Founded in 2016, AMZ Prep has cemented its reputation as North America’s leading Amazon fulfillment partner, revolutionizing logistics and fulfillment solutions for over 2,000 global brands. With a robust network spanning the United States, Canada, and Europe, we empower businesses with seamless, efficient, and cost-effective 3PL solutions tailored to the evolving demands of modern eCommerce. Our 3PL service is designed to meet the diverse needs of eCommerce order fulfillment, ensuring exceptional service for businesses across industries.
Our commitment to innovation earned us four prestigious Clutch awards in 2024, recognizing our expertise as a Top 3PL Provider for inventory management and streamlined logistics, a Top Freight Provider for optimized routes and real-time tracking, a Leader in Amazon FBA Prep Services for seamless compliance with Amazon’s requirements, and for Excellence in DTC Fulfillment through rapid processing, hassle-free returns, and custom packaging. These accolades highlight our dedication to delivering outstanding fulfillment services for Amazon sellers and other eCommerce businesses.
Our proprietary technology platform provides eCommerce businesses unprecedented visibility and control over their logistics operations, enabling them to streamline processes and drive growth.
Our strategically located facilities, including key logistics hubs in Europe, facilitate rapid delivery and efficient distribution throughout the EU, ensuring cost-effective global expansion. We also offer temperature-controlled cold storage facilities that guarantee product integrity for temperature-sensitive goods.
AMZ Prep, with its proven track record and commitment to innovation, remains at the forefront of logistics, providing brands with the necessary tools and services to thrive in the ever-changing world of eCommerce.
AMZ Prep offers competitive pricing, fitting various budgets. Clients report significant cost savings, such as a 25% reduction in costs and $50K saved from spoilage prevention. Their services are tailored to specific needs, providing excellent value for cost across diverse eCommerce sectors.
AMZ Prep | Best 3PL Provider for FBA & eCommerce Review Insights
Overall Review Rating
4.9
Quality
4.9
Schedule
4.9
Cost
4.8
Willing to Refer
4.9
Top Mentions
Review Highlights
Cost Savings and Efficiency
Clients consistently report reduced operational costs and improved efficiency due to AMZ Prep's smart routing, automation, and inventory management systems. This includes significant reductions in safety stock and shipping costs.
Room for Improvement in Communication
While generally praised, some clients noted delays in communication due to time zone differences, impacting processing times. Addressing this could further enhance their service delivery.
Technological Expertise in Cold Storage
AMZ Prep excels in pharmaceutical-grade cold storage, utilizing IoT sensors and predictive analytics to optimize temperature control, achieving zero temperature excursions and significant cost savings. Clients value their tech-driven approach to logistics.
Commitment to Compliance and Quality
AMZ Prep consistently meets compliance standards, providing detailed reports and audits. Their expertise in managing compliance for sensitive products is a major strength, leading to zero compliance issues for clients.
Strong Project Management
AMZ Prep is praised for their organized, timely project management and responsiveness to client needs. They adapt quickly to changes, maintaining high service standards, and ensuring project success across various industries.
Advanced Inventory and Security Systems
AMZ Prep uses RFID tracking, blockchain records, and predictive analysis to ensure 100% item visibility and quick insurance claims, enhancing security and trust. Clients appreciate their cutting-edge approach to inventory management.
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Reviews mentioning:
AMZ Prep | Best 3PL Provider for FBA & eCommerce Reviews
Warehousing & Fulfillment for Sports & Outdoor Equipment Co
FulfillmentWarehousing & Distribution
$10,000 to $49,999
Mar. 2024 - Apr. 2025
4.5
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"AMZ Prep's service has been outstanding."
Apr 8, 2025
Head of Global CEO Office, Amer Sports
Silas Li
Retail
Helsinki, Finland
10,001+ Employees
Online Review
AMZ Prep provided warehousing and inventory management services for a sports and outdoor equipment company. The team offered storage solutions and tracking systems to accommodate the client's catalog.
