Alian Software Inc.

BACKGROUND

Please describe your company and position.

I am the CRO of Tensure

Describe what your company does in a single sentence.

Tensure, an IT consulting company that services large enterprises. We’re a remote company with about 100 employees across the US

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Alian Software Inc. to accomplish?

• We engaged Alian Software to handle the migration of our e-commerce platform from a heavily customized Solidus solution to Shopify.

SOLUTION

How did you find Alian Software Inc.?

• Online Search
• Clutch Site

Why did you select Alian Software Inc. over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Alian Software Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our Solidus platform had been heavily customized to support a customer referral system, SKU-specific credits, post-crowdfunding shipping workflows, and numerous other features. However, our internal teams were struggling with poor integrations and inadequate reporting. Our goal was to migrate to Shopify while preserving the critical customizations we had developed in Solidus.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Transitioning away from Solidus has had a transformative impact across our entire business. We are now reclaiming significant time that was previously lost to manual processes, improving efficiency and productivity company-wide.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Coordination was straightforward and seamless between our engineering manager and the web engineer from Alian Software, ensuring smooth collaboration throughout the project.

What was your primary form of communication with Alian Software Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What made Alian Software an exceptional partner was their ability to take a well-defined specification and execute it flawlessly, all while maintaining close communication to address any unexpected challenges that arose during the project. They delivered on time, within budget, and at an exceptionally high standard of quality.

Are there any areas for improvement or something Alian Software Inc. could have done differently?

No, everything went exceptionally well—this project was a great success.

BACKGROUND

Please describe your company and position.

I am the Chief Product Office and Co-founder of ScoreVision

Describe what your company does in a single sentence.

ScoreVision is a software company providing elegant software solutions that take the fan engagement experience in a professional stadium and makes it so easy to use and so affordable anyone can have.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Alian Software Inc. to accomplish?

• To help refactor our software applications from iOS into a cross-platform compatible format that responsively adapts to phones as well as tablets.

SOLUTION

How did you find Alian Software Inc.?

Referral

Why did you select Alian Software Inc. over others?

• Pricing fit our budget
• Good value for cost
• Responsive and Great Attention to Detail

How many teammates from Alian Software Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Converting a series of 8 different iOS tablet-focused apps to a React Native cross-platform format that adapts responsively to tablets and phones. The apps required a new GUI interface, provided to Alian. Alian applied the new GUI and made usability enhancements to it along the way as necessary. 

The apps included unique operation logic that had to be implemented and they needed to integrate with a Cloud platform for authentication and overall communications -- Alian helped with all of that as well. Alian also provided extensive cross-platform QA on all the apps.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A good portion of the apps they've developed through this partnership are in operation now and being sold to our clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every team member we've worked with has been super responsive and detail oriented. The quality of their work has exceeded our expectations.

What was your primary form of communication with Alian Software Inc.?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to provide a vast array of experience and expertise in a variety of different areas.

Are there any areas for improvement or something Alian Software Inc. could have done differently?

None that I can think of at this point in time. Very happy with Alian.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of (a/an) eCommerce

Describe what your company does in a single sentence.

We offer the world's best tastes virtually!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Alian Software Inc. to accomplish?

• Software Development
• Product Management
• Project Management

SOLUTION

How did you find Alian Software Inc.?

Other

Why did you select Alian Software Inc. over others?

High ratings, Pricing first our budget, Good value for cost

What was the size of Alian Software Inc.’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved developing a highly customized version of existing open source and commericial eCommerce platforms. Some other key deliverables were UX design and product ideation partnership.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Project Delivery
• On Time Completion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overall, their project management skills were adequate. For example when one of their developers fell ill - they pro-actively swapped in resources who were already familiar with the project so that helped the delivery to be on-time. We communicated on adaily basis through messaging and meet twice a week virtually and all of those meetings were joined on and time and felt very productive.

What was your primary form of communication with Alian Software Inc.?

