Award-Winning Mobile +Web Apps & Premium Websites
247 Labs is an award-winning team of trained, certified and experienced mobile app and web app developers, UX/UI designers and business analysts who follow an agile approach to consistently deliver high-quality highly engaging application development and design projects.
We follow 6 Step process that guarantees client satisfaction and project success - ask us about it and we will send it to you.
We have experience creating award-winning mobile applications for many industries.
We specialize in making mobile applications, web applications and premium websites for:
- The Medical/Health industry
- Learning/education industry
- Financial sector
- Creating dynamic mobile app prototypes for startups
- Creating on-brand high-reliability applications for large enterprises
- Optimizing, fixing and supporting existing mobile and web applications, databases and websites.
- We also have expertise with Ai/machine learning projects
Our process helps us quickly understand your need, architect and implement technical solutions to deliver maximum value and create positive change.
Based in Toronto, 247 Labs is made of a top-notch dev & creative team. We offer unparalleled consultation & superb delivery for your application needs.
SERVICES WE OFFER
- Web application development
- Mobile application development
- Ecommerce
- eLearning Solutions
- Custom applications
- UI/UX Design
- Requirements
- Testing & Quality Assurance
- Development Operations
EXPERIENCE
Over the last 9 years, we have been involved in the design and development of custom applications. Unmatched integrity and communication skills. Experience working for clients like GM, J&J, Rogers Communications and Motorola.
CERTIFICATIONS & PARTNERSHIPS
- WordPress Experts
- Native and Hybrid mobile app development experts
- Cloud hosting experts: AWS (Amazon Web Services), GCP, and MS Azure
- IBM Watson
- Shopify Experts
- WooCommerce Experts
- Marketo
- WPEngine
- Upwork PRO
Focus
Portfolio
Motorola, Rogers Communications, FidoJohnson & Johnson, Davis & Henderson, Maytag, The Paul Getty Foundation, Oklahoma City, Johnson & Johnson, Ontario Government, Government of Canada, Davis & Henderson and Maytag., Sick Kids Foundation

Mobile App for a Large Non-Profit Organization
We have created a custom mobile app for a large non-profit organization. It is a community app that has several features including event booking.
We completed the app within 6 weeks - this includes design and development.
The app is live and has very positive user feedback.

Car Part Buying mobile App
We created the brand, a web app and the mobile app for a car-parts selling company called Rhodium Refining.
The apps have received very positive feedback from the clients using them.
Since we went live their business has grown substantially.

Sight Seeing Mobile App
We created an official mobile app for the Government of Yukon - for those visiting the Yukon Territory. The app is made in both French and in English.
The app is one of the most popular apps for those visiting Yukon.

Newcomer Mobile App
We created a custom mobile app for JVS. JVS is a leading Canadian public service organization that works with newcomers. It needed a resource-based mapping app that can help them assist immigrants and refugees settling in Toronto.
The app has received good feedback from settlers on the app. And 247 Labs received a certificate of appreciation from the organization.

Cutting Edge Dental Ai Prototype Proof of Concept
Challenge
Demonstrate the ability of Ai to detect and diagnose dental disease.
Solution
Complete architecture, design and development of an Ai dental platform that can detect and diagnose dental problems.
Impact
The prototype impressed the research team and the project received over $250,000 in additional research funding.

Project Management Web App
We created this high-performing mobile responsive website for a web app management tool with a custom free trial and a custom subscription model that we made. We also made the client's full branding. This was done with WP and Boostrap base with JQuery & PHP custom code and MySQL database.

Ashtik eCommerce Fashion Retailer
The objective was to create an international global e-commerce fashion brand that retails women’s top fashion brands similar to Sephora, Harrods and BeautyBay.
The 247 Labs e-commerce design and development team worked with the marketing department to create a global brand that promotes the latest fashion trends and a global look and feel.
The final product was one of the best online fashion brands in eastern Europe. Our 247 Labs e-commerce team has engineered Ashtik's web store and app with easy scalability in mind: Ashtik now also sells high-end men's fashion through its online store & app

Award Winning Medical Learning Platform (LMS)
ImageSim is an award-winning accredited competency-based learning system (LMS) for healthcare professionals. The system was designed in collaboration with SickKids Hospital and the University of Toronto's Faculty of Medicine.
We converted the learning system into an online platform where various user types can log-in and consume the medical courses made for them. We added secure e-commerce functionality to allow various types of users to easily pay for courses. Link to the live website: https://imagesim.com/
The platform had received high reviews from the hundreds of students and faculty that has used it since its launch. And won several awards for its innovation in Medical Education and Medical Online Learning.

