Catch Digital Inc

BACKGROUND

Please describe your company and position.

I am the Project Lead of Impactful MSP

Describe what your company does in a single sentence.

We provide IT services and MSP Coaching to other SMBs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Catch Digital Inc to accomplish?

• Redesign the Impactful MSP website to match the excellence and quality of instruction and coaching that comes from the program. Design a user experience that maximizes lead capture.

SOLUTION

How did you find Catch Digital Inc?

Referral

Why did you select Catch Digital Inc over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Catch Digital Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a website but it wasn't great, the design was not polished and it was on High Level which wasn't very good. They redesigned it and developed it in Webflow for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We wanted a website that was much nicer looking, had better sales messaging and technically had a better back end.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time, and on budget their team was excellent with communications and offered some very useful suggestions for things we hadn't thought of. Great delivery and made it easy for us.

What was your primary form of communication with Catch Digital Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of the design and the animated features were awesome - their first draft was nearly perfect. They were very very easy to work with from start to finish and communications was great the whole process.

Are there any areas for improvement or something Catch Digital Inc could have done differently?

Absolutly none.

BACKGROUND

Please describe your company and position.

I am the Associate of Re/Max House of Real Estate

Describe what your company does in a single sentence.

We source inner-city land for builders/developers and help them purchase it.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Catch Digital Inc to accomplish?

• Help identify target demographic needs
• Build a website
• Create a marketing strategy

SOLUTION

How did you find Catch Digital Inc?

Referral

Why did you select Catch Digital Inc over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Catch Digital Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started with the concept and goals and then really became specific how to achieve these goals:

• It started with a Sitemap + IA to give a very general sense of our roadmap.
• From there we built out wireframes to determine the general structure.
• From wireframes we created the intial design of the website.
• Once design was created and approved, Catch Digital helped us with the content strategy.
• They coordinated all the development aspects on our behalf with their development team.
• Finally they consulted on SEO optimazation for the content we were creating. We didn't realize the strategy in the content was so important but glad they were able to help us on this front.

This process was so seemless and they made it enojyable!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had a goal but didn't know how to get there. Catch took our goal, made it a vision that we could brakdown and then created it piece by piece. Now we have a beautiful website that is converting leads and we almost can't keep up, it's a good problem to have!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes Catch's team was very responsive on emails and we had multiple meetings virtually which is great becuase it's tough to meet in person with my schedule. Happy they made it so easy to collaborate!

What was your primary form of communication with Catch Digital Inc?

Virtual Meeting

What did you find most impressive or unique about this company?

They are not just designers or developers but critical thinkers and problem solvers.

There were moments that required important decisions and they laid our the options while providing crucial advice on them. I'm grateful they were there to guide us! The other companies I've worked with in the past just wanted to move the project along at the cost of the final product...

Are there any areas for improvement or something Catch Digital Inc could have done differently?

I can't think of anything they can do better. From all my other past experiences with marketing comapnies, this one was by far the best!

BACKGROUND

Please describe your company and position.

I am the Founder of Sharp Search Partners

Describe what your company does in a single sentence.

We provide executive search for tech start ups in the States and fill their hires domestically as well as some strategic hires in Japan

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Catch Digital Inc to accomplish?

• Demonstrate the core business value
• Appealing visuals

SOLUTION

How did you find Catch Digital Inc?

Referral

Why did you select Catch Digital Inc over others?

Referred to me

How many teammates from Catch Digital Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website: 
  • Sitemap + Information Architecture 
  • Wireframes 
  • Homepage Design 
  • Full website design 
  • Content insertion 
  • Website development SEO Checklist + Optimizations Domains connected via DNS Content: 
• Copywriting Editing Visuals: 
  • Naming & Market Positioning Mapping 
  • Logo Design 
  • Brand Guidelines 
  • Pitch Deck Video 
  • Conference Background Invoice 
  • Template Asset Library

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This is a brand new website and a brand new business so it is a bit difficult to do a before/after comparison. But I am confident that the website and branding Catch Digital helped us designed will make a substantial difference in our brand recognition and uptick in customer engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Catch demonstrated an exceptional level of commitment and adaptability throughout the duration of our project. From the initial stages to delivery, they have consistently lived up to their promises, delivering quality work that aligns perfectly with our vision. Their approach was characterized by a remarkable level of flexibility, allowing them to cater to our unique needs and incorporate changes during the project progression seamlessly. 

