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Convert More Callers into Customers

With everything we do, we have one mission: to convert more callers into customers and revolutionize the small business customer experience.

With a proprietary development program, our #1 rated virtual receptionists are trained to provide professional and personable customer service so you can impress callers and grow your business.

  • Min project size
    Undisclosed
  • Hourly rate
    < $25 / hr
  • Employees
    50 - 249
  • Locations
    Las Vegas, NV
  • Year founded
    Founded 2005

1 Locations

  • Las Vegas , NV

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate < $25 /hr
    Rating for cost 4.6 /5

    What Clients Have Said

    Abby Connect is praised for their affordability and value, with clients noting costs ranging from $300 to $12,000 annually. They provide responsive, professional service, significantly enhancing client communication while reducing operational burdens. Many reviews highlight their seamless integration and effectiveness in handling calls.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 72 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Abby Connect Review Insights

    Overall Review Rating

    4.8
    • Quality 4.9
    • Schedule 4.5
    • Cost 4.6
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Technical Improvements Suggested

      A few clients suggested improvements in technical areas, such as ensuring accurate information capture and enhancing the functionality of mobile and web apps. These enhancements could further streamline operations and improve service quality.

    • Cost-Effective Solutions

      Many clients find Abby Connect’s pricing to be reasonable and cost-effective compared to hiring full-time receptionists. The service saves businesses time and money, providing value through comprehensive call management.

    • Effective Call Management

      Abby Connect’s services have significantly improved clients' ability to manage inbound calls effectively. Businesses noted reduced missed calls, improved customer satisfaction, and enhanced operational efficiency thanks to the prompt handling of calls and relay of messages.

    • Exceptional Customer Service

      Many reviews consistently praise Abby Connect’s team for their professionalism, friendliness, and ability to create a positive impression with callers. Clients appreciate the seamless and personable interactions that make customers feel valued and understood.

    • Detailed and Accurate Call Handling

      Clients appreciate the detailed call handling and accurate message relay provided by Abby Connect. The service ensures that vital information is captured and communicated effectively, reducing the risk of missed opportunities.

    • Quick and Efficient Onboarding

      Clients frequently highlight the smooth and quick onboarding process with Abby Connect. The team is adept at understanding client needs, integrating seamlessly into existing operations, and setting up services with minimal disruption.

    Abby Connect Reviews

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    Virtual Receptionist for Law Firm

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2014 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "If you’re a small business starting out, Abby Connect is the place to go."

    Owner, The Law Office of Sean D. Lyttle
    Apryl Lyttle
    • Legal
    • Las Vegas, Nevada
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Abby Connect is the preferred partner for phone-answering services. They’re highly competent, competitively priced, and follow script well while answering and filtering calls.

    Virtual Receptionist for Financial Broker

    • Call Center Services
    • $10,000 to $49,999
    • Nov. 2012 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "You feel like you're their only client...I'm very impressed with [Abby Connect]."

    Broker, Securities Company
    Anonymous
    • Financial services
    • Las Vegas, Nevada
    • 501-1,000 Employees
    • Phone Interview 
    • Verified

    Abby Connect was needed to handle client calls in a quick and effective manner, transcribing, forwarding, and directing them for a financial broker - acting as the first line of defense for said clients.

    Virtual Receptionist for Public Relations Company

    • Call Center Services
    • $50,000 to $199,999
    • July 2011 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Abby Connect is a great opportunity for businesses that are growing and need to have a professional presence."

    President, Sarah Thornton PR
    Sarah Thornton
    • Advertising & marketing
    • Las Vegas, Nevada
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Abby Connect provides all the tools necessary to work remotely: answering your business phone, forwarding your mail, and booking conference rooms – redefining many small business processes.

    Virtual Receptionist for Independent Insurance Agency

    • Call Center Services
    • $10,000 to $49,999
    • July 2010 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "Abby Connect is courteous, friendly, and professional. I haven't had any kind of negative feedback."

    Owner, Millenial Insurance Group
    Anonymous
    • Financial services
    • Las Vegas, Nevada
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Abby Connect provides virtual receptionist and office services for an independent insurance agency, transferring calls and taking messages while servicing other onsite amenities.

    Virtual Receptionist for Shuttle Transportation Company

    • Call Center Services
    • Less than $10,000
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They sound like they actually work directly for our company."

    CEO, Gold Eagle Express
    Anonymous
    • Transportation
    • New York City, New York
    • 11-50 Employees
    • Phone Interview 
    • Verified

    In this ongoing collaboration since 2015, Abby Connect provides virtual receptionist services including message taking, emailing, call transferring, lead capturing, and more. 

    Virtual Receptionist for Drive Tour Company

    • Call Center Services
    • Confidential
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    3.0
    Willing to Refer
    4.0

    "[T]hey’re really attentive when listening...they’re able to relay information almost perfectly."

    Operations Manager, Drive Tour Company
    Anonymous
    • Hospitality & leisure
    • Nevada, United States
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Abby Connect Virtual Receptionists provides phone greeting services for a B2B tour management company. They collect information from customers, then pass calls along to the internal team. 

    Virtual Receptionist for Financial Services Firm

    • Call Center Services
    • $10,000 to $49,999
    • Mar. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They work with a number of businesses, but they treat me as if there's only a handful."

    Owner, Bolden and Associates LLC
    Anonymous
    • Financial services
    • Las Vegas, Nevada
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Abby Connect provides virtual receptionist services that work to answer incoming calls and give detailed caller information, while giving the option to direct calls to voicemail. 

    Call Center Services for Business Services Firm

    • Call Center Services
    • Less than $10,000
    • Jan. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "Abby Connect was great!"

    Principal, Heyward CPA PLLC
    James Heyward
    • Business services
    • Durham, North Carolina
    • 1-10 Employees
    • Online Review 
    • Verified

    Abby Connect provides call center services for a business services firm. The team answers the phones when the client's associates are unavailable, responds to basic client questions, and makes outbound calls.

    Answering Services for Healthcare Software Provider

    • Call Center Services
    • $10,000 to $49,999
    • May - Aug. 2022
    4.5
    Quality
    4.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    4.0

    "They were easy to deploy and train." 

    IT Program Manager, Healthcare Software Provider
    Anonymous
    • Healthcare
    • Newtown, Pennsylvania
    • 201-500 Employees
    • Online Review 
    • Verified

    Abby Connect provided answering services for a healthcare software provider. The firm prepared the scripts, while the team customized the script forms. Two teammates worked directly with the client on this.

    Call Center Services for Private Investigation Agency

    • Call Center Services
    • $10,000 to $49,999
    • Aug. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "They are extremely efficient and reliable."

    Senior Investigator, Private Investigation Agency
    Anonymous
    • Other Industry
    • Las Vegas, Nevada
    • 51-200 Employees
    • Online Review 

    Abby Connect provides call center services for a private investigation agency. They handle all the business calls and relay the information to the company.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    81
    Overall Review Rating
    4.8
    Source
    Clutch
    Last Updated
    April 24, 2025

    Business Entity

    Business Entity Name TELASSISTANT LLC
    Source Nevada Secretary of State
    Jurisdiction of Formation Nevada
    Date of Formation February 10, 2010
    Status Active
    Last Updated December 17, 2020
    ID NV20101103495

    Credit Report Results

    International Credit Risk Assessment Low Risk
    Source Creditsafe
    Last Updated January 1, 2022
    Learn More About The Clutch Verification Process

    Locations (1)

    101 - 150

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