Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I would say things turned out better than we expected originally because we were sort of looking for a mid-level developer but the developer from AppUnite is taking on a bit of a senior role. In terms of output, we have some complicated geo-location features within our app and he’s helped as part of the team, not on his own, to find solutions.
How did AppUnite perform from a project management standpoint?
We’re probably making it a bit difficult for them because we have one resource and we haven’t engaged a broader team there, but they’re still quite proactive. They do weekly or bi-weekly calls to check out and make sure everything is going well. The management people sort of want to be involved if there’s a problem, so they can help address it. We had some communication hiccups in the beginning which they jumped on right away and improved.
What did you find most impressive about AppUnite?
I think being more on the commercial side is what really drove this. They really tried to understand what we were doing and what we were looking for. When we started to expand our resource needs and gave them a chance, we needed them to meet a certain requirement in order to take a look at it, and they did. I thought they reacted quite well. I’m sure other agencies would do the same things, but maybe not as well. I thought their approach was very professional and now it continues to be. There is potential that we’re going to expand our agreement with them, but we have nothing firm at this point. We’re actually quite pleased that they’re effectively working with a competing agency but working with them very well.
Are there any areas AppUnite could improve?
I think the one thing I would probably look at is we had to sort of structure what we ultimately agreed on with them. We sort of pushed them into the direction of the agreement we have now. It would’ve helped if they had come to us with those options earlier. Truthfully, we may have engaged with them earlier had they done that. But in the end, we had to sort of form the model and say, “This is what we’re looking for. If you can meet this, this, and this, we can move forward or we can consider moving forward.” So it was after we gave them instructions that they turned it around.