In-Person Meeting, Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

I felt they were very communicative and proactive based on the needs of the customer and the project, also wanted to say having visited them at their office in India - their internal culture felt very familial and speaking to several team members (not directly in my project) - they praised how Alian took care of them and their family members.

Are there any areas for improvement or something Alian Software Inc. could have done differently?

I think there's always room for improvement on technical skills, I felt some parts of the project could have been delivered faster had team members been a bit more open about technical direction from the customer. Also some obvious bugs could have been caught by the dev/QA team before handing off to the customer.

BACKGROUND

Please describe your company and your position there.

I am the E-commerce Manager of a women's clothing brand. On the side, I manage and help project manage ongoing projects for other companies in the industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Alian Software Inc., and what were your goals?

We hired Alian Software at the beginning of the year to help with some ongoing issues that had come up with our website. For instance, fixing our collection grid, creating a new mobile navigation, develop a wholesale page, add homepage sections/changes and other minor issues or developments we needed. Since they did such good work, I decided to use Alian Software for my other freelance clients as well. In the past few months, they have developed a customized page for my jewelry client (that has exceeded my expectations) and create a press page.

SOLUTION

How did you select Alian Software Inc. and what were the deciding factors?

I hired Alian Software through upwork.com. I was really impressed with their portfolio and knowledge of Shopify and custom CSS/HTML.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Usually when I have a new project at hand, I briefly describe to them what the scope of the job would look like. From there, depending on the project, I personally draft up a mock of what I am envisioning the page to look alike, along with a creative brief. Once they come back with a quote & it's approved, they start the job. Alian Software is very great at time management, communication (even. though I may not be at sometimes) and executing the work to my liking.

How many people from the vendor's team worked with you, and what were their positions?

I mainly work with Devang Brahmbhatt, as he solely communicates with me on all jobs. The developers who I believe work on these projects are, Hetal Makwana and Kushboo Lad.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After helping with glitches and updating our mobile navigation recently, we are seeing a higher transactional conversion rate on mobile than before!

Describe their project management style, including communication tools and timelines.

We used upwork to communication projects through. Their timelines were always set at the beginning + achieved.

What did you find most impressive or unique about this company?

I'm very impressed with all the different projects I've thrown at them! Especially the crazier ones, like a stud customizer page. They are super willing to do whatever project at hand and execute it to the best of their abilities.

Are there any areas for improvement or something they could have done differently?

At first there was some communication errors - but once Devang took over as sole communicater it was smooth sailing.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Collabful, Inc. We help students form virtual study groups around similar work. Our service also matches former and current students together for additional guidance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Alian Software Inc.?

We were looking to rebrand our company from our previous name to Collabful, Inc. to better resonate with the challenges that students face. Alian Software is helping us through that process. 

SOLUTION

What was the scope of their involvement? 

To support our brand revamp, Alian Software functions as our right-hand development team. They’ve just redesigned the entire frontend of our website. Now, we’re moving forward with a long-term development project. They’ll be going through the full tech stack, which includes Vue.js, Laravel, and PHP.

What is the team composition? 

It was initially five frontend designers and developers since we were moving at such a rapid pace at that point. We’re now working with a project manager and a developer but will likely expand once the next development phase starts.

How did you come to work with Alian Software Inc.?

I created an Upwork ad that pulled in hundreds of applicants and then conducted rigorous interviews. I felt the most comfortable moving forward with Alian Software.

How much have you invested with them?

We’ve invested around $17,000 so far. Starting next month, that will jump to $21,000.

What is the status of this engagement?

The collaboration started in December 2020 and is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Alian Software is exceptional when it comes to communication, understanding, and flexibility. What I really admire about their team is that they’re there for us whenever we need them — be it for development, design, high-security measures, or even stand-up meetings. I haven’t gotten the same level of satisfaction with other off-shore companies as I’ve had with Alian Software.

How did Alian Software Inc. perform from a project management standpoint?

