Great People, Great Films, Happy Clients

Bronze
VERIFIED

Casual Films specializes in powerfully effective films for global businesses that want to stand out.

We are video consultants; expert filmmakers fluent in the language of corporate communications. With a vastly experienced internal team – and thousands of projects under our belts - we turn business messaging into creative, effective and engaging video better than anyone else.

Over the past 12 years, we have helped Fortune 500 companies…

  • attract and retain the best candidates
  • explain complex products and services
  • train and develop their staff
  • increase brand awareness and appeal

Casual delivers flexible client service. We match our processes the unique requirements of our customers to deliver outstanding results and successful, enjoyable, partnerships.

 
$5,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2006
Show all +
London, United Kingdom
headquarters
other locations
  • Building 77, Ste #902 141 Flushing Ave
    Brooklyn, NY 11205
    United States
  • 44 Montgomery St
    San Francisco, CA 94612
    United States
  • 750 N San Vicente Blvd, Pacific Design Centre - Red Building
    Los Angeles, CA 90069
    United States
  • 500 Yale Ave N
    Seattle, WA 98109
    United States
  • Weesperstraat 61
    Amsterdam 1018 VN
    Netherlands
  • 20 West Kinzie Street
    Chicago, IL 60654
    United States

Portfolio

Key clients: 
Adobe, Allianz, Autodesk, Avery Dennison, BMW, Canon, Facebook, GoDaddy, Google, LinkedIn, Marriott, PwC, RedBull, Rolls-Royce, Vodafone

GoDaddy needed to promote its cutting-edge web services. Casual Films created a series of profiles of the kaleidoscope of entrepreneurs who use those services, resulting in a deeply human and memorable campaign that led to increased authority for GoDaddy.

Commercial for Greater Anglia Spring

Greater Anglia Spring was looking to promote their day excursions by train in a memorable way. Casual Films created an emotionally touching and visually iconic animation, resulting in viral attention and increased bookings.

Video Production for Glint

Glint was seeking to promote their 'currency of the future.' They turned to Casual Films for a video that would both feature details about the currency and highlight its value in the real world. Casual Films created a video that overlaid interview segments with a real financial expert with powerful images of real people using the product. This resulted in a higher profile and increased brand authority for Glint.

What do we mean by Happy Clients?

What can Casual Films do for you?

Verve - Street Team

Want to explain and promote your innovative tech brand? How about an animation?

Vodafone Recruitment

Attracting young people to a global communications technology company? How about a punchy soundtrack with a punchy edit?Add

Rolls-Royce - Jimmy C Paints

How to launch a new employer brand at a century old engineering company? Like this.

BMW Careers

What's it like to work at BMW? A little bit like this...

Adobe Create : Jonathan Adler

Promoting some of the world's greatest creative software? How about a series about some of the worlds greatest creatives?

Reviews

Sort by

Video Production for Hotel Chain

"We value Casual Films for their creativity, innovative thinking, partnering skills, and for having our backs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2015 - Ongoing
Project summary: 

Casual Films produced multiple videos for an international hotel chain. The team provides audiovisual support for talent acquisition, retention, and engagement strategy.

The Reviewer
 
10,000+ Employees
 
Bethesda, Maryland
Denise Feldman
Director, Comm. & Content Marketing, Marriott International
 
Verified
The Review
Feedback summary: 

The videos have received positive feedback from internal and external stakeholders. Casual Films is communicative and attentive to detail, establishing a seamless workflow. The team is creative, hard-working, and personable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

My company is a Fortune500 global hospitality company, with 30 brands and 7000+ locations around the world. I am the Director of Content Marketing (employment side, not consumer side).

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Casual Films?

Over the years, we've hired Casual Films to produce a range of audio visual content to support our talent acquisition, retention and engagement strategy. From podcast to animated films, from 1-video segments to a 10-part episodic series, Casual Films has supported us in all of these projects.

What were your goals for this project?

No matter the deliverables, our goals for the multiple projects we've hired Casual Films to do is to create content that is marketable through a variety of internal and external digital channels, scalable, and delivers the emotional punch that we know will attract, engage, and inspire our global workforce (and potential employees).

