• Get Matched

Convert More Callers into Customers

With everything we do, we have one mission: to convert more callers into customers and revolutionize the small business customer experience.

With a proprietary development program, our #1 rated virtual receptionists are trained to provide professional and personable customer service so you can impress callers and grow your business.

  • Min project size
    Undisclosed
  • Hourly rate
    < $25 / hr
  • Employees
    50 - 249
  • Locations
    Las Vegas, NV
  • Year founded
    Founded 2005

1 Locations

  • Las Vegas , NV
No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate < $25 /hr
    Rating for cost 4.6 /5

    What Clients Have Said

    Abby Connect offers competitive pricing with clients reporting costs ranging from $300 to $1,800 monthly. Many reviews praise the value for cost, highlighting professional service and time savings, suggesting that their services are a cost-effective alternative to hiring in-house staff.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 71 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Abby Connect Review Insights

    Overall Review Rating

    4.8
    • Quality 4.9
    • Schedule 4.5
    • Cost 4.6
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Professional Customer Interaction

      Clients consistently compliment Abby Connect's professionalism and courtesy. Their team provides a positive first impression for callers, often leading customers to believe they are speaking with in-house staff. This enhances the client's public image and customer satisfaction.

    • Seamless Integration and Adaptability

      Abby Connect integrates smoothly into clients' workflows, requiring minimal training. They adapt well to specific business needs, ensuring services align with client expectations. This flexibility makes them a reliable partner for various industries.

    • Room for Improvement in Script Accuracy

      Some clients noted occasional issues with the accuracy of call scripts and message details. Ensuring precise information collection and adherence to scripts could enhance service reliability.

    • Enhanced Business Productivity

      By handling calls and messages, Abby Connect allows clients to focus on core business activities, improving overall productivity. Clients report significant time savings and increased operational efficiency.

    • Cost-Effective Solution

      Clients find Abby Connect to be a cost-effective alternative to hiring in-house receptionists. Their services offer excellent value, especially for small businesses and startups seeking professional call management without the overhead of additional staff.

    • Positive Impact on Client Relationships

      The professional and friendly demeanor of Abby Connect receptionists positively impacts client relationships. Their ability to convey a welcoming and competent image reflects well on the businesses they represent.

    Abby Connect Reviews

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    Virtual Receptionist for Law Firm

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2014 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "If you’re a small business starting out, Abby Connect is the place to go."

    Owner, The Law Office of Sean D. Lyttle
    Apryl Lyttle
    • Legal
    • Las Vegas, Nevada
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Abby Connect is the preferred partner for phone-answering services. They’re highly competent, competitively priced, and follow script well while answering and filtering calls.

    Virtual Receptionist for Financial Broker

    • Call Center Services
    • $10,000 to $49,999
    • Nov. 2012 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "You feel like you're their only client...I'm very impressed with [Abby Connect]."

    Broker, Securities Company
    Anonymous
    • Financial services
    • Las Vegas, Nevada
    • 501-1,000 Employees
    • Phone Interview 
    • Verified

    Abby Connect was needed to handle client calls in a quick and effective manner, transcribing, forwarding, and directing them for a financial broker - acting as the first line of defense for said clients.

    Virtual Receptionist for Public Relations Company

    • Call Center Services
    • $50,000 to $199,999
    • July 2011 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Abby Connect is a great opportunity for businesses that are growing and need to have a professional presence."

    President, Sarah Thornton PR
    Sarah Thornton
    • Advertising & marketing
    • Las Vegas, Nevada
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Abby Connect provides all the tools necessary to work remotely: answering your business phone, forwarding your mail, and booking conference rooms – redefining many small business processes.

    Virtual Receptionist for Independent Insurance Agency

    • Call Center Services
    • $10,000 to $49,999
    • July 2010 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "Abby Connect is courteous, friendly, and professional. I haven't had any kind of negative feedback."

    Owner, Millenial Insurance Group
    Anonymous
    • Financial services
    • Las Vegas, Nevada
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Abby Connect provides virtual receptionist and office services for an independent insurance agency, transferring calls and taking messages while servicing other onsite amenities.

    Virtual Receptionist for Shuttle Transportation Company

    • Call Center Services
    • Less than $10,000
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They sound like they actually work directly for our company."

    CEO, Gold Eagle Express
    Anonymous
    • Transportation
    • New York City, New York
    • 11-50 Employees
    • Phone Interview 
    • Verified

    In this ongoing collaboration since 2015, Abby Connect provides virtual receptionist services including message taking, emailing, call transferring, lead capturing, and more. 

    Virtual Receptionist for Drive Tour Company

    • Call Center Services
    • Confidential
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    3.0
    Willing to Refer
    4.0

    "[T]hey’re really attentive when listening...they’re able to relay information almost perfectly."

    Operations Manager, Drive Tour Company
    Anonymous
    • Hospitality & leisure
    • Nevada, United States
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Abby Connect Virtual Receptionists provides phone greeting services for a B2B tour management company. They collect information from customers, then pass calls along to the internal team. 

    Virtual Receptionist for Financial Services Firm

    • Call Center Services
    • $10,000 to $49,999
    • Mar. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They work with a number of businesses, but they treat me as if there's only a handful."

    Owner, Bolden and Associates LLC
    Anonymous
    • Financial services
    • Las Vegas, Nevada
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Abby Connect provides virtual receptionist services that work to answer incoming calls and give detailed caller information, while giving the option to direct calls to voicemail. 

    Answering Services for Healthcare Software Provider

    • Call Center Services
    • $10,000 to $49,999
    • May - Aug. 2022
    4.5
    Quality
    4.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    4.0

    "They were easy to deploy and train." 

    IT Program Manager, Healthcare Software Provider
    Anonymous
    • Healthcare
    • Newtown, Pennsylvania
    • 201-500 Employees
    • Online Review 
    • Verified

    Abby Connect provided answering services for a healthcare software provider. The firm prepared the scripts, while the team customized the script forms. Two teammates worked directly with the client on this.

    Call Center Services for Private Investigation Agency

    • Call Center Services
    • $10,000 to $49,999
    • Aug. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "They are extremely efficient and reliable."

    Senior Investigator, Private Investigation Agency
    Anonymous
    • Other Industry
    • Las Vegas, Nevada
    • 51-200 Employees
    • Online Review 

    Abby Connect provides call center services for a private investigation agency. They handle all the business calls and relay the information to the company.

    Customer Service Support for Law Firm

    • Call Center Services
    • Less than $10,000
    • June 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The quality of their services is top-notch."

    Owner, Hutchison Law
    Roger Hutchison
    • Legal
    • Tinley Park, Illinois
    • 1-10 Employees
    • Online Review 
    • Verified

    Abby Connect provides customer service support for a law firm. They have provided a receptionist who handles inbound calls during office hours and voicemails after duty. 

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    80
    Overall Review Rating
    4.8
    Source
    Clutch
    Last Updated
    November 6, 2024
    Business Entity
    Business Entity Name TELASSISTANT LLC
    Source Nevada Secretary of State
    Jurisdiction of Formation Nevada
    Date of Formation February 10, 2010
    Status Active
    Last Updated December 17, 2020
    ID NV20101103495
    Credit Report Results
    International Credit Risk Assessment Low Risk
    Source Creditsafe
    Last Updated January 1, 2022
    Learn More About The Clutch Verification Process

    Locations (1)

    101 - 150

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