We meet directly with both their project manager and their developer so that there’s no miscommunication. I prefer this model over the more traditional single point of contact, so I’m glad that Alian Software was willing to cater to our needs. That just goes to show you how collaborative they are. On the technical side, we use Jira to coordinate and operate using a scrum/agile development method.

What did you find most impressive about them?

As the founder, I trusted them to pull through with the design for my platform, and they delivered. In fact, their team recommended so many modern ideas that ended up enhancing my platform altogether. I don’t even know if I’d be where I am today without them because they really brought my vision to life.

Are there any areas they could improve?

No, I can’t think of anything. I hate to be cliché, but I’m very satisfied with my experience.

Do you have any advice for potential customers?

Alian Software is a professional development center that does high-end development. So, you really have to know what you’re talking about with your idea because they’ll take you extremely seriously.

BACKGROUND

Please describe your company and your position there.

I'm the founder of a women's online clothing store. We specialize in women's fashion and sell the newest and trendiest women's clothing, accessory and more.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Alian Software Inc., and what were your goals?

My wife and I started a women's online clothing store via Shopify. In the beginning we tried to figure everything out and we reached a point where we knew this was too much. So we decided to hire a professional to help us. So we contacted Alian Software Inc and created a relationship. From the start, they were very professional. We communicated back and forth so they had an idea of what we wanted and they delivered. We are happy with their services and still have an ongoing relationship with them.

SOLUTION

How did you select Alian Software Inc. and what were the deciding factors?

We found Alian Software Inc through Upwork. Looking at their track record, we knew they were the one.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They design and developed our Shopify store

How many people from the vendor's team worked with you, and what were their positions?

I spoke with two client relationship managers and I communicated with them with whatever needs I needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are now preparing to run ad campaigns.

Describe their project management style, including communication tools and timelines.

We used Upwork to communicate.

What did you find most impressive or unique about this company?

They had multipe skillsets and could manage to do most of what we wanted done.

Are there any areas for improvement?

No, we are happy with everything. They communicated very well.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and creative director of The Design Studio, a creative studio.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Alian Software?

We partnered with them to develop a Shopify app for a client. It was out of the scope of what we could offer.

SOLUTION

What was the scope of their involvement?

It was a collaborative effort. The client laid out the roadmap of what they needed, and Alian Software helped us to develop a private and a public version of the custom Shopify app. When or staff gets busy, the team also jumps in to helps us with anything else we’re working.

What is the team composition?

I have one main point of contact, and I also work with three developers.

How did you come to work with Alian Software?

We did a Google search and did a dive into the work that they’d done for other clients. I then reached out to them for a quote.

How much have you invested with them?

We’ve spent between $20,000–$30,000.

What is the status of this engagement?

We’ve been working with them for about a year now. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They did exceptionally well. Alian Software took our client’s vision and what we wanted and made it into something that was useful and works well. The app looks incredible and professionally done.

How did Alian Software perform from a project management standpoint?

Their project management style is incredible. Alian Software is one of the easiest businesses we’ve worked with.  They map out the timelines if the deadline that the client suggests is realistic. If not, they advise us on choosing a more realistic deadline.

They’ve been clear with their communication, and they meet their deadlines every time. If an issue pops up, the team gives us an extended window of how long it will take them to fix it and is quick to address it. The team definitely meets the mark.

What did you find most impressive about them?

Alian Software is a great team to work with. They really took this project off the ground and delivered quickly. 

Are there any areas they could improve?

No, there are no areas of improvement. There are no shortcomings. Alian Software is a blessing to deal with compared to the other service providers we’ve dealt with over the years. It’s been nothing but positive.

Do you have any advice for potential customers?

Tell Alian Software exactly what you want and they’ll be able to deliver the product that you need. 

BACKGROUND

Please describe your company and your position there.

Nanocraft CBD creates innovative hemp products for athletes. I'm the Marketing Director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Alian Software Inc., and what were your goals?

We hired Alian Software to help us build a review-based Wordpress blog for one of our brands, CBD Examiners. The goal was to create a website where our writers can easily review the top CBD brands and shoppers can learn the pros and cons of each while claiming exclusive discounts.