Their ability to pivot and adapt in response to our feedback and evolving requirements was not just remarkable, but it also proved instrumental in achieving a final result that exceeded our expectations. One key aspect of our collaboration with Catch was the remarkable quality of communication. They maintained an open, responsive line of communication that ensured we were kept informed at every stage of the project. 

Their team was quick to respond to our inquiries, suggestions, and concerns, facilitating a dialogue that was both productive and enjoyable. In all, my experience with Catch has been profoundly positive. The consistent professionalism, responsiveness, and adaptability they exhibited have not only culminated in a successful project but also made the process an enjoyable journey. I am beyond satisfied with the work delivered, and the exemplary service Catch provided has left me genuinely elated.

What was your primary form of communication with Catch Digital Inc?

Email or Messaging App

What did you find most impressive or unique about this company?

What truly sets this company apart, and what I found most impressive, is their uncanny ability to grasp and translate our ideas into compelling visuals and an intuitive website design. Catch Digital Inc demonstrated a deep understanding of our vision from the very beginning, which was instrumental in creating a visual identity that is authentic to our brand. Their team didn't just listen; they internalized our concept, the essence of our brand, and the message we aimed to convey. 

They were able to transform these abstract ideas into tangible elements like the color scheme, typography, iconography, and user interface of the website. They successfully brought our vision to life, accurately reflecting the core of our business in every aspect of the design. The end product was not only aesthetically appealing but also communicated our brand's story and values in a way that resonated with our target audience. 

The website they designed is not just a digital platform for our business; it is a manifestation of our brand's identity, seamlessly blending functionality with the unique personality of our company. Their talent in visually encapsulating the essence of a brand is a rare skill that truly sets them apart in the industry. 

The entire process felt like a partnership with a team that deeply understood and cared about our project just as much as we did. It's this exceptional knack for visual translation, coupled with their commitment and passion, that makes Catch an extraordinary partner in any endeavor.

Are there any areas for improvement or something Catch Digital Inc could have done differently?

While my overall experience with Catch Digital Inc. was overwhelmingly positive, there's always room for improvement in any endeavor. In the future, it might be beneficial if they provide a more detailed roadmap at the start of the project. 

While they were excellent at handling adjustments and making changes as needed, having a comprehensive initial plan detailing all steps could help set expectations and ease any potential apprehension. That said, their adaptability and commitment to delivering quality work never wavered, and I'm genuinely satisfied with our collaboration.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of sales and marketing for a homebuilding company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Catch Digital Inc?

We needed to redesign our website.

SOLUTION

What was the scope of their involvement?

Initially, we engaged with Catch Digital Inc to completely redesign our website and get a new, fresh look. We have a catalog site, so they’ve worked with another company to keep all our pages in line. The site showcases the homes we have for sale. People can look up our communities, learn about us, look at pictures of past projects, and engage with us through radio buttons. Additionally, they host our website.

What is the team composition?

We work primarily with two people.

How did you come to work with Catch Digital Inc?

It was a referral. They were a partner of our website hosting company.

How much have you invested with them?

We’ve spent about $15,000.

What is the status of this engagement?

We started working with them in February 2022, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a collaborative approach, so there’s a lot of back and forth. They guide us on how we should do different things, and ultimately, the project has been successful. 

How did Catch Digital Inc perform from a project management standpoint?

They’ve met deadlines and stayed on budget. We’ve used emails and Asana to communicate and manage the project.

What did you find most impressive about them?

They’re very personable and in touch with their clients. It feels like we’re their partner.

Are there any areas they could improve?

No, I don’t think there’s anything they could improve.

