Since 2016, AMZ Prep has transformed into North America’s fastest-growing fulfillment powerhouse, moving over $3 billion in annual commerce through 50+ fulfillment centers across the United States, Canada, and Europe.
We support thousands of leading brands, Supergoop!, JBL, Duracell, 437, Eight Sleep, and Unilever, with enterprise-grade fulfillment built for Amazon, DTC, and omnichannel retail.
Our innovation and operational excellence have earned significant industry recognition.
Verified Industry Recognition & Ratings
AMZ Prep is rated 4.9/5 stars on G2, with customers praising reliability, real-time inventory visibility, automated workflows, and strong support teams that simplify complex Amazon and ecommerce fulfillment.
Clutch Awards & Leadership
We were recognized and awarded among the #1 Clutch Global B2B Champions in Logistics, 3PL, and Amazon FBA categories, supported by verified client feedback and high service quality.
Additionally, we achieved an impressive 2nd Place at the distinguished SmartScout Golden SellerAwardsin the highly competitive Marketplace Prep category.
ISO Certification & Compliance Standards
AMZ Prep is ISO 9001:2015 certified, operates as an FDA-registered facility, and is both a Shopify-recommended fulfillment partner and an Amazon-recommended 3PL, reinforcing strong quality, safety, and compliance standards.
Core Fulfillment Capabilities
Amazon FBA & Seller Fulfilled Prime prep
DTC fulfillment with fast 1–2 day delivery
Omnichannel warehousing for ecommerce, retail, and wholesale
Cold storage and temperature-controlled logistics
Middle-mile and freight forwarding solutions
Backed by advanced proprietary technology, 280+ logistics specialists, and a 96% customer retention rate, AMZ Prep continues to empower ambitious brands to scale and succeed across today’s competitive eCommerce landscape.
Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
250 - 999
Locations
Brampton, Canada
Year founded
Founded 2016
Languages
Timezones
7 Languages that we service
English
Spanish
Arabic
Hindi
Japanese
German
French
1 Timezone that we service
MST
Mountain Standard Time (MST)
13 Locations
Brampton , Canada
Montréal , Canada
Toronto , Canada
Brooklyn , NY
Niagara Falls , NY
Brampton , Canada
Wheatfield , NY
Carrollton , TX
Salt Lake City , UT
Algonquin , IL
Hickory , NC
Dothan , AL
Geleen , Netherlands
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
< $25
/hr
Rating for cost
4.8
/5
What Clients Have Said
AMZ Prep offers competitive pricing, fitting various budgets. Clients report significant cost savings, such as a 25% reduction in costs and $50K saved from spoilage prevention. Their services are tailored to specific needs, providing excellent value for cost across diverse eCommerce sectors.
AMZ Prep | Best 3PL Provider for FBA & eCommerce Review Insights
Overall Review Rating
4.9
Quality
4.9
Schedule
4.9
Cost
4.8
Willing to Refer
4.9
Top Mentions
Review Highlights
Effective Communication and Support
Clients commend AMZ Prep for their effective communication and support, ensuring smooth operations through virtual meetings and timely updates, even across different time zones. Their customer service is a key strength.
Room for Improvement in Communication
While generally praised, some clients noted delays in communication due to time zone differences, impacting processing times. Addressing this could further enhance their service delivery.
Commitment to Compliance and Quality
AMZ Prep consistently meets compliance standards, providing detailed reports and audits. Their expertise in managing compliance for sensitive products is a major strength, leading to zero compliance issues for clients.
Advanced Inventory and Security Systems
AMZ Prep uses RFID tracking, blockchain records, and predictive analysis to ensure 100% item visibility and quick insurance claims, enhancing security and trust. Clients appreciate their cutting-edge approach to inventory management.
Innovation in Logistics Solutions
AMZ Prep's use of technology, such as AI-powered optimization and real-time tracking, impresses clients. Their innovative solutions in logistics and fulfillment are seen as industry-leading.
Personalized and Adaptive Service
AMZ Prep is known for their personalized approach, understanding client needs and adapting services accordingly. This flexibility and attentiveness to detail significantly enhance client satisfaction and project outcomes.
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Reviews mentioning:
AMZ Prep | Best 3PL Provider for FBA & eCommerce Reviews
Fulfillment Services for Beauty & Cosmetics Company
Fulfillment
Less than $10,000
June - Oct. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were highly responsive to our needs, quickly addressing questions or adjustments with comprehensive solutions."
