Please describe the scope of their involvement in greater detail.
We had a very out of date website. They worked with us, of course, on design but also on content. We offer 45 different types of services and programs here, and it was a bit overwhelming for us. We had a lot of information, but we didn’t have it in a form that could just be placed on the website, so they worked with us for quite a period to get everything the way we wanted it. Mostly that was because the people who had to work on it here weren’t available just to knock it out. I appreciated the patience that they had with us very much and the nudging that they did to make sure that we got to where we needed to get. They did all the content with us with our input and also the design.
Then, four years later, we realized that now it was really necessary to have a website that was mobile-ready, so we worked with them again. That was simple because they told us what they thought they should pull out of our website, what would look best to appear, and they were absolutely right on all of it. They did that for us as well, so now we’re mobile-ready as well.
How did you come to work with The Byne Group?
I met Ann Byne. She was presenting a workshop for the United Way; I guess it was about social media. During that time, I found that her company worked on websites. We had them come in, and they gave us a presentation on the kinds of services they would offer.
How much have you invested with The Byne Group?
We did several projects with them. We did the redesign of the website. Then we did the mobile-ready thing. We also did a really big project with them on literature that we created for one of our programs that we wanted to market. I think one of the things that we were attracted to about them was that they were willing to work with us on the price. If something was a little bit out of our budget, we negotiated it down, which was very helpful. The website was around $10,000, maybe a little bit more. The mobile-ready was well under $10,000, under $5,000 probably. The literature was probably between $5,000 and $7,000.
What is the status of this engagement?
The last time we worked with them was 2015 for the mobile-ready, so that was very recently. I think the first time we worked with them was probably around 2009.