SEO SaaS Tool Upgrade & Support
We fixed and upgraded a live SEO SaaS that has hundreds of users. We fixed the backend while adding new features. But also adding front-end improvements.
We had multiple team members working congruently to upgrade the system while keeping it live. Working very closely with the client to make sure not to interfere with his existing operations.
The added features and improved user experience have allowed the client to triple the number of active monthly clients using the tool. The tool also received hundreds of 4.5 star+ reviews across multiple websites.

Medical platform for lab tests launched in Canada
TabLabs is the first-ever on-demand medical platform for lab tests (including Covid-19 Tests, prenatal screen, life insurance screening and more) that was launched in Canada. We designed, architectured, developed, tested and launched the full Medical Platform that includes mobile applications, a website and a web application, and creating a full brand.You can read more about them on their website: https://taplabs.ca/ A warm welcome from users with a 5 Star user reviews for the IoS app. Also the platform has been approved by the Alberta Government to operate as a medical lab. The platform is being considered for several awards.
> You can read more about it on our website: https://247labs.com/portfolio/taplabs/

Trailer Plus
Trailers Plus is one of the leading trailer manufacturers in North America. The 247 Labs team worked to build an online website that sets Trailer Plus as a digital leader that dominates the trailer ordering and e-commerce world with a superb UI/UX design. Our team came together on design, development & testing to build the number one website in its market and increase client sales even more.

Mobile App for a Steel Suppliers & Manufacturers
We created a custom mobile app for a B2B association of steel suppliers and manufacturers.
The app has several notable features, including:
- Newsfeed
- Custom profiles and features for each user type (manufacturer, supplier, association manager, association staff)
- Custom designed visualizations
- Calendar of events with the ability to manage own event booking
- Custom map with complex filters
The app was well-received by the associations' staff and members.

General Motors Business Apps
Created from scratch the OnStar Advisor booking web application and nearby restaurant offers for GM customer service reps. With several web applications to use for the staff. The applications created were integrated into GM's existing systems.

SAFEAPP Mobile App
Architectured, developed and designed a complete app to help those who have survived sexual attacks to help get some relief from their trauma and empower them. The final solution was a mobile app that had a video, audio and resource library and a meditation component. The client received notable mention in the Stanford Social Innovation Review-Journal and received excellent feedback from survivors.
You can see the app here:
https://apps.apple.com/us/app/id1519033347
https://play.google.com/store/apps/details?id=com.hopehealing.safeapp

Real Estate Mobile App
Project
Design and develop a location-based real-estate mobile app for one of the largest property management companies in the Guelph region. The app needed to be easily scalable to 1000s of users.
Solution
A hybrid mobile app that is listed on both the Google Play Store and on the Apple store. The mobile app allows users to easily see in real-time details about company-owned properties that are near them.
Impact
Although the app was originally created for just the company’s management, due to its popularity, it was quickly scaled after launch to be shared by over 980 staff and stakeholders.
> You can read more about it on our website: https://247labs.com/portfolio/skyline-group/

Recruitment Company website and web app.
Created from scratch a custom website for a staffing company. The website includes custom-made sections for talent as well as for the companies hiring. Each has its own login from the main menu. We also optimized the website.

Mobile App Fix, Upgrade and Launch
The client had a broken mobile app that was not working. We took over the project from the previous developer. We did a full review of the app's code. We fixed the app and launched it on the app stores.
The client loved the work so much that they left us a 5-star review.

World's Best Web App for 3D Model Buying
Poliigon is the leading source of photo-realistic textures for digital artists. Poliigon’s extensive library of files was a challenge to manage. Our team re-architectured the website, redesigned the front-end user experience, and implemented a backend admin system. Following the development work, Poliigon increased its annual membership by 100% and we are glad to have them as an ongoing partner.

Elite HRV IoT Mobile App
Elite HRV started as a personal passion project for its founder. With the help of 247 Labs, it has grown into the most widely used and top-rated heart rate variability (HRV) app. The result was a seamless user experience across a central website, iOS and Android apps, and heart-rate monitors. Users can interact with their heart-rate data on any platform and receive personalized recommendations.

Johnson & Johnson Branded Web Design
Johnson & Johnson’s Talent Acquisition team needed medical students to know about their internship program. 247 Labs team developed a website that stood out with its own logo and its own branding. All the graphic elements were created from scratch and resulted in an appealing brand new website. Applications increased by 40% and the project was concluded in a tight timeline - just three weeks.

