, timely delivery, and clear communication. The team was responsive and managed expectations well, ensuring smooth project execution.

  • Seamless Workflow

    Chello’s structured and clear workflow processes ensured seamless interactions with clients. Regular check-ins and open discussions about project impacts were appreciated.

  • Proactive and Engaged Team

    Clients appreciated Chello's proactive approach and the enthusiasm they brought to projects. The team’s engagement and commitment to client success were frequently noted as standout qualities.

  • Exceptional Value for Money

    Despite being sometimes more expensive than competitors, clients felt that Chello provided exceptional value for money through their high-quality outputs and professional approach.

  • Challenges with Flexibility and Pricing

    Some clients noted that Chello could improve their flexibility with small requests and pricing. High costs for minor changes led some clients to seek other agencies for smaller tasks.

Chello Reviews

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Web Dev, Design & Branding for Furniture Supplier

  • Branding E-Commerce Development Graphic Design
  • $200,000 to $999,999
  • Oct. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
3.5
Willing to Refer
5.0

"Everything is delivered on time and within budget."

Digital Marketing Manager & eCommerce, Furniture Supplier
Daniel Walshaw
  • Hospitality & leisure
  • Bundaberg, Australia
  • 11-50 Employees
  • Online Review 
  • Verified

Chello has developed a brand name, logo, story, and guidelines for a furniture supplier. They have also designed and developed an e-commerce website.

Digital Asset Dev & Video Production for PR Campaign for NGO

  • Video Production
  • $50,000 to $199,999
  • Aug. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0

“I really like the fresh creatives Chello brings to the table and how they work with us.”

Director, NGO
Anonymous
  • Nonprofit
  • Sydney, Australia
  • 201-500 Employees
  • Phone Interview 
  • Verified

Chello has helped an NGO develop a public health PR campaign. They used the client's brief to develop a concept and finalize messaging before working on video production, photography, and copywriting. 

Branding, Web Design & Ad Creatives for Cryptocurrency Co

  • Branding UX/UI Design Web Design
  • $200,000 to $999,999
  • Dec. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0

“They’ve nailed everything from the brand refresh to the website to the campaign creatives.”

Marketing Manager, Caleb & Brown
Chris Nedelkos
  • Financial services
  • Melbourne, Australia
  • 51-200 Employees
  • Phone Interview 
  • Verified

Chello provides branding, web design, and brand strategy services for a cryptocurrency brokerage. They’ve designed a logo and a website and have provided copywriting, photography, and ad creative design.

Naming Convention Dev for Recruitment Company

  • Advertising Branding Market Research
  • $50,000 to $199,999
  • Nov. 2021 - Apr. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
3.5
Willing to Refer
5.0

"They involve and take us on a journey, so there are no surprises, and everyone feels engaged and excited."

CMO, PredicitiveHire
Toby McKinnon
  • Software
  • Melbourne, Australia
  • 51-200 Employees
  • Online Review 
  • Verified

Chello developed a naming convention for a recruitment company. They were tasked with developing an understanding of their business, interrogate their offering, and develop a new marketplace brand. 

Branding for University Inclusion Centre

  • Branding
  • $10,000 to $49,999
  • Mar. 2020 - Feb. 2021
5.0
Quality
5.0
Schedule
4.0
Cost
4.0
Willing to Refer
5.0

"Both their copywriting and their visual design have demonstrated flair and subtlety."

Communication Officer, University of Technology Sydney
Laura Oxley
  • Education
  • Sydney, Australia
  • 5,001-10,000 Employees
  • Online Review 
  • Verified

Chello was hired by a university's social justice initiative to provide complete branding services. They ran discovery workshops to create an identity that was both unique and identifiable with the university.

Rebranding for Financial Services Company

  • Branding
  • $50,000 to $199,999
  • Jan. 2019 - Jan. 2020
4.5
Quality
4.0
Schedule
4.0
Cost
3.0
Willing to Refer
4.0

"A great bunch of people to work with."

Advertising & Communications Manager, Qudos Bank
Loren Ibbotson
  • Financial services
  • Sydney, Australia
  • 51-200 Employees
  • Online Review 
  • Verified

A financial services company hired Chello for branding services. The team rebranded the client's guidelines and principles, as well as helped them streamline their brand visuals, approach, and personality.

Branding & Marketing Strategies for Formula 1 Company

  • Advertising
  • $50,000 to $199,999
  • Aug. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0

"Chello has an amazing team of talented people working with them to help bring their customers visions to life."

Executive Operations & Events Manager, Formula 1 Company
Belinda Narbey
  • Automotive
  • Sydney, Australia
  • 11-50 Employees
  • Online Review 
  • Verified

Chello is assisting a Formula 1 company with developing brand and marketing strategies for their website. The client aims to deliver business and customer growth with TV commercials and digital marketing.

UI/UX Design for Brokerage Company

  • UX/UI Design
  • $50,000 to $199,999
  • July - Nov. 2021
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They have blown us away with their communication and professional attitude toward this project!"

Lead Developer, Brokerage Company
Joseph Bradley
  • Financial services
  • Melbourne, Australia
  • 11-50 Employees
  • Online Review 
  • Verified

Chello provides UI/UX design services for a brokerage company. After creating a prototype, they work on the design process of the client's platform.

Branding & Logo Design for Entrepreneurial Nonprofit

  • Branding Video Production
  • $10,000 to $49,999
  • July - Sep. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They have a very proactive approach."

 
President, EO Sydney
Justin Jameson
  • Nonprofit
  • Sydney, Australia
  • 1-10 Employees
  • Online Review 
  • Verified

A nonprofit partnered with Chello to tailor their branding, create a logo, and produce a partner video. The main objective of the project was to connect with local prospects through a professional brand image.

Promotional Video for Global Fleet Management Company

  • Video Production
  • $10,000 to $49,999
  • Oct. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Chello never once gave up, or hesitated. They came with ideas and suggestions constantly."

Marketing Manager, Verizon Connect
Jackson Hand
  • Transportation
  • Sydney, Australia
  • 1,001-5,000 Employees
  • Online Review 
  • Verified

Chello is producing promotional videos for a global fleet management company. This involves close collaboration with the client for the script, storyboard, casting, and final edits.

Locations (2)

21 - 30

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