Brainbox Design

BACKGROUND

Please describe your company and position.

I am the Creative Director of Butler & Wilson

Describe what your company does in a single sentence.

Designer costume and fashion jewelry with a range of unique collections including rings, earrings, bracelets and necklaces.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainbox Design to accomplish?

• Showcasing the jewelry in an appealing and professional manner with a high quality images and descriptions that really highlight the beauty and value of the jewelry

SOLUTION

How did you find Brainbox Design?

Clutch Site

Why did you select Brainbox Design over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Brainbox Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creation of website should be design in a way that showcases the jewelry. Optimization of search engine to rank highly search result

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Conversion rate of the website visitors who made a purchase are high. Website traffic as a good indicator of how well the website is performing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Brainbox Design did a great job of responding to the company needs and it's clear they took time to understand the company's goals and target audience and created a website that meet our needs. The company is very happy with the outcome.

What was your primary form of communication with Brainbox Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail is impressive and they took their time to understand the company's needs and created a website that reflects it. Their communication and responsiveness are top-notch.

Are there any areas for improvement or something Brainbox Design could have done differently?

The company did a great job. They should focus more to integrate social media into the website design.

BACKGROUND

Please describe your company and your position there.

I'm the founder Mandy Web Design

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainbox Design, and what were your goals?

We recruited Brainbox Design to update our Logo and brand tones. We additionally had them upgrade our whole application UI/UX.

SOLUTION

How did you select this vendor and what were the deciding factors?

We took ideas from our Public Relations firm, and a portion of our engineers likewise had ideas. We conversed with adjoin 6 firms and pick Clay eventually.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We began the undertaking with a hearty survey of our classification and rivals. Next we conversed with current clients about their involvement in the application. We likewise held a studio where we conceptualized a few groundbreaking thoughts in view of client criticism. Yet again when we were finished with the plans, we put them before clients to get last input prior to conveying out to Apple and Google.

How many people from the vendor's team worked with you, and what were their positions?

We had a Project Manager, Partner Design Lead and a group of around 4 different plans who dealt with the venture.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were unable to be more joyful with the eventual outcome and the plan arrangement they conveyed for us. the criticism we have gotten from financial backers and accomplices has been 100 percent positive and has opened up such countless new entryways for us. The plans Brainbox Design made worked on an extremely muddled set of elements and conveys a great encounter for our clients.

Describe their project management style, including communication tools and timeliness.

They functioned as our very own augmentation group. They genuinely thought often about the item and its plan however much we did. On the off chance that was really cooperative.

What did you find most impressive or unique about this company?

The plan ability here is underdog to no one.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I'm the Director of Design at Insomniac Games

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainbox Design, and what were your goals?

One of our clients needed software development services.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found the team through a recommendation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We hired Brainbox design to help us provide development and UI/UX testing for our client. We needed to create a design from scratch. They built a web portal and made a custom CRM for our client. We created the design, and after agreeing on it with the client, they took the blueprint and created the prototype, and created the whole website following that.

How many people from the vendor's team worked with you, and what were their positions?

Brainbox design provided us with a team of several developers and one project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Brainbox design created the website according to our specifications. They completed all of the work within a limited amount of time.

Describe their project management style, including communication tools and timeliness.

Brainbox was able to execute the work I wanted. They would be a great partner for another project I want to work on together in a year’s time.

What did you find most impressive or unique about this company?

Brainbox design is a team of skilled executors. We looked in the workforce for a team that could finish tasks in a specific amount of time and on a delimited budget. Many companies will tell you they can bring all types of benefits to your business, yet fail to follow through.

Are there any areas for improvement or something they could have done differently?

No, I don’t think so.

BACKGROUND

Please describe your company and your position there.

I'm the Vice President, Strategy and Corporate Development at George Weston Limited in Canada

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainbox Design?

An issue rise in the website lead to losing customers due to outdated designs on our site. Our website was launched 10 years ago and had become outdated that caused decrease on the traffic and decrease sales. we had to search around for the best vendor to help us design a professional and amazing website for our company. Our goal was to get 70% increase in traffic that will convert into making more sales.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for web designers online on different platforms and came across Brainbox Design due to reviews from clients and their cost estimate.

Describe the project in detail and walk through the stages of the project.

