# BelVG BelVG Reviews (36), Pricing, Services & Verified Ratings - 4.8 out of 5 average review rating - 5 connections joined BelVG's Network [Visit Website](https://belvg.com) [Get a Custom Proposal](https://clutch.co/profile/belvg) **BelVG** BelVG is an ecommerce development company with over 17 years of experience, focusing on helping small and medium-sized businesses boost sales, increase average order value, and reduce operational costs. We specialize in Magento, PrestaShop, Shopware, and Shopify. Our services include: - Ongoing development and support for speed, security, and feature enhancements. - Custom feature development like product builders, import/export modules, and flexible subscriptions. - Platform migration while preserving design, structure, and product data. - Integration with third-party systems, including shipping and payment solutions. - Web design to enhance the customer journey. - Full webstore development, starting with strategic consulting and platform selection. - Ecommerce audits to optimize operations and support growth. Our team is prepared to enhance your ecommerce store, increase conversions, automate processes, and assist you in reaching new markets. ## Company Information - Minimum project size: $5,000+ - Hourly rate: $25 - $49 - Number of employees: 50 - 249 - 1 Locations: - Kraków, Poland (Headquarters) - Founded in 2008 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 100% E-Commerce Development ### Industries - 100% eCommerce ### Clients - 50% Small Business (<$10M) - 40% Midmarket ($10M - $1B) - 10% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.7 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: BelVG offers competitive pricing, with clients reporting costs ranging from $200-$500,000 depending on project scope. Many reviews highlight their good value for cost, timely delivery, and effective communication, although some recommend clearer cost estimations and improved technical communication. **Most Common Project Size**: $10,000 to $49,000 based on 31 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - E-Commerce Development: $10,000 to $49,000 based on 23 reviews - Web Development: Less than $10,000 based on 8 reviews - Custom Software Development: $10,000 to $49,000 based on 6 reviews - Web Design: $50,000 to $199,999 based on 2 reviews - Search Engine Optimization: $200,000 to $999,999 based on 1 review - Application Testing: $200,000 to $999,999 based on 1 review - Architectural Design: Confidential based on 1 review - Application Management & Support: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### BelVG Review Insights Overall Review Rating: 4.8 - Quality: 4.7 - Schedule: 4.7 - Cost: 4.7 - Willing to Refer: 4.8 ### Top Mentions - Communicative (9 mentions) - Timely (9 mentions) - Knowledgeable (7 mentions) - High-quality work (6 mentions) - Professional (5 mentions) - Easy to work with (4 mentions) - Efficient (4 mentions) - Reliable (3 mentions) - Trustworthy (3 mentions) - Unique expertise (3 mentions) - Accessible (2 mentions) - Easy to reach (2 mentions) - Flexible (2 mentions) - Transparent (2 mentions) - Well-organized projects (2 mentions) - Detail-oriented (1 mentions) - Exceptional performance (1 mentions) - Great project management (1 mentions) - Meets deadlines (1 mentions) - Reasonable pricing (1 mentions) ### Review Highlights **Flexible and Adaptive to Client Needs** Clients appreciate BelVG's flexibility and adaptability in meeting specific project requirements, which has been a significant factor in their successful collaborations. **Challenges with Project Management in Specific Cases** While many clients are satisfied, there have been instances where project management was criticized for lack of communication, leading to project delays and unmet expectations. **Strong E-commerce Development Expertise** BelVG consistently delivers high-quality e-commerce solutions across various platforms like Magento and PrestaShop. Clients from diverse industries appreciate their technical proficiency and ability to handle complex projects efficiently. **Need for Improved Cost Estimation** Some clients noted that BelVG could improve their cost estimation processes. More accurate estimates would help in setting clearer expectations and planning budgets effectively. **Effective in Handling Urgent Issues** Clients highlight BelVG's ability to address urgent issues quickly, minimizing downtime and maintaining business continuity, a crucial aspect for e-commerce operations. **Impressive Magento and PrestaShop Knowledge** BelVG is recognized for their deep knowledge and expertise in Magento and PrestaShop, making them a preferred partner for businesses using these platforms. **High-Quality Work with Minimal Errors** BelVG is praised for delivering high-quality work with minimal errors, ensuring that client platforms are robust and reliable. **Responsive and Effective Communication** BelVG is commended for their responsive communication, often addressing client queries and issues promptly, even outside regular business hours. This responsiveness has been a key factor in building strong client relationships. **Timely Project Deliveries** Multiple clients praise BelVG for their ability to deliver projects on time. Their project management skills ensure that timelines are adhered to, enhancing client satisfaction and trust in their services. **Reliable Support and Maintenance Services** BelVG provides dependable ongoing support and maintenance, ensuring that client platforms remain functional and up-to-date, which is highly valued by clients. ### BelVG Reviews #### E-Commerce Web Development & Design for Supplements Retailer **The Project** - Services: E-Commerce Development, Web Design, Web Development - Project size: Confidential - Project length: Jan. 2020 - Ongoing **Project Summary**: BelVG provides e-commerce web development and design services for a nutritional supplements retailer. The team is also responsible for the client's e-commerce development, maintenance, and updates. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** E-Shop Manager, EnergyBalance SA - Industry: Food & Beverage - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 29, 2026 **Feedback Summary**: BelVG has improved the client's website in terms of completeness, usability, and technical reliability. The team has made the client's platform more comprehensive, easier to navigate, and more efficient to manage. BelVG delivers on time, is responsive to needs, and their expertise stands out. ""BelVG's team work and the capacity to let the most expert manage any field stood out."" **BACKGROUND** Please describe your company and position.I am an e-shop manager of EnergyBalance SADescribe what your company does in a single sentence.Nutritional Supplements E-commerce **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire BelVG to accomplish?Ecommerce makingDevelopmentMaintenance and updates **SOLUTION** How did you find BelVG?OtherWhy did you select BelVG over others?Pricing fit our budgetHow many teammates from BelVG were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work includes the ongoing maintenance, monitoring, and updating of the website to ensure stable performance, security, and proper functionality. Key deliverables include regular system checks, technical updates, bug fixes, content or layout adjustments when required, compatibility checks, and general support to keep the platform reliable and up to date. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The measurable outcomes of the project include the continuous improvement of the website in terms of completeness, usability, technical reliability, and alignment with modern digital standards. As a result, the platform has become more comprehensive, easier to navigate, more efficient to manage, and better adapted to the evolving technologies that support today’s e-commerce and online communication needs.Describe their project management. Did they deliver items on time? How did they respond to your needs?They deliver on time and responding to my needsWhat was your primary form of communication with BelVG?Virtual MeetingWhat did you find most impressive or unique about this company?BelVG's team work and the capacity to let the most expert manage any field stood out. Are there any areas for improvement or something BelVG could have done differently?At times, especially at the beginning of the collaboration, I had some difficulty understanding the different development phases. Therefore, one possible area for improvement could be the ability to communicate technical aspects in simpler and more accessible terms, also for business owners who do not have specific programming expertise. --- #### E-Commerce Development for B2B Label Printing Company **The Project** - Services: E-Commerce Development - Project size: Less than $10,000 - Project length: June - Sep. 2023 **Project Summary**: BelVG migrated a Shopware 5 platform to Shopware 6 for a B2B label printing company. The team also created custom plug-ins to align with the client's business processes and provided ongoing support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Owner, B2B Label Printing Company - Industry: Manufacturing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 20, 2026 **Feedback Summary**: BelVG successfully completed the migration without errors or downtime. The client was impressed with the team's deep expertise and ability to implement changes quickly. BelVG's project management was seamless, and they delivered on time. The client was also satisfied with the email communication. ""What makes BelVG particularly unique is the combination of in-depth expertise and rapid response times."" **BACKGROUND** Please describe your company and position. I am the owner of a manufacturing company Describe what your company does in a single sentence.B2B label printing company for self-adhesive labels of all kinds **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire BelVG to accomplish?Migration from Shopware 5 to Shopware 6ongoing support **SOLUTION** How did you find BelVG?Online SearchWhy did you select BelVG over others?Good value for costHow many teammates from BelVG were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.BelVG handled the complete migration of our online shop from Shopware 5 to Shopware 6. The project encompassed the complete takeover and technical reconfiguration of the system, including the secure migration of all customer, product, and order data. A particular focus was placed on the design and implementation of customized plugins to perfectly map our specific business processes within the new Shopware environment. The result is a future-proof, stable, and high-performing shop system. This main project has now been successfully completed. Our collaboration with BelVG continues seamlessly as part of a long-term partnership: The team continues to provide ongoing support for the shop, performs regular updates and security patches, and ensures continuous technical maintenance. We are completely satisfied with their professional, reliable, and collaborative approach. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?A measurable success is the complete and error-free data migration of all customer and product histories without any downtime for our customers. Furthermore, the custom plugins developed for us run reliably in daily use.Describe their project management. Did they deliver items on time? How did they respond to your needs?All results were delivered on time. Project management was straightforward via email, with BelVG always responding extremely quickly and helping us immediately with every need.What was your primary form of communication with BelVG?Email or Messaging AppWhat did you find most impressive or unique about this company?What makes BelVG particularly unique is the combination of in-depth expertise and rapid response times. They work with exceptional competence and implement adjustments or support measures within a very short timeframe.Are there any areas for improvement or something BelVG could have done differently?There's really nothing that could have been done better. We were completely satisfied with the process, the communication, and the outcome. --- #### SEO, Web Dev & Product Testing for Firearms Retailer **The Project** - Services: Application Testing, Search Engine Optimization, Web Development - Project size: $200,000 to $999,999 - Project length: Mar. 2024 - Ongoing **Project Summary**: BelVG runs a firearms retailer's SEO efforts, including writing SEO-friendly content, optimizing site indexing, and fixing inaccessible URLs. They've also built the client's PrestaShop site and tested products. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Technical Project Manager, Atlantic Firearms - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 5, 2025 **Feedback Summary**: BelVG has helped the client increase page load speed, boost website ranking on Google, and improve site indexing. The team delivers timely outputs, responds promptly to urgent requirements, and communicates consistently. They also cater to the client's needs and offer professional recommendations. ""We have been highly satisfied with all the different services they provide."" **BACKGROUND** Please describe your company and position.I am the Technical Project Manager of Atlantic FirearmsDescribe what your company does in a single sentence.We are a Firearms and Firearms related accessories Retailer **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire BelVG to accomplish?SEO optimizationImprove Google Page RankingOptimize Products and Categories and increase page load speeds **SOLUTION** How did you find BelVG?Online SearchWhy did you select BelVG over others?High ratingsPricing fit our budgetGreat culture fitHow many teammates from BelVG were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Increase page load speed Provide SEO optimized content for Products and Categories Google search console performance report Optimize site indexing Find and fix inaccessible URLs  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Page load speed has increased a lotWebsite is ranked high on GoogleSite indexing has improved a lotDescribe their project management. Did they deliver items on time? How did they respond to your needs?They have always communicated us with their progress of work. Deliverables were always on time. Any urgent requirements were promptly responded to and taken care of in a timely manner.What was your primary form of communication with BelVG?