Thanks to AMZ Prep's work, the client achieved transformative improvements and streamlined their operations for faster fulfillment. The team conducted twice-monthly operational audits to ensure a flawless performance. AMZ Prep's precision and adaptability were remarkable throughout the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Global CEO Office of Amer Sports
Describe what your company does in a single sentence.
We specialize in sports and outdoor equipment, requiring expert handling of various sized products and complex inventory management
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Significantly improve processing speed and inventory accuracy
SOLUTION
How did you find AMZ Prep?
Referral
Why did you select AMZ Prep over others?
Company values aligned
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Prep provided customized storge solutions and advanced tracking systems to accomodate our wide-ranging product catalogue
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We have achieved transformative improvements, streamlining operations for faster fullfillment
Describe their project management. Did they deliver items on time? How did they respond to your needs?
AMZ Prep performs flawlessly thanks to twice-monthly operational audits
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their seamless blend of precision and adaptability
Are there any areas for improvement or something AMZ Prep could have done differently?
AMZ Prep's service has been outstanding
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment for Electronics Accessories Retailer
Fulfillment
Confidential
Mar. 2024 - Feb. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"AMZ Prep delivered an exceptional result."
Apr 8, 2025
Regional Marketing Manager, StarTech.com
Davy M
eCommerce
London, Ontario
201-500 Employees
Online Review
AMZ Prep provided fulfillment solutions for an electronics accessories retailer. The team implemented logistics solutions, including specialized anti-static packaging that met the client's specifications.
Thanks to AMZ Prep's efforts, the client achieved a 38% reduction in product damage rates and a 45% increase in processing speed. The team provided outstanding support during peak seasons and significant product launches. AMZ Prep offered real-time inventory updates and proactive issue resolution.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Regional Marketing Manager of StarTech.com
Describe what your company does in a single sentence.
We provide premium electronics accessories for mobile devices and laptops
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
To enhance operational efficiency and also accelerate fulfillment speed
SOLUTION
How did you find AMZ Prep?
Online Search
Why did you select AMZ Prep over others?
High ratings
Pricing fit our budget
How many teammates from AMZ Prep were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Their team implemented tailored logistics solutions, including specialized anti-static packaging that met our product specifications
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We achieved 38% reduction in product damage rates and a 45% increase in processing speed
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management team has provided outstanding support during peak seasons and major product launches, AMZ Prep performance has surpassed or expectations.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The real-time inventory updates and proactive issue resolution has greatly enhanced our operational efficiency
Are there any areas for improvement or something AMZ Prep could have done differently?
AMZ Prep delivered an exceptional result
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment Services for Electronics Retailer
FulfillmentTruckingWarehousing & Distribution
Confidential
Nov. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are exceptional to work with."
Mar 26, 2025
CEO & Co-Founder, Luna Distributors, Inc
Sandra Shayna
Other industries
Los Angeles, California
1-10 Employees
Online Review
AMZ Prep provides fulfillment and logistics services for an electronics retailer. The team has implemented batch-picking strategies, real-time carrier selection, and AI-powered demand forecasting.
Thanks to AMZ Prep's efforts, the client has reduced their order processing time from six hours to 90 minutes, achieving a 99.5% on-time shipping rate. The team demonstrates impressive speed and flexibility in adjusting to demand spikes. AMZ Prep's project management is highly structured.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO & Co-Founder of Luna Distributors, Inc
Describe what your company does in a single sentence.
We offer high-demand electronics with a promise of next-day delivery
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
We sought to accelerate order processing and enhance last-mile delivery to meet increasing customer expectations.
SOLUTION
How did you find AMZ Prep?
Referral
Why did you select AMZ Prep over others?
