21Twelve Interactive

BACKGROUND

Please describe your company and position.

I am the President of Crawford Packaging

Describe what your company does in a single sentence.

We provide integrated packaging equipment and supplies solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 21Twelve Interactive to accomplish?

• Boost Operational Efficiency
• Custom Packaging Collaboration Features

SOLUTION

How did you find 21Twelve Interactive?

• Online Search
• Clutch Site

Why did you select 21Twelve Interactive over others?

• Pricing fit our budget
• Good value for cost

How many teammates from 21Twelve Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work develop a custom packaging design portal that allows clients to collaborate with the design team by submitting packaging specifications, uploading artwork, reviewing design proofs, and providing feedback.

The portal will feature a user-friendly dashboard, real-time notifications, secure file management, and integration with existing CRM and project management systems. It will improve client engagement, streamline the design process, and enhance operational efficiency.

The project will include a responsive interface, testing for functionality and security, deployment on a secure cloud platform, and post-launch support and training.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes include increased client engagement through frequent portal usage, faster design approval times, higher client satisfaction, and improved operational efficiency. The project also resulted in more design projects completed per month, fewer errors in artwork management, greater use of digital collaboration tools, and seamless integration with existing CRM and project management systems.

These outcomes reflect significant improvements in workflow, client experience, and overall business performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They adhered to a structured timeline, delivering key milestones on schedule while maintaining regular communication through weekly updates. The team was responsive to our feedback, promptly addressing our evolving needs and providing solutions to any challenges that arose.

With dedicated points of contact, they ensured quick resolution of issues, leading to a smooth collaboration and successful on-time project delivery.

What was your primary form of communication with 21Twelve Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They provided a clear timeline with regular updates, keeping us informed at every stage. Their swift response to feedback and ability to address challenges effectively created a strong partnership, resulting in the successful on-time completion of the project. 

Are there any areas for improvement or something 21Twelve Interactive could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Principal Product Manager of dotloop

Describe what your company does in a single sentence.

We manage transactions, edit, share and e-sign real estate documents

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 21Twelve Interactive to accomplish?

to create an intuitive and user-friendly platform that streamlines the property management process

SOLUTION

How did you find 21Twelve Interactive?

• Online Search
• Clutch Site

Why did you select 21Twelve Interactive over others?

• Pricing fit our budget
• Good value for cost

How many teammates from 21Twelve Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved developing a mobile app for real estate agents that manages property listings, schedules showings, and tracks potential buyers. Key deliverables included a user-friendly property management tool, a scheduling feature with calendar integration, a buyer tracking system, seamless integration with dotloop’s existing platforms, and cross-platform compatibility for both iOS and Android. 

The project also included thorough testing, optimization, and post-launch support to ensure the app's performance and usability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project included increased agent efficiency in managing property listings, reduced time spent scheduling showings, improved tracking of buyer interest, and enhanced client engagement. The app’s integration with dotloop’s existing systems streamlined transaction management, leading to smoother workflows. Additionally, user satisfaction was high, with positive feedback on the app’s ease of use and functionality. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project efficiently by breaking it into clear milestones and delivering all components on time. They maintained strong communication through regular updates and check-ins, responding quickly to any issues or changes. 

Their flexible approach allowed for adjustments without delays, and they consistently prioritized our needs, ensuring a collaborative and customer-focused process throughout. Their project management was proactive, adaptable, and highly effective in delivering a successful outcome.

What was your primary form of communication with 21Twelve Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their proactive communication, quick responsiveness, and strong focus on understanding and addressing our needs ensured a smooth and successful project.

Are there any areas for improvement or something 21Twelve Interactive could have done differently?

Nice one

BACKGROUND

Please describe your company and position.

I am the Audio Manager of Iron Galaxy Studios

Describe what your company does in a single sentence.

We are an independent video game developer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 21Twelve Interactive to accomplish?

• To enhance player engagement
• To ensure cross-platform compatibility

SOLUTION

How did you find 21Twelve Interactive?

• Online Search
• Clutch Site

Why did you select 21Twelve Interactive over others?

• Pricing fit our budget
• Good value for cost

How many teammates from 21Twelve Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work include:

• developing a fully immersive VR game with high-quality graphics
• interactive environments
• intuitive gameplay
• alongside integrating AR features into existing or new games for real-world player interaction.

Key deliverables include:

• a complete VR game
• AR integration
• cross-platform compatibility
• detailed documentation
• thorough testing
• post-launch support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes of the project include:

• enhanced player engagement
• optimized game performance across multiple platforms
• increased user satisfaction
• expanded platform reach
• time and cost savings
• strengthened market competitiveness for cutting-edge AR and VR features.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project by delivering all key milestones on schedule and maintaining transparent communication throughout. They demonstrated flexibility in responding to evolving requirements, proactively addressed challenges, and ensured high-quality results. Their structured approach and client-centric attitude contributed to the successful deployment of a comprehensive security monitoring and compliance management tool, fully aligned with our objectives.

What was your primary form of communication with 21Twelve Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to swiftly adapt to changes and address challenges before they impacted the project ensured that all goals were met effectively, demonstrating a strong commitment to client satisfaction and project success.

Are there any areas for improvement or something 21Twelve Interactive could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Platinum Properties Real Estate Inc.

Describe what your company does in a single sentence.

