Bits Orchestra

BACKGROUND

Introduce your business and what you do there.

I’m the CIO for Harold Grinspoon Foundation. We are a global foundation that does significant outreach specifically around the Jewish community. Our primary program is a book giving program for children around the world. We have different age groups that we market to, and we’re somewhere in the neighborhood of half a million subscribers worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bits Orchestra?

We were doing a complete rewrite of our book giving program for older children. There are a lot more complexities for that program because we allow the children to pick multiple books, whereas we distribute volumes to the younger children monthly.

SOLUTION

What was the scope of their involvement?

Bits Orchestra provided our frontend and Kentico development. Kentico is the CMS we use to manage our content, websites, and logic. They provided the technical skills for the development and consultation to ensure we were architecting the platform in a way that would scale. They shared all of their code base with us so that we understand what they’re doing, and we can support it.

What is the team composition?

In total, we worked with three.

How did you come to work with Bits Orchestra?

Bits Orchestra was working with the foundation long before I came. They helped build and maintain our Ukrainian and Russian websites. When we bid out this project, they came back with a reasonable bid that beat all of their competitors. We were comfortable with the work they had done with those first sites, so we gave them a shot.

How much have you invested with them?

We spent around $86,000.

What is the status of this engagement?

We started working with Bits Orchestra in November 2019, and we deployed the site in June. From an operational perspective, it’s an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everything met expectations. The team provided us a lot of knowledge regarding Kentico. They were transparent in what they were accomplishing with their code. We found next to no bugs. We estimated about a 97% success rate, which means out of the 50,000 people we distributed to, only 60 or so were affected by a logic bug. In fact, that wasn’t even a Bits Orchestra issue, but it was ours.

Their code aligned directly with our requirements. When they felt our requirements weren’t realistic to the platform, they derived new solutions with us. For our next project, I will likely be going back with Bits Orchestra.

How did Bits Orchestra perform from a project management standpoint?

They were excellent. With every delivery date, they were on point. Whenever we had a problem or issue, they were responsive, even with time differences. Their level of attention to detail was outstanding.

What did you find most impressive about them?

Their CEO is excellent to work with. He understands how to run a business and produce a great product. The team he puts on projects is dedicated and responsive. Even if it’s out of the box or outside of scope, they’ll help us figure out a way to a solution.

Are there any areas they could improve?

I can’t think of anything specific I would improve upon. They helped to make sure that time wasn’t a factor, and when we needed resources, they made sure they were available.

Do you have any advice for potential customers?

Make sure you have clean requirements and work through them with their team so that they understand completely. Beyond that, manage them as if they’re an augmentation of your staff, and you’ll be fine.

BACKGROUND

Please describe your company and your position there.

I’m the marketing manager for Fit Factory Health Clubs. Fit Factory is a full-service health club that provides luxury studio experiences at an affordable price. I oversee all marketing efforts including digital, print, and more in order to reach new customers and communicate with existing ones.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Orchestra?

We hired them to create and manage our website.

What were your goals for this project?

Our goal was to ensure that the website provides a clear representation of our brand. Additionally, we wanted to simplify the consumer journey and make it easy to navigate.

SOLUTION

How did you select this vendor?

I believe we were introduced through a prior vendor who did a limited amount of website management and knew that we needed more support. Roman (Co-Founder & CEO, Bits Orchestra) was incredibly helpful, knowledgeable, and provided reasonable estimates so we decided to move forward and have since formed a great partnership.

Describe the project and the services they provided in detail.

Bits Orchestra built our website and helps us maintain it so that it’s continuously improving and evolving as we do. The biggest thing they've done has been the complete redesign of our website, changing how users interact with it and the way our team manages it on the backend.

What was the team composition?

Roman and his team work directly with us to help us with our current projects.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’re currently conducting an analysis on how web traffic has improved since having Bits Orchestra on board, however, they have helped us launch pre-sale pages for a multitude of clubs that have led to over 1,000 additional memberships over the course of the past few months.

How was project management arranged and how effective was it?

All I have to do when I need something is send an email. From there, Bits Orchestra creates tasks in Jira to track progress, ask questions, etc. It’s all very easy and effective.

What did you find most impressive about this company?

Working with Bits Orchestra has been truly awesome and they’re by far one of my favorite vendors to work with. The team is always knowledgeable and helpful and their speed of service is really unmatched! It's so easy for me to just send an email and know that my request will be taken care of in just a day or so—sometimes even only hours.

Are there any areas for improvement?

Honestly, there’s nothing they need to fix. Bits Orchestra is great at managing all of our web development needs!

BACKGROUND

Please describe your company and your position there.

We are a web development and digital marketing agency that focuses on strategy. We have selected partners for development, and for other production. All strategy and project management is done by our internal team. I am a co-founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Orchestra?