SOLUTION

How did you select this vendor?

Word of mouth/reference from other points-of-contact within our organization.

Describe the video(s) and the process in detail.

  • Strategy
  • creative solutions
  • scripting & storyboarding
  • filming > animation (as needed)
  • production
  • delivery

Because Casual Films has successfully completed the variety of podcast and video deliverables mentioned above, the details vary. I can confirm that we have worked with them directly on both 'on-site' video shoots with both our employees and hired talent, as well as videos developed with existing or licensed assets. My role included partnering on creative execution (based on their creative vision), sharing assets, guidelines and brand voice/style, and feedback. In other words, I was the client with a vision for what we were partnering to develop.

What was your vendors' project management or feedback process?

The team did work with me on several rounds of feedback for each project/deliverable. Typically there were 1-2 people from the vendor's side that managed the feedback process, and those two were also the project lead and manager on the jobs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Feedback from internal stakeholders has been very positive across the board, and over the years we have worked with Casual Films. RE: value or impact of the video content we produced with them, our metrics data tells us we are developing and pushing out content that is engaging and inspiring (per video views, likes, shares). Our metrics typically far-surpass our annual metric goals (and we do have a small investment in media channels that help to boost visibility and distribution of content)

How effective was the workflow between your team and theirs?

Their project management processes work very well for us. Their communication, attention to detail, scheduling and managing expectations is exceptional. And we always look forward to working with the Casual team on our next video project. RE: workflow, they deliver a detailed timeline upfront and we work together to manage the project to meet the various milestone/deadlines and processes in between.

What did you find most impressive about this company?

We value Casual Films for their creativity, innovative thinking, partnering skills, and for having our backs. Whenever we work with them it feels like they are employees of our company, they understand our brand and there is mutual respect. For us, Casual Films stands out as authentic, attentive, responsive, and able to really partner with us - opposed to other vendors that operate in a vendor/client way that feels like we're held at arms' length.

We truly appreciate the communication and relationship, even in those rare occasions where a project has 'derailed'. They are always willing to work together to get it back on track and deliver a successful outcome. Other vendors we've worked with don't operate this way.

Are there any areas for improvement?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production Services for Accounting Firm

"They're excellent with project management; they’ve also got very creative people."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2014 - Ongoing
Project summary: 

Casual Films are under contract to create, film, and produce films. Their team developed hundreds of videos, including animations, documentary-style movies, and dramas. 

The Reviewer
 
10,001+ Employees
 
London, United Kingdom
Film and Animation Lead, Accounting Firm
 
Verified
The Review
Feedback summary: 

Casual Films makes high-quality, award-winning movies. Communicative and responsive, their team kept in contact via phone and email. Their in-house animation and creative studios distinguish them from other providers.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work at a professional services and accounting firm. I’m the film and animation lead in the sales and marketing team.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Casual Films?

About seven years ago, we went from an in-house production team to an outsourced model based on commissioning video production companies.

SOLUTION

What was the scope of their involvement?

They produce a range of films and animations for us. This ranges from basic camera/interview films to complex brand films, animations, dramas, and documentaries. Their team works from the initial briefing point through to delivery. Casual Films helps to develop creative concepts and messaging for the videos.

They then provide a detailed budget and schedule before embarking on storyboarding, animating, and editing. Finally, they encode the videos in a file format that’s accessible for us. We produce over 400 films per year, meaning they work on about 16 films at any given time.

What is the team composition?

We work with an account team. On average, there are three people working on a given project, but the number depends on how complex the project is.

How did you come to work with Casual Films?

We sent out an RFP to a number of agencies we’d identified as being appropriate for the work. Then we had a shortlist of companies that we brought in for a presentation. We made a decision to partner with Casual Films.

How much have you invested with them?

Somewhere around $600,000–$700,000.

What is the status of this engagement?

The engagement started five years ago in 2014. The work is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s difficult to track ROI, but they’ve made creative, high-quality work. One film they made for us won a Silver Medal in the New York Festival’s Best TV and Film category.