Their same-day processing capabilities and partnerships with multiple carriers
How many teammates from AMZ Prep were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Prep implemented batch-picking strategies, real-time carrier selection, and AI-powered demand forecasting, reducing order processing time by 75%.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Order processing time reduced from 6 hours to 90 minutes, with 99.5% on-time shipping.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Highly structured, with real-time tracking and rapid issue resolution
What was your primary form of communication with AMZ Prep?
Email or Messaging App
What did you find most impressive or unique about this company?
Their speed and flexibility in adjusting to demand spikes
Are there any areas for improvement or something AMZ Prep could have done differently?
None for now, they are exceptional to work with
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment Services for Skincare Company
FulfillmentWarehousing & Distribution
Confidential
Feb. 2024 - Mar. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed with their AI-driven shipping delay predictions and proactive solutions."
Mar 23, 2025
Brand & Marketing Manager, Colorescience
Marina F.
Other industries
Carlsbad, California
51-200 Employees
Online Review
AMZ Prep provided fulfillment services for a skincare company. The team optimized the client's shipping routes, introduced multiple carrier redundancies, and implemented a real-time delay monitoring system.
Thanks to AMZ Prep's efforts, the client's delivery delays reduced by 85%, and customer complaints dropped by 42%. The team manifested their professionalism by providing 24/7 support and resolving issues promptly. They also leveraged their knowledge and expertise to deliver high-quality solutions.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Brand & Marketing Manager of Colorescience
Describe what your company does in a single sentence.
We sell high-end skincare products that require fast and secure shipping.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
We needed to reduce frequent shipping delays that affected customer satisfaction
SOLUTION
How did you find AMZ Prep?
Trade show networking
Why did you select AMZ Prep over others?
Their predictive analysis for shipping risk mitigation
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Prep optimized our shipping routes, introduced multiple carrier redundancies, and implemented a real-time delay monitoring system, reducing transit delays by 85%.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Delivery delays reduced by 85%, and customer complaints dropped by 42%.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Proactive with 24/7 monitoring and rapid issue resolution.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed with their AI-driven shipping delay predictions and proactive solutions.
Are there any areas for improvement or something AMZ Prep could have done differently?
While working with them the experience was great, no area for improvement
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"No More Shipping Delays!
Warehousing & Distribution Services for Consulting Company
Warehousing & Distribution
Confidential
Oct. 2024 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"I'm impressed by their technology-first approach to fulfillment."
Mar 19, 2025
Directot, Optima Warehouse Solutions Ltd.
Neil Bennett
Verified
Other industries
Stratford, England
11-50 Employees
Online Review
Verified
AMZ Prep provides warehousing and distribution services for a consulting company. The team supports the client's warehouse management system and suggests optimal storage locations based on product velocity.
Thanks to AMZ Prep's efforts, the client has lowered their operational costs and improved picking efficiency. The team showcases an impressive technology-first approach to fulfillment. AMZ Prep is highly responsive and data-driven. They communicate via email and virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Directot of Optima Warehouse Solutions Ltd.
Describe what your company does in a single sentence.
We operate on fast-moving online retail business with high SKU turnover.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
We needed an automated putaway system to reduce storage costs and improve efficiency
SOLUTION
How did you find AMZ Prep?
Referral
Why did you select AMZ Prep over others?
Referred to me
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Preo's WMS suggested optimal storage locations based on product velocity, reducing storge
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Lowered opertional costs and improved picking sfficiemney
Describe their project management. Did they deliver items on time? How did they respond to your needs?
High responisve and data-driven.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I'm impressed by their technology-first approach to fulfillment.
Are there any areas for improvement or something AMZ Prep could have done differently?
None for now
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
"Grace-changing Warehouse Tech
Fulfillment Services for Hair Supplement Brand
FulfillmentWarehousing & Distribution
$10,000 to $49,999
Nov. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their ability to maintain flawless regulatory compliance is impressive."
Mar 13, 2025
Business Operations Manager, Nutrafol
Shayna Seals
Retail
New York City, New York
201-500 Employees
Online Review
AMZ Prep provides ongoing fulfillment services for a hair supplement brand. Their work focuses on handling temperature-sensitive product storage, managing temperature logs, and ensuring FDA compliance.