MET PathFinder
MET Pathfinder is a job search application designed to help Canadian Army Veterans' and their spouses' transition into civilian life once they leave the army. The Job Matching application enables employers to post jobs and sift through matched skills to engage with qualified candidates. 247 Labs' design and development resulted in a significant increase in engagement and usage of the job board.

Non Profit Custom Web App
MyDirectPlan is a solution for all of Ontario’s community support agencies. It has been designed to help people with developmental disabilities receive support. 247 Labs team created a web and mobile-based membership application that was easy to manage and to submit the application. Since its implementation, efficiency increased by 400%, and it has over 100,000 users to date.

Restaurant Locator Mobile App
We re-designed and re-developed this app from an older version that was broken

Corporate Education Mobile Apps
Motorola needed a custom solution to educate a global workforce about the features of their new products. 247 Labs provided a flexible, reusable solution to meet Motorola’s internal training needs. The e-learning platform we created was modular and designed to grow with each new release of a Motorola product while keeping their workforce knowledgeable on every new launch.

eCommerce Website
FitWear was getting traction in the fitness apparel market. Their customer base was growing, but their original e-commerce site couldn't keep up. 247 Labs rebuilt the site on a solid enterprise-grade e-commerce platform. The results speak for themselves: 5 million unique annual users, instantaneous load times, ease of use, improved sales conversion and enhanced sales reporting.

Project with US Department of Energy
Designed, architecture and developed a very complex budgeting and multi-department financial review and approval application.
Challenge
To capture the complex and very specific requirements into a portal that accommodated 7 different user types (multi-tenants).
Solution
Designed and architectured a complete ETL layer framework to build the solution to match client specs.
Result
An enhanced dashboard and a power user interface made staff jobs a lot easier, secure, faster and avoided unnecessary delays and errors.

Multi-lingual AODA and WCGAC compliant web app
Multi-lingual AODA and WCGAC compliant web app that is mobile optimized with client login and payment and custom client registration and post-login exclusive content access made for a non-profit.

Autobiography Making Mobile App
We took over a half-built broken app from an existing provider that went out of business. We facilitated the transfer of the source code and app assets to the client's ownership. Then we fixed the app and finished it, and we launched it on both app stores.

