Bits Orchestra

BACKGROUND

Please describe your company and position.

I am the Lead Systems Engineer of Shaw Industries Inc.

Describe what your company does in a single sentence.

We manufacture floors 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bits Orchestra to accomplish?

• We engaged the Bits Orchestra team to develop an Enterprise Template System aimed at streamlining the development, support, and maintenance of multiple marketing sites.

SOLUTION

How did you find Bits Orchestra?

We have been working with BitsOrchestra for many years prior to this project

Why did you select Bits Orchestra over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Bits Orchestra were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved creating a highly flexible and configurable system with a set of reusable components, enabling marketers and content editors to build new experiences without modifying the codebase. Additionally, we required integration with multiple internal systems and third-party platforms.

This solution was built on the Kentico Experience CMS platform, leveraging a modern JavaScript framework on the front end to deliver an outstanding user experience.

A key deliverable was the successful migration of brand websites to this platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a result, the project led to a 34% increase in conversions and a 23% rise in traffic, making the website more engaging and effective. Additionally, it reduced costs by empowering the marketing team to manage content independently, minimizing reliance on developers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As we approached this project using an agile methodology, the team demonstrated great flexibility in adapting to our workflow while effectively managing scope and priorities.

What was your primary form of communication with Bits Orchestra?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

A solution-oriented team with deep technical expertise, excellent communication skills, and a collaborative mindset.  They are very passionate about delivering on time and care about your project.  Their ability to deliver high-quality solutions while maintaining clear communication makes them a valuable partner.

Are there any areas for improvement or something Bits Orchestra could have done differently?

The Bits Orchestra team responds swiftly to improvement recommendations, and at this time, there are no outstanding concerns.

BACKGROUND

Please describe your company and position.

I am the CEO of Eudaimonia, Inc.

Describe what your company does in a single sentence.

We provide financial news, forecasts, and trading analysis to our customers worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bits Orchestra to accomplish?

• Build our customer facing SaaS platform
• Complete the integration of the SaaS platform with backend systems
• Enhance our web interface to account for additional features

SOLUTION

How did you find Bits Orchestra?

Other

Why did you select Bits Orchestra over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned
• Expertise

How many teammates from Bits Orchestra were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BitsOrchestra has played a pivotal role in the advancement of Eudaimonia's flagship product, Eudaimonia Aurora™, specifically in the orchestration, deployment, and management of our internally developed AI models. Their expertise in utilizing Google Cloud Platform (GCP) and Azure has been fundamental in crafting a distributed, hyper-scale microservices architecture, optimized for cloud-native functionalities. 
This strategic implementation has greatly enhanced the scalability, resilience, and efficiency of our crypto forecasting software. While the AI development was conducted by our internal team, BitsOrchestra’s contribution in seamlessly integrating these models into the cloud infrastructure was critical. They ensured that our sophisticated, AI-driven algorithms were effectively operationalized, enabling real-time market analysis and predictions with high accuracy. 
Their approach to leveraging cloud-native technologies facilitated the smooth handling of large-scale data, ensuring that the platform adapted seamlessly to our processing needs. BitsOrchestra's commitment to security and compliance was exemplary, addressing key concerns in the financial sector. They meticulously implemented robust security measures, including comprehensive identity and access management, data encryption, and network security. 
Their proactive approach in aligning with financial industry regulations reinforced the trustworthiness and reliability of our platform. The development of a highly intuitive and responsive user interface, tailored for a variety of devices and platforms, significantly enhanced user engagement and experience. BitsOrchestra’s expertise in integrating our platform with forex and commodities markets, employing advanced cloud integration tools, expanded the versatility and reach of our services. 
Moreover, their adoption of DevOps practices for continuous integration and deployment, along with the implementation of comprehensive monitoring, logging, and alerting systems, ensured streamlined operations, high availability, and effective disaster recovery. In summary, BitsOrchestra has been an essential partner in bringing Eudaimonia Aurora™ to market.
Their skillful orchestration, deployment, and management of our internally developed AI models, combined with a strong focus on cloud-native solutions, security, and user experience, have set a new benchmark in the realm of crypto forecasting software. Their efforts have not only enhanced the technical prowess of our product but also empowered our users with a reliable and advanced platform in the crypto market.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the collaboration with BitsOrchestra in enhancing Eudaimonia Aurora™ can be identified through various metrics and indicators, especially considering the use of Jira for tracking product updates and release items as part of the product roadmap. These outcomes demonstrate significant progress and success in various aspects of the project: 