How did Casual Films perform from a project management standpoint?

They're excellent with project management; they’ve also got very creative people. We communicate via email, G Suite, and weekly calls. There’s also a quarterly review meeting.

What did you find most impressive about them?

Their in-house animation team is really good. Typically agencies will freelance animation work, but Casual Films doesn’t. They also have an in-house creative team, which is also not the norm.

Are there any areas they could improve?

No, I can’t think of anything to say.

Do you have any advice for potential customers?

Make sure you come with a strong brief in the initial briefing process. Maybe have a face-to-face meeting because they’re a very nice group of people. It’s always good to meet people in-person.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

360-Degree Video Experience for Design Agency

"We knew we could rely on them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. - July 2019
Project summary: 

Casual Films created a 360-degree immersive video for a digital design agency. Their team shot and produced the video using special equipment. They also scripted and released the film. 

The Reviewer
 
11-50 Employees
 
United Kingdom
Ben Bush
Partner and Head of Strategy, The Frameworks
 
Verified
The Review
Feedback summary: 

The vendor's efforts delivered financially and received awards. Casual Films regularly gave progress updates and were professional with project management. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We're an independent design consultancy specialising in B2B brands, campaigns and content. I am partner and head of strategy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Casual Films?

We had developed an ambitious concept for an immersive in-browser experience that would feature live action 360 video content. We chose Casual for the video production element.

What were your goals for this project?

To give audiences a taste of a specific business offer by immersing them in the environment and encouraging them to interact with hotspots for further information and engagement opportunities.

SOLUTION

How did you select this vendor?

We have used Casual Films before. We knew we could rely on them.

Describe the video(s) and the process in detail.

Location shoot in San Francisco over three staged scenes in a coworking space. A combination of actors and real workers. Shot using specialist 360 equipment.

What was your vendors' project management or feedback process?

Regular updates and ongoing engagement from a single producer from scripting and pre-production right through to post. Casual also supported us through some occasionally challenging engagement with a third-party vendor who we used for the necessary interactive elements.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The experience is part of a broader campaign that has delivered both financially and achieved multiple award recognition.

How effective was the workflow between your team and theirs?

Great.

What did you find most impressive about this company?

Professionalism and calm-headness.

Are there any areas for improvement?

Nothing obvious.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for Luxury Automaker

"I love the videos and I've had a very positive experience working with them."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. - June 2019
Project summary: 

Casual Films filmed and produced a series of documentary-style videos featuring employees from a luxury automaker. These videos were built to improve internal team morale and highlight the client's company. 

The Reviewer
 
10,000+ Employees
 
London, United Kingdom
Dawn Hollingworth
Global Head of Employer Branding, Rolls-Royce
 
Verified
The Review
Feedback summary: 

Casual Films' video created a positive buzz within the company and received significant social media traffic. Their project management was thorough and they brought an excellent range of creativity and expertise to the film production process. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am Head of Employer Branding for Rolls-Royce Holdings.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Casual Films?

Diversity and inclusion are key focuses for us at Rolls-Royce and we wanted to celebrate and promote the work of our Employee Resource Groups in helping us to create an environment where everyone can be themselves and be their best. We hired Casual Films to produce a series of videos that tell the story of some of our key employee networks, and also to produce a hero video that spans all of the groups and celebrates our people.

What were your goals for this project?

To produce compelling and inspiring videos that showcase our people and our employee networks and raise awareness of the work we're doing to make our environment welcoming to all.

SOLUTION

How did you select this vendor?

I inherited this project from my predecessor, so I was not involved in the appointment of the vendor, although I was aware of Casual Films as a well-respected partner in this field.

Describe the video(s) and the process in detail.

5 videos: 4 individual stories, each featuring a representative from a different employee resource group, and one over-arching hero video. Having not been engaged from the start of the programme, I can't describe the full process in detail. However, I found Casual Films to be responsive, well-organised and very in tune with our brand and requirements during my involvement with them.

What was your vendors' project management or feedback process?

