Atolye15

What evidence can you share that demonstrates the impact of the engagement?

I’m really satisfied with the speed and quality of their work. We’ve reduced our operational load drastically by introducing the product built by Atolye15. It would previously take us a couple of hours to process one lead on our side. With the system they’ve developed, it now only takes us a few minutes. 

How did Atolye15 perform from a project management standpoint?

We work within an agile methodology, and they’re flexible when it comes to receiving feedback, making adjustments, and giving support. They usually take no longer than a couple of hours to provide technical estimates, and we’ve met all our deadlines with them.

 We work in two-week sprints, and what we plan in the beginning is actually delivered by the end, so there have been no issues. We use email and Slack for communication and Jira for tracking tasks and requirements. We also use tools for video calls and sharing screens, like Skype and Google Hangouts.

What did you find most impressive about them?

I'm really satisfied with their teamwork and flexibility, as well as their fast reaction and technical support. I’m also happy with their delivery speed and quality. I haven’t found a lot of bugs in their work, and if I do, Atolye15 makes fixes very fast.

Are there any areas they could improve?

I just want them to continue with the same level of service. I’m really satisfied with their work, and I can’t think of anything that needs improvement.

What evidence can you share that demonstrates the impact of the engagement?

We’re still in the beginning phases of the work, so I’m not able to share any statistics yet. Our big achievement will be getting the blog live with the new design this month.

Overall, we’ve been super happy with Atoyle15 in our previous projects and it’s why we’ve continued to work with them. They’ve shown us different perspectives that improve our work, and we’re delighted with their approach. 

How did Atolye15 perform from a project management standpoint?

We were using the scrum methodology in the past, but now we’ve given them their independence to take whichever approach they choose. We have weekly catch-up meetings but communicated over email, Jira, Slack, and Skype for daily needs for any urgent questions or concerns. Additionally, we share information through GitHub, which ensures a transparent collaboration.

We haven’t had any project management issues at all, so far. They do great planning sessions before the project starts and their team informs us of any external issues. There have only been two instances where we missed a deadline, but for good reasons. Our communication is great. 

What did you find most impressive about them?

The quality of work Atolye15 delivers delights us and we’re excited to keep getting their support. The team is comfortable explaining very complex development terminology. Aside from their expertise, we also appreciate their organized, detail-oriented, and goal-focused approach. They’re a business provider that has worked with clients from all over the world on similar projects. 

We also like that they push back on some ideas to make them better. It’s not easy for all agencies to suggest something different to a client, but we love to receive their feedback and insight. Sometimes, we’ll have a limited perspective and they’ll go out of their way to give us more ideas.  

Are there any areas they could improve?

They needed to redo their assessments in a couple of cases but we’ve spoken about this in the past. As long as the work is good quality and fits our expectations, we’re happy overall. The price has been a bit on the higher end, but it hasn't been a concern. 

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen significant improvements in all key performance metrics, such as the number of applications we receive from volunteers, website visitors, and potential clients. The new website is much more established and professional than our previous site. A large number of people reviewed the website, and the feedback has been highly encouraging so far. The website loads and responds quickly. The overall outcome met and exceeded our expectations in every sense.

How did Atolye15 perform from a project management standpoint?

They were understanding and flexible about the project evolving. Their team was great at solving problems and delivering on time. They didn’t compromise on quality at any point.

We used multiple tools to communicate, such as Skype, Jira, and email. Sketch App was also essential for the success of the project.

What did you find most impressive about them?

They pushed their limits to get the job done. They’re an incredibly talented team of developers and designers. Their team offers world-class quality services at a reasonable price. We received quotes from more than twenty companies, and their price level is one of their strengths.

Are there any areas they could improve?

I can’t easily spot any agencies dramatically better than them. They have the skills, and this agency is ready to go global. They just need opportunities to establish themselves as a global player.

Do you have any advice for potential customers?

Do your homework before starting the project. Don’t rush things. Create your content and make sure everything is in place, and then start the process. Being organized in advance will allow them to do their job most efficiently.