Do you have any advice for potential customers?

Have an open and transparent conversation about your project needs.

BACKGROUND

Introduce your business and what you do there.

I’m an independent consultant that works with several companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Catch Digital Inc?

We were looking to relate this new product to potential customers, so we needed someone to provide us with digital marketing services.

SOLUTION

What was the scope of their involvement?

Catch Digital Inc is our primary digital marketing partner, and they’re helping us develop meaningful campaigns to attract our target audience.

They’ve created web pages that generate leads and convert them into paying customers, write marketing copy, and schedule a month’s worth of content.

What is the team composition?

My main point of contact is the founder.

How did you come to work with Catch Digital Inc?

I became familiar with Catch Digital through one of my connections from a startup I used to work with.

What is the status of this engagement?

Our ongoing partnership started in March 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve done a great job of turning our vision into a tangible output that can be very meaningful to people.

How did Catch Digital Inc perform from a project management standpoint?

They perform consistently well from a project management perspective, and we typically communicate through Google Meet.

What did you find most impressive about them?

We’re very impressed with their extreme focus on generating revenue for us, which I believe will be instrumental in our overall growth and success.

Moreover, what makes them strong is their ability to speak the language of the everyday person, and produce something that’s simple to understand.

Are there any areas they could improve?

While I believe they have the talent and resources to help us, the challenge will always be implementing the right strategies to develop strong campaigns.

Do you have any advice for potential customers?

It’s really rare to meet an organization that really understands what they’re doing, so when Catch Digital provides you with guidance, I suggest you listen closely.

BACKGROUND

Introduce your business and what you do there.

I am the founder and CEO of MicroMech. We provide vehicle services to both individual and fleet owners. Our team dispatches mechanics to the vehicle’s location for onsite repair.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Catch Digital?

We were looking to refine our marketing to drive the right customers to our site. We specifically targeting our customer acquisition cost and lifetime value.

SOLUTION

What was the scope of their involvement?

Catch Digital provided marketing and digital strategy services. To start, their team took a deep dive into our company, our strategy, and our mission to get a full picture of what we do. From there, they worked to create a digital marketing strategy.

Their team created ads for Facebook and Google. They also automated some of our processes on the customer service side. 

What is the team composition?

Our main point of contact at Catch Digital was our project manager. 

How did you come to work with Catch Digital?

I was impressed by their philosophy of instilling a deep understanding of the process in their clients but also by their ability to generate results. They were able to demonstrate how they could make an impact on our company and goals. Other companies we were considering didn’t put the emphasis on how they could make a difference for us the way that Catch Digital did.

How much have you invested with them?

We have invested almost $100,000.

What is the status of this engagement?

Our ongoing engagement began in December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The automation was huge for us. We’re looking to be a massively scalable company, and not only did it give us that ability but it also reduced the amount of time our customer service staff has to spend per customer. Our staff is able to service 10x the amount of customers using the new system. Our profitability per job also increased because we were attracting the right customers.

How did Catch Digital perform from a project management standpoint?

Catch Digital is really on top of things. They were able to adapt to the changing needs of the market really well.

What did you find most impressive about them?

I was blown away by their marketing automation skills.

Are there any areas they could improve?

No, I’ve been pretty pleased with the experience.

Do you have any advice for potential customers?

Let them do what they do. When we were first starting out, I had opinions about how I wanted to go about things, but it was much better when I just let them take over. They know what they’re doing.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a functional fitness facility where we do functional fitness classes. We also do sports-specific training and work with Calgary North Stars Hockey Association in their group and individual training. We just opened a year ago, around January last year.  This summer, we opened a retail store within the gym, and we partnered with other brands. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Catch Digital?

We worked with Catch Digital when we were not quite open yet, and the main goal was the pre-registration — getting the word out about the gym opening up.

SOLUTION

What was the scope of their involvement?

They helped with our initial branding needs. They developed and designed our website on Wix. They also created our Facebook page. Moreover, the team set up our ads account, viral campaigns, Facebook campaigns, email marketing, and more. 