We have worked with Bit Orchestra for a few years now, for development projects as well as for support of our Kentico websites. For this project, we asked Bits Orchestra to add shopping cart and ecommerce functionality to an existing Kentico website.

What were your goals for this project?

Our goals were to provide reliable shopping capabilities, as well as easy fulfillment tools in the backend.

SOLUTION

How did you select this vendor?

We have been working with Kentico since version 1.9, in a previous company where I managed our own development team, and now in our new agency which outsources all development. We are always looking for reliable development partners as we have a steady flow of projects. Bits Orchestra has proven to be very reliable and cares about their output.

Describe the project and the services they provided in detail.

For all of our development projects, we provide the wireframes, functional requirements and designs. Bits Orchestra is tasked with delivering on requirements, providing insight on best practices, and testing their work. For this particular project, Bits Orchestra was able to work from existing website styles to design the shop.

What was the team composition?

We had a single Kentico certified developer and we maintain her as our main point of contact. She is very organized and detail-oriented.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The development done was in line with our requirements and expectations, and was delivered on time.

How was project management arranged and how effective was it?

As an agency, we manage the end-client, and I liaise with Bits Orchestra. This works well. Communication is clear, and our contact Mariia is excellent and updating our online Project Management tool regularly.

What did you find most impressive about this company?

Roman, the owner, is very cooperative and interested in creating a real partnership. This is our preferred way of working, as then both parties care about the end results.

Are there any areas for improvement?

I do not know other members of the team well, so I cannot contribute here. I would, however, suggest that design capabilities are added to their list of services.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Consensus Interactive, LLC. We’re a digital agency located in Boston.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bits Orchestra?

We wanted a partner who was very technically competent in the .NET framework to aid us in our mobile app development work.

SOLUTION

What was the scope of their involvement?

We’ve worked with Bits Orchestra for years. Their team collaborates with us on many projects, offering a variety of tech services—often related to technical architecture. This has included implementing Kentico, building complex presentation-layers with Angular, and supporting our headless content management work.

For this project, they’re helping us build a mobile e-commerce app. The team is using Angular for the frontend to ensure the functionality of the final product.       

What is the team composition?

The size of their team ranges from 1–3 resources depending on our utilization needs.

How did you come to work with Bits Orchestra?

Roman (Co-founder & CEO, Bits Orchestra) and I originally connected online, but we’ve been working together for several years now.

What is the status of this engagement?

We started working together in 2014, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work is always high-quality, well unit-tested, and never requires any reiterating to get it right.

How did Bits Orchestra perform from a project management standpoint?

The team is excellent. We typically communicate over Gchat, Skype, and phone—the team is always there when you need them.

What did you find most impressive about them?

They’re great communicators with positive attitudes. Bits Orchestra is never afraid to offer feedback on how we can better approach projects. We’ve developed a really collaborative relationship, and I appreciate that from a partner. The quality of their work is very impressive, always delivering great value for our money.  

Are there any areas they could improve?

No, I’m happy with everything they do.

Do you have any advice for potential customers?

Future partners should be conscious of the time zone difference.

BACKGROUND

Please describe your company and position.

I am the owner of Kustom Printing Products

Describe what your company does in a single sentence.

We service and sell printing equipment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bits Orchestra to accomplish?

• Create an APP to be used as a CRM

SOLUTION

How did you find Bits Orchestra?

Referral

Why did you select Bits Orchestra over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Bits Orchestra were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at Bit Orchestra took this project from the ground up for customer tracking to be used for sales and service

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• To free up time for my office and technicians. 
• Also to have everything we do in 1 location and get away from paper files

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always quick to respond, most of the time Bit Orchestra is waiting on me

What was your primary form of communication with Bits Orchestra?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I’m impressed with the knowledge they have in the app and website world.

Are there any areas for improvement or something Bits Orchestra could have done differently?

none that i can think of

BACKGROUND

Please describe your company and position.

I am an executive of a manufacturing company 

Describe what your company does in a single sentence.

Established in 1977, we're a broad-line, high mix/low volume supplier of high-reliability discrete products to military, aerospace, industrial, and commercial markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bits Orchestra to accomplish?

• Website redesign
• Monthly updates
• Technical support

SOLUTION

How did you find Bits Orchestra?

• Kentico referral

Why did you select Bits Orchestra over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Bits Orchestra were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kentico based, complete website redesign with document management system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

BitsOrchestra delivered a fresh, modern redesign with document management system that exceeded expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Management and designers were readily available throughout the project and delivered on time

What was your primary form of communication with Bits Orchestra?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication, attention to detail and overall responsiveness to our needs

Are there any areas for improvement or something Bits Orchestra could have done differently?

None. Fantastic experience that exceeded expectations and were awarded a monthly maintenance contract.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Bloom Consulting

Describe what your company does in a single sentence.