1. Deployment Efficiency: - Reduction in deployment time for new features and updates, as evidenced by the decreased time between consecutive Jira tickets moving from 'In Progress' to 'Done.' - Improved efficiency in the deployment pipeline, leading to more frequent and reliable releases.
2. System Scalability and Performance: - An increase in the number of concurrent users the system can handle without degradation in performance, indicating successful scalability enhancements. - Reduced server response times and increased throughput, as monitored through performance metrics. 
3. AI Model Integration Success: - Successful deployment of internally developed AI models into the production environment with minimal issues or downtime. - Smooth integration of AI models with existing systems, with fewer integration-related issues logged in Jira.
4. User Interface and Experience Improvements: - Positive user feedback on the enhanced interface, tracked through customer satisfaction surveys or Net Promoter Score (NPS). - Increased user engagement and lower bounce rates can be monitored through web analytics tools.
5. Security and Compliance: - Zero major security incidents or breaches post-implementation, indicating robust security measures. - Compliance with relevant financial regulations, with no compliance-related issues reported. 
6. Market Reach and Service Expansion**: - Expansion into new markets or segments, as indicated by user demographics and market analysis.
7. Operational Metrics: - Reduction in the number of critical bugs and incidents reported in Jira, indicating improved system stability. - Faster resolution times for issues and bugs, as tracked through Jira’s issue-tracking metrics.
8. Cloud Infrastructure Metrics: - Efficient resource utilization in the cloud environment, with optimized costs and performance. - High availability metrics, including reduced downtime and effective disaster recovery. 
9. Adoption of DevOps Practices: - Increased deployment frequency and reduced lead time for changes as part of embracing DevOps practices. - Enhanced team collaboration and communication, as reflected in Jira’s activity logs and reports. 

In summary, the measurable outcomes from the collaboration with BitsOrchestra in enhancing Eudaimonia Aurora™ are evident in improved deployment efficiency, system scalability, successful AI model integration, user experience improvements, stringent security measures, expanded market reach, operational stability, efficient cloud infrastructure management, and the effective adoption of DevOps practices. Tracked through Jira and other tools, these outcomes demonstrate the project's progress and success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BitsOrchestra's project management approach was nothing short of exceptional, characterized not only by their consistent on-time delivery but also by their direct and honest communication. They were always clear and realistic about what could be achieved within given timelines, ensuring no false promises or unrealistic expectations. This transparency in setting achievable goals fostered a strong trust between us. Their responsiveness to our needs was exemplary; they were contractors and true partners in our journey. 
They demonstrated a deep understanding of our requirements and proactively offered solutions that aligned perfectly with our goals. This level of engagement, combined with their honesty and professionalism, has solidified our relationship with BitsOrchestra. 
We continue to rely on them for ongoing projects and foresee maintaining this partnership as long as we need an outstanding software partner. Their commitment to delivering quality work, coupled with their straightforward and candid approach, has been instrumental in the success of our projects.

What was your primary form of communication with Bits Orchestra?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most impressively about BitsOrchestra was their direct and candid approach to problem-solving and tailoring their services to meet our specific needs. Their honesty in communication was refreshing and vital in a field where clarity is key to success. 
They didn’t just offer generic solutions; instead, they took the time to understand our unique challenges and objectives, providing targeted, bespoke solutions that precisely addressed our requirements. This level of personalized attention and straightforwardness in addressing issues, both potential and actual, set them apart from others in the industry. 
Their approach instilled a high level of trust and confidence in their capabilities, making them not just a service provider but a valuable partner in our endeavors. This focus on delivering specifically for our needs, with a clear and honest dialogue, was both impressive and uniquely beneficial to the success of our projects.

Are there any areas for improvement or something Bits Orchestra could have done differently?