Motorcycle Online Learning Course
We created a web-based easy-to-use motorcycle learning course. The course was created with quizzes, videos, various types of interactive learning activities to engage the learner.
Reviews
the project
Software Development for Motorcycle Training Company
''The product functions as intended, meeting our expectations.''
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the owner of a motorcycle training company.
What challenge were you trying to address with 247 Labs Inc.?
I wanted to develop the framework and programming for an online course I wanted to offer through my website.
What was the scope of their involvement?
247 Labs Inc. has been helping us with the custom software development of a web app that I just created on WordPress. We started by committing to a schedule, which they keep tight. After that, we went through a testing phase, and we’re currently working on polishing the product they created.
In addition to that, we want them to provide maintenance and updates to our platform.
How did you come to work with 247 Labs Inc.?
We put out an application on Upwork, and they responded to it. We had a meeting with them where I gave them a detailed list of my requirements, including the government standards. 247 Labs Inc.’s team said that they were up to it, showed me examples of what they could do, and I decided to go forward with them.
How much have you invested in them?
We’ve spent around $30,000 CAD (approximately $23,300 USD) with them so far.
What is the status of this engagement?
We started working together in November 2021, and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
I’ve been putting around 200 people every month through our software, and I haven’t had any functionality problems with the system. Overall, the product functions as intended, meeting our expectations.
How did 247 Labs Inc. perform from a project management standpoint?
They’ve been meeting our deadlines and budgets. Regarding tools, we’ve been using email, phone calls, and Microsoft Teams.
What did you find most impressive about them?
The professional look of the software they’re creating is outstanding.
Are there any areas they could improve?
They could enhance their bug testing and run-throughs to avoid bugs. Other than that, everything’s great.
Do you have any advice for potential customers?
Be as detailed as possible with what you need.
the project
Web Development for Online Medical Platform
"We love their understanding, patience, empathy, and flexibility."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I own mPwrWare Canada (11994808 Canada Inc), a company dedicated to building bridges between users with medical complexities and the larger world, through power and web technology.
For what projects/services did your company hire 247 Labs Inc., and what were your goals?
I hired 247 labs to perform web and business development, marketing, support, and hosting of; two web projects. The first project is a clinical project positioned somewhere between an object-oriented drawing package like Visio and a word processor like Word, allowing users to paint sentences like an artist would paint a painting. The second project is a pan/zoom/rotate manager for 2D stills/video streams that is entirely driven by an eye tracker to allow quadriplegic users to easily drive this behavior just as easily as a neurotypical person would use a pinch/zoom gesture.
How did you select this vendor and what were the deciding factors?
I created a worldwide Upwork campaign with descriptions of both projects and interviewed dozens of individuals and teams around the planet. I selected 247 because they had experience building medical/accessible apps and because their lead salesman took a good amount of time to get to know me and the way I work in order to determine the level of fit with his organization. Never at any time did I feel pressured, only encouraged.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The projects were envisioned as having to be done in well defined phases, with pauses in between as rounds of funding become available. Since 247 team members work on multiple projects, this kind of on/off project planning works well with their system, and with my available funding realities.
How many people from the vendor's team worked with you, and what were their positions?
The lead salesperson was my first and ongoing contact. The project manager stepped in next, then a UI and a UX designer, then a developer. As the projects mature, other skill sets are also available to onboard and contribute, such as digital marketing, support, hosting and business development. It's this kind of flexibility that makes a company such as this so attractive to small organizations like mine.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
(Mar 29/22) The projects are on their first pause, so I expect to update this review periodically when we re-activate them.
Describe their project management style, including communication tools and timeliness.
The projects are run according to a specific process which is well explained in the earlier rounds of meetings, and detailed invoices are always provided that indicate exactly what kinds of work are being done.
What did you find most impressive or unique about this company?
We love their understanding, patience, empathy, and flexibility.
Are there any areas for improvement or something they could have done differently?
I'll defer answering this one until I have a chance to work more with this company. Early working relationships are very good, I am optimistic they will continue to be so.
the project
Web Dev, Hosting & Maintenance for Truck Dealer Company
"They have a great project management process, and they’re always available to us."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the owner of Dave Wall, and I’ve been a truck dealer in the automotive industry for 35 years. I have a website that displays all of my inventory.
What challenge were you trying to address with 247 Labs Inc.?
I hired 247 Labs Inc. for web development.
What was the scope of their involvement?
Their team has created my WordPress website from scratch. We continue to work with them for future changes we want to incorporate into the platform. They’re also in charge of hosting and maintaining my site.
What is the team composition?
I’ve worked with four people, including Boris (Client Advisor) and a developer. Another person is in charge of setting everything up.
How did you come to work with 247 Labs Inc.?
We searched around quite a bit, and we felt comfortable working with 247 Labs Inc. because of their great reviews.
How much have you invested with them?
We’ve spent around $10,000.
What is the status of this engagement?
We began working together in November 2021, we still collaborate.