Nov 19, 2024
CEO, Aramore Skincare
Erin Cotter
Other industries
Los Angeles, California
11-50 Employees
Online Review
AMZ Prep provided logistics services for a beauty and cosmetics company. The team was responsible for order fulfillment, storage, and inventory processes.
Thanks to AMZ Prep's efforts, the client achieved a 98% on-time delivery rate and an 86.4% return rate. The team also improved customer satisfaction and retention rates and reduced order processing times by 30%. Moreover, they were responsive, innovative, reliable, and flexible.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Aramore Skincare
Describe what your company does in a single sentence.
Aramore is Longevity Skincare powered by NAD+. A groundbreaking line designed to target the whole system (not the symptoms) of aging with a topical and supplement solution. with over a decades of research, we learned that NAD+ plays a pivotal role in the way we age. Found in all living things, this fundamental building block of life diminishes in the body over time, resulting in wrinkles, cell death, and more.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish? Ensure timely and reliable distribution of Aramore’s skincare products to retailers and customers.
SOLUTION
How did you find AMZ Prep?
Referral
Why did you select AMZ Prep over others?
Pricing fit our budget
Referred to me
Company values aligned
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The team at AMZ Prep assisted us in ensuring that our products were delivered to retailers and customers. Their scope of work included seamless order fulfillment, real-time tracking, enabling full visibility of shipments, and implementation of solutions tailored to our business needs.
Key deliverables included:
Accurate and timely fulfillment of orders to meet customer expectations.
Streamlined storage and inventory processes to support product demand fluctuations.
Proactive communication and detailed reporting to ensure smooth operations.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Visible outcomes from the project with AMZ Prep that demonstrated significant progress and success and key achievements includes:
A consistent 98%+ on-time delivery rate, ensuring customers and retailers received orders promptly and successfully handled 86.4% returns.
An improvement in customer satisfaction and retention rates due to reliable deliveries and product condition upon arrival.
Reduced order processing times by 30%, streamlining workflows and increasing productivity.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were highly responsive to our needs, quickly addressing questions or adjustments with comprehensive solutions. They managed increased demand, accommodated specialized packaging requests, and delivered all goods on time.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their combination of innovation, reliability, and flexibility made the team there indispensable.
Are there any areas for improvement or something AMZ Prep could have done differently?
nothing, the team did great.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment Processes Optimization for Marketing Platform
Fulfillment
$50,000 to $199,999
Mar. - Nov. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"AMZ Prep's commitment to customer success was astonishing."
Nov 19, 2024
Founder & CEO, Social Nature
Annalea Krebs
Other industries
British Columbia, Canada
11-50 Employees
Online Review
AMZ Prep streamlined delivery and fulfillment processes for a marketing platform. The team coordinated orders, optimized delivery times, and ensured products reached retailers and consumers in good condition.
AMZ Prep's work improved delivery efficiency, reduced fulfillment errors, enabled faster restocking, enhanced end-customer satisfaction, and optimized operational costs. The team met deadlines and goals, was reliable and responsive, and demonstrated a deep understanding of the client's business.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder and CEO of Social Nature
Describe what your company does in a single sentence.
At Social Nature, we help natural CPG brands get discovered on the shelf and into people’s cupboards. Powered by over +1.1 million shoppers, our online-to-offline shopper marketing platform helps brands reach new consumers, drive them into stores and convert online demand into in-store sales. With over +600 CPG brands trusting Social Nature, we support key retail accounts, new product launches, and review syndication. Our platform targets shoppers by your store lists, helps you acquire product reviews, and provides actionable insights across the consumer path to purchase with store-level filtering.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
To help us ensure that clients products are delivered to buyers.
To reduce paperwork stress.
SOLUTION
How did you find AMZ Prep?
Online Search
Why did you select AMZ Prep over others?