We had various meetings online with them to discuss our goals and objective. It was amazing how they understand everything we need before explain to them. They're highly professional and knowledgeable. Brainbox Design developed an informational wordpress site for us and they updated it with the company's service, to give visitors a clearer understanding.

How many resources from the vendor's team worked with you, and what were their positions?

In total, we worked three persons in the team including the project manager and two more designers who worked behind the scene

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their documentations was very thorough, our developers was able to implement their designs easily. Delivery was rapid and surpassed our expectations. We had a quick turnaround in sales and our web traffic increased by 95%. We received great feedback and compliments from our clients about the new development on our website.

How effective was the workflow between your team and theirs?

The project manager was easy to communicate with and made himself available to carry us along with updates through out the project. We communicated mostly through phone calls, slack and skype.

What did you find most impressive or unique about this company?

We were blown away by the knowledge they have about web design and optimization. Took complete ownership, asked clarifying questions and was way more flexible than we had expected. We highly recommend Brainbox Design for anyone who needs some cool, well scaled UI/UX designs!

Are there any areas for improvement or something they could have done differently?

No. They delivered an excellent work and we couldn't be more satisfied!

BACKGROUND

Please describe your company and your position there.

Franchisee at a restaurant company in canada

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainbox Design, and what were your goals?

We wanted to develop a mobile app for our users for them to access our services on their various mobile phone. The idea was to generate more sales through the mobile app for purchase. So we had to choose brainbox because they're the best vendor fit enough to bring our dream app to reality.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for the best vendor that could help us out. We found brainbox design through website. We choose them due to their amazing reviews and recommendations from past clients.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project scope was determined in the beginning to help us build a mobile app that will be easy to operate for users to access our services and make purchase online. The project was an ongoing project and contact was held throughout the whole project. Brainbox Design delivered what was in the project scope and gave us an amazing mobile app. They are of course highly experienced and skilled developers. Highly recommended!

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned to be our main point of contact and two developers who are also working behind the scene to see our dream app comes to reality

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within few months of launching of our app, we had over 10,000 downloads and amazing 5-star rating on the app store. We also receive great compliments from our clients and we had new investors who invested in the company. The traffic on our website also increase by 100% and we were able to make more sales through the mobile app. The team has a lot of experience and no doubt they can solve any problems given to them. Working with Brainbox Design was great and amazing. We learned a lot from them! They remain our first choice!

Describe their project management style, including communication tools and timeliness.

The project manager was easy to communicate with and made himself available always for us and carried us along through the project. We had physical meetings but we mostly communicated through phone calls, e-mail and skype.

What did you find most impressive or unique about this company?

We are happy that we have got a quality work which we have expected. We can't express how we are impressed. Their development skills was amazing. We recommend them to friends and families.

Are there any areas for improvement or something they could have done differently?

No. They work perfectly well.

BACKGROUND

Please describe your company and your position there.

I'm the production coordinator at GraphicLab, INC. Our office and showroom are located at arena san diego.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainbox Design?

We needed to deal with our branding and expected to update our logo and site. We had a great deal of content on our old site, including old digital broadcast episodes, making it hard to channel explicit points. Our principal objective was to make another site to work with simple pursuits.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected them via their listings on Google map and decided to contact them in which they reply as a professional

Describe the project in detail and walk through the stages of the project.

Brainbox Designs develop our branding and promoting materials. We gave them a few thoughts regarding the logo we needed, however had nothing specific as a primary concern with the exception of that we needed a blade realistic.

They then gave us a few unique choices for logos for us to look over. We gave some input before their group settled the plan. When we had the principal logo, we chose to commission a top notch logo.

We needed it sparkly and platinum, and cooler than the other. We needed to have a two-second video with a connected sound behind the scenes and a glimmer on the blade realistic. Brainbox Designs followed through on our new logo prerequisites and afterward grew new marking materials.

Then, at that point, Brainbox Designs made two short limited time recordings. For one video, they delivered a five-second video with a specialist strolling into a working room, with the logo flying in. We likewise requested that they make a few thumbnails for online entertainment and layouts for our Mailchimp newsletters.

How many resources from the vendor's team worked with you, and what were their positions?

I've worked with three colleagues from Brainbox Designs from their site development, Branding, and troubleshooting groups.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I consistently take a look at Google Analytics, and since working with Brainbox Designs, our site traffic has expanded consistently and client criticism has been positive. We're truly impressed with the logos, Brainbox Designs creativity, and the new site. The site is effectively accessible and has been generally welcomed by clients.