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We have been working with BelVG for over a year. Initially, we started out with working with a couple of developers to help us with our Prestashop website development and mantainance. We were working with an SEO expert (Not BelVG) in the past, who we were not fully satified with. After establishing trust and confidence with BelVG, we discovered they offer a wider variety of services not just limited to Web Development. Since the trust was already established, we decided to work with them regarding our SEO optimization project and Product Testing. We have been highly satisfied with all the different services provided by them. They were able to cater us specifically for our needs and provide us with highly professional recommendation in different aspects of the website from an SEO perspective. Highly impressed with their vast knowledge and varierty of services they offer!Are there any areas for improvement or something BelVG could have done differently?None at the moment --- #### Error Fixing & Magento 2 Dev for Metal Fabrication Company **The Project** - Services: Custom Software Development, E-Commerce Development, Web Development - Project size: $200,000 to $999,999 - Project length: Aug. 2021 - Jan. 2023 **Project Summary**: A custom metal fabrication company hired BelVG to repair hundreds of errors on their Magento website. The team also developed custom features using Magento 2, set up a payment system, and installed extensions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** IT & Development Manager, Herndon & Merry Inc. - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 24, 2023 **Feedback Summary**: BelVG successfully fixed the website errors and added the client's required features, resulting in a better-performing website. The team managed the project transparently. Moreover, their resources were highly organized and kept the client updated throughout the engagement. They were always on time. ""Their team is extremely knowledgeable and accommodating."" **BACKGROUND** Please describe your company and position.I am the IT & Development Manager of Herndon & Merry, Inc. (D.B.A. IronRods.com )Describe what your company does in a single sentence.We are a custom metal fabrication company who has been in business since 1959. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire BelVG to accomplish?Fix existing problems with a Magento website which was being developedComplete the work that was left unfinished by a previous developerAdd new options and features to our Magento websiteGuide us through the launch of our new website & help address any issues that arose **SOLUTION** How did you find BelVG?Online SearchWhy did you select BelVG over others?High ratingsGreat culture fitGood value for costCompany values alignedOtherWhat was the size of BelVG’s team?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Repaired hundreds of errors created by previous developers Developed many custom features for Magento 2 Installed and configured several Magento 2 Extensions Installed and configured custom hybrid shipping tables for UPS shipping Setup Authorize.net payment system Optimized website performance Developed very elaborate PHP code to price highly customizable products Developed ability to service both retail and wholesale customers through a single interface Customized Magento 2 backed to meet our specific needs Corrected HTML & CSS issues for both desktop and mobile Fixed JavaScript issues and developed custom scripts to serve our needs Created elaborate server side and client-side input validation created custom printable and downloadable invoices, job tickets and other documents **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Website errors were resolved Required features were added Website performances much improved Customer experience on the website is exceptional Developers were extremely knowledgeable and responsive to our needs Support from BelVG management was also exceptionalDescribe their project management. Did they deliver items on time? How did they respond to your needs?The project management was very organized and transparent. They always kept us updated as to the status of the project and any issues they encountered. They responded positively to every need and request. They always strived to deliver milestones on schedule.What was your primary form of communication with BelVG?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Honestly... Everything! I have been involved in web design and development for nearly 25 years. BelVG is exceptional in every way, this is not something that I say lightly. They were looking out for us at every stage of this project, and did every they could to ensure our success. Their team is extremely knowledgeable and accommodating. They acted as a partner in the development process and genially cared about the outcome. I would not feel comfortable saying this about companies, but I will always be grateful to the team at BelVG and would proudly recommend and commend them.Are there any areas for improvement or something BelVG could have done differently?No, not really. I am 100% satisfied with their performance and the resulting website. --- #### E-commerce Dev for Window & Door Manufacturer **The Project** - Services: E-Commerce Development - Project size: Confidential - Project length: Dec. 2018 - Ongoing **Project Summary**: BeIVG provides e-commerce development for a window and door manufacturer. They also handle system maintenance and suggest new ideas for the client's expansion plans. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Operations Manager, Vinduesgrossisten - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Oct 13, 2021 **Feedback Summary**: During the last few years, BeIVG has delivered several webshops globally. The team holds regular meetings to check if the progress is aligned with the timelines. Overall, they have shown excellent work ethics while working on the project. ""They are always dedicated, putting in a lot of hours to keep up with their appointments and deadlines."" **BACKGROUND** Please describe your company and your position there. I am an IT project- and operation manager at Vinduesgrossisten.dk **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG, and what were your goals? We needed a competent team to handle our operations and development. Both for day-to-day maintenance of our system, but also to help develop new ideas for future expansion of our company. **SOLUTION** How did you select this vendor and what were the deciding factors? We looked for companies with experience in Magento development and chose BelVG. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. They have developed our Magento e-commerce webshop for both Denmark, Norway, Germany, and Iceland. – With several more development projects in pipeline for the future. How many people from the vendor's team worked with you, and what were their positions? We currently have 5 backend developers, 1 frontend developer and a project manager working with us **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We have launch several webshop over the last couple of years, with the help of BelVG and we strongly recommend their work. Describe their project management style, including communication tools and timeliness. We communicate with the team via Slack and Skype and have weekly teams call to make sure everyone is one track. For project management tools we use Asana. What did you find most impressive or unique about this company? Their work ethic. They are always dedicated, putting in a lot of hours to keep up with their appointments and deadlines. Are there any areas for improvement or something they could have done differently? There sometimes is a language barrier, but we fixed this with regular teams call, update on work and development. And in case of any misunderstanding, we can catch it before we get too far in development --- #### Web Dev for Men's Formalwear Site **The Project** - Services: E-Commerce Development - Project size: $50,000 to $199,999 - Project length: Apr. 2019 - Ongoing **Project Summary**: BeIVG developed an e-commerce website for the client using Magento 2. They also integrated several third-party extensions and data tracking programs.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Website Manager, The Savile Row Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 17, 2020 **Feedback Summary**: The team at BeIVG developed high-quality work and successfully launched the site. Their team was responsive, even after regular business hours. They incorporated the client’s design mockups and exceeded expectations.  ""Their response time to any issues or errors was very fast." " **BACKGROUND** Introduce your business and what you do there. I’m a website manager at The Savile Row Company, an online retailer. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with BelVG? We needed someone to develop our e-commerce site. **SOLUTION** What was the scope of their involvement? They developed our website using Magento 2. We had two designers in-house that created the templates and mockups. It was a big project with lots of third party extensions and data integration. They continue to provide updates and bug fixes now that the site has launched.  What is the team composition? We worked with a project manager, a backend developer, and a couple of frontend developers.  How did you come to work with BelVG? We compiled a shortlist of companies and ended up choosing BelVG. How much have you invested with them? We spent between $90,000-$110,000. What is the status of this engagement? We started working together in April 2019, and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We launched the website in February 2020. Their work is exceptional compared to the previous agency we worked with. They fixed things right away and followed our brief fully. The quality of their work is high. How did BelVG perform from a project management standpoint? Everything was broken down into small tasks. We communicated with them daily via email, Slack, and Trello. They stuck to the original price even though they dedicated more hours to working on the project. What did you find most impressive about them? Their response time to any issues or errors was very fast. They don’t typically work weekends, but when we had issues with the website on the weekend or in the evening, they were able to help. We just texted them via WhatsApp or Skype and there was always somebody to help. They also have good knowledge of Magento 1 and Magento 2. Are there any areas they could improve? They didn’t fully understand the scope of the project when they decided to take it on. Going forward, maybe they could be more thorough to make the work estimates more accurate for their developers. Do you have any advice for potential customers? It’s important to ask questions before they start working on the estimates. Be as open as you can. Give them as many details as you can including any problems you might’ve run into with a previous agency.  --- #### Platform Dev for Personal Training Group **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Aug. 2018 - Ongoing **Project Summary**: BelVG provided platform and layout development. Their team built an app to better present a nutritional plan and other concepts.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, LAUFTRAINING.com GmbH - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 13, 2020 **Feedback Summary**: BelVG has had a big impact on the project. The system offered many new features. The project management and knowledge were very effective and reliable. The service was exemplary.  ""We always have a reliable contact and feel very well cared for." " **BACKGROUND** Please describe your company and your position there. My name is Ronny martick and I am the founder and managing director of LAUFTRAINING.com. We offer our customers personal planned training and training support. Customers range from beginners to professionals (German marathon champions). **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG? For the whole project. What were your goals for this project? We needed a solution for how we can provide our customers a training platform that reflects our training concept and ideas. W also needed an area for the coaches so that they can create plans for the customers and stay in contact with them. The system should be prepared so that it can continue to grow. We are planning an app and a nutritional plan. **SOLUTION** How did you select this vendor? BELVG was recommended to us and after the first conversations we decided to start our project with BELVG. Describe the project and the services they provided in detail. We created a layout with our designer. This was developed by BELVG. BELVG had to create a basic concept and implement it in a meaningful and future-proof way. What was the team composition? Our contact person was Valerie over the entire time. She has deep knowledge of the project and is a reliable contact. There were times, when several developers were integrated into the project. Currently there is one developer **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Since BELVG implemented the entire project, the influence was of course very big. The newly developed system was less prone to errors, offered a lot more features and enabled us coaches to work quickly and reliably. How was project management arranged and how effective was it? Our project manager Valerie was always our contact person.She has acquired in-depth knowledge and was a very important contact for our development. We look forward to continuing to work with her. What did you find most impressive about this company? The work is reliable and professional. We always have a reliable contact and feel very well cared for Are there any areas for improvement? No, everything is/was fine --- #### Magento Dev for Silent Disco Company **The Project** - Services: E-Commerce Development - Project size: $50,000 to $199,999 - Project length: Apr. 2019 - Ongoing **Project Summary**: BelVG handled the full redevelopment and migration to the Magento 2 platform for a silent disco e-commerce company. Working with a designer, their team also completed a wide range of site improvements. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Consultant, SIlent Disco King - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 17, 2020 **Feedback Summary**: The platform is user-friendly and integrates internal and external systems for smooth business automation. Using agile methodology, BelVG excels in transparency, communication, and a well-managed project management style. A thorough and comprehensive quality of work is a hallmark of their team. "“They got things right the first time around, which is rare.” " **BACKGROUND** Please describe your company and your position there. The company sells Silent Disco equipment internationally for a wide range of uses, conferences, sports and fitness, walking tours, education, festivals, home use, care homes and of course, silent discos. My position is as a consultant. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG? The company had an existing Magneto 1 store but wanted to make a wide range of improvements to the site rather than simply migrate to Magento 2. The project was a full redevelopment on the Magento 2 platform. What were your goals for this project? The focus was on improving the user experience and trying to sell a complicated range of products in the most user friendly way. We were also focusing on integrating with internal and external systems to automate as much of the business process as possible. **SOLUTION** How did you select this vendor? I put an initial RFP out to three offshore companies and BelVG gave us the best balance of quality and price. They also provided the most comprehensive response which was reassuring. Describe the project and the services they provided in detail. The project was developed with an Agile methodology and BelVG were working with our designer in order to implement the designs. What was the team composition? The team consisted of a Project Manager, Lead Developer, Front End Developer and typically two further Developers although this was scaled up and down accordingly. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? It's early days as we have only just gone live. How was project management arranged and how effective was it? The project was managed well, communication was good and there was a high degree of visibility over the time spent. What did you find most impressive about this company? They got things right the first time around, which is rare. At least in my experience of outsourcing. Are there any areas for improvement? Nothing springs to mind. --- #### Web Development for Infant Products Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Oct. 2015 - Ongoing **Project Summary**: BelVG performs ongoing development on an e-commerce site. This has involved rebuilding the shop within the newest version of PrestaShop and adding Canadian dollars to the platform.   **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Infant Products Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 15, 2019 **Feedback Summary**: BelVG delivers good value at a reasonable price. The team excels at answering questions and offering advice based on stakeholders' needs. They're highly accessible via Skype and E-mail, and they'll adjust their schedule to fix urgent issues.  ""They deliver good quality work, and their PrestaShop expertise is impressive." " **BACKGROUND** Introduce your business and what you do there. I’m the owner of an infant products company. We design and produce baby carriers, baby wraps, and baby slings. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with BelVG? We hired BelVG for web-based development. The vendor rates in Amsterdam were pretty high, and the quality wasn’t always at a high level. We tried three companies (even in the Netherlands for some years). At some point, we had a challenge we were facing in the PrestaShop platform we were using, and they couldn’t solve it for weeks. So, we looked for another vendor. **SOLUTION** What was the scope of their involvement? They are helping us develop our web shop on an ongoing basis. There’s always optimizations and improvements that we foresee and changes that we want to make. For a year, they worked on a full-time basis with one developer and a project manager. At some point, we had some struggles and stopped the relationship. After a while, I opened the relationship again.  Starting in June 2018, they redeveloped our current web shop within the newer version of PrestaShop that has all the different code components. It took 3-4 months to get it done.  Since then, we’ve had ongoing improvements and developments. For example, today we were discussing some finalizations of some tasks. We were adding Canadian dollars to our shop. They will deploy the feature to our live environment, and I will monitor it closely. What is the team composition? There’s a full-time developer and a project manager. There’s some interaction with a supervisor when things are a bit complex from a code perspective.  There is also a more senior person who’s not a developer on a full-time basis, but he supervises some projects, assists, and gives advice. Sometimes the developer has discussions with the senior person to see how we can best implement tasks. How did you come to work with BelVG? They had an online blog post on a topic that had to do with PrestaShop, and I picked them from there. I was able to write a question to them on their website, and they were very open to it.  Two hours later, they told us what the problem was and how they’d fix it — that amazed me. We quickly decided to migrate from the relationship with the Amsterdam company to BelVG How much have you invested with them? We’ve invested $150,000. What is the status of this engagement? We started working together in October 2015, and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? So far, it’s working fine, and the costs are quite manageable. It’s one-fifth of what we paid in Amsterdam. The quality of their in-house developers is equal to or better than those in Amsterdam.  So, we’ve had 5,000 more hours to get things done with people that are as good or even better. The partnership has had quite an impact. BelVG is a PrestaShop partner. We work with PrestaShop which isn’t a super well-known platform as opposed to platforms like Magento. When we discussed rebuilding the web shop, I wasn’t sure whether to use PrestaShop again or Magento since BelVG is also a Magento partner.  However, they told me it didn’t make sense to use Magento and that PrestaShop is easier and cheaper. So, it’d take fewer development hours to get things done. We only have 50 SKUs and the PrestaShop format is good for that.  How did BelVG perform from a project management standpoint? Project management is good. We have weekly or biweekly meetings depending on the tasks they’re working on. I write to BelVG about the outcomes of what we do internally. For project management systems, we’ve worked with Redmine and Jira. Now, they have another system, YouTrack, that they implemented last week. It’s an online system where all their tasks are visible, and I can comment on these tasks.  There’s a customer support supervisor that I chat with on a daily basis via Skype to ask them questions or send in comments. That works smoothly and efficiently.  Also, they’re responsive. If I say that something is urgent, they’ll be available at night and on the weekend.  What did you find most impressive about them? They deliver good quality work, and their PrestaShop expertise is impressive. I don’t think it’d be easy to find a PrestaShop development partner that knows it better than they do.  Are there any areas they could improve? I’m Dutch, so trying to make myself clear in English isn’t always the easiest thing when it comes to details. (They try to understand what I’m saying and get back to me in English). Sometimes it takes some extra time and communication to get things exactly clear. I don’t think they like to ask questions. But, it’d be helpful if they could ensure that they understand me fully.  I speak with them via email or Skype. I used to ask if we could have a call, and they always refused because they don’t like talking over the phone. Do you have any advice for potential customers? It’s important to absolutely make sure that they have a correct understanding of your needs before they start on your work. I’d try to always check on that. You should have them explain what they think you want so you can make sure they absolutely understand.  Also, send a lot of screenshots to avoid any doubts. You can display the changes you’re envisioning in a visual way without doing an entire Photoshop exercise. --- #### Web Development for E-Commerce Agency **The Project** - Services: E-Commerce Development - Project size: $50,000 to $199,999 - Project length: Jan. 2018 - Ongoing **Project Summary**: BelVG has assisted with the back- and frontend development of six complex e-commerce projects. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Ecomatic - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 2, 2019 **Feedback Summary**: The largest collaborative project, a payment gateway, rarely displays bugs and dramatically improved conversions. Collaborating with BelVG is like working with the in-house team. They issue frequent updates, share helpful industry advice, and pivot rapidly to address new requirements.    ""I'm impressed by the amount of knowledge their developers have." " **BACKGROUND** Please describe your company and your position there. I'm the CEO of an e-commerce agency that helps clients build advanced online stores. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG? We hired BelVG for both large and small projects, as well as sporadic maintenance. They have always delivered. What were your goals for this project? Our most complex project was the development and maintenance of payment gateways used by hundreds of merchants. We needed to remain adaptive and persistent in maintaining the solutions and ensuring their compatibility.  **SOLUTION** How did you select this vendor? I sent sample tasks to 30 agencies but stuck with BelVG because of the quality of their code, communication, and customer care. Describe the project in detail. We have developed six major e-commerce projects together, all fairly complicated. As far as we know, this project was the most complicated one BelVG has ever had. What was the team composition? BelVG provides direct access to developers and assistance from project managers. We currently work with their frontend, backend, and project management teams. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The payment service provider they built has reduced the number of downtime incidents. It has also significantly increased the amount of customers onboarded. How effective was the workflow between your team and theirs? We use our project management tools, such as Jira, for issue management. They work just like our in-house developers. We have a short meeting each week to discuss obstacles and priorities. BelVG is always responsive if we need to change direction suddenly to meet new demands. What did you find most impressive about this company? I'm impressed by the amount of knowledge their developers have. They are all willing to share their knowledge and help the project go as smoothly as possible. Are there any areas for improvement? It would truly blow me away if each developer had a high level of English fluency.  --- #### E-Commerce Dev for Online Health Food Retailer **The Project** - Services: E-Commerce Development - Project size: $50,000 to $199,999 - Project length: July 2018 - Feb. 2019 **Project Summary**: BelVG built new features for a Magento 1.9 platform. They customized the checkout process, add functionalities to product pages, and improved the UX and user flows in several areas. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Technology, MuscleFood - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 26, 2019 **Feedback Summary**: The updated checkout cart and page have brought a significant boost in conversions. BelVG’s high-quality development work met all requirements and lived up to their reputation. The team managed a smooth workflow thanks to their daily communication, availability, and collaborative attitude. ""The BelVG team performed difficult work with enthusiasm and a positive attitude from start to finish." " **BACKGROUND** Please describe your company and your position there. I’m the head of technology at MuscleFood. We sell health food online. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG? We engaged BelVG to build new features for our Magento 1.9 platform. What were your goals for this project? We wanted to introduce a variety of new functionalities to our online storefront. **SOLUTION** How did you select this vendor? After considering many firms, we chose BelVG because they came highly recommended and with a stellar reputation in the Magento community. Describe the project and the services they provided in detail. BelVG built several new features for our e-commerce platform. They customized our checkout page and process, added new functionalities to our product pages, and enhanced several UX flows. What was the team composition? We worked with two dedicated developers and a few project managers. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The cart and checkout page customization have increased our conversion rate considerably. How was project management arranged and how effective was it? The project managers worked directly with us to ensure the project’s success. We scheduled daily calls and communicated with the team over Slack. What did you find most impressive about this company? The BelVG team performed difficult work with enthusiasm and a positive attitude from start to finish. Are there any areas for improvement? No, I can’t think of anything. --- #### Magento Dev for Sport Shooting Accessories Shop **The Project** - Services: E-Commerce Development - Project size: $10,000 to $49,999 - Project length: June - Dec. 2010 **Project Summary**: BelVG designed and developed a Magento e-commerce platform to replace an outdated HTML site. The team conducted an end-to-end redesign four years ago and has been adding new features and updates ever since. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of IT, Tecmagex - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 20, 2018 **Feedback Summary**: Since BelVG’s revamped website launched, staff size and annual turnover have doubled while product offerings have tripled. The platform seamlessly scales with business growth, and site visits have steadily increased. The team offers streamlined communication through a clear point of contact. "“We have the best website in France in our market sector. The final version of the design is perfect.” " **BACKGROUND** Introduce your business and what you do there. We are an e-commerce company that specializes in hunting, sporting, and shooting accessories along with some firearms. We sell retail and wholesale mainly in France, as well as other countries in Europe. We were established in 1992 and launched our first website in 1997, so we've been in business for quite some time. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with BelVG? We had an existing basic HTML website that hadn’t been updated in quite a long time. As we became aware of newly available technology, we narrowed our choice down to Magento. We needed to work with a team who could develop websites on that platform. After contacting several companies in April 2010, we found BelVG. In 2015, we assessed other sites including ones outside our market sector and realized we needed a modernized redesign. **SOLUTION** What was the scope of their involvement? We gave BelVG a briefing of our specifications and a rough outline of the design. Having been in the e-commerce business for over ten years, we had a precise vision for our desired look and feel. We communicated back and forth as they developed test websites. Together, we fine-tuned it to produce exactly what we wanted. BelVG completed the entire site build from that point on. They worked seamlessly with our in-house I.T. department, who provided the product lists and other necessary details. We initially just requested the basic setup for a Magento e-commerce platform. A few specific requirements hadn’t been on our original website. BelVG added a dealer locator to our dedicated wholesale site, which had been impossible to include before. They significantly improved the integration with our mailing list. We upgraded to the new version of Magento about four years ago and took the opportunity to redevelop and modernize the entire frontend UI. We needed a different look and feel than the original HTML site so our customers wouldn’t be confused. Since then, they've added several new features and completed all our requested changes. What is the team composition?  We only have one point of contact, which I think is an excellent idea. Our project manager takes care of everything. She relays the essential details of our requests to the actual designers and developers. We never have to go back and forth between different people, which works very well.  How did you come to work with BelVG? I searched for a vendor on Guru.com, a website for outsourcing. We're based in France but didn't want to use a French company because they're too expensive. I've worked internationally and set up similar outsourcing projects in the past, so I wasn't worried about using an offshore team. There are perfectly reliable vendors available. After posting our project to that site, BelVG was the second or third team to respond. Price was one of the main deciding factors, but they also seemed positive and enthusiastic about working together.  How much have you invested with them? We've spent about $30,000 at this point. The initial website setup cost $8,000, and the redesign was about the same amount. Our monthly fee is between $200-$300.  What is the status of this engagement? Our site took about six months to complete. We started in June 2010 and finished just before Christmas in that December.