What evidence can you share that demonstrates the impact of the engagement?
They’ve been able to make my vision into reality. 247 Labs Inc. has also been able to integrate all the custom work I wanted to put on the website. I’m personally using the website on a daily basis and it allows me to save time.
How did 247 Labs Inc. perform from a project management standpoint?
They have a great project management process, and they’re always available to us. They set meetings in advance in order to find exactly what they need to do. In addition, they answer emails promptly. We communicate through Zoom, too.
What did you find most impressive about them?
I base my career on listening to people and doing things right and 247 Labs Inc. has been able to do that in our project.
Are there any areas they could improve?
No. I’m happy with our partnership.
Do you have any advice for potential customers?
Make sure that you’re clear about what you want. We’ve done that and we’ve got exactly what we wanted.
the project
Android & iOS Dev for Autobiography App
"247 Labs provides excellent service; they’re dependable."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO of an innovative app that automatically writes a user’s autobiography for legacy purposes.
What challenge were you trying to address with 247 Labs Inc.?
I previously used other app development agencies, but some went bankrupt, and I wasn’t happy with their services. We needed help in app development.
What was the scope of their involvement?
First, 247 Labs reached out to our previous agencies to retrieve our intellectual property and source code. The other vendors were uncooperative, but we ended up getting 80% of the work so far.
After that, 247 Labs reviewed our existing code. They identified the functionalities that needed to be corrected and the remaining tasks to complete the app.
247 Labs has already finished developing the app, and it’s for Android and iOS. We’ve recently launched it on the App Store, while it’s awaiting approval for the Google Play Store. I’m currently reviewing and getting a quote for 247 Labs’ other services.
What is the team composition?
I’ve worked with an account manager, a project manager, and a developer.
How did you come to work with 247 Labs Inc.?
I found them through a Google search.
How much have you invested with them?
I’ve spent around $16,000 CAD (approximately $12,500 USD).
What is the status of this engagement?
We’ve been working together since September 2021, and our relationship is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
247 Labs has successfully built our app such that we can launch it. We appreciate that since the other vendors have failed to do for years what has taken 247 Labs only four months to finish. They double-check everything, so we haven’t experienced any bugs so far. I’m sure they’ll address those right away if ever we encounter any.
How did 247 Labs Inc. perform from a project management standpoint?
247 Labs is great at project management. They’ve delivered everything within our agreed timeline and budget. They were very trustworthy, communicative, and reliable. Whenever I reach out to their team, they immediately respond professionally.
247 Labs has kept me abreast of everything, and during our meetings, they outline tasks that need to be done and detail areas for growth. They’re clear, concise, and open. We communicate through Zoom, emails, and phone calls.
What did you find most impressive about them?
247 Labs provides excellent service; they’re dependable.
Are there any areas they could improve?
I can’t think of anything.
Do you have any advice for potential customers?
Let them know exactly what you’re looking for.
the project
Web & Mobile App Dev for Athlete Recruitment Business
“The 247 Labs team is highly transparent at every stage of our engagement.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the owner of Dream Recruiter. We’re creating an app that helps high school and college athletes get to the next level of their sports careers. The recruitment process is done through the app where athletes can upload a profile, which will be passed on to coaches. The app also benefits college-level athletes by helping them get to the professional level. Meanwhile, the other half of the app involves collegiate coaches and professional scouts, who can reach out to the athletes through our platform.
What challenge were you trying to address with 247 Labs Inc.?
During the recruitment process of schools and colleges, millions of athletes send their recruitment documents every year. A lot of those documents get lost in the wayside. As a result, we want our app to eliminate the paperwork involved in such a process. This is also good for the environment. Moreover, our app should provide exposure to every athlete throughout the nooks and crevices of the world. In other words, we want to create a competitive market for the athletes, and 247 Labs is helping us develop this app.
What was the scope of their involvement?
247 Labs is developing our app. It will primarily be a mobile app available on both Android and iOS devices, but we’re also developing a web platform. That way, we can also serve athletes that don’t have the luxury of having a smartphone. They will have the option to go to the local library or access a computer at home to use our platform.
We should be wrapping up the website development soon, and our next step is to pitch our idea to investors. Once we receive funding to complete the app, we’ll spend another 6–12 months on development. Hopefully, the app will be completed by the end of next year.
What is the team composition?
We work directly with Boris (Senior Client Advisor), who is our main point of contact. Sheraz (Director of UX Design) oversees the development group. He talks to me about pricing and the next steps involved in the project. Muhammed (Senior UI/UX Designer) handles the development of the web app. Overall, I mainly work with 3–4 people.
How did you come to work with 247 Labs Inc.?
When I thought about this project and wanted to bring it to fruition, I did thorough research and looked for developers. What struck me as interesting about 247 Labs was their transparency. I touched base with them to inquire, and I saw their transparency. On top of that, they were highly professional and competitive in their prices. They also provided high-quality work based on the examples they'd shown me. Right then and there, their transparency, quality of work, and professionalism truly spoke to me.
How much have you invested with them?
We’ve invested over $20,000.
What is the status of this engagement?
We started everything in March 2021, and the project is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
In terms of success metrics, 247 Labs provides sample end results, which they review with me. If I want to make any changes, they’ll do it.