Very professional and thorough.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The videos were launched online a few weeks ago (we actually concluded the programme in August, but the drop-down calendar menu wouldn't allow me to select that month) and they have created a positive buzz internally and externally, with good traction on social media. We have also referenced a couple of the videos for a Stonewall Award submission (results not yet announced.)

How effective was the workflow between your team and theirs?

Very positive and effective.

What did you find most impressive about this company?

Casual Films are great storytellers who bring a wide range of technical and creative expertise to bring stories to life. I love the videos and I've had a very positive experience working with them.

Are there any areas for improvement?

None that I've identified.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Campaigns for Telecommunications Company

"Casual Films listens to our needs and comes up with innovative and creative ideas."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

Casual Films is a long-standing partner for video production related to various campaigns, mainly covering topics that revolve around diversity. They create live-action videos and offer helpful suggestions.

The Reviewer
 
10,001+ Employees
 
Newbury, United Kingdom
Felizitas Lichtenberg
Global Inclusion & Diversity Lead, Vodafone
 
Verified
The Review
Feedback summary: 

Every single project done with Casual Films was marked by their personal approach, which made internal employees comfortable and made for outstanding and relatable videos. Their reliability and responsiveness contribute to addressing urgent matters promptly. They’re also highly creative.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the global inclusion and diversity lead for Vodafone, a telecommunications company. We employ 100,000 employees globally and are active in 25 markets.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Casual Films?

We needed help with video campaigns and hired Casual Films for the task.

SOLUTION

What was the scope of their involvement?

We've worked on various pieces of content together for video campaigns on the topic of diversity, including a global initiative that we did for LGBT Plus. We also produced a campaign with Casual Films regarding how a sense of belonging makes our employees feel. We did some other initiatives as well, all within the context of employee diversity.

For every project, we start out with a meeting and state what our initial ideas and challenges are as well as what we’d like to convey. Then, Casual Films comes back with a draft and recommendations for how it can be brought to life. Each video is in live-action, so viewers will actually see real people in the campaign.

We’ve had different approaches to filming. For one campaign, Casual Films brought everyone outside and did shots on the streets in the city. There was another campaign where they brought everybody to a different spot and we had a whole production day in a different location. They’ve also done some in our offices.

What is the team composition?

I’ve been involved with 5–10 people, however, I do have a main point of contact.

How did you come to work with Casual Films?

They worked with my colleague in the past, and since she was really happy with them, she recommended them to me.

How much have you invested with them?

We’ve spent between $50,000–$90,000 on their services so far.

What is the status of this engagement?

We started working together in 2014 and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Casual Films brings a personal touch into each project, making people feel connected when they’re being interviewed or by just conveying messages and images in the right way.

We get positive feedback on every video. I believe this is because people can really relate to the content. We share these videos with our colleagues, communities, and customers, as well as our co-partners and on our social media channels, including YouTube.

How did Casual Films perform from a project management standpoint?

Project management is strong. Casual Films listens to our needs and comes up with innovative and creative ideas while sticking to the project plan. If there’s something really urgent, they understand we have a tight timeline and will act accordingly. For starting off projects, we’ll have an in-person meeting. Outside of that, we only use phone or email to communicate.

What did you find most impressive about them?

Casual Films is a reliable and responsive company that listens carefully and offers innovative and creative ideas. Their team is very approachable, so if I need something urgent, they reply quickly.

Are there any areas they could improve?

No. We’re really happy with Casual Films and while the cost could always be improved, their team is fantastic. They understand our needs and are really creative in terms of solutions.

Do you have any advice for potential customers?

Clients need to be honest and transparent with what they want to achieve and as well as with any potential challenges and concerns. They should speak openly about everything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Explainer Video for Cybersecurity Firm

"It was an absolute delight to work with them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - June 2019
Project summary: 

Casual Films collaborated with the in-house team and created a short animation for the company with the goal of explaining its methodology in an engaging and easy to understand way.