Close to my geographic location
Pricing fit our budget
Company values aligned
How many teammates from AMZ Prep were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Prep played a pivotal role in streamlining our delivery and fulfillment processes, enabling us to efficiently manage inventory and ensure timely distribution. Key deliverables involved coordinating the fulfillment of orders with precision, optimizing delivery timelines, and ensuring that products reached retailers and consumers in perfect condition. They provided tailored solutions to meet our specific requirements, including real-time tracking and reporting, which allowed for seamless integration with our existing operations.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project with AMZ Prep were great and the key metrics included improved delivery efficiency, with on-time delivery rates exceeding expectations and a marked reduction in fulfillment errors. enabling faster restocking and better alignment with demand. Customer satisfaction ratings improved as a result of timely and accurate deliveries, contributing to higher retention and repeat purchase rates. Additionally, operational costs were optimized.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
AMZ Prep demonstrated exceptional project management throughout the partnership. Their team consistently delivered items on time, maintaining a high level of reliability that was critical to meeting our distribution goals and they were highly responsive to our needs.
What was your primary form of communication with AMZ Prep?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their use of real-time inventory tracking and data analytics, with a deep understanding of our business needs was truly impressive. AMZ Prep's commitment to customer success was astonishing.
Are there any areas for improvement or something AMZ Prep could have done differently?
Nil.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Inventory Management Solution for Medical Device Startup
"Their deep understanding of logistics and commitment to precision were impressive."
Nov 13, 2024
CTO, Chez NaoX Technologies
Lange Emmanuel
Verified
Other industries
Paris, France
1-10 Employees
Online Review
Verified
AMZ Prep provided inventory management and logistics services for a medical device startup. The team implemented a real-time inventory management system to streamline the client's supply chain operations.
Thanks to AMZ Prep's work, the client saw a reduction in delivery times and an increase in order accuracy. AMZ Prep provided excellent project management, delivered on time, and was responsive to the client's needs. The team showcased impressive understanding and commitment to precision.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CTO of Chez NaoX Technologies
Describe what your company does in a single sentence.
NaoX Technologies is a French startup launched in 2018 by Hugo, Polytechnician and Michel, neuroscience expert at Inserm. Our mission is to democratize the prevention of neurological disorders.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Enhance our logistics to ensure timely delivery of medical devices and supplies to healthcare facilities.
SOLUTION
How did you find AMZ Prep?
Referral
Why did you select AMZ Prep over others?
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from AMZ Prep were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
By implementing a real-time inventory management system, they significantly streamlined our healthcare supply chain operations. This has led to improved inventory accuracy, reduced drug shortages, and enhanced patient care. With real-time visibility into medication stock levels and automated processes, this boosted our operational efficiency but also contributed to cost savings and improved patient outcomes.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Reduced delivery times and increased order accuracy.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Excellent project management with timely deliveries and responsive communication.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
What did you find most impressive or unique about this company?
Their deep understanding of logistics and commitment to precision were impressive.
Are there any areas for improvement or something AMZ Prep could have done differently?
Nil.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Amazing overall Experience.
Warehousing & Distribution Services for Toy Manufacturing Co
FulfillmentSupply Chain ManagementWarehousing & Distribution
$10,000 to $49,999
Mar. - Oct. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"AMZ Prep's website tool was impressive."
Nov 12, 2024
Operations Manager, Move2Play
Cherry Yang
Verified
Manufacturing
Torrance, California
1-10 Employees
Online Review
Verified
AMZ Prep provided warehousing services for a toy manufacturing company. The team was responsible for forwarding cartons to Amazon warehouses.
AMZ Prep successfully fulfilled the client's requirements and provided an impressive website tool. The team communicated promptly with the client through email and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Operations Manager of Move2Play
Describe what your company does in a single sentence.
Toy Manufacturing
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Warehousing
SOLUTION
How did you find AMZ Prep?
Online Search
Why did you select AMZ Prep over others?
Pricing fit our budget
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Carton Forwarding to AMZ Warehouses
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Fulfillment
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Tmely communication. Had a good relationship with this client.
What was your primary form of communication with AMZ Prep?
Email or Messaging App
What did you find most impressive or unique about this company?
AMZ Prep's website tool was impressive.
Are there any areas for improvement or something AMZ Prep could have done differently?
Satisfactory at all levels. What advice do you have for clients with similar needs to yours? Start their business with them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment for Beer Distributor
FulfillmentLogistics & Supply Chain Consulting
$50,000 to $199,999
Apr. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Everything was smooth."