From my perspective, there are no significant areas where BitsOrchestra could have improved. Their performance and delivery met all our expectations, aligning well with our project goals and timelines. The only facet, albeit a light-hearted one, might be their ability to keep pace with an entrepreneur who thinks and moves at an extraordinarily rapid pace. 
Managing the dynamism and rapid ideation typical of fast-moving entrepreneurs is always a challenge, and while BitsOrchestra handled it commendably, wrangling such high-speed, ever-evolving demands is an area that perhaps no one can perfect. 
This, however, is less of a reflection on their capabilities and more an acknowledgment of the inherently challenging nature of working with highly driven, fast-thinking business leaders. Overall, their performance was exemplary, and any improvements would be more in the realm of extraordinary feats than standard operational enhancements.

BACKGROUND

Please describe your company and position.

I am the Founder of TimeOutdoors

Describe what your company does in a single sentence.

TimeOutdoors is an online community for people who want to lead an active lifestyle outdoors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bits Orchestra to accomplish?

Rebuild our website in Kentico 13

SOLUTION

How did you find Bits Orchestra?

Online Search

Why did you select Bits Orchestra over others?

• Great culture fit
• Good value for cost
• Company values aligned
• Willing to work flexibly with our in-house team

How many teammates from Bits Orchestra were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was to build a new website in Kentico 13. The UI/UX was already designed and the core architecture was in place. The scope of work for Bits Orchestra was to build this out using Kentico 13 Core. Particular items of work were:

1. PageBuilder, giving us editorial flexibility and efficiency combined with rich functionality using custom widgets.
2. e-commerce, giving us an out-of-the-box transactional platform.
3. the performance benefits of .NET Core. 

The project also uses Content personalization, Google Search Console integration, Campaigns, Categories, Data Protection, emails, roles, scheduled tasks, Smart search (inc custom indexes), and workflows. We have also built numerous custom modules and make extensive use of custom settings.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The 'big picture' outcome is that we now have a fast, modern website (GTmetrix 'A', 100% Core Web Vitals) and a scalable platform for growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work was project managed by us using an online sprint management app. The Bits Orchestra team worked well with this and delivered items as and when required - responding to our needs and identifying better ways of approaching some of the deliverables.

What was your primary form of communication with Bits Orchestra?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the main reasons we continue to use the team is because of their 'can-do' attitude and flexible working approach. They're great people to work with, so we've visited them in Ukraine twice!

Are there any areas for improvement or something Bits Orchestra could have done differently?

The communications, project management, and billing processes were excellent.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Vivad (Aust) Pty Ltd

Describe what your company does in a single sentence.

Large Format digital printing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bits Orchestra to accomplish?

• Maintain and develop our propriatory web to print portal

SOLUTION

How did you find Bits Orchestra?

Referral

Why did you select Bits Orchestra over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

What was the size of Bits Orchestra’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Vivad have developed a customised Wedto print portal which uses Kentico CMS as a framework.The UI is build using React and the backing is integrated with Vivad's MIS through a seperate API. Bits Orchestra have worked with us to develop Mobile WebsiteUser interface for a Mobile job bag which allows users to Mark done tasks, record material and give feedback to our MIS. They have also build and implemented many new fetures which we have requested on our website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sprint deliverables

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I have been extreamely happy with Bits Orchestra project management. They consistently delivering on milestones efficently and on time. Good comunication, excelent competancy and extremely responsive.

What was your primary form of communication with Bits Orchestra?

Email or Messaging App

What did you find most impressive or unique about this company?

The Managing director; Roman has taken a particular interest in our project. Bits Orchestra make me feel very valued as a client from the top down. They are very much across the detail and invest a lot of time into working with us on our strategy. Thier diverse knowledge and ability to come up with quick and effective solutions is very impressive.

Are there any areas for improvement or something Bits Orchestra could have done differently?

I don't have any suggestions for improvement. We have been very happy with our relationship with Bits Orchestra.

BACKGROUND

Please describe your company and your position there.

I am the Director of IT Sales Technologies. I have been working with Bits Orchestra for 5 years. We are a flooring manufacturing company with an IT department that supports our systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Orchestra, and what were your goals?