The Reviewer
 
1,001-5,000 Employees
 
London, United Kingdom
Former Head of Creative Strategy, Cybersecurity Company
 
Verified
The Review
Feedback summary: 

Their team delivered a great video despite budget and timeline constraints, making sure to capture all feedback at the start to avoid further rework. Casual Films’ collaborative approach made them feel like part of the in-house team. They’re true professionals that can deal with difficult clients.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I was the head of creative strategy at a cybersecurity firm at the time this project was commissioned.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Casual Films?

We needed a short animation to explain our proprietary methodology in a simple and engaging way that even non-technical people could understand.

What were your goals for this project?

We had a restricted budget and timeframe, but as a technology company, it was crucial to maintain a cutting-edge feel and reflect the highest production values.

SOLUTION

How did you select this vendor?

Casual Films was recommended to me by my former creative director.

Describe the video(s) and the process in detail.

We worked very collaboratively from the beginning since our offering is complex. Casual Films acted as a seamless extension of our in-house team. They were incredibly flexible and full of ideas, sticking to every budget and timing restriction without complaint.

What was your vendors' project management or feedback process?

We worked directly with the producers that managed the video who ensured that all feedback was captured at the storyboard and draft stages of the project before moving ahead. This way, we didn't incur any costs for additional rounds of feedback late in the process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video was a great success and well received by a difficult internal audience.

How effective was the workflow between your team and theirs?

Casual Films was incredibly flexible and collaborative. They really fit in and worked as an extension of our team without compromising on any matters that affected the creative integrity of the project. It was an absolute delight to work with them.

What did you find most impressive about this company?

It's incredibly rare to find a team made up of such consummate professionals, delivering to such high standards with charm and grace even within restricted timelines and budgets. As somebody with an agency background, I know we weren’t an easy client to work with at times and they added value at every stage.

Are there any areas for improvement?

I was totally impressed by them and will use them again and again.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Filming & Editing for Nonprofit Association

“Their professionalism and overall performance in a challenging environment exceeded our expectations.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. - Dec. 2018
Project summary: 

Casual Films provided video production and editing services for a short film illustrating the impact of a nonprofit's program on a local high school.

The Reviewer
 
51-200 Employees
 
Illinois
Executive, Nonprofit Association
 
Verified
The Review
Feedback summary: 

Casual Films' professionalism and proactive approach to storytelling set them apart. Highly collaborative, organized, and patient throughout the engagement, the entire shoot was relatively seamless. They're also great people to work with all around. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm an executive at a nonprofit association.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Casual Films?

To fulfill one of the requirements of a grant, we needed to create a video illustrating how one of our programs could benefit a particular high school we were partnering with. 

SOLUTION

What was the scope of their involvement?

Casual Films initially helped plan the video, collaborating with us on the storyboard and story arc. From there, they scheduled the shoot and provided all production services, including editing. 

What is the team composition? 

We worked with a producer, sound engineer, assistant, and a couple of others on their film crew. 

How did you come to work with Casual Films?

I met Barnaby (CEO, Casual Films) at a networking event, so I reached out to him to see if his team would be a good a fit and ultimately decided to work with them based on some initial conversations. 

How much have you invested with them?

We invested between $10,000–$50,000.

What is the status of this engagement?

They worked on the project from September–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their professionalism and overall performance in a challenging environment exceeded our expectations. They were nimble to circumstances, patient, and helpful throughout the entire process–it was seamless.

How did Casual Films perform from a project management standpoint?

They delivered everything on time and provided a lot of helpful feedback throughout the process. We spoke with them on the phone every week as we got close to production to ensure logistics and elements of the shoot were organized well in advance. They also communicated the scope of work and storyline very well to our stakeholders.

What did you find most impressive about them?

Their professionalism and likability made the whole engagement stress-free. I didn't have any concerns at any stage.

Are there any areas they could improve?

No, I can't name anything specific.

Do you have any advice for potential customers?

Articulate project goals and visions as clearly as possible from the start, so they can help refine those ideas and turn them into videos that hopefully exceed expectations. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for Health and Hygiene Company

"We were pleased with their execution."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Mar. 2019
Project summary: 

Casual Films created a film to showcase social impact achievements. They worked from a brief, along with existing video footage and script bullet points. The film has been developed and is scheduled for premiere.