Oct 26, 2024
CTO, Savannah Distributing Co
David Little
Food & Beverage
Savannah, Georgia
51-200 Employees
Online Review
AMZ Prep provides fulfillment services for a beer distributor. The team handles cold chain warehousing, integration with the client's online store platform, and picking and packing processes.
Thanks to AMZ Prep's work, the client has expanded their customer base and increased positive word-of-mouth and reviews. The team delivers on time and within the agreed-upon timeframe. Their project management is outstanding, and their communication is seamless.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CTO of Savannah Distributing Co
Describe what your company does in a single sentence.
Crafts unique, small-batch beers and distributes them through our online store and local partnerships.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Needed a fulfillment partner for temperature-controlled warehousing of craft beers.
Required efficient delivery to online customers
. Needed reliable delivery to local distributors.
SOLUTION
How did you find AMZ Prep?
Banner ad
Why did you select AMZ Prep over others?
Other
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Cold chain warehousing with temperature-controlled storage units
Integration with our online store platform and local distributor network
Efficient picking, packing, and shipping processes designed to maintain optimal beer temperature
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We were able to expand our customer base, Increase positive word of mouth and reviews on sites
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management was outstanding. All deliverables were met on time and within the agreed-upon timeframe.
What was your primary form of communication with AMZ Prep?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
Everything was smooth, can’t pick just one aspect
Are there any areas for improvement or something AMZ Prep could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Logistics & Supply Chain Management for Skincare Company
"AMZ Prep's willingness to adapt to our requirements is unique."
Oct 23, 2024
CEO & Founder, Radical Skincare
Liz Edlich
Other industries
Malibu, California
1-10 Employees
Online Review
AMZ Prep provides supply and logistics management services for a skincare company. The team has set up an automated inventory tracking system, worked with the client's vendors, and offered logistics support.
Thanks to AMZ Prep's efforts, the client has seen a 40% decrease in inventory errors and a 10% reduction in shipping delays. The team has been responsive, detail-oriented, and committed to delivering on KPIs throughout the engagement. AMZ Prep's willingness to adapt has been commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO - Founder of Radical Skincare
Describe what your company does in a single sentence.
We create high-quality, natural skincare products for health-conscious consumers
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
To Handle Inventory management and reduce shipping delays.
SOLUTION
How did you find AMZ Prep?
Referral
Why did you select AMZ Prep over others?
Their Reputation with e-commerce and inventory management.
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Implemented an automated inventory tracking system, Worked with out Vendors, and provided ongoing support for logistics.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Inventory errors decreased by 40%, and our shipping delays were reduced by 10%.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Responsive and detail-oriented, delivered on all KPIs
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
AMZ Prep's willingness to adapt to our requirements is unique.
Are there any areas for improvement or something AMZ Prep could have done differently?
Slightly faster onboarding.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Supply Chain Consulting for Cleaning Solutions Manufacturer
Logistics & Supply Chain Consulting
$50,000 to $199,999
Aug. 2024 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Their reputation for handling eco-friendly brands matched our brand values."
Oct 19, 2024
Operations Manager, EcoLogic Solutions
Adrian Davis
Other industries
Brooklyn, New York
11-50 Employees
Online Review
AMZ Prep provides supply chain consulting services for a cleaning solutions manufacturer. The team has analyzed and created supply chain processes for the client.
Thanks to AMZ Prep's efforts, the client has seen reduced delivery times by 25%, logistics costs by 15%, and carbon footprint. The team has showcased excellent organization and communication via in-person and virtual meetings. Their understanding of eco-friendly practices has impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Operations Manager of EcoLogic Solutions
Describe what your company does in a single sentence.
We manufacture and distribute eco-friendly cleaning solutions.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
To create our supply chain to reduce delivery times.
SOLUTION
How did you find AMZ Prep?
Online Search
Why did you select AMZ Prep over others?
Their reputation for handling eco-friendly brands matched our brand values.
How many teammates from AMZ Prep were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Analyzed and created supply chain processes with minimal carbon footprint
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Delivery times decreased by 25%, overall logistics costs dropped by 15%, Our carbon foot print also reduced
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Excellent organization and communication throughout the project.
What was your primary form of communication with AMZ Prep?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
Their understanding of eco-friendly practices
Are there any areas for improvement or something AMZ Prep could have done differently?