I worked with Brad (Lead Strategist & Owner) closely on this and I let him run things. I oversaw what he was doing and it was a joint effort. He really helped a lot with the ad implementation because that was not my area of expertise. 

What is the team composition?

I only worked with Brad. However, he would occasionally hire some external partners to shoot videos and other things.

How did you come to work with Catch Digital?

Brad is my friend. I knew that he had a very good mind for marketing. I also looked around and checked out few other businesses in Calgary that were managed by my other friends. However, knowing Brad, his track record, and portfolio — he was on another level than his competitors. I felt more comfortable working with him because I knew that he could get us to where we needed to be.

How much have you invested with them?

We spent close to $16,000.

What is the status of this engagement?

Our partnership ran from March 2019–March 2020. In October 2019–January 2020, we were already getting ready to open and launch the campaigns. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

All of Brad's efforts paid off before we opened. We got over 500 pre-registrations for the gym, from the referral campaign. Our campaigns did very well and it was one of the keys to our opening. From the pre-registration, we converted around 35%–45%. Overall, the purpose of getting the word out to people was very successful. 

We also knew that we brought another level of advertising and website — stuff that other gyms weren’t really doing. Furthermore, our company received positive feedback from external stakeholders and they mentioned that we have a nice website and an easy signup process. Overall, Catch Digital built a very fluid platform. 

How did Catch Digital perform from a project management standpoint?

We set up a Slack channel and we just communicated that way. We also talked on the phone all the time, but Slack was where Brad kept me updated with the team's progress. We also conducted our weekly meetings on that platform so communication was always good — I didn’t have a problem there. 

What did you find most impressive about them?

I would definitely work with Catch Digital again in the future. Their knowledge was outstanding. I also would recommend Catch Digital to anybody looking to take their business to the next level, even if they’re still in a startup stage.

Are there any areas they could improve?

Nothing comes to the top of my mind when it comes to areas they could improve. When we first started, Slack was new to me and it took me a minute to figure it out. However, a couple of weeks after, Brad and I got on the same page. Moreover, we began to understand each other's working styles. 

Do you have any advice for potential customers?

Be prepared to have somebody who is going to work day and night for you. He put in a lot of hours for me that I couldn’t have asked for more. As a friend, I would definitely recommend him.

However, even if I didn’t know him personally, I would still highly recommend Brad because he takes the project personally and he wants his client to succeed. Overall, he’s really going to give his all for the project.

BACKGROUND

Introduce your business and what you do there.

I am the owner of Maverick Decks, a residential deck building company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Catch Digital?

We were looking to improve our website and conversion rate. We also hoped to streamline some of our sales funnels.

SOLUTION

What was the scope of their involvement?

Catch Digital developed and designed our website. They built the first version of our site about a year or two ago, which we cached. They also provided SEM services.

What is the team composition?

I worked directly with Brad (Lead Strategist).

How did you come to work with Catch Digital?

I went to university with Brad back in the day, so I decided to partner with his company.

How much have you invested with them?

We invested about $10,000 CAD (approximately $7,800 USD)

What is the status of this engagement?

Our engagement ran from January–May 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our cost per click this year was almost half of what it was last year. Our conversion rate has also improved. We’ve received more leads than I can even handle. I’ve also received a lot of positive feedback on the site from customers. The tier system helps us stand out.

How did Catch Digital perform from a project management standpoint?

They communicated with us on a regular basis. Brad and I have phone calls to make sure we’re both up to speed on everything or just to check in. I’d give them five stars.

What did you find most impressive about them?

They were very accommodating. I aimed to have the site done by February before the home and garden show, but I was a bit behind on providing them with content to populate the site. They helped me set up a CRM capture system in time for the home and garden show to ensure I could take down people’s information.

Are there any areas they could improve?

They could improve their timeliness slightly. However, in this case, a lot of that was on my end. I’ve also seen improvements on this from the first time I worked with him to the second.

Do you have any advice for potential customers?