How did 247 Labs Inc. perform from a project management standpoint?
Their project management is great; I’d rate them highly for this. Their senior client advisor goes out of his way to ensure that we’re happy. They’re also extremely responsive, and they keep me up to date with what’s happening. Due to the COVID-19 pandemic, we use Microsoft Teams to have visual meetings over the computer. We also use phone calls.
What did you find most impressive about them?
The 247 Labs team is highly transparent at every stage of our engagement. They also make sure that our requests are being done — their integrity is real. Simply put, they do what they say they’re going to do, and they follow through on it. Integrity goes a long way, and that’s what keeps them growing their business.
Are there any areas they could improve?
The changes I request are based on my initial vision, so when something doesn’t meet my standards and they have to make minor changes, there shouldn’t be any added fees. When developing software, there will always be changes that may not necessarily be established at first. We also might not be on the same wavelength in terms of vision. As a result, when the results come, we’ll have to do minor tweaks, and those changes shouldn’t entail any additional fee.
Do you have any advice for potential customers?
Take time and don’t rush — explain your vision to 247 Labs to ensure everybody’s on the same wavelength. Everybody should have the same understanding of what needs to be done to ensure that what you request is what’s going to be delivered. If your vision is unclear, then you’ll shoulder additional fees when something needs to be changed. Simply put, make sure you stick to your vision and everybody has a clear understanding of what you see.
the project
Android & iOS Mobile App Dev for Nonprofit Organization
“247 Labs offered reasonable pricing and were good at delivering within the deadlines.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the senior director of a nonprofit organization.
What challenge were you trying to address with 247 Labs Inc.?
We wanted to create an application for our employment opportunities and forthcoming services.
What was the scope of their involvement?
First, we told 247 Labs about our organization and our goals for the app. We had lengthy Q&A sessions with the designer to discuss the features and purpose of the app. Then, they came up with a work plan and an estimated timeline and cost.
247 Labs developed and designed the mobile app for iOS and Android, and it allows our clients to access all of our services in an easy-to-navigate place.
What is the team composition?
Zohair (Technical Project Manager) was my main point of contact. Ahmad (Delivery Manager), Mohammed (Scrum Master & IT Project Manager), Azwar (CTO), and another person were involved in the weekly calls.
How did you come to work with 247 Labs Inc.?
I interviewed three app developers. I liked the first meeting with 247 Labs because they really listened and understood our needs. They also were familiar with working in the nonprofit sector.
How much have you invested with them?
We spent around $30,000.
What is the status of this engagement?
We worked together from January–June 2021.
What evidence can you share that demonstrates the impact of the engagement?
The app just launched last week, so it’s difficult to discuss any impact yet. However, my team’s feedback is that the app is user-friendly and easy to navigate. Now, clients with any language level will be able to find the programs they’re looking for.
I appreciated the flexibility of 247 Labs and the fact that they made our project a priority. I also liked the precise questions that they asked during the design phase — they helped with the design and development of the app.
How did 247 Labs Inc. perform from a project management standpoint?
247 Labs was a great communicator. They gave detailed updates throughout each step of the process and delivered everything on time.
We had weekly meetings through Microsoft Teams or Zoom, and we used Google Drive for sharing comments or feedback. However, email was the primary form of communication, and everyone involved in the project was included in the emails.
What did you find most impressive about them?
247 Labs offered reasonable pricing and were good at delivering within the deadlines.
Are there any areas they could improve?
They could pay more attention to detail, especially in the final stages of a project, which is critical.
Do you have any advice for potential customers?
Follow their instructions and know that the Q&A sessions are worth the time spent during the designing stage. Communicate thoroughly and promptly as much as possible.
the project
Web Dev for Nonprofit Organization
"The staff has implemented functionalities that meet our most important KPIs."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m an IT consultant at a nonprofit organization.
What challenge were you trying to address with 247 Labs Inc?
Our website was really outdated, so we wanted to refresh it and implement a functionality to start taking in members online because we had been working with paper-based processes.
What was the scope of their involvement?
247 Labs Inc. has developed our website on WordPress from the ground up, and we’ve provided the site’s copy. We first starting working on our requirements sessions, where they understood what our needs were. The team came up with a plan with different sprints and assigned certain tasks to each one of them. We then set weekly meetings and started the development process.
The staff has worked on making the site look more modern, streamlined, and organized. The site allows users to search and register for programs online as well as sign up for memberships. Members can create a profile to manage their address and dependents and have access to an electronic membership card; there’s also an area for them to see what programs and services they’re registered to.
What is the team composition?
Our team has worked with a business analyst who has been subbing in as a project manager. We work with at least one developer and bring in additional ones if required.
How did you come to work with 247 Labs Inc?
Our company sent out RFPs which included all of our requirements to probably 6–8 firms that we had researched and saw they had good reviews. 247 Labs Inc. bid on the RFP and came up with a solution that met our needs, so we decided to hire them.
How much have you invested with them?
We’ve spent around $30,000 CAD (approximately $25,000 USD).
What is the status of this engagement?