The Reviewer
 
10,000+ Employees
 
Slough, United Kingdom
Social Impact & Partnerships Manager, Health and Hygiene Firm
 
Verified
The Review
Feedback summary: 

The team’s creative capabilities and feedback process generated positive internal feedback. Their thorough understanding of the project brief helped them identify an effective strategy for development. Expect a partner whose friendly style can ease project planning.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the social impact and partnerships manager for a global health and hygiene company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Casual Films?

We wanted a short film to accompany the launch of our new social impact strategy.

What were your goals for this project?

We wanted the film to celebrate our social impact achievements last year, in which our colleagues could take pride.

SOLUTION

How did you select this vendor?

I met Casual Films when they came to our office for another pitch. I was impressed with the creativity of their proposal and the friendliness of their team.

Describe the video(s) and the process in detail.

I provided existing video footage and bullet points for a script and they followed up with two creative approaches. Once we selected an approach, they presented a content and project plan and produced the film.

What was your vendors' project management or feedback process?

I worked primarily with a manager who kept the project on track and provided guidance—for example, when we had too much copy for the film. I think we had two rounds of feedback, but we didn’t need many corrections after the first cut.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’re preparing to share the film shortly. We were pleased with their execution.

How effective was the workflow between your team and theirs?

We were very satisfied with their project management. We communicated through email.

What did you find most impressive about this company?

The team was great to work with. They understood our brief, met our expectations, and had a great creative approach which was also in line with us as a company.

Are there any areas for improvement?

No, we’re very satisfied.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for Employer Marketing Agency

 “Whenever we work together, Casual Films feels like an extension of our business.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2011 - Ongoing
Project summary: 

Casual Films has produced 100 original videos for a wide range of clients in the tech, finance, and retail space. They invest extensive time in understanding each account’s corporate identity and goals. The team is highly skilled and enthusiastically dedicated to attaining results. 

The Reviewer
 
51-200 Employees
 
New York, New York
Nicole Dorskind
Managing Director, ThirtyThree
 
Verified
The Review
Feedback summary: 

Casual Films continually completes high-caliber film deliverables that secure client satisfaction and retention across industries. Their contributions have helped garner impressive viewing and click-through rates.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director at ThirtyThree, an employer marketing and communications business. We help companies brand themselves as an employer. Our marketing and communications services help them attract, retain, and engage the right talent.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Casual Films?

Film is a substantial part of executing our marketing strategies. Since we didn’t have this capability in-house, we needed to forge a strong partnership with a professional. We wanted a company that could collaborate effectively and deliver what our clients are looking for.  

SOLUTION

What was the scope of their involvement?

Casual Films created about 100 unique videos for our use. They’re not the type of film company that just reproduces the same thing over and over again. They worked closely with us to understand each of our distinct clients, which range from investment banks and the big four accounting firms to cutting-edge brands in retail and technology. Their keen grasp of our clients’ identities and goals helped us deliver the appropriate film solution for each one, which is the real beauty of our partnership.

Projects we’ve done together include animations, interactive and day-in-the-life films. We’ve also produced corporate films in the talking head style, which are the most appropriate for some of our more conservative clients. 

What is the team composition? 

We work with five teammates or more depending on the scope.

How did you come to work with Casual Films?

I looked for a film partner when we first started working in New York. We had worked with Casual Films from our London office, where they came highly recommended. They wanted to start working in the U.S. as well, so we continued our partnership. 

How much have you invested with them?

We’ve spent between $200,000–$999,999.

What is the status of this engagement?

We’ve been working together since 2011.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our clients consistently express that they’re very happy with the products we deliver with Casual Films’ help and that they want to continue working together. Retention has been a significant part of our high level of client satisfaction. 

We receive positive viewing and click-through rates. Just recently, we completed a large project for one of our technology clients. The CEO wrote us an email saying how thrilled he was with the film. 

How did Casual Films perform from a project management standpoint?

Casual Films is a real partner. They help me meet tight deadlines that are not always ideal. The team will even work late when necessary to help us get the work done. They make sure that their products are always excellent.

What did you find most impressive about them?