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We have the best website in France in our market sector. The final version of the design is perfect. Since launching the new platform, our site visits have noticeably increased, and we've seen steady growth for our business. The site scales up as our company expands and has enabled us to extend our product range. We started with about 5,000 stock-keeping units (SKUs). Now, we have about 16,000 purchasable items available in our e-commerce store.  While we’re still a small company, we've doubled in size. We employed eight people back in 2010 and currently have a staff of 15. We've doubled our annual turnover over that period, as well. Our website is our primary source of exposure for selling products. I'm pleased about the results we've seen. Over time, we've developed a very close working relationship with BelVG. More than eight years is quite a long time to work with an outsourcing company, but they're essentially part of our team at this point. How did BelVG perform from a project management standpoint? They did a great job. Our main point of contact offers excellent response times, and we use e-mail to communicate exclusively. They also have a collaboration tool that shows the state of a project or specific task. I've looked at it briefly but never feel the need to check it. I trust that BelVG will get the project done.  We've had difficulties like any other e-commerce company, but they quickly fix anything that goes wrong. They even provide support on nights and weekends, which is reassuring since problems usually occur at the most inconvenient times. I never have to worry about downtime, which is the worst possible problem for an e-commerce website.  What did you find most impressive about them? Everything is essentially perfect. The communication is excellent. They not only respond promptly but also make sure they’re giving me the correct answer. That's one of the most important considerations for me. As someone who works in wholesaling and retail sales, I know how important it is to offer accurate and efficient customer support. BelVG follows through on their promises. If a delay occurs, they give a specific timeframe for when it will be done and respect that deadline. That's the most important thing for me.  Are there any areas they could improve? When we first started working together, there were a few oversights, but I’ve seen a marked improvement since then. I can't think of any areas that need work right now. Do you have any advice for potential customers? Apart from choosing them to work with, not at all. BelVG is very good at what they do.  --- #### E-Commerce Dev and Bug Fixes for Building Company **The Project** - Services: E-Commerce Development - Project size: $10,000 to $49,999 - Project length: Jan. 2017 - Ongoing **Project Summary**: BelVG provides e-commerce development work. In the course of this engagement they’ve both developed core offerings and removed bugs in existing software. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing partner, Deine Tuer - Industry: Real estate - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 19, 2018 **Feedback Summary**: BelVG has become a valuable partner thanks to their high-quality work and ability to efficiently understand project requirements. There foundation of honesty and transparency, in addition to their consistent communication make them an ideal partner. ""We’ve never seen anyone understand our requests with such minimal communication..."  " **BACKGROUND** Please describe your company and your position there. I’m one of the Managing Directors of Deine Tuer, a door and flooring company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG? We needed help with backend development, as well as bug-fixes on our Magento site. What were your goals for this project? We wanted to deal with our complex product options and work on client feature requests. **SOLUTION** How did you select this vendor? They were recommended to us. Can you go into detail about the services they provided and the scope of the project? BelVG developed some of our core features and worked on our most time-consuming debugging. What was the team composition? We’ve worked with four different developers so far, all with their own specialties. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? They worked with incredible speed and provided outstanding quality. How was project management arranged and how effective was it? The project manager was always available and communication was very honest and transparent. What did you find most impressive about this company? We’ve worked with six different agencies so far and BelVG is one of two that’s been able to understand our complex setup and requests. We’ve never seen anyone understand our requests with such minimal communication – not even with developers that are right around the corner from us. Are there any areas where they can improve? They were almost perfect. --- #### E-Commerce Dev for Sports Apparel Manufacturer **The Project** - Services: E-Commerce Development - Project size: Less than $10,000 - Project length: Jan. - Mar. 2018 **Project Summary**: BelVG was hired to develop an e-commerce site using Magento 2 based on a detailed, custom set of designs and specifications that were provided. **Review Rating**: 0.5 - Quality: 0.5 - Schedule: 0.5 - Cost: 0.5 - Willing to Refer: 0.5 **The Reviewer** E-Commerce Manager, BLK Sport - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 17, 2018 **Feedback Summary**: The engagement ended prior to completing the project due to ongoing issues with communication and quality. The project manager was largely inaccessible, which led to significant delays and misinterpretations. "“They need to prioritize communication and improve their approach to development.” " **BACKGROUND** Please describe your company and your position there. I’m the e-commerce manager at BLK Sport, a teamwear and sports apparel manufacturer. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG? My company hired BelVG to develop our e-commerce website using Magento 2. What were your goals for this project? We wanted our site built out according to custom design and specifications that we provided. **SOLUTION** How did you select this vendor? We had worked with BelVG in the past. Can you go into detail about the services they provided and the scope of the project? We provided a detailed scope of work with references to all functionality and module extensions that the project required. We also set up a project system and Gannt chart along with detailed XD design files that outlined all pages, click states and mobile design proposals. The BelVG team was to provide Magento 2 development and general project management, but unfortunately, both ended up being sub-par services. What was the team composition? We were only given access to the project manager, with whom we were unable to communicate for most of the project. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Due to BELVG's inability to complete the project and follow the in-depth scope document that we provided, we were left with a large delay and an unusable website. How was project management arranged and how effective was it? We were unable to access our project manager for the majority of the engagement. What did you find most impressive about this company? We had a multitude of issues, so nothing stands out. It often took days to get a response from them, and their code/development work failed to meet our quality standards. Are there any areas where they can improve? They need to prioritize communication and improve their approach to development. They also have trouble adhering to timelines and price quotes. **Company Response** This comment was provided by Luba Andreeva, Marketer at BelVG, on July 23rd, 2018. Dear Joshua Smith, Thank you for your feedback! Certainly, we cannot leave it without a response. We are sorry for the circumstances that prevented the successful implementation of your project. Despite the high workload, our specialists did all they could to manage the project, including the assistance to your new contractors. We hope that you will successfully complete the project that required so much time and effort. Best regards, BelVG --- #### Magento Dev for Multi-Channel Retailer **The Project** - Services: E-Commerce Development - Project size: $200,000 to $999,999 - Project length: Feb. 2016 - Ongoing **Project Summary**: BelVG supported the build stage of a Magento e-commerce platform with accompanying apps for iOS and Android. They connected a retailer’s brick-and-mortar and digital sales channels to streamline business. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Shiekh Shoes LLC - Industry: Retail - Client size: 5,001-10,000 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 27, 2018 **Feedback Summary**: BelVG produced strong coding to fortify a retailer’s omnichannel sales method. A cutting-edge variety of communication technology includes HipChat, Skype, and screen sharing. The team sourced strong development talent. Their efforts make business more flexible and promote sustainable growth. "“BelVG has substantially improved our platform and omnichannel, which now has increased functional capacity.” " **BACKGROUND** Introduce your business and what you do there. I am the CTO of Shiekh Shoes, a multi-channel retailer. We have about 90 brick-and-mortar along with multiple online properties, websites, and mobile apps. My role is to push through more of an omnichannel and increase online sales volume. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with BelVG? Two years ago, there was very little in terms of online presence. The plan was to start a new website as well as acquire some online-only retailers. There was really no in-house tech team to speak of and our platforms were quite outdated. We researched the current state of technology within our company and solidified our main goals. Magento seemed to be the best e-commerce platform for our backend and retail technology needs, so we needed to hire a specialized contractor for that solution. **SOLUTION** What was the scope of their involvement? The responsibilities we outsource to BelVG usually involve e-commerce platforms, like our current Magento project. On an ongoing basis, they re-platform old sites, build new ones, and add new functionality to the system for the omnichannel. Our onsite developers are mostly higher-level architects. BelVG provides hands-on coding to support their work. BelVG came on board to re-develop our existing site and build out new ones. We usually supply the team with wireframes and documentation ahead of time. They support our Magento platform’s frontend and backend development. In addition, they built compatible mobile apps for iOS and Android that lets users access our digital sales platform through their smartphones. What is the team composition? We work with seven developers and one project manager from their side. We’re able to talk directly with the developers. BelVG supplements their own resources by hiring subcontractors to work for us full-time on a long-term basis. How did you come to work with BelVG? I found them several years ago when I needed Magento developers. I’ve worked with them previously at multiple companies, so we selected them as our partner for this project. How much have you invested in them? We have spent over $500,000 so far. What is the status of this engagement? We began working with them in February 2016 and have an ongoing relationship.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’re very happy with all the sites they’ve delivered. Switching to Magento gives us much more flexibility as a company. Their development team includes highly skilled experts who are proficient at using that platform. Ultimately, their efforts helped connect our brick-and-mortar stores to our digital shops. BelVG has substantially improved our platform and omnichannel, which now has increased functional capabilities. How did BelVG perform from a project management standpoint? Some tasks are assigned directly to BelVG’s project manager, but we manage most internally. They completed each task we assigned using the allotted resources and within the appropriate timeframe. We mostly communicate through HipChat, Skype calls, screen sharing, and email. If we need to reach someone during off hours, we also have their cell phone numbers and can call them. What did you find most impressive about them? BelVG is very skilled at working with Magento. They consistently hire talented developers. They’re a great team for anyone who wants to build new sites, re-platform existing ones, or needs ongoing support. Are there any areas they could improve? The time difference poses a consistent issue. Most of their staff are very flexible, but some of them could improve in that regard. We rarely have any issues reaching someone in case of an emergency. Ongoing communication mostly happens very early our time since we’re on the West Coast. We’ve had to modify our schedule a bit so that we can catch them while they’re still at work. This problem is to be expected with offshoring. --- #### Magento Dev for Firearms Retailer **The Project** - Services: E-Commerce Development - Project size: $10,000 to $49,999 - Project length: Dec. 2016 - Ongoing **Project Summary**: BelVG overhauled a Magento site for a firearms retailer. They developed update protocols for inventory, built customized extensions, and reprogrammed entire sections of the site from scratch. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Georgia Gun Store - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 9, 2018 **Feedback Summary**: Feedback is positive and there are marked improvements in the site. Sales and revenue are on the rise as functionality expands. BelVG responds well to detailed requests and has a reliable team of problem solvers. "“BelVG is the most reliable developer I’ve worked with.” " **BACKGROUND** Introduce your business and what you do there. I own Georgia Gun Store. We sell firearms and accessories through a retail store and online. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with BelVG? Another developer started work on a Magento site for us. Though it was running, it didn’t function properly or have all the features I wanted. The site was full of errors, so I decided to look for a new developer to help. **SOLUTION** What was the scope of their involvement? They combed through the programming to find problems and glitches. They often had to scrap existing portions and start from scratch. Our biggest challenge was synchronizing our inventory with a major distributor that uses an FTP site. Their inventory file updates every half hour with new quantities and pricing. To keep our own site up-to-date, we had to incorporate those updates into our own inventory list. That meant reprogramming that entire section. They developed protocols that let us update in-store quantities every half hour, update pricing once a day, and import new product descriptions and pictures once a week. They also set up inventory alerts for customers and added a dealer locator to our website. There are specific rules for shipping firearms that vary depending on the category of each item. Firearms must be shipped to a dealer and can’t be sent directly to a customer. BelVG added a CSV file that allows customers to search for the nearest dealer in their area. Other functionality that they added included customized invoices and a layaway extension. They also created a price request feature from scratch. Many distributors and manufacturers have minimum advertised pricing that prevents customers from adding certain items to their cart. BelVG created a custom module that allows customers to click a button on the website and request price quotes and purchase links by email. What is the team composition? We work with a team of three. Dmitry (Head of Business Development, BelVG) acts as our project manager. We also work with another Dmitry (Web Developer, BelVG) and Tatiana (Project Manager, BelVG). How did you come to work with BelVG? I found them on Upwork. I reached out to other developers, but I either never got a response or we had a language barrier. BelVG had good reviews and customer comments, so I asked them to work for me. How much have you invested with them? We’ve spent around $40,000. What is the status of this engagement? We started working together around December 2016 and our collaboration is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The whole process has been very positive and I’ve definitely noticed improvements. They cloned the website and added dropship options. That site can ship direct from a warehouse and is tied into Amazon. We usually do about $1 million in online sales each year; this year we may do more. Customer feedback is positive and our sales have increased as we expand our functionality. How did BelVG perform from a project management standpoint? They do well. Early on, we had five or six phone calls, but we mostly converse through Skype. They’re responsive and they monitor the Skype connection constantly, even on weekends. They also use Redmine as a project management tool. I can set parameters and information that they use to prioritize different tasks. They’re very easy to work with. What did you find most impressive about them? I’m impressed by their responsiveness. I’ve worked on various platforms with four different web developers over the past eight years. BelVG is the most reliable developer I’ve worked with. Are there any areas they could improve? No, they did a good job. Do you have any advice for potential customers? Give them as much direction as you can on complicated tasks. They will provide what you want, but be clear if you have something specific in mind. --- #### Magento Upgrade & Migration for Houseware Supplier **The Project** - Services: E-Commerce Development - Project size: $10,000 to $49,999 - Project length: Apr. 2017 - Apr. 2018 **Project Summary**: BelVG upgraded a German-language site to Magento 2, migrating data and recreating the original UI and SSL encryption. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of IT, Lothar John - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 4, 2018 **Feedback Summary**: The launched site was satisfactory, thanks to BelVG’s technical expertise and swift turnaround time. Their communication and availability were also impressive. "“Their quick reaction time and implementation impressed me a lot.”" **BACKGROUND** Please describe your company and your position there. Lothar John distributes European tableware from major manufacturers, including porcelain, glass, and cutlery. We also sell trending lifestyle and home decor through a shop in downtown Hannover and our website. I am responsible for everything related to the company website and IT. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG? We hired them to update our site from Magento 1.9 to Magento 2. We also needed project support after the update. What were your goals for this project? Our goal was to have a perfectly functional e-commerce site that kept as much of the old customer interface (CI) as possible. **SOLUTION** How did you select this vendor? Dmitry (Project Manager, BelVG), who speaks German, called me and sent information about BelVG via email. Their references and professionalism convinced me to hire them. Can you go into detail about the services they provided and the scope of the project? They helped us upgrade to an advanced shop system with complete SSL encryption. The work was done on a development environment using a separate server. Our biggest challenge was migrating all of our data from the old system. What was the team composition? They assigned a German-speaking employee and a developer to our project. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? They achieved our goal to our utmost satisfaction. However, we had to move the launch of the updated site from October 2017 to January 2018 due to Christmas sales. How was project management arranged and how effective was it? We communicated via Skype, while tasks were assigned through tickets on Redmine. Our working hours were tracked on Upwork. Dmitry was always available, even outside of normal working hours. What did you find most impressive about this company? Their quick reaction time and implementation impressed me a lot. Are there any areas where they can improve? I cannot think of anything. --- #### Magento & PrestaShop Development & Maintenance **The Project** - Services: E-Commerce Development - Project size: $50,000 to $199,999 - Project length: Jan. 2017 - Ongoing **Project Summary**: BelVG optimized and resolved functionality problems with a B2B and B2C PrestaShop site. Developers built a Magento e-commerce platform, migrated existing content, and ensured adherence to UX design standards. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Z Natural Foods - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 28, 2018 **Feedback Summary**: After mitigating damage caused by a previous vendor, the team comprehensively optimized the entire platform. BelVG’s new site build, redesign, and add-ons increased sales revenue and reduced customer service grievances. Project managers provided consistent support, even after designated working hours. "“BelVG was a perfect match for our company. They had a proven track record and a skilled, experienced team.” " **BACKGROUND** Please describe your company and your position there. ZNaturalFoods.com is an online supplier of exotic, hard-to-find superfoods from all over the world. We sell products to retail customers and offer bulk ingredients to other companies. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG? Our prior developer had created several glitches while trying to resolve unrelated problems. This dynamic wasted a tremendous amount of time and money. Our customers were often frustrated by the site’s dysfunctionality. There were substantial problems on both the frontend and backend. We needed to fix these problems and optimize the entire page. What were your goals for this project? We engaged BelVG to optimize our PrestaShop site and build a new Magento platform. Specifically, we requested that the new e-commerce site include a comparable UX and all the same content. **SOLUTION** How did you select this vendor? We searched for providers certified in both PrestaShop and Magento. We wanted a vendor with sufficient resources to allocate multiple developers. Having an expanded team was integral to promptly completing our project. BelVG was a perfect match for our company. They had a proven track record and a skilled, experienced team. Can you go into detail about the services they provided and the scope of the project? BelVG revamped our PrestaShop site, built a Magento platform, and migrated all the existing product and customer data. They designed the new frontend to adhere to UX guidelines and programmed custom extensions for our store. Programmers integrated all our required functions into a customized backend admin area. For our mobile site, they redesigned the layout to streamline navigation. What was the team composition? We worked with two project managers from BelVG. As our main points of contact, they coordinated the project with the entire development team. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? When BelVG took over development, they immediately began fixing bugs left by the previous vendor. They resolved faulty modules and improved the entire platform’s loading speed. Enhancing the site’s quality and stability increased our sales and reduced the customer service load. How was project management arranged and how effective was it? We communicate over Slack and use Trello for certain complicated tasks. Our two project managers have always been available when we need them. When our site had problems that required an immediate fix, we could reach them day or night. They even worked on acute issues after office hours. What did you find most impressive about this company? Communication is a critical aspect for engagements between disparately located teams. BelVG does an excellent job of informing us about their progress. I appreciated that they send multiple daily updates via Slack. Are there any areas where they can improve? Nothing stands out as needing improvement. If they keep producing the same quality of work, they’ll continue experiencing great success and garner more satisfied clients. --- #### Magento Dev for Automotive Trade Supplier **The Project** - Services: E-Commerce Development - Project size: $50,000 to $199,999 - Project length: Jan. 2013 - Ongoing **Project Summary**: BelVG worked on a variety of projects, including a transition to Magento2 and building customized site functionalities. They also connected an app to a website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, KAP Diagnostics - Industry: Automotive - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 23, 2018 **Feedback Summary**: BelVG has accomplished every task assigned them, never sacrificing speed for quality. They maintain weekly communication, giving feedback and updates. Their excellent work has resulted in expanded responsibilities over nearly all digital projects. "“I’ve never had an issue with the quality of their work; they always deliver.” " **BACKGROUND** Introduce your business and what you do there. I’m the owner of KAP Diagnostics, a trade supplier of vehicle diagnostic software. We provide both the product and support. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with BelVG? When we switched to a Magento site, I needed a new developer to implement some bespoke functionality on the new platform. **SOLUTION** What was the scope of their involvement? When I first hired BelVG, they worked on small projects. Now, they lead almost all of my online projects. Currently, they’re working on our website. We had an existing site that was just a simple shopping cart with no special functionality. BelVG developed a sleek site with functionalities that matched the type of business we run. Now, the shopping experience is connected with a support plan, and BelVG manages all of that. We didn’t provide much structure in the beginning; we just told them what we wanted in general, and they went from there. The work has grown organically, including an app that’s connected to our site. I eventually decided to bring in someone to create the specs for the next level of our site, and BelVG works off those plans. We’re taking everything from our old site and moving it onto the new Magento2 platform. We’re about halfway through with this process. What is the team composition? We mainly communicate with our lead developer, although there’s a whole team assigned to our company. How did you come to work with BelVG? I found them online and started them on small projects. I’d had a few bad experiences with previous agencies, so I wanted to make sure they were good. I considered a few different firms, but BelVG seemed to be a good fit. Now, the relationship is great. How much have you invested with them? We’ve spent about $80,000. What is the status of this engagement? We’ve been working together since March 2013. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We have a niche customer base, and they’re all happy. We're able to provide a product and support it, which our customers appreciate. We don't get any complaints from them. We have a global customer base, and our numbers are growing. How did BelVG perform from a project management standpoint? BelVG provides weekly email updates to give feedback and go over the week’s work. I have access to the site, and our project is on track. We communicate mainly via email but also use phone and Skype. They’re very responsive. What did you find most impressive about them? I’ve never had an issue with the quality of their work; they always deliver. They’re reasonably-priced, too. I rarely make recommendations, but they’re a great firm to work with. Are there any areas they could improve? No, I'm super happy. Do you have any advice for future clients of theirs? If you’re working with Magento, BelVG is the best. Build something with them, and you’ll find it to be a rewarding relationship. --- #### Custom E-Commerce Theme for Appliance Store **The Project** - Services: Web Development - Project size: Confidential - Project length: Aug. - Oct. 2017 **Project Summary**: Based on an existing Magento template, BelVG recreated a complex e-commerce theme using PrestaShop and deployed it on a staging server. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Board Member, Appliance Store - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 19, 2018 **Feedback Summary**: BelVG’s mastery of two e-commerce platforms was a big advantage, allowing them to deliver top-notch results. They were meticulous and responsive. "“No task or challenge was too difficult for their team.”" **BACKGROUND** Please describe your company and your position there. Our company sells home appliances. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG? We needed the assistance of a professional web development agency that had a deep understanding of PrestaShop. What were your goals for this project? Our goal was to create a PrestaShop theme that works and behaves like the initial Magento theme that we got as a template. **SOLUTION** How did you select this vendor? Since BelVG was knowledgeable about both systems, we decided to work with them. It turned out to be the right choice. Can you go into detail about the services they provided and the scope of the project? Initially, we showed them our original Magento theme, as we needed the same look and functionality implemented on PrestaShop. Furthermore, we had to follow strict corporate identity (CI) guidelines. They then built a complex PrestaShop theme from scratch. As we discussed, we got the new template and shop functionality built on a staging server. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? They completed the project to our satisfaction. How was project management arranged and how effective was it? It was very effective. We communicated with Dmitry (Head of Business Development, BelVG), who was always available. As team leader, he distributed the work based on the skills needed. It was nice to talk to just one person. Since Dmitry took care of everything, he made the process easy for us. What did you find most impressive about this company? Dmitry had good communication skills and was always responsive. No task or challenge was too difficult for their team. We would be happy to work with them again in the future. Are there any areas where they can improve? I can't think of anything. --- #### Ongoing E-Commerce Site Development Tasks **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Mar. 2017 - Ongoing **Project Summary**: BeIVG assists with several development tasks on an ongoing basis. They’ve helped make the webshops more user-friendly and have handled various Magento upgrades. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** E-Commerce Manager, ShopWithSocks.com - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 14, 2018 **Feedback Summary**: Through their efficient approach and impressive development speed, the webshops are now easier to use and conversions have increased from 2.5% to 5%. BeIVG is not only an affordable partner but is also willing to take on the most challenging tasks. ""[A]d hoc tasks are performed quickly and smoothly." " **BACKGROUND** Please describe your company and your position there. We run several webshops where we sell socks, stockings, and underwear of both our house brand and of other well-established brands. We have 15 employees and have been operating since 2012. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG? We wanted to make our webshops more user-friendly to increase conversions and needed to improve our existing Magento installations. Additionally, we had some small development tasks to resolve. **SOLUTION** How did you select this vendor? Our requirements were so specific that there weren’t many Danish development houses that could accommodate them, and the few that could gave us unrealistic prices. Therefore, we looked abroad and came into contact with BelVG, who could do the job at an attractive price. Can you go into detail about the services they provided and the scope of the project? BelVG developed several features which make it easy for customers to find their size and add items to the shopping cart directly from the category pages with a single click. Additionally, they set up different autoresponders and handle a lot of other minor tasks on an ongoing basis. Everything has been done professionally, beginning with a thorough review of the project, its budget, and schedule before we start. Today, ad hoc tasks are performed quickly and smoothly. What was the team composition? I don’t know how many people have been involved in the project since we’re only in touch with a skilled project manager. All tasks are resolved quickly, so at least there’s enough staff assigned to our work to make us happy. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? They successfully made the website more user-friendly. The changes we’ve made with BelVG have increased our conversions from about 2.5% to just over 5%. Furthermore, they've also helped us launch a very niche-driven webshop that has consistently converted over 10% since day one. How was project management arranged and how effective was it? We’re in close contact with our project manager every day while we have a project in progress. Communication is fast and efficient. What did you find most impressive about this company? It’s clearly their speed and ability to solve even the most demanding tasks which have impressed me the most. Are there any areas where they can improve? I haven’t found anything they need to improve yet. --- #### Ecommerce Dev & Maintenance for Beverage Company **The Project** - Services: E-Commerce Development - Project size: $10,000 to $49,999 - Project length: Dec. 2014 - Ongoing **Project Summary**: BelVG maintains, develops, and provides technical support for a Magento e-commerce platform, which they developed from mid-way through the project. They add new features, fix bugs, and suggest updates. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 3.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Online Marketing Manager, Beverage Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 29, 2017 **Feedback Summary**: During the web development, they fixed coding issues and ensured the platform was correctly built. Their work is of high quality, avoiding serious development mistakes, and quickly addressing issues that need to be fixed. Overall, they are responsive, flexible, and communicative partners. "“It’s easy to get in touch with the project manager, and she always has time for me.” " **BACKGROUND** Introduce your business and what you do there. I am an online marketing manager of a German company that sells alcoholic and non-alcoholic drinks to clubs, bars, and other places in Munich. We also have an online shop in which we provide beverages to German-speaking people, within Germany, Austria, and Switzerland. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with BelVG? Our online shop has been up since 2008. We needed work on the development, maintenance, and essentially everything on the website. We had tried several German companies, but they didn’t meet our expectations, and we decided to look outside of Munich. **SOLUTION** What was the scope of their involvement?  BelVG came on board in the middle of the work where the previous company had left off. Initially, they had to find out what point the other company had reached and fix what needed to be fixed. Our shop was on Magento, and the first company we worked with made changes directly within the code, rather than through a plug-in. They had actually altered the original code, which meant a number of things broke every time we updated the system. Some other companies we had used previously had partially fixed things, but BelVG did the most. Currently, they maintain, develop, and support the system. If we need a new functionality, they will add it. When we know exactly what we want and have the relevant plug-in, then it's immediate. When I have general questions, they come back with suggestions. What is the team dynamic? We work with two people from their team: a project manager and one developer. They also maintain contact with the server crew on my behalf, after I provided them with access to communicate. How did you come to work with BelVG? One of our employees found them online.   How much have you invested in them? We pay them on an hourly basis and have spent around £6,000, possibly more [$7,115 USD]. What is the status of this engagement? We started working with them in December 2014 and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Most feedback we get is with regard to our service, rather than the site itself. How did BelVG perform from a project management standpoint? They use a ticketing tool, but in the last few years, we have discovered that sometimes we need a quicker way to communicate. It’s easy to get in touch with the project manager, and she always has time for me. If something is more urgent and needs to be solved immediately, I can call her and she gets back to me very quickly. I can then let her know what the issue is and she will let the developer know so it can be fixed. What did you find most impressive about them? The other service providers we had used were based in Munich and were horrible, always making big mistakes. So far, BelVG hasn’t made any similar mistakes. There have been times over the years when issues do come up. Classically, it’s always when Oleg, our developer, is on vacation. However, even when he is away, he always responds and helps. --- #### Magento Maintenance for Tea Company **The Project** - Services: E-Commerce Development - Project size: $10,000 to $49,999 - Project length: Mar. 2015 - Ongoing **Project Summary**: BelVG took over maintenance of a Magento site when a previous vendor’s service lapsed. They provided security and version upgrades and created a mobile site. They now implement changes on a project basis. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, t Leaf T LTD - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Sep 25, 2017 **Feedback Summary**: The site is performing well and there have been no major site crashes. The team’s communication, people skills, and deadline adherence make for a pleasant working relationship. Their economical project staging is a great fit for small to medium businesses.   ""They’re friendly and professional, and they've earned a lot of trust." " **BACKGROUND** Introduce your business and what you do there. t Leaf T Ltd is a high-quality loose-leaf tea and tea bag company based in New Zealand. I am the founder and managing director. I started the company 14 years ago. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with BelVG? Another group was managing our Magento site, and it wasn’t going that well. I was looking for a partner who would help us keep the shop running. I wanted a vendor with decent rates, good service, and enough developers, so that if someone left the company there wouldn’t be a dip in service. **SOLUTION** What was the scope of their involvement? Our Magento website was up and running, but we needed to upgrade it to the latest version and implement a number of changes to keep it usable for customers. BelVG’s role is to make the changes we give them, perform security upgrades, offer suggestions, and maintain the site. What is the team dynamic? We come up with what we want done on the site, and they implement it for us. We’re not technically knowledgeable, but we can present our basic plan and ask them to give feedback on its feasibility. Quite often they will come back with alternate approaches that will work better in the long-term. Once we agree, they go ahead and make the implementation. I am in touch with Valeria, the head of support. She gives all required information to the developers and acts as the portal between me and the team. I am the website person at my company, so I’m the main contact for BelVG. How did you come to work with BelVG? I went onto the Magento extensions website and did some Google research on several companies that offered this service. I touched base with a number of them and was most impressed with BelVG. They had a good value proposition, so I went with them. How much have you invested with them? The cost hasn’t been that high for us as a small company. In 2016, we spent $15,000. What is the status of this engagement? My initial payment to BelVG was in March 2015. It’s an ongoing relationship. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We have a production and a development site, and whatever changes we make appear on the development site. Sometimes there are little things that need changing, but the system seems to be working well for us. How did BelVG perform from a project management standpoint? Having Valeria as my main point of contact has worked great for me, since she’s a people person with a great personality and good communication skills. Communication has been very easy, even though we have multiple projects going on at once. Because we’re in different time zones, we use Basecamp for keeping track of projects, which has been handy. I can request the work, answer questions at night, and have the results by the morning. I’ve been quite impressed with how quickly we can implement even small changes this way. Bigger projects like developing our mobile site have required multiple weeks, but BelVG has made good time. We’re a small company, and I’m often very busy. There are months when we focus on other business and don’t have time to touch the website.  Instead of going by a monthly agreement, BelVG allows us to buy small amounts of time and more when we are able. I like this system; it works well for small to medium businesses and helps me manage the workflow. What did you find most impressive about them? They’re friendly, professional, and have earned a lot of trust. We work well together. It’s been an easy relationship, though projects have been challenging. BelVG delivers exactly what they promise, and their pricing is pretty good compared to what’s available locally. Are there any areas they could improve? No. They’re great for our organization. When I encounter a new problem, BelVG can deal with it. Even if there’s a major issue, they never leave us hanging with the website down. This only happened once and they dropped everything and got the site running right away. --- #### E-Commerce Dev for IT Solutions Company **The Project** - Services: E-Commerce Development - Project size: $10,000 to $49,999 - Project length: Oct. 2020 - June 2026 **Project Summary**: BelVG migrated an existing e-commerce website to Magento for an IT solutions company. They integrated product catalogs and customer data, redesigned the UI, and developed custom features. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Marketing, IT Solutions Company - Industry: eCommerce - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jun 1, 2026 **Feedback Summary**: BelVG delivered a more scalable and efficient e-commerce platform, enhancing the client's online presence. The team met all deadlines and was highly responsive. BelVG also provided excellent post-launch support to ensure a smooth transition and operational stability. ""Everything was good, and the deadlines were met."" **BACKGROUND** Please describe your company and position.I am the Marketing of CONECTICPLUSDescribe what your company does in a single sentence.We specialize in the sale and distribution of IT, audio/video, video surveillance, and alarm system solutions for both individuals and businesses. Our product range includes computer hardware, networking equipment, audio and video systems, security cameras, access control solutions, and intrusion alarm systems. We provide reliable, high-quality technology products designed to meet the needs of homes, offices, retail stores, and industrial environments. Whether for personal use or professional applications, we are committed to delivering innovative solutions, expert advice, and excellent customer service to help our customers improve connectivity, security, and operational efficiency. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire BelVG to accomplish?Migration of our site to Magento 2.3Graphic redesignModule development **SOLUTION** How did you find BelVG?Online SearchWhy did you select BelVG over others?High ratingsPricing fit our budgetGood value for costCompany values alignedHow many teammates from BelVG were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.Scope of Work The project involved the migration of our existing e-commerce website to the Magento platform. The scope included the planning and execution of the migration process, the redesign of the website's visual identity, and the development of custom functionalities tailored to our business requirements. Key Deliverables Complete migration of the existing website to Magento. Transfer and integration of product catalogs, customer data, and website content. Design and implementation of a new graphical user interface aligned with our brand identity. Development of custom features and functionalities to improve user experience and business processes. Optimization of website performance, responsiveness, and usability. Testing, quality assurance, and deployment of the new platform. Post-launch support to ensure a smooth transition and operational stability. Project Summary The project successfully modernized our online presence by migrating our website to Magento, providing a more scalable and efficient e-commerce platform. In addition to the migration, a new graphic design was created to enhance the customer experience, and several custom functionalities were developed to meet specific operational and commercial needs. The result was an improved, more flexible, and user-friendly website capable of supporting future business growth. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?very goodDescribe their project management. Did they deliver items on time? How did they respond to your needs?Everything was good, and the deadlines were met.What was your primary form of communication with BelVG?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?reactivityAre there any areas for improvement or something BelVG could have done differently?nop --- #### Web Redesign for Wine Producer **The Project** - Services: Application Management & Support, Architectural Design, Web Design - Project size: Confidential - Project length: Apr. 2023 - Oct. 2024 **Project Summary**: BelVG was hired to completely redesign a wine producer's web shop. The team implemented a new design, a shorter checkout process, and other key features. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 3.0 - Willing to Refer: 4.0 **The Reviewer** IT System Administrator, Food & Beverage - Industry: Food & Beverage - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Oct 16, 2025 **Feedback Summary**: BelVG delivered the new design on time and showed good progress and speed in their work. The team responded quickly to the client's needs via email and messaging apps. Providing a more transparent cost estimate could've improved the process, but BelVG still delivered quality outputs. ""They showed good speed and progress in their work."" **BACKGROUND** Please describe your company and position.I am the IT System Administrator of a food & beverage company Describe what your company does in a single sentence.Wineproducer / Bottling Plant for Wines **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire BelVG to accomplish?Redesign of WebshopTechnical review for existing webshop in advance **SOLUTION** How did you find BelVG?Online SearchWhy did you select BelVG over others?Already selected by managemantHow many teammates from BelVG were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Complete ReDesign of an existing Webshop. New Design Release Period Shortening of Checkout Process Implementation  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?New Design went online in Ocotber 2024.Describe their project management. Did they deliver items on time? How did they respond to your needs?They showed good speed and progress in their work.What was your primary form of communication with BelVG?Email or Messaging AppWhat did you find most impressive or unique about this company?Short Term Answers.Are there any areas for improvement or something BelVG could have done differently?More transparent cost estimation --- #### Web Store Upgrade & Maintenance for Organic Food Retailer **The Project** - Services: E-Commerce Development, Web Development - Project size: Less than $10,000 - Project length: Jan. - Oct. 2025 **Project Summary**: BelVG provided web store upgrade and maintenance support for an organic food retailer. They created a new subdomain and implemented a copy of the web store, including all the content and modules. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Bufo Eko d.o.o. - Industry: Food & Beverage - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Oct 14, 2025 **Feedback Summary**: BelVG helped the web store gain more end customers and significantly reduce complaints about the UI operation. The team managed the project effectively, responded promptly, and delivered outputs as scheduled. Their way of explaining technical issues and ability to propose good solutions stood out. ""They were very quick to respond, had a good way of explaining the more technical issues, and offered good solutions."" **BACKGROUND** Please describe your company and position.I am the Director of Bufo Eko d.o.o.Describe what your company does in a single sentence.Organic food sale **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire BelVG to accomplish?Webstore upgradesVarius fixesWebstore maintanance **SOLUTION** How did you find BelVG?Online SearchWhy did you select BelVG over others?Good value for costDescribe the scope of work in detail. Please include a summary of key deliverables.Creatin of a new subdomain and a copy of the webstore with all the modules and content **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our webstore has more and more customers with almost no complaints about the operation of the user interface.Describe their project management. Did they deliver items on time? How did they respond to your needs?They did great work with managment and delivered everything on time.What was your primary form of communication with BelVG?Email or Messaging AppWhat did you find most impressive or unique about this company?They were very quick to respond, had a good way of explaining the more technical issues, and offered good solutions.Are there any areas for improvement or something BelVG could have done differently?Not really, I am satisfied with the way they are working. --- #### Magento Development for Battery & Charger Company **The Project** - Services: E-Commerce Development, Web Development - Project size: $200,000 to $999,999 - Project length: Oct. 2020 - Ongoing **Project Summary**: BelVG provides ongoing Magento development support for a battery and charger firm's e-commerce website. The team works on custom Klaviyo and HubSpot integrations, Hyvä theme development, and many other tasks. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Better Batt Pty. Ltd. - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 13, 2025 **Feedback Summary**: BelVG successfully deploys bug-free features to production every month after passing QA. The team delivers on time and communicates effectively via email, Telegram, and Trello. BelVG's deep Magento expertise is a key factor in the project's success. ""BelVG has deep Magento expertise."" **BACKGROUND** Introduce your business and what you do there. I'm the director of Better Batt Pty. Ltd., an Australian company specialising in batteries and chargers. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with BelVG? We needed a part-time Magento developer to handle ongoing website development tasks. **SOLUTION** What was the scope of their involvement?BelVG develops new features, updates the codebase, and debugs issues. The team has also worked on custom integrations with Klaviyo and HubSpot and Hyva theme development amongst many other tasks.What is the team composition? We work with a developer and a project manager.How did you come to work with BelVG?We found them initially on Upwork. We chose them because they had great reviews, fast responses, and knowledgeable conversations in fluent English.How much have you invested with them? We have spent roughly USD 3,500 per month with them for 5+ years.What is the status of this engagement? We started working together in October 2020, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?BelVG deploys to production every month. No other metrics are needed because the team develops features from our backlog. Each feature passes QA and is deployed without bugs, meaning it's a success from a development perspective.How did BelVG perform from a project management standpoint?BelVG delivers on time. We communicate directly with the developer most of the time and involve the project manager on rare occasions when needed as we have our own internal project manager. We use email, Telegram, and Trello for project management.What did you find most impressive about them?BelVG has deep Magento expertise.Are there any areas they could improve? I can't think of anything for now. --- #### E-Commerce Web Development & Design for Equipment Retailer **The Project** - Services: E-Commerce Development, Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: Jan. 2020 - Ongoing **Project Summary**: BelVG provides e-commerce web development and design for a photography and videography equipment retailer. The team has updated the site's design, developed new features, and solved issues using Adobe Commerce. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Communications Manager, AAB World - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Oct 13, 2025 **Feedback Summary**: BelVG has been developing and testing new features for the client's website. BelVG's work has resulted in improved website performance, including faster load times and higher uptime. The team has demonstrated experience and flexibility. Moreover, the client is pleased with BelVG's performance. ""BelVG is experienced and flexible and can handle any task I throw at them."" **BACKGROUND** Introduce your business and what you do there.I’m the communications manager of AAB World. We’re a Kuwait-based distributor and retail chain specializing in photography and videography equipment, accessories, and services for both amateurs and professionals. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with BelVG?We needed help growing our e-commerce. **SOLUTION** What was the scope of their involvement?BelVG has been helping us with Magento website development. The team has updated the design, developed new features, and troubleshot our integrations with other systems.What is the team composition?We’ve been working with two teammates from BelVG.How did you come to work with BelVG?We found them through an online search. We chose them because of their experience in the field.How much have you invested with them?So far, we’ve spent around $150,000.What is the status of this engagement?We started working together around 2020, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?BelVG has been developing and testing new features for our website. Thanks to their work, we've seen improved website performance, including faster load times and higher uptime.How did BelVG perform from a project management standpoint?BelVG's project management is good. We communicate via Skype, WhatsApp, and email.What did you find most impressive about them?BelVG is experienced and flexible and can handle any task I throw at them.Are there any areas they could improve?I don't think there's anything they can improve on. --- #### Webste Development & Maintenance for Automotive Company **The Project** - Services: Custom Software Development, E-Commerce Development, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. - July 2023 **Project Summary**: An automotive company hired BelVG for website development and maintenance. They took over the client's Magento site to provide ad-hoc changes and bug-fixing efforts. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Automotive Company - Industry: Automotive - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jul 20, 2023 **Feedback Summary**: BelVG provided quick deliveries of the new features they requested. BelVG led a timely process to ensure a solid project management experience. The client also praised the team's willingness to meet their requirements throughout the process. "'BelVG is very good.''" **BACKGROUND** Please describe your company and position.I am the CTO of an automotive companyDescribe what your company does in a single sentence.We buy and sell second hand motorbikes **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire BelVG to accomplish?Drive more revenue through the sbf.co.uk websiteProvide better customer experience on the sbf.co.uk website **SOLUTION** How did you find BelVG?ReferralWhy did you select BelVG over others?Pricing fit our budgetGood value for costDescribe the scope of work in detail. Please include a summary of key deliverables.Belvg look after our Magento website. They provide adhoc changes ranging from simple bug fixes to major customer improvements **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Quick delivery and turnaround of website featuresDescribe their project management. Did they deliver items on time? How did they respond to your needs?BelVG is very good at delivering functionality in a timely mannerWhat was your primary form of communication with BelVG?Email or Messaging AppWhat did you find most impressive or unique about this company?There willingness to meet our tight timescalesAre there any areas for improvement or something BelVG could have done differently?Better estimations of tickets --- #### E-Commerce Dev & Maintenance for Tire Distribution Company **The Project** - Services: Custom Software Development, E-Commerce Development, Web Design, Web Development - Project size: Confidential - Project length: Mar. 2022 - Ongoing **Project Summary**: A tire distribution company has hired BelVG for Magento e-commerce development and maintenance. They were tasked with improving the performance and restructuring the architecture of the client's site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior IT Manager, Tire Distribution Company - Industry: Automotive - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jul 20, 2023 **Feedback Summary**: BelVG's team has successfully delivered a relaunch of the client's platform. BelVG is punctual and organized, using Agile development and Jira as their main project management tools. The client also praises the team's responsiveness, Magento knowledge, and ability to adapt to their needs. "'BelVG is excellent!''" **BACKGROUND** Please describe your company and position.I am the Senior IT Manager of an tire distribution companyDescribe what your company does in a single sentence.Tire distributor **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire BelVG to accomplish?Relaunch and continue to improve our Magento E-commerce site **SOLUTION** How did you find BelVG?Online SearchWhy did you select BelVG over others?High ratingsPricing fit our budgetGood value for costCompany values alignedHow many teammates from BelVG were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.To improve performance and launch a microsite concept. Belvg did an excellent job restructuring and improving our e-commerce architecture **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Successful launch of a redesigned e-commerce siteDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes Belvg delivered on time and performed an agile approach to project management. All tasks were tracked in jira tickets and they responded to urgent needs immediately. Even during his vacation, one of their devs Oleg performed a critical deployment for us and joined urgent meetings as needed. Nikita, our PM, was also great at organizing our Jira board to ensure items were prioritized and delivered on time. Overall Belvg is excellent!What was your primary form of communication with BelVG?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their overall knowledge of Magento, Wordpress and quick responsiveness to figuring out challenging problems.Are there any areas for improvement or something BelVG could have done differently?none that I can think of --- #### Frontend Magento Development for E-Commerce Store **The Project** - Services: E-Commerce Development - Project size: $10,000 to $49,999 - Project length: May 2018 - Ongoing **Project Summary**: BelVG developed a frontend theme for a Magento e-commerce store. They also designed the UX.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, interSales AG - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 20, 2018 **Feedback Summary**: BelVG exceeded expectations with their prompt deliveries, responsive communication, and personable attitude. They achieved outstanding results without exceeding budget or timeline limitations.  ""They were fast, efficient, and reliable, and they always stayed within the estimates." " **BACKGROUND** Please describe your company and your position there. interSales AG is a software company that creates Magento e-commerce solutions. I'm the key account manager, responsible for e-commerce consulting and relationships with our partners. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG? BelVG created a responsive frontend theme for a complex B2B Magento 2 store. What were your goals for this project? Our requirement was to hire capable web developers who understood the design and technical requirements, implemented them correctly, and stayed within the alotted timeframe. **SOLUTION** How did you select this vendor? BelVG are known as reliable providers of Magento extensions; we had purchased from them before. They had certified, experienced Magento developers. Can you go into detail about the services they provided and the scope of the project? BelVG analyzed and built the store's design and UX. The development process was fast and smooth, with few bugs. What was the team composition? BelVG provided a frontend developer and a project manager. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? After having serious issues with external developers, we were extremely pleased with the outcome BelVG produced. They were fast, efficient, and reliable, and they always stayed within the estimates. How was project management arranged and how effective was it? The project manager was always available to discuss new tasks, estimates, and deadlines. Communication was quick, reliable, and friendly. What did you find most impressive about this company? BelVG was professional about the development, communication, planning, and estimates. The results were exceptional. Are there any areas where they can improve? Everything was good. --- #### E-Commerce Development for Consultancy **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: Jan. 2016 - June 2018 **Project Summary**: BelVG provides e-commerce development on an ongoing basis. They work from basic requirements to either improve existing sites or create new ones from scratch. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Owner, Ledin Info - Industry: Information technology - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 19, 2018 **Feedback Summary**: End-clients have been pleased with BelVG’s efforts. Their consistent, daily communication sets them apart from their competitors, as does their fast-paced work style. Their wide range of skills and constant quality make them stand out in their industry. "They’re definitely the strongest and most competent vendor I’ve worked with in my 10 years." " **BACKGROUND** Please describe your company and your position there. I’m the Owner of Ledin.info, an e-commerce consulting company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG? BelVG is my ongoing development partner. What were your goals for this project? Usually we’re either improving an existing e-commerce site or creating a new one. **SOLUTION** Can you go into detail about the services they provided and the scope of the project? I give them the basis of what needs to be done and they come up with a plan and execute it in the best way possible. What was the team composition? I work with a project manager. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Every project we’ve done together has been successful and is appreciated both by me—as an e-commerce owner—and the end-client we helped. How was project management arranged and how effective was it? I have daily communication with the project manager and it’s excellent. We’ve always had good communication. What did you find most impressive about this company? They handle projects fast and get impressive results. They have great skills in every area. They’re definitely the strongest and most competent vendor I’ve worked with in my 10 years. --- #### Magento Upgrade for Wholesale Supplier **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Jan. - Feb. 2018 **Project Summary**: BelVG enhanced the functionality of a complex e-commerce site and installed plug-ins and multiple servers. They also helped fix critical bugs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director & Partner, Wholesale Supplier - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 25, 2018 **Feedback Summary**: BelVG’s reliability, swift turnaround time, and technical expertise were outstanding. They were highly organized and willing to work during weekends on critical tasks. "“We were impressed with their ability to solve urgent issues.” " **BACKGROUND** Please describe your company and your position there. We run an e-commerce site that features more than 40,000 products, including packaging, office supplies, clothing, and consumables. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG? We hired them to improve and scale our new Magento site. **SOLUTION** How did you select this vendor? We met someone from BelVG during a previous project, so we knew that they took projects seriously. Can you go into detail about the services they provided and the scope of the project? Aside from coding our Magento site, they also installed several plug-ins and servers. What was the team composition? We worked with 3–5 people from BelVG. This number varied, depending on the task. **RESULTS & FEEDBACK** How was project management arranged and how effective was it? We communicated via Skype on a daily basis and used Redmine to describe various tasks. What did you find most impressive about this company? We were impressed with their ability to solve urgent issues. For example, we had a few breakdowns on Saturdays that were solved within an hour. Are there any areas where they can improve? Probably, but nothing major. --- #### Magento Dev & Maintenance for Organic Homeware Store **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Jan. 2018 - Ongoing **Project Summary**: BelVG took over the maintenance of an e-commerce site from a previous vendor. They add pages for new products and promos when needed. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Nandina Organics - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 18, 2018 **Feedback Summary**: BelVG’s expertise, reliability, and efficiency inspire confidence. They provide outstanding customer service. "“I can relax knowing that BelVG is in charge.”" **BACKGROUND** Please describe your company and your position there. I’m the owner of Nandina Organics, an organic homeware company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG? I hired BelVG to take over the maintenance and development of our e-commerce website. **SOLUTION** How did you select this vendor? I found them on Upwork. Their reviews and portfolio were very encouraging. In contrast, the previous team I was using took a long time to finish anything and did not perform well. Can you go into detail about the services they provided and the scope of the project? Aside from maintaining our Magento site, they’ve developed pages for new products and sales. What was the team composition? I am working directly with Alexey (Head of Product, BelVG). **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Thanks to Alexey, I can easily run my e-commerce site. I can relax knowing that BelVG is in charge. How was project management arranged and how effective was it? Alexey is completely in control of things. He updates me regularly and is very communicative. He doesn’t hesitate to ask questions. What did you find most impressive about this company? Alexey is fast, efficient, and detail-oriented. He is pleasant to work with and is quite knowledgeable. Are there any areas where they can improve? If BelVG could move to Los Angeles, it would be great. --- #### E-Commerce Site Revamp for Design Gallery **The Project** - Services: E-Commerce Development - Project size: Less than $10,000 - Project length: Apr. 2017 - Jan. 2018 **Project Summary**: BelVG enhanced the functionality of an e-commerce site, including implementing new payment methods and fixing bugs. They continue to provide support and maintenance. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 3.5 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** CTO, KOOKU Design - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 17, 2018 **Feedback Summary**: BelVG’s team was skilled and adaptable, although they could still improve their QA process. "“They were able to develop using a highly customized platform.”" **BACKGROUND** Please describe your company and your position there. I’m the CTO of KOOKU. Our innovative retail concept combines online availability and conceptual offline activity. We offer a selection of unique and limited-edition pieces from a curated list of designers. Aside from renowned artists, we also search for young, promising talents and rising stars in design. Some of our creators are featured in the permanent collections of museums and galleries around the world. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG? We hired them to do PrestaShop custom development. What were your goals for this project? We wanted to update our platform’s functionalities, develop additional features, and create an infrastructure architecture. **SOLUTION** How did you select this vendor? We found them on the PrestaShop website. Can you go into detail about the services they provided and the scope of the project? They developed additional subpages and resolved a few bugs on our existing platform. We also asked them to implement new payment methods and a shipping cost calculator. They continue to provide support and maintenance. What was the team composition? Our project manager (PM) and product owner worked with BelVG’s PM and development team. **RESULTS & FEEDBACK** How was project management arranged and how effective was it? We used Asana and Skype. What did you find most impressive about this company? We were impressed with their flexibility. They were able to develop using a highly customized platform. Are there any areas where they can improve? They could improve their testing and QA. Sometimes, new features caused issues as the platform was not tested after each implementation. --- #### Magento Site Development and Ongoing Maintenance **The Project** - Services: Web Design - Project size: $50,000 to $199,999 - Project length: Mar. 2015 - Ongoing **Project Summary**: BeIVG replaced an in-house team to handle the development and maintenance of an e-commerce website with around 60,000 SKUs. They also took care of an ERP integration and provide custom feature development. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Chief Energizing Officer, Lykki.com - Industry: Business services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 14, 2018 **Feedback Summary**: Thanks to their involvement, the website has processed hundreds of thousands of orders without any issues. BeIVG is unique in their ability to complete all assigned tasks quickly, efficiently, and without any bugs. The only improvement for them would be to expand their range of services. ""Their team is extremely professional and knowledgeable." " **BACKGROUND** Please describe your company and your position there. Lykki.com is an online retailer of business supplies. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire BelVG? We needed the creation and ongoing support for our Magento site. What were your goals for this project? We wanted to create a world-class website for our business customers. **SOLUTION** How did you select this vendor? We had an in-house team of developers, but over time, we realized that BelVG was quicker, more experienced, and more cost-effective, which led us to shut down our team and switch everything to them. Describe the project in detail. They built a Magento store with 60,000 stock keeping units and handled its full integration with Sage X3, plus many other custom features. What was the team composition? We had an in-house team of three developers but now we only have a marketing person who works with BelVG. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our site is extremely customized now and has seen hundreds of thousands of orders flow through with no downtime. Their team is extremely professional and knowledgeable. They’ve completed every task we’ve given them with a high degree of efficiency. How effective was the workflow between your team and theirs? We mostly communicate through Redmine but use email every now and then. We share screenshots through Jing to explain what we need to be done. We never have any communication or language issues. What did you find most impressive about this company? They get things done quickly and efficiently on the first try. Are there any areas for improvement? I wish they had other services like SEO, design, etc. --- ## Portfolio & Awards ### Shopware Migration for Biotikon Biotikon Overview Biotikon develops high-quality nutraceutical products and pure substances.   Challenge Biotikon used the limited-functionality Oxid platform, which restricted promotions and led to slow loading times that increased cart abandonment.   Process We started working with Biotikon in 2021 and developed an action plan that included: Migrating the website to a new platform Integrating the new platform with the ERP system Enhancing site functionality and usability for admins   Result The new features improved the online store, resulting in 2.56 pages per visit, faster site speeds, and an average visit duration of 2 minutes and 13 seconds. Check the results here: [insert link].   ### Conversion Optimization for Fashion Ecom Website Chicwish is a US clothes brand that caters to younger generations with a chic style.   Challenge In 2017, Chicwish used Magento 1 for its online store. It was slow and had UX issues, which were dealbreakers for attracting new customers in new markets.   Process After the discussion, the BelVG team went through the project with the following tasks:   Website migration to Magento 2 Website integration with different payment and shipping methods, ERP systems, and an Instagram feed. Implementation of custom features Setting up a custom return flow for different regions.   Result As of 2023, the website had about 1.3M users monthly and 11 store views, got about 4.5 pages per visit, and the company’s revenue reached 60M.   ### Hyvä theme and long-term support for a multistore About Zizzz Zizzz is a Swiss brand that specializes in sleeping bags, blankets, and duvets for children.   Challenge Zizzz was using Magento 1 for their multistore, which limited development and slowed site performance. An outdated design also needed updating.   Process We took over the ongoing development and support of their website, completing key tasks such as:   Upgrading to Magento 2.4.5 Creating a new theme using Hyvä Optimizing website performance Installing and customizing third-party modules   Result  These changes led to annual revenue growth of $1-2 million. Additionally, users spent an average of 40 minutes on the site and viewed nearly 6 pages per visit.   ### Custom PrestaShop development for Rue du Cadre Rue du Cadre is a photo printing and frame-selling online store established in 2009.   Challenge An initial version of the store design was outdated, resulting in a decline in user behavior and conversions over the past year. Rue du Cadre also aimed to implement several website tools to assist users in creating custom photo frames and preparing them for printing.   Process After the discussion and store review, our team made a plan for this project:   PrestaShop theme development and customization Module installation and customization Third-party feature development   Result We enhanced the website by fixing bugs, resolving compatibility issues, and updating its functionality. Significant changes included adding cross-sell and best-sell sections, integrating new payment methods at checkout, and installing the Quick View module, which allows customers to view products and add them to the cart via a popup without reloading the pages.   ## Packages ## Locations (1) ### Kraków, Poland (Headquarters) - Ul. Szlak 65 - Kraków 31-153 - Poland - 2 - 5 employees - Phone: +48 12 379 4929 ## Connections - Amer | AAB World (AAB WORLD) - Tirthankar Ghosal (ATLANTIC FIREARMS, LLC) - Alex Huk (BelVG) - Liam McCarroll (Better Batt) ## Contact BelVG [Send a message](https://clutch.co/profile/belvg) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/belvg/) - [Facebook](https://www.facebook.com/BelVGcom/) - [X](https://twitter.com/BelVG_com)