How effective was the workflow between your team and theirs?

Brainbox Designs utilizes monday.com for project the board — we can submit demands through that platform. Their group was exceptionally receptive to our progressions and was accessible through video call or email in the event that we have questions or need something made sense of.

The site advancement process took more time than at first assessed, yet we comprehended it due to the intricacy of the web recording arrangement. Brainbox Designs misjudged how much work it would take to order the episodes and guarantee they were appropriately named

What did you find most impressive or unique about this company?

We were the most impressed by the logo and promotional video Brainbox Designs made. All that they conveyed looks extremely proficient.

Are there any areas for improvement or something they could have done differently?

There were a few bugs when the site was delivered, and keeping in mind that they fixed them rapidly, they ought to have been dealt with before the site went live.

BACKGROUND

Please describe your company and your position there.

I'm the CO - Founder / Chief Technology Officer at Beluga Labs

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainbox Design?

Our company web design was outdated and we have been facing problems like sales inefficiencies, slow website speeds, poor user experience, security vulnerabilities and others that add up to multiple missed opportunities to earn more business.

SOLUTION

How did you select this vendor?

We search online for the best Vendors in our area and shortlisted 5. We had a brief interview with them and choose Brainbox Design after going through their experience level, expertise and reviews from their previous projects, we discovered that they are the best for the project

Describe the project in detail and walk through the stages of the project.

After they had gathered sufficient information about the business, they work for the creation of sitemaps and wireframe. A sitemap is made with the information collected in the first stage. The primary motive of a site map is to create a website user-friendly and create a structure of a site.

How many resources from the vendor's team worked with you, and what were their positions?

Their project Manage led the project alongside with their UI/UX Designers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are extremely pleased with the project outcome as there have been great improvement in our company and we have seen about 85% success rate on the project

How effective was the workflow between your team and theirs?

Communicating with their project manager was very easy, and I also had direct access to the entire team.

What did you find most impressive or unique about this company?

Their design was so great and also their skills of expertise. They are professionals

Are there any areas for improvement or something they could have done differently?

Absolutely Nothing

BACKGROUND

Introduce your business and what you do there.

I am the owner of Moonetic, an app for childcare and daycare businesses. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainbox Design?

As a parent of two kids, I realized the need for easy check-in and check-out services for daycare and childcare services. So, I approached ​​Brainbox Design to help with the design and development. 

SOLUTION

What was the scope of their involvement?

Brainbox Design is hosting and developing my app using the information and the vision I laid out in our initial design meetings. The app features digital check-in and check-out functionalities. It also has a backend system to organize and manage student information, including medical paperwork and dietary restrictions. There is also the option to create digital attendance sheets and send direct and automated email and text messages to parents. 

The Brainbox Design team has also trained me to manage the application so I can guide users through its functions. The app is currently in the testing phase, so I’m receiving feedback from users on features Brainbox Design can add in the next update. 

What is the team composition?

I work with three teammates from Brainbox Design, including a designer and two development teammates from Brainbox Design. 

How did you come to work with Brainbox Design?

I was referred to Brainbox Design through a friend who’d worked with them before. Then, I approached Brainbox Design with my idea and they set up a meeting to discuss how to move forward. 

How much have you invested with them?

I’ve invested $60,000 with Brainbox Design. 

What is the status of this engagement?

I’ve been working with Brainbox Design since July 2021, and our partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The app was finished in December 2021, and I’m now receiving feedback from users to improve its functionalities. So far, users are impressed with the app because it is very simple and easy to use. In one month of having the application ready, I have two customers signed up to use it and several meetings lined up with potential customers. 

How did Brainbox Design perform from a project management standpoint?

Brainbox Design is very organized and has always delivered on time to meet key project milestones. Communication with Brainbox Design is good; I am in touch with all three teammates from Brainbox Design throughout the project. Whenever I provide feedback, whether via email or an online management app, it is promptly reflected in the development. The Brainbox Design team is also very accommodating — they take the time to explain technological and developmental terms so I can understand what they’re working on. 

What did you find most impressive about them?

Brainbox Design’s expertise stands out to me. As someone with limited technical understanding, it was vital for me to work with a team that took the time to explain their work as if I was a student. Brainbox Design is extremely helpful and willing to explain everything to me in the most basic details. 

Are there any areas they could improve?

