APPLIFY

What evidence can you share that demonstrates the impact of the engagement?

The website functions as a phenomenal business card. Being able to give potential clients access to all of my tracks through a single link is a powerful marketing tool. Since the site’s launch, I’ve noticed that clients respond to me with proposals faster and more often. I can’t speak to the specific numbers, but I’ve experienced measurable results thanks to APPLIFY’s work.

How did APPLIFY perform from a project management standpoint?

With no clear directive from me other than to make it look good, APPLIFY’s designers did their research and took the initiative required to create a unique product. The project manager made himself available to answer my questions and remained responsive throughout the engagement. We communicated via phone and email. Their whole team managed the process well.

What did you find most impressive about them?

They have an amazingly talented design team. I’ve high standards regarding my company’s appearance, but they still performed above my expectations. Also, I don’t know anything about backend development, but they were always patient with me.

Are there any areas they could improve?

No. They handled my project beautifully.

Do you have any advice for potential customers?

They’re capable of working with rough ideas. As long as they know the general design space to pull from, they’ll deliver a great product.

What evidence can you share that demonstrates the impact of the engagement?

When we originally designed the app, we had a rough idea of the number of people that would be using it on a regular basis. We had anticipated 500 active users. If a large number of people used it at any given time, they assured us that the system could take on the additional load without issues.

This ended up being the case. We are now at 2,000—2,5000 users per month and feel that is a positive metric of success.

How did APPLIFY perform from a project management standpoint?

They were very good, and their execution was timely. In addition to work submissions, there was a lot of back-and-forth discussion to reiterate, redesign, and refine the product. They were very quick to fix bugs in the app and respond to any other issues that weren’t picked up in the other phases.

We predominantly used Basecamp for project management.

What did you find most impressive about them?

They were very quick and prompt with execution issues, which impressed me. They add a very personal touch to their client interactions and relationships. I am very impressed with how flexible they are, even after hours. Someone is always available to take on and prioritize our requests. Their customer service has been excellent.

Are there any areas they could improve?

The only area where they could improve is their process for assigning costs for the scope of work. We had a bit of an issue with this cost at the beginning; their flexibility could be a bit better. The work is very open-ended, so an open-ended scope of work makes it really difficult to budget and assign figures.

Do you have any advice for potential customers?

Be open-minded and be clear about your issues. They are constantly making adjustments, adding extra hours, and working outside of the agreement to make sure that they deliver on time and on task. They are a very professional business. If other customers want to maximize the services that APPLIFY offers, they will need to develop a strong relationship and strong communication between both sides.

What evidence can you share that demonstrates the impact of the engagement?

Everything meets my expectations.

How did APPLIFY perform from a project management standpoint?

It was really good. There was really clear communication and the project manager always gets back to me the same day. We used Basecamp. In the early stage, we communicated every day, then once the development started, we spoke about the progress on a weekly basis. They had sprints and deadlines to achieve.

What did you find most impressive about them?

They’ve fulfilled my expectations. I like being kept in the loop through the frequent communication. They developed and designed a really nice product.

Are there any areas they could improve?

I would have liked to be able to meet up in person.

Do you have any advice for potential customers?

Be very clear with your feedback. Don’t do it in a written email but send it as a voice note or video recording. I do screen recordings where I tell them about the design and what I liked about it. It’s very easy to get my point across that way. Ensure the communication is as easy as possible—that’s important when working remotely.

What evidence can you share that demonstrates the impact of the engagement?

The initial progress has been smooth, but since it’s an ongoing project, I can’t really comment on it yet. I have confidence that that final product will be great.

How did APPLIFY perform from a project management standpoint?

Scheduling has been very good, and we’ve experienced no delays from their side. APPLIFY has been great. I have no complaints so far.

We usually use email to communicate, and phone or Skype when I have time to talk to them directly.

What did you find most impressive about them?

There has been a lot of open communication. They’ve made suggestions and have always been available when I have questions. They haven’t delayed answering my phone calls or emails. They’ve looked into every, small detail, which is something I appreciate about them.

Are there any areas they could improve?

There’s nothing as of now, but the project is still ongoing.

Do you have any advice for future clients of theirs?

Listen to their suggestions. APPLIFY knows what the best approach is, and they can help with a lot of things.