We issued the RFP in June 2019 and selected the winner by August. Our engagement formally started in September of the same year, and the website was launched in July 2020. Since our organization has obtained more funding for the project, we’ve partnered with them again and have finished phase two enhancements. We’re now in discussions to start phase three.
What evidence can you share that demonstrates the impact of the engagement?
247 Labs Inc. has renovated our site completely. Our e-commerce has received great user feedback, and the staff has implemented functionalities that meet our most important KPIs. For instance, our team is now able to register clients on the site, and users can enroll on our online programs and get the Zoom meeting link after they’ve registered.
How did 247 Labs Inc. perform from a project management standpoint?
I’m a project manager myself, and I’ve been able to collaborate with them without issues. They provide us with Gantt charts that show the sprints and a breakdown of the project.
What did you find most impressive about them?
One of the most impressive aspects is the value they provide for our money. We got quotes from other providers, and 247 Labs Inc. wasn’t the cheapest, but they weren’t the most expensive either. I am pleasantly surprised with the amount of work they’ve been able to deliver with the limited budget we’ve had. They’ve maximized their efforts, and that’s something we really appreciate. Our organization is very happy with the team so far.
Are there any areas they could improve?
When it came to our initial requirements, they were able to give us an idea of a solution, but as we explored it, we ran into some challenges, so maybe we could’ve spent more time clarifying our needs. Other than that, I can’t really say much.
Do you have any advice for potential customers?
Be clear on what your expectations are, document your requirements, and make sure that they are well understood by the team.
the project
Mobile App Development for Dentistry Startup
"We’ve had a great stream of people work on the project."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
My organization is a dental startup. I am co-founders with my wife. We’re filling a space for dental professionals and customers. It’s an industry that hasn’t evolved into the digital world. Our product is an online app that connects professionals and clients.
What challenge were you trying to address with 247 Labs Inc.?
My wife runs a dental office, and she needed tools to contact her clients. Every time she was approached by a digital company, they couldn’t do exactly what she was looking for.
What was the scope of their involvement?
The existing code from previous developers was all over the place, so we decided to start fresh from scratch. The app itself is a one-stop shop for any dental office. One important feature is verified reviews Online reviews are very difficult to be confident in, so we solicit reviews by having patients fill them out right there in the office.
The app also keeps track of how a dentist, hygienist, or oral surgeon performs. The industry runs on personal recommendations and word-of-mouth; it very much doesn’t live in the 21st century.
The app also contains communication capabilities. Once a dental professional speaks with a client, the app supports communications beyond email and texts. There are also educational videos that answer people’s frequently asked questions.
What is the team composition?
During our time with 247 Labs Inc., we’ve had one dedicated project manager, one business analyst, and one developer. They aren’t always the same, depending on resource availability.
How did you come to work with 247 Labs Inc.?
Halfway through our scope of work with an independent resource, we realized that they couldn’t produce what we were looking for. As a one-person show, it wasn’t that unexpected. Eventually, we decided to take the plunge with a larger investment with a development shop, doing the work properly.
Once we solidified our idea, we hunted for a development shop. 247 Labs Inc. is based out of Toronto like us, and we were looking for someone local. The reviews on 247 Labs Inc.’s website put them over the edge. We’d had bad experiences with independent developers, so we didn’t want another backroom deal. Their portfolio also impressed me.
How much have you invested with them?
The total is under $75,000.
What is the status of this engagement?
We’ve been working together since February 2020. The app is post-implementation right now. Once we get the beta up and running, we’ll revisit with 247 Labs Inc. for either a phase two, a different implementation, or enhancements.
What evidence can you share that demonstrates the impact of the engagement?
We haven’t released the app anywhere, but we’ve had a great stream of people work on the project.
This isn’t our full-time work; it’s a side-project that we’re hoping will take off. As a side-project, there will always be delays and challenges, but we’ve worked through them all.
The app will be targeted toward dental professionals. Eventually, we’re going to look world-wide, but our local area is the focus of the MVP product. My wife is planning on using the app in her office and then offering it to other dental professionals as a closed beta.
How did 247 Labs Inc. perform from a project management standpoint?
They’ve met most expectations and done pretty well. They're not perfect, but perfect seldom happens. The project has stayed on pace.
We had calls on Google Meet when our goal was to get it out before a convention that we were going to advertise at. When COVID-19 hit, we slowed down moving to weekly or bi-weekly meetings.
What did you find most impressive about them?
Our collaboration is great. Me coming from somewhat of the digital industry, they let me lead with what we were looking for rather than overtaking the project. I knew how I wanted the app to work, so I asked for expertise on how to get there. Our collaboration was a great plus. They did well in the advisory role.
Are there any areas they could improve?
They could provide more updates on the balance of hours they work. Perhaps this is too demanding, but I would like a countdown of how many hours we have left in our contract after every week. We always work things out, but being proactive with that information would be nice.
Do you have any advice for potential customers?
Be very specific with what you want.
the project
Software Dev & UX Design for Nonprofit Organization
"247 Labs committed to providing us with a top-quality service throughout the project."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a product manager at a nonprofit organization. I work on the data analytics and evidence building side of the business.
What challenge were you trying to address with 247 Labs Inc.?
We work internationally, and we get a lot of data from the field that comes in poor quality. We wanted to find a way to score that data in real time to identify the quality of it.