We were struggling finding professional full stack developers to work on our applications. Our goal was to form a team that could produce quality work in a efficient and timely manner.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had worked with Roman before and he provided quality work for our company. They presented to us qualified applicants to interview and the pricing was very competitive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At this time we have a team of resources from Bits Orchestra. We meet every morning for a 15 stand up call to discuss what was accomplished the day before and priorities for current day. All developers are full stack developers that tackle any project thrown at them. Technologies used are: Core web fundamentals: HTML, JavaScript, and CSS,Azure, CI/CD pipeline processes, C# and full .NET Stack, .Net Core, Web API development, RESTful services development, NodeJS and Command Line Interface, Angular development, Translation of designer mockups and wireframes into an Angular front-end, CSS precompilers like Sass and LESS, Google API Libraries integration to Enterprise Applications, SQL Server, DB2, Visual Studio & VS Code and more.

How many people from the vendor's team worked with you, and what were their positions?

We have anywhere from 5-6 team members at a time. They range from junior to senior engineer and we also have a QC in place at this time.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team has assisted with many projects. They work on all critical applications/pipelines supported by our team.

Describe their project management style, including communication tools and timeliness.

We have daily standups where all progress as well as any delays are roadblocks are discussed and addressed. The entire team speak excellent English and communicate very well with our team and business partners when needed.

What did you find most impressive or unique about this company?

The Bits Orchestra team is wonderful to work with. They are professional, timely and simply get the job done.

Are there any areas for improvement or something they could have done differently?

At this time we are growing the knowledge of our systems with the QC team member.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a tech company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Orchestra, and what were your goals?

Our goal was to migrate a website from Kentico 12 Portal Engine to Kentico 13 .NET Core including all the content and data, users & roles to get back on track with the latest technology, improve overall site performance.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them via the Upwork platform. The project was such a high priority, we needed the right developers with great Kentico CMS expertise. They’ve demonstrated deep knowledge in CMS as well as understanding of the domain.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Migration to Kentico 13 is, in fact, a complete rebuild of the application from scratch based on a new platform and transferring all the content and data from the old site. That includes installation, configuration, development, testing and deployments. Taking into account the scale of the existing site, migration is a relatively large project and took us around 7 months. The result is a brand new site.

How many people from the vendor's team worked with you, and what were their positions?

There were 2 people on the core team, including 2 Kentico developers and a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

High quality services provided within timelines and budget, business partners are satisfied with the development team and their performance, attitude and professional ethics.

Describe their project management style, including communication tools and timeliness.

The project management was well organized, so we moved quite smoothly through the development process and never had unexpected issues. We worked in constant contact during the project, communicated through MS Team and email as well as had 2 meetings per week to sync up and coordinate further steps. Transparent communication helps both sides work in sync.

What did you find most impressive or unique about this company?

They produce high-quality digital products and the result. The BO team always listens carefully, analyzes the input in detail, asks good questions and suggests ideas and solutions, always looking for improvements. The developers are handling developing tasks according to the agile methodology which helps them to provide excellent software development experience. The collaboration was smooth and transparent.

Are there any areas for improvement or something they could have done differently?

Nothing I could think of at the moment

BACKGROUND

Please describe your company and your position there.

I am the former president of our start-up.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Orchestra, and what were your goals?

Roman and his team did a pretty broad cross-section of work on our site. From UI improvements to enhancements to our APIs with our energy supplier partners.

SOLUTION

How did you select this vendor and what were the deciding factors?

The site was built on the Kentico platform and Roman and his team are experts on working with Kentico - both the front and the back end.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Roman and his team improved the client-side of our website by adding critical functionality and improving the UI for a more seamless experience. On the server side, he and his team improved our internal reporting capabilities and fixed and created several APIs with our energy supplier partners.

These APIs automated pricing changes on our site and enabled our customers to enroll with one of our energy supplier partners seamlessly. The API required the controlled passing of information back and forth to the energy suppliers. Other developers had failed to execute the APIs reliably.

How many people from the vendor's team worked with you, and what were their positions?

My primary contact was Roman, but there were three other team members that were working on our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After Roman's work, the site saw significant increases in traffic and conversion rates. Google analytics data and increased customer transactions indicated that the UI had been effectively improved and that the APIs were functioning as intended. The automated pricing changes and on-the-fly pricing were finally working as intended.