Thanks to AMZ Prep's efforts, the client has passed the FDA audit with zero observations. The team is thorough and compliance-driven, ensuring excellent regulatory compliance. What stands out about AMZ Prep is their expertise. The partners interact via in-persona and virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Business Operations Manager of Nutrafol
Describe what your company does in a single sentence.
We supplements that require strict documentation and temperature control
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
We needed a fullfillment provider capable of handling FDA compliance and temperature-sensitive storage
SOLUTION
How did you find AMZ Prep?
Refferal from a regultory consultant
Why did you select AMZ Prep over others?
Proven expertise in handling regulated products.
How many teammates from AMZ Prep were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Prep provided perfect documentation, detailed temperture logs, and batch tracking. Their systems ensured compliance with FDA guidelines.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We passed our latest FDA audit with zero observations.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Extremely thorough and compliance-driven
What was your primary form of communication with AMZ Prep?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
Their ability to maintain flawless regulatory compliance is impressive.
Are there any areas for improvement or something AMZ Prep could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Flawless Compliance & Execution
Climate-Controlled Storage Solutions for Coffee Shop Chain
Warehousing & Distribution
Confidential
July 2024 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"Their attention to detail in temperature and humidity control stands out."
Mar 5, 2025
Managing Director, The Coffee House
Chris Shelmerdine
Food & Beverage
Westbrook, Maine
201-500 Employees
Online Review
AMZ Prep provides climate-controlled storage solutions for a coffee shop chain. The team offers precise humidity control and an advanced batch tracking system to maintain the integrity of the client's products.
AMZ Prep has helped the client extend the shelf life of their coffee, prevent any spoilage issues, and improve customer satisfaction. The team is detail-oriented, highly organized, and attentive to detail regarding temperature and humidity control. They also communicate via online meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Managing Director of The Coffee House
Describe what your company does in a single sentence.
Sell premium coffee with strict freshness and storage requirements
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Needed a fullfillment partner with precise humidity control and batch tracking
SOLUTION
How did you find AMZ Prep?
Recommended by an indstry contact
Why did you select AMZ Prep over others?
Specialized climate-controlled storage solutions.
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Prep's Birmingham facility povided precise humidity control and advanced batch tracking system to maintain product integrity.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Longer shelf life for coffee, zero spoilage issues, and improved customer satisfaction.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Detail-oriented and hghly organized.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their attention to detail in temperature and humidity control stands out.
Are there any areas for improvement or something AMZ Prep could have done differently?
None
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
"Perfect for Speciality Products!
Fulfillment Services for Kitchen Equipment Company
Fulfillment
Confidential
Aug. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Partnering with AMZ Prep has revolutionized our operations."
Mar 3, 2025
President, Frieling USA, Inc.
Drew Brown
Manufacturing
Fort Mill, South Carolina
11-50 Employees
Online Review
AMZ Prep provides fulfillment services for a kitchen equipment company. The team manages the client's products using an inventory tracking system and provides QC and packaging solutions.
Thanks to AMZ Prep's efforts, the client has achieved a 44% reduction in shipping damage and a 31% increase in processing speed. The team has provided daily inventory updates and weekly performance reports throughout the engagement. AMZ Prep's rigorous control measures are impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of Frieling USA, Inc.
Describe what your company does in a single sentence.
we specialize in providing top-tier kitchen equipment and specialty cooking tools designed for professional chefs and passionate home cooks.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
To enhance operational efficiency and customer satisfaction
SOLUTION
How did you find AMZ Prep?
Clutch Site
Why did you select AMZ Prep over others?