Faster On boarding Processes
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Freight Forwarding & Customs Brokerage for Jewelry Company
Customs brokerageFreight forwarding
$10,000 to $49,999
May - Aug. 2024
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The personalized approach they took for our brand was impressive."
Oct 16, 2024
CRM Manager, Boucheron
Sakina Hasta
Beauty
Paris, France
501-1,000 Employees
Online Review
AMZ Prep provided freight forwarding and customs brokerage services to a jewelry company. They managed the compliance and shipping for the client's international orders.
AMZ Prep's efforts helped the client decrease international shipping times by 30% and reduce packaging waste by 40%. The team fulfilled all expectations and responded promptly to the client's needs. They also impressed the client with their project tracking and personalized approach.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CRM Manager of Boucheron
Describe what your company does in a single sentence.
We create unique, handcrafted jewelry pieces for all occasions.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
To take care of compliance and shipping for international orders.
SOLUTION
How did you find AMZ Prep?
Found via social media advertising
Why did you select AMZ Prep over others?
Their reputation for international shipping
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Improved international shipping strategies.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
International shipping times decreased by 30%, and packaging waste reduced by 40%
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Timely responses and project tracking. Yes Delivered on all counts.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The personalized approach they took for our brand was impressive.
Are there any areas for improvement or something AMZ Prep could have done differently?
No not really. They can train our staff in future.
RATINGS
5.0
"Great Experience!"
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment & Logistics Services for Electronics Retailer
FulfillmentLogistics & Supply Chain Consulting
$10,000 to $49,999
August 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I was impressed by their in-depth knowledge of electronics logistics."
Oct 14, 2024
VP & Director, Authentic Brands Group
Kaitlin Hutchinson
Verified
eCommerce
Kannapolis, North Carolina
201-500 Employees
Online Review
Verified
AMZ Prep provided fulfillment and logistics services for an electronics retailer. The team negotiated better rates with the client's current carrier and found a backup shipper.
Thanks to AMZ Prep's work, the client's shipping errors were reduced by 56%, and customer review scores improved by 17%. The team's in-depth knowledge of electronics logistics was impressive. AMZ Prep was highly organized and proactive, delivering all projects ahead of schedule.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP/ Director of Authentic Brands Group
Describe what your company does in a single sentence.
We sell the latest electronic gadgets.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Handling outbound shipments.
SOLUTION
How did you find AMZ Prep?
Referral
Why did you select AMZ Prep over others?
They have a reputation online for handling Electronics Shipments.
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Negotiated better rates with the current carrier, found a backup shipper, and Improved shipping accuracy.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Shipping errors reduced by 56%, and customer review scores improved by 17%.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Highly organized and proactive; delivered all projects ahead of schedule.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I was impressed by their in-depth knowledge of electronics logistics.
Are there any areas for improvement or something AMZ Prep could have done differently?
More training on their systems for our team
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment Services for Multi-National Coffeehouse Chain
Fulfillment
$50,000 to $199,999
May - Sep. 2024
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their communication was commendable, and they met all deadlines without fail."
Oct 13, 2024
District Manager & CTO, Starbucks
Pamela Burke
Verified
Food & Beverage
Canada
10,001+ Employees
Online Review
Verified
AMZ Prep developed an automated inventory system for a multi-national coffeehouse chain. The team ensured the system complied with food safety standards.
Thanks to AMZ Prep's efforts, cart abandonment was reduced by 17%, inventory turnover increased by 6%, and spoilage was reduced by 15%. The team met all deadlines and communicated well through virtual and in-person meetings. Overall, the team's excellent communication made them easy to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the District Manager / CTO of Starbucks
Describe what your company does in a single sentence.
We source organic and sustainable food products from local areas to ship domestically and internationally
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
To improve inventory management during peak seasons.
SOLUTION
How did you find AMZ Prep?
Recommended by a business network.
Why did you select AMZ Prep over others?
Their expertise in food compliance and inventory systems.
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Developed an automated inventory system and ensured compliance with food safety standards.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Cart abandonment was reduced by 17%, Inventory turnover increased by 6%, and spoilage was reduced by 15%.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their communication was commendable, and they met all deadlines without fail.
What was your primary form of communication with AMZ Prep?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
Slightly more frequent updates during critical phases.
Are there any areas for improvement or something AMZ Prep could have done differently?
Nothing
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 51-60 of
81 Reviews
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