I don’t think Brainbox Design could improve anything. 

Do you have any advice for potential customers?

I would advise customers to schedule one-on-one meetings with Brainbox Design. That’s how I could have the best outcome possible with my app development. 

BACKGROUND

Introduce your business and what you do there.

I’m the supervisor of Moonlight Boarding Care, and we provide care for elderly and disabled people.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainbox Design?

Since it’s a new business, we needed someone to develop a website for us and build an internal system, to identify our patient’s demographics, medication, and information.

SOLUTION

What was the scope of their involvement?

Before the development phase of our website and software, they presented us with a portfolio of their past work. They used WordPress for the website’s platform, and showed me how to configure the system and input the information myself. What they created is basically a database for our patient’s medical records.

The platform and the system are already done, but they’re still providing us with monthly maintenance and ongoing support — they’re always there whenever we have questions.

How did you come to work with Brainbox Design?

We’ve heard about their company a lot, so we contacted them and started discussing what we wanted.

How much have you invested with them?

We’ve spent around $27,000.

What is the status of this engagement?

Our ongoing partnership started in May 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We love the website and logo, and the software they developed makes our lives easier. 

How did Brainbox Design perform from a project management standpoint?

They perform excellently. We mostly communicate through phone calls, emails, and personal meetings.

What did you find most impressive about them?

We’re very impressed with their professionalism and the fact that they’re really good at what they do. It’s like they can read my mind the way they’re able to anticipate my needs — I haven’t even finished my sentence yet, but they already know what I want.

Are there any areas they could improve?

We haven’t really gone through that obstacle yet, so I don’t have anything to say. I’m a very picky person, but they don’t irritate me, and the service that they bring is worth the money that I pay.

BACKGROUND

Introduce your business and what you do there.

I’m a provider relations manager with a medical credentialing company. We work with medical doctors and insurance companies to ensure that the doctors can see patients and be properly reimbursed by the insurance carrier.
 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainbox Design?

We needed someone to update our logo and branding materials and manage some of our marketing. We also needed web development services — we needed our site to be simple to navigate, because our users are medical doctors who don’t have excess time to work through a complicated site.
 

SOLUTION

What was the scope of their involvement?

Brainbox Design designed our new logo and created physical branding items like stationery and business cards. They also updated our website design and helped us create new content for the site.

First, we established a budget, so they would know how much they were working with. Then, they created new logos and sent me examples of how they would look on materials. We were able to make suggestions, changes, and tweaks, and they would come back with an update — we did this same process for the web designs that they developed. Brainbox Designs created 3–4 iterations of these designs before we settled on what we have now. 

Moving forward, Brainbox Design is also going to be helping maintain the site.

What is the team composition?

I was only in direct contact with one person. They handled all of the internal communication with their designers and developers. 

How did you come to work with Brainbox Design?

My husband found Brainbox Design online and recommended them to me. We went to their website, then had a simple conversation with them. We got a good feeling from that initial talk, so we decided to move forward with them. 

How much have you invested with them?

Our budget for this project was $30,000.

What is the status of this engagement?

We started working with Brainbox Design in February 2021, and our engagement is ongoing. 
 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve earned a lot of great feedback from our users about both the website and our business cards. The design is simple and clean, without any unnecessary jargon — my consumers recognize and like the design.

How did Brainbox Design perform from a project management standpoint?

They were always very prompt — they would always respond to my emails within an hour or two. We were always in the loop because Brainbox Media was great about staying transparent. I always knew our status, what needed to be changed, and what didn’t need to be changed. We mostly communicated over the phone and via email. 

What did you find most impressive about them?

Their biggest strength was their transparency. A lot of companies will promise one thing and deliver something else, but Brainbox Design was always very direct and honest about what they were creating. They were also very prompt and on time with everything. Their customer service was exceptional, too — I never had to figure anything out on my own, because they would always give me the answer I needed.

I think that a company’s creativity is very important, and Brainbox Design was really able to help our content stand out. The color coordination that they used in our web design is incredible, and the layout and format are incredibly simple.

Are there any areas they could improve?

I can’t really think of any improvements to pinpoint at the moment. I was very satisfied with what they did. 

Do you have any advice for potential customers?

Go into the project with an idea in mind. I knew that I wanted a site that was simple and easy to navigate, so we didn’t have to have too much back and forth with Brainbox Design.