Their proven expertise in handling high-value items
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
When it came to finding the right partner to handle our high-value products, AMZ Prep stood out. Their expertise in managing premium items, combined with their advanced inventory tracking system, made them the ideal choice. They introduced rigorous quality control measures and tailored packaging solutions to ensure our products arrive in perfect condition.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Partnering with AMZ Prep has revolutionized our operations. Thanks to their efforts, we’ve achieved a 44% reduction in shipping damage and a 31% increase in processing speed, even during our most demanding seasons.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
With daily inventory updates and weekly performance reports, we’re able to consistently uphold the excellence our customers expect.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They introduced rigorous quality control measures and tailored packaging solutions to ensure our products arrive in perfect condition.
Are there any areas for improvement or something AMZ Prep could have done differently?
They could always improve more to further enhance more patnership
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Logistics Services for Sustainable Household Products Co
AMZ Prep provides logistics services for a sustainable household products company. The team helps the client reduce packaging waste and improve shipping efficiency.
Thanks to AMZ Prep's efforts, the client has achieved a 32% reduction in packaging waste and a 43% improvement in shipping efficiency. The team is responsive and communicates via email, messaging apps, and virtual meetings. Moreover, their innovative approach to sustainable packaging is impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Sales Representative of DaBella
Describe what your company does in a single sentence.
Our business focuses on sustainable household products, with environmental responsibility at the core of our operations.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Reduce packaging waste and improve shipping efficiency
SOLUTION
How did you find AMZ Prep?
Clutch Site
Why did you select AMZ Prep over others?
High ratings
Pricing fit our budget
Company values aligned
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We partnered with AMZ Prep for their commitment to sustainable practices and efficient inventory management.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The collaboration has yielded significant improvements a 32% reduction in packaging waste and 43% improvement in shipping efficiency.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they are very responsive.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their innovative approach to sustainable packaging and ability to balance environmental considerations with operational requirements has been impressive.
Are there any areas for improvement or something AMZ Prep could have done differently?
No. We really love working with them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Logistics & Back-Office Services for Musical Museum
Back Office OutsourcingFulfillmentLogistics & Supply Chain Consulting
$10,000 to $49,999
Jan. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team ensured clients get their orders as when due and also delivered every product on time and in good condition."
Feb 19, 2025
Retired VP, MIM, Musical Instrument Museum
Colleen Sanger
Arts, entertainment & music
Scottsdale, Arizona
51-200 Employees
Online Review
AMZ Prep provides logistics and back-office services for a musical museum. The team handles the client's orders and communicates with their customers.
AMZ Prep's services have resulted in a 45% reduction in handling damage and a 38% improvement in processing efficiency for the client. The team has exceptionally managed the client's complex multi-part orders and held regular quality checks. Their expertise has impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Retired-Vice President, Sales and Planning of MIM, Musical Instrument Museum
Describe what your company does in a single sentence.
We distribute professional music equipment and accessories, requiring careful handling of sensitive electronic components and varying sized items.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
needed to bridge the logistic gap between our clients and we.
reduce the stress of paper works.
SOLUTION
How did you find AMZ Prep?
Online Search
Clutch Site
Why did you select AMZ Prep over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The Key deliverable was the ease we now had when communicating with clients without having to fill too much paper works, knowing fulling well that we had a Partner in the form of AMZ Prep who could handle the logistic for us.
Another key deliverable was the substantial profit and the number of reviews gotten from our international clients, we recieved a barage of positive reviews from foreign clients and also saw our profit increase by 18.23% following our partnership with AMZ Prep.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The partnership has delivered outstanding results – a 45% reduction in handling damage and 38% improvement in processing efficiency. Their management of our complex multi-part orders has been exceptional. Regular quality checks and detailed inventory reports maintain our high standards.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team ensured clients get their orders as when due and also delivered every product on time and in good condition.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We chose AMZ Prep for their expertise in handling electronic equipment and their sophisticated inventory management system. Their team implemented specialized packaging protocols and detailed tracking for our high-value items.
Are there any areas for improvement or something AMZ Prep could have done differently?
Nil.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 21-30 of
78 Reviews
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