SOLUTION

How did you select Alian Software Inc. and what were the deciding factors?

We found them on Upwork and were impressed with their portfolio, especially for the rate they offer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project included taking our vision and competitor examples, creating an original draft of the site, and working with us back and forth to create a finished version of the site.

How many people from the vendor's team worked with you, and what were their positions?

We worked with about two main people. One was the project manager and I believe another was one of the main developers for the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They created a great homepage and a brand profile template for us and we are happy with how it's turned out.

Describe their project management style, including communication tools and timelines.

Superior communication. They are very quick with feedback and have plenty of updates along the way. They're great to work with.

What did you find most impressive or unique about this company?

The quality of the service for the price.

Are there any areas for improvement or something they could have done differently?

We weren't always impressed with their original designs, but they were quick to make our requested changes and the project is coming along nicely.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a publishing firm and an educational website called Like Study.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Alian Software?

I’ve worked with Alian Software on several projects.

SOLUTION

What was the scope of their involvement?

Right now, we’re working on an e-learning website that students can log into to study English. Alian Software designed developed the website, and they’ve been doing both the front- and backend. Initially, they started out with Linux, and then they moved over to C++.

What is the team composition?

I’ve worked with more than 3–4 teammates.

How did you come to work with Alian Software?

I had worked with a few other Indian companies, and I found Alian Software on Upwork. I decided to work with them because they understood my financial situation.

How much have you invested with them?

We’ve spent between $50,000–$75,000.

What is the status of this engagement?

I began working with them in about 2016. We stopped the development for about a month in February when the pandemic began.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re satisfied, and they’ve given us good results. There a few bugs now, and everything has turned out okay so far. It’s been a long journey, but it’s been worth it. I’m very happy working with them.

How did Alian Software perform from a project management standpoint?

There’s a time difference between us and we’ve had a few miscommunications. Sometimes they do their work ahead of time. We mainly communicate via Skype.

What did you find most impressive about them?

It’s hard to find a partner that can help you realize what you have in mind into technology, but Alian Software does that. They also solve all the minute problems that come along with the process. 

Are there any areas they could improve?

No, I have no complaints at the moment. I’m getting a good deal out of this engagement.

Do you have any advice for potential customers?

Be respectful and patient. They are very respectful if you respect them. If you tell them there’s an emergency, they will work through the night to get it done. 

BACKGROUND

Please describe your company and your position there.

I am the owner of a SI company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Alian Software Inc., and what were your goals?

The website was very antiquated and ran on an outdated technology stack. The new website was not just a rewrite but a complete new envisioning of the brand and web presence of the non-profit. We hired Alian as a trusted partner to help us envision and built this next generation web solution for the organization. Our goal was to increase donations on the site by enabling deeper engagement with the site visitors.

SOLUTION

How did you select Alian Software Inc. and what were the deciding factors?

After going through a rigorous process to vet several vendors we found online, we decided on Alian Software as they were the most knowledgeable in the technology stack and had a long track record of successful projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work was to deliver 5 microsites and a main site. The main site represented the organization as a parent entity and the microsites each represented a business unit in the organization. The requirement was to build a fresh new site with API integrations to the backend CRM system as well as other integrations that were necessary per microsite. The technology used was WordPress, PHP.

How many people from the vendor's team worked with you, and what were their positions?

The vendor was well represented, with a senior account manager always leading all interactions. Every meeting had a blend of account management, business analysts and developers on the call.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The sites were delivered on time and within the specifications. Overall, the donations increased as visitor participation also increased.

Describe their project management style, including communication tools and timelines.

Daily standups, weekly account management calls. Tools: Skype.

What did you find most impressive or unique about this company?

Their knowledge and skills. Their commitment to our success. They did not step away from the project until it was absolutely done and signed off.

Are there any areas for improvement or something they could have done differently?

They performed beyond expectations.