What was the scope of their involvement?
247 Labs helped us build the backend, in terms of structuring the development of various algorithms we requested for data quality. There were both subjective algorithms, where we would define the rules based on our understanding of good and bad data, as well as objective.
Then, we integrated this with the digital data collection platform for all the data that came in, so it could be automatically evaluated. 247 Labs built out the UX for us so anyone without a technical background can go in and understand how to build the rules themselves for a particular project they want to do.
The team built the platform on Linux and PHP.
What is the team composition?
We worked with a variety of different people, maybe three or four. There were mostly developers, but I also interacted with the CEO.
How did you come to work with 247 Labs Inc.?
We had an internal RFP, and we met with three vendors. We chose 247 Labs based on their price and because they understood the problem we were trying to solve as well as our broader vision beyond that. We felt there was an opportunity to grow with them and strengthen some of our own features.
How much have you invested with them?
The total cost was about $50,000 CAD (approximately $40,000 USD).
What is the status of this engagement?
We worked together from March–August 2019.
What evidence can you share that demonstrates the impact of the engagement?
247 Labs delivered a fully functioning platform that provided us with a way to customize how we evaluate surface-level data. That was a huge success for us.
Generally, they’re a team of high professionals with a strong technical expertise. They’re very engaging and collaborative, and they’re great at communicating their deliverables. 247 Labs is also very patient when it comes to understanding and resolving issues. The bottom line is that they went over and above. 247 Labs committed to providing us with a top-quality service throughout the project.
How did 247 Labs Inc. perform from a project management standpoint?
It was a difficult project, and things came up that we hadn’t anticipated, which set some timelines off. For the most part, however, the team was quite good. They were always communicative and responsive to our requests.
We used a Google spreadsheet to track our progress and issues, and we communicated over video calls.
What did you find most impressive about them?
They’re very good listeners. If they ever completed something that wasn’t right, they worked really hard to correct the mistakes, even if it cost them more money. 247 Labs was committed to making us happy with the end product. That was the most important thing from my experience with them.
Are there any areas they could improve?
They do have changeover in their staff sometimes, which can create a bit of a knowledge gap.
Do you have any advice for potential customers?
Be clear in scope and try and get as far into the details as you can.
the project
Client Portal Dev for Management SaaS Co
"Their transparency around the budget is one of the greatest parts about working with them."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the founder and CEO of a SaaS company that specializes in social impact management software.
What challenge were you trying to address with 247 Labs Inc.?
I worked with an independent developer and the experience wasn’t great. I wanted to move to a development team in Canada to work on my client-facing portal.
What was the scope of their involvement?
When 247 Labs came on board, we just had a skeleton in place for the portal. They first had to review the code and then work with the previous developer to migrate everything over. Their team worked with the previous developer through the knowledge transfer and then dove into the portal to find out where the code had issues and needed improvements.
We also had to pick a direction, and their team did research. For example, we needed to move to host on AWS, and they researched the best options. We then started a more regular process of figuring out what needs to be fixed and how to best accomplish them.
What is the team composition?
I regularly work with two developers and a project manager. Depending on a project’s phase, I will work with up to three additional people who do testing.
How did you come to work with 247 Labs Inc.?
I found 247 Labs through searching online. Their price transparency was a big factor in my decision to work with them. They wanted to start on a retainer basis to examine my product and ensure that their team could help. Unlike other vendors, they didn’t want to make any promises that they couldn’t keep.
How much have you invested with them?
We’ve spent between $15,000–$20,000 on their services.
What is the status of this engagement?
We started working together in June 2020.
What evidence can you share that demonstrates the impact of the engagement?
We’re in the beta phase of onboarding clients, so I don’t yet have client feedback. However, we go through a rigorous and responsive workflow. After they come up with wireframes, I review them and the budget for approval. They then test, stage, and produce the products.
Even though I’m not the biggest client, my work is important to them. If a server crashes or a client has an issue, I can be in touch with them right away.
How did 247 Labs Inc. perform from a project management standpoint?
We share everything in a Google Sheet, so it’s clear what needs to happen and what I can expect from them. I can see what they’re working on each minute, which feeds into our budget. I really appreciate that we’re in touch on a regular basis through Slack. We also have weekly status calls via Google. The product manager who oversees my account is also a great communicator.
What did you find most impressive about them?
Their transparency around the budget is one of the greatest parts about working with them. It was clear. When you’re contracting all the development out, it can be difficult to feel like you’re all on the same page. Through our constant communication, I know that 247 Labs is on hand to fix any challenges that arise. Their reliability and transparency are qualities that I value.
Are there any areas they could improve?
As this is their area of expertise, I tell them to come to me with new ideas. However, they’re really respectful of the direction that I give them too.
Do you have any advice for potential customers?
Have a clear plan for how you want to implement your ideas. They can make anything happen.
The client is satisfied with 247 Labs Inc.'s work, which has delivered a functioning online learning platform. Their ability to meet deadlines and budgets is key to a solid project management experience. The team also praises software's professional look.