We’ve formed a genuine partnership and really help each other out. Whenever we work together, Casual Films feels like an extension of our business.

Are there any areas they could improve?

No. Casual Films offers an amazing opportunity. They’re a team of talented people and are growing across the U.S., UK, and probably parts of Europe. I’m really happy to have them as a partner.

Do you have any advice for potential customers?

Have a clear understanding of what you want to achieve. Make sure to understand your objective, audience, and the key messages you want to express. These are the agency or client’s responsibility to define, rather than that of the film company. If you have a good, strong brief, Casual Films will do a brilliant job of bringing it to life in creative ways.

5.0
Overall Score We have many partners, and Casual Films is great at relationship building. They work within the constraints we need them to. I highly recommend them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always figure out how to make deadlines work for us, which can be tough sometimes.
  • 5.0 Cost
    Value / within estimates
    Their prices are very fair.
  • 5.0 Quality
    Service & deliverables
    Our end product is always something we’re really proud of. Casual Films does a great job.
  • 5.0 NPS
    Willing to refer
    I’ve referred them many times.

Video Production for Nonprofit

"Casual Films has a team of creative thought leaders."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug 2018 - Nov. 2018
Project summary: 

Casual Films created a recruitment video to engage audiences and broaden brand awareness. Their team used animation and filmed live action footage for the video. The video is now live.

The Reviewer
 
London, UK
Louise Ayling
Marketing Manager, Teach First
 
Verified
The Review
Feedback summary: 

The video has received excellent feedback. Casual Films was extremely flexible during the project. Their adaptability made the collaboration effortless. They are a reliable team that provides exceptional, quality ideas.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager at Teach First. We’re a charity that focuses on recruitment in schools. My role is to support and create communications that attract people to teacher training programs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Casual Films?

We were branching our recruitment efforts into videos. We’re becoming a digitally focused company, so we needed content that would engage and excite audiences. We want our organization to appear more current and make teaching an attractive profession.

SOLUTION

What was the scope of their involvement?

Casual Films took on the project from start to finish. We proposed the problem and briefed their team on what we wanted. They came back with ideas, and we picked one that fit within our budget.

The video was part animation, part live action. I accompanied their production team to film at a school for a portion of the live action segment. Their team storyboarded and created a fully integrated film for our company. They also cut down versions to post on our social media channels.

What is the team composition?

I had two dedicated staff members. One focused on animation, and the other took the lead on live action.

How did you come to work with Casual Films?

We’ve worked with Casual Films before. A couple of years back, we were working on a campaign, and their team was recommended to our company. We had other companies pitch to us, but Casual Films’ ideas, flexibility regarding budget, and attentiveness made them stand out. We felt confident that their team would provide more than others.

How much have you invested with them?

We’ve spent around £26,000 (approximately $33,439 USD).

What is the status of this engagement?

We worked with Casual Films on this project from August-November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The video just went online. Across the board, we’ve received excellent feedback, but no exact metrics yet.

How did Casual Films perform from a project management standpoint?

Casual Films has a team of creative thought leaders. Their project management was excellent. Without a doubt, their team was clear about timelines, and when they needed feedback. They were terrific at responding to difficulties. Working with children and being reliant on schools can be tricky; their team was flexible to that. Their team dealt with problems quickly.

What did you find most impressive about them?

Their quality of ideas. Casual Films’ team is highly creative and work to understand their assignment. They’re a strong creative agency. Equally, working with them is excellent. Their team always delivers, and never puts up a fight. Working with Casual Films is easygoing.

Are there any areas they could improve?

Casual Films did fantastic work. They could’ve pushed us more when it came to deadlines.

Any advice for potential customers?

Customers should be open to their ideas even if they are unexpected. Trust in the endgame. There were points in the process where I didn’t know how things were going to work. In the end, the final product was better than expected. You have to trust that Casual Films knows what they’re doing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'm their biggest fan.
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
United Kingdom
ID
6200394
Date of Formation
Apr 3, 2007
Client Reviews
VERIFIED CLIENT REVIEWS
14
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
November 12, 2019