Describe their project management style, including communication tools and timeliness.

Deliverables were completed on schedule. Communication was always open.

What did you find most impressive or unique about this company?

Thoughtful, knowledgeable, and collaborative. Roman's work suggestions were never academic, but rather focused on what work we could do to either generate more income or reduce site maintenance time.

Are there any areas for improvement or something they could have done differently?

None noted. Roman and his team were total professionals!

BACKGROUND

Introduce your business and what you do there.

I'm the lead analyst. We supply textiles and develop marketing websites for our business partners.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bits Orchestra?

We needed to relaunch one of our brand’s websites. Another company had tried to revive it and couldn’t complete it, so we needed someone to take over.

SOLUTION

What was the scope of their involvement?

Bits Orchestra rewrote the entire website and relaunched it under our direction. They are a team of full stack developers, so they did both front- and backend development. Their developers started from scratch and didn’t use anything that the previous vendor had built. The look and feel is entirely new, and the design is faster and more responsive. 

The central features of the site are the product catalog and automated sample ordering. The latter made it easier for our brand to connect with customers and generate more sales — when a customer orders a sample, the sales representatives and district commercial manager automatically receive the customer’s contact details. 

They also connected it to Salesforce by setting it up on the server and integrating it into the code. This site has already gone live, but we continue to work with Bits Orchestra on other projects.

What is the team composition?

We’ve worked with two senior developers and Roman (Founder & CEO), who oversees our projects. 

How did you come to work with Bits Orchestra?

We have a history with them. Roman worked with us before he had even established Bits Orchestra. We’ve worked with them on a lot of other projects since. 

How much have you invested with them?

We’ve spent around $100,000 on this project.

What is the status of this engagement?

The project started in May 2019, and we are still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our business partners are absolutely satisfied with Bits Orchestra’s work. The website was rebuilt upon the request of our partners, so their opinion is our primary metric. 

How did Bits Orchestra perform from a project management standpoint?

The team is really good at beating deadlines. We only had six months for this project, and they finished it way before the deadline. That’s impressive because it was a lot of work. 

What did you find most impressive about them?

They’re willing to adjust their schedule for us whenever we need them to be available at a specific time. Bits Orchestra goes above and beyond to satisfy our needs. Roman always follows up and makes sure everything is okay, which is nice.

Are there any areas they could improve?

Nothing comes to mind; they've done an excellent job.

Do you have any advice for potential customers?

Communicate with them about what you need from them.

BACKGROUND

Please describe your company and your position there.

Founder and CTO of a software development company based in Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Orchestra?

We specialise in custom web-based and mobile apps development and needed a partner to assist us in a project that uses Kentico as a content management solution for which our expertise was limited.

What were your goals for this project?

Provide consultancy and custom development services for Kentico CMS.

SOLUTION

How did you select Bits Orchestra?

We went through several options and filtered other agencies and freelances before we selected Bits Orchestra. The choice was obvious once we saw their work and found out more details about their expertise and project approach.

Describe the project in detail.

The project we were part of had one component (Kentico CMS) that needed to be adjusted for different workflow scenarios in order to integrate it with existing solutions as well as new applications that we build for that customer.

What was the team composition?

There was a project manager as main point of contact as well as other developers engaged in the background and available depending on the task / time / complexity.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Team was very fast to react, even on minor tasks or corrections. Communication was key and Bits Orchestra understood the requirements right away, every time.

Their suggestions also improved the quality of work and, as a result, the progress of the entire solution (Kentico with legacy systems and the new apps we developed).

How effective was the workflow between your team and theirs?

Email, phone and real-time chat via Skype were all used depending on the task. No issues with availability or time allocated to understand and address the work, be it large or small.

What did you find most impressive about this company?

Quality of work and response times. Bits Orchestra went above and beyond to make sure what was needed was delivered and, in certain cases, their suggestions made the delivered work even better. Thank you!

Are there any areas for improvement?

In our experience we cannot see what could have been done better by Bits Orchestra. Everything we asked of them was delivered ahead of time and without any issues. Code, communication and execution were all of the highest level.