Get your information to him as quickly as possible or come into the project with a plan for what content you want where. That will shorten the timeline.

BACKGROUND

Please describe your company and your position there.

I am the owner of a Drilling, Completions, Workover and Abandonment Consulting company. We specialize in small oil and gas company consultancy, past clients have been companies have been as small as 1 person upi to 400 people.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Catch Digital, and what were your goals?

Set up a website allowing visibility to our Company showing how many years of service and how many wells we have worked on to date.

SOLUTION

How did you select Catch Digital and what were the deciding factors?

Since I did not know a ton about the digital world I felt comfortable knowing I would own all the work Catch did for me. Other agencies I looked at did not typically do that.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Small website that shows everything I wanted to identify publically. There is also a entry page where a potential client can reach out and ask for a cost estimate.

How many people from the vendor's team worked with you, and what were their positions?

One member put this together for me , Brad.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I had early response to the website with a request coming in almost immediately, I have had others identify the got my phone number from my website, that is all I can ask for in this very weak oil and gas cycle we are in but I am ready for improvement in the industry.

Describe their project management style, including communication tools and timelines.

Very Organized, accurate timing and cost estimate. Pleasant to deal with.

What did you find most impressive or unique about this company?

We were impressed with the quick turnaround and the team's attention to detail.

Are there any areas for improvement or something they could have done differently?

No, totally satisfied.

BACKGROUND

Please describe your company and your position there.

I am the co-founder and president of Paradigm Nutrition. We empower women to optimize their health and performance through nutrition coaching and education. We have a number of programs within our company, including our group program Shift, one-on-one coaching, coach mentorships, personal training, and more. Most of our work is online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Catch Digital?

Catch Digital handles the digital strategy that complements our existing social media strategy. Our main source of new business is through our social media channels and those of our coaches, and we are working with Catch to create systems that mirror those activities to increase the overall leads coming in.

What were your goals for this project?

The goal of the project is to have ongoing systems that mirror our different launches (such as Shift, our Coach Mentorship, and one-on-one). We also want to build a system that can be turnkey for our coaches.

SOLUTION

How did you select Catch Digital?

We selected Catch Digital because they were very transparent in the process and showed us the overall user flow. While we have a lot of our own knowledge of social media, the rest of the digital world is foreign to us. Catch was able to help us understand how it all works together. Brad and his team are great at what they do, and they do way more than other agencies were offering.

Describe the scope of their work in detail.

• Strategy, including the user-flow,
• Creative direction, telling us what we need to do since we are a big part of the brand,
• Media buying, Facebook ads, Instagram ads, Google ads, etc.

They also directed us on our marketing automation, how it works with digital, and how it all works together between our social media and our new digital strategies.

What was the team composition?

We work closely with Brad, the owner, and Katy and Abby. Katy is the project manager and Abby is a copywriter who helped with some of our content for the ads. Brad takes care of the media buying and the overall strategy, so he was our main contact.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have set up lots of automation under Brad's direction and we have successfully increased our lead-to-sale conversion rate because of that. We've also launched our coach mentorship campaign and have seen a good return on investment from that as well.

How effective was the workflow between your team and theirs?

Catch Digital uses Asana which is great because we do too and we are used to working in it. We have a shared board that keeps everything very transparent and I feel comfortable with the visibility of work being completed. Catch is very strong at project management because of how closely their team works and how closely they work with us.

What did you find most impressive about this company?

Just their overall knowledge and creative minds when it comes to helping us within our industry. They are quick to execute and adapt if the campaign data tells them to. I also feel that they really care about the success of our business. Their model is very transparent and we own all of the work that they do for us, as opposed to other digital marketing companies we talked to.

Are there any areas for improvement?

It was more expensive than I was hoping to spend because I don't really understand this world, so it was difficult for me to justify at first. But throughout the process, they have improved at explaining the back end and have been open with how everything works. It's clear that the high investment is worth it based on our ROI and the depth of work that is being completed. Improving communication with people who aren't familiar with digital would be the biggest area for improvement in our experience.