Provide Procurement solutions and services to enterprise clients

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bits Orchestra to accomplish?

• Augment our development team

SOLUTION

How did you find Bits Orchestra?

• Referral

Why did you select Bits Orchestra over others?

• Great culture fit
• Company values aligned

How many teammates from Bits Orchestra were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Augment our development team with specialist full stack development resources. Deliverables included: 1. Review of requirements and development of design 2. Research 3. Code development and testing 4. Release management support 5. QA and bug fixes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have had a very successful partnership with BITS. Their team are highly skilled, always available and perform high quality work with integrity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All tasks are assigned with agreed timeframes and BITS provide their deliverables on time and with high quality.

What was your primary form of communication with Bits Orchestra?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Specialist skills and talented team, who demonstrate commitment to team work and great outcomes.

Are there any areas for improvement or something Bits Orchestra could have done differently?

Being in different timezones is always challenging and one area may to be establish a support mechanism for high priority issues.

BACKGROUND

Please describe your company and your position there.

I am a solution architect for SpendConsole

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Orchestra, and what were your goals?

I have had the pleasure of working with this software development company and I can say without a doubt that they are the best in the business. From start to finish, their team has exceeded all expectations and delivered top-notch results. Their developers are incredibly talented and possess a deep understanding of the latest technologies.

They also have excellent communication skills, making it easy for us to collaborate and get the results we wanted. The company's project management process is smooth and efficient, and their attention to detail is unmatched. They consistently exceeded their deadlines and delivered work of the highest quality. Their ability to understand our requirements and turn them into reality is truly remarkable.

I cannot recommend this software development company enough. They have truly exceeded all expectations and I am confident that they will continue to do so in the future. If you're looking for a team of experts to bring your project to life, look no further. This company is the best in the business and I would not hesitate to work with them again.

SOLUTION

How did you select this vendor and what were the deciding factors?

Good price and experience

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Tech used: ASP.NET Core + Zero, Angular, SQL Server, Azure. Deliverables: stable solution for enterprise customers

How many people from the vendor's team worked with you, and what were their positions?

3 dev and architect

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Successfully deployed solution to 2 major enterprise customers in Australia

Describe their project management style, including communication tools and timeliness.

Great communication. They were very professional and always on time.

What did you find most impressive or unique about this company?

Very flexible to work with, great communication and experienced developers

Are there any areas for improvement or something they could have done differently?

Maybe cover more areas of expertise such us Wordpress dev work and Azure architecture.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of a Software and services company in the Accounting sector

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Orchestra, and what were your goals?

Supplement existing dev team to speed up a project. Goal was to get some of our larger backlog items done

SOLUTION

How did you select this vendor and what were the deciding factors?

Recommendation firstly, then a "first date" with Roman and a small sampler task. Then we were happy to proceed

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

.net (VB.net and c#) SQL Server and react.js We outsourced vertical slices mostly, but also smaller pieces of work updating the API

How many people from the vendor's team worked with you, and what were their positions?

Mostly 2, with some support from a senior dev

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Code was delivered in good time - a bit too quickly for our in house downstream teams to pick it up! Quality of work was excellent.

Describe their project management style, including communication tools and timeliness.

We're devops users, and the devs from BO worked within our system perfectly well

What did you find most impressive or unique about this company?

They have skilled developers. - our code base is old and a bit sprawling, but they had no issues picking up tasks and implementing them with minimal guidance.

Are there any areas for improvement or something they could have done differently?

Not really!

BACKGROUND

Please describe your company and your position there.

I am the CTO of an online manufacturing company - we have 2 manufacturing plants

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Orchestra, and what were your goals?

We are using Bits Orchestra for ongoing front end and back end customizations, UX improvements and CMS developments

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Bits Orchestra through the internet - we gave them some simple projects to test their competence and now we are engaging them for regular development work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We work with Bits Orchestra using an agile development approach using JIRA. Sprints are usually on agreed tickets that require development, testing and deployment to our live installations.

How many people from the vendor's team worked with you, and what were their positions?

We have worked with 4 members of the Bits Orchestra team including full stack, front end, back end and UX/UI

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Bits Orchestra team are experts in CMS development with excellent knowledge and experience. They are pro-active, goal orientated and efficient in their work.

Describe their project management style, including communication tools and timeliness.

The Bits Orchestra team are pro-active, accessible and flexible how they work and communicate - including with different time zones. We communicate with Slack, Skype, Teams, JIRA, FIGMA, Office etc.

What did you find most impressive or unique about this company?

We like the competence and efficient professionalism of the Bits Orchestra team. Their passion for high-quality software development matches our vision and goals.

Are there any areas for improvement or something they could have done differently?

We have unique project management requirements requiring the use of a ticketing and time estimate system. Bits Orchestra have been proactive to adopt our project management tools for time recording and development transparency.