Our company provides real estate services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 21Twelve Interactive to accomplish?

• To create a platform that effectively displays our property offerings with high-quality images and detailed descriptions.

SOLUTION

How did you find 21Twelve Interactive?

• Online Search
• Clutch Site

Why did you select 21Twelve Interactive over others?

• Pricing fit our budget
• Good value for cost

How many teammates from 21Twelve Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved creating a visually appealing design that aligns with the brand's identity and ensures optimal functionality across all devices. Key features include a robust property listing system, advanced search filters, and integrated virtual tours to enhance user experience. 

The scope also covered the implementation of a user-friendly content management system (CMS) for easy updates, comprehensive testing for functionality, performance, and security, as well as post-launch support and staff training. The goal was to deliver a fully operational, engaging website that meets business objectives and improves client engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes that demonstrated its success, including increased website traffic, higher user engagement, improved lead generation, and more efficient content updates through the CMS. Positive client feedback and a rise in property inquiries further confirmed that the new website effectively enhanced the user experience and facilitated better connections between potential buyers and agents, contributing to the overall growth and efficiency of Platinum Properties Real Estate Inc.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was deliver to each phase on time, maintaining clear and consistent communication, and being highly responsive to our needs. Their structured approach included regular progress updates and check-ins, ensuring transparency and accommodating changes without delays. Additionally, they provided valuable strategic insights that enhanced the final product, making their project management both timely and proactive, ultimately exceeding our expectations.

What was your primary form of communication with 21Twelve Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their consistent communication and ability to accommodate our needs without delays demonstrated a deep commitment to excellence, making the entire process smooth and successful.

Are there any areas for improvement or something 21Twelve Interactive could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the CEO of Medicus Health

Describe what your company does in a single sentence.

We are distributor of high quality medical supplies to hospitals, surgery centers, outpatient clinics, home health care providers and physicians.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 21Twelve Interactive to accomplish?

• Create a telemedicine app that enables virtual consultations between patients and healthcare providers.

SOLUTION

How did you find 21Twelve Interactive?

• Online Search
• Clutch Site

Why did you select 21Twelve Interactive over others?

• Pricing fit our budget
• Company values aligned

How many teammates from 21Twelve Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work create a thorough project strategy, and producing wireframes and mockups for an accessible application are all part of the project. Data encryption, secure authentication, and EHR system connection will all be included within the app. It will have functions for making appointments, sending and receiving secure messages, and accessing medical records. After deployment, user education, and continuous maintenance and support, testing will confirm functionality and security.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Here are a few of the measurable results that attest to the project's success:

• High user adoption rates
• efficient patient access to medical records
• better patient-provider communication
• strong security compliance
• prompt updates
• positive user feedback
• fewer errors
• regulatory adherence
• efficient training
• efficient maintenance and support 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was distinguished by its ability to meet deadlines on time. They responded to our needs in a proactive and flexible manner and took a thorough approach to planning, client interaction, and post-deployment support. A successful end was secured by their rigorous attention to detail and commitment to reaching project objectives.

What was your primary form of communication with 21Twelve Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They maintained clear and frequent communication, which facilitated seamless integration of feedback and swift adaptations to any changes.

Are there any areas for improvement or something 21Twelve Interactive could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Managing Director of Propellernet - B Corp

Describe what your company does in a single sentence.

We are digital marketing agency that creates amazing commercial success for its clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 21Twelve Interactive to accomplish?

• To drive user interaction and revenue.
• To strengthen brand presence in the mobile space

SOLUTION

How did you find 21Twelve Interactive?

• Online Search
• Clutch Site

Why did you select 21Twelve Interactive over others?

• Pricing fit our budget
• Company values aligned

How many teammates from 21Twelve Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work build the mobile app using a cross-platform framework such as React Native or Flutter to ensure compatibility with both iOS and Android. Implement core features, integrate advertising tools, and optimize performance, also develop wireframes and high-fidelity mockups for the app's user interface, ensuring a cohesive and engaging design across both iOS and Android platforms. Incorporate advertising elements like banners or interstitial ads as needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcome aimed high performance and responsiveness of the app, with minimal load times and smooth operation, thanks to the effective use of cross-platform frameworks and performance optimization techniques.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrated exceptional project management throughout our collaboration. They consistently delivered milestones on schedule, adhering to the established timeline. Their team was highly responsive to our needs, addressing any changes or adjustments swiftly and effectively. Their proactive communication and commitment to meeting deadlines ensured that every phase of the project was executed smoothly, resulting in a successful app launch that met all our requirements.

What was your primary form of communication with 21Twelve Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to seamlessly blend advanced technology with a personal touch, making every interaction feel tailored and impactful.

Are there any areas for improvement or something 21Twelve Interactive could have done differently?

They did a great job.

BACKGROUND

Please describe your company and position.

I am the Joint CEO of Ignite Business Services Inc.

Describe what your company does in a single sentence.

We provide comprehensive business consulting and services, including marketing, video production, branding, and website design to help businesses thrive.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 21Twelve Interactive to accomplish?

• To efficiently manage client interactions and business processes.

SOLUTION

How did you find 21Twelve Interactive?

• Online Search
• Clutch Site

Why did you select 21Twelve Interactive over others?

• Good value for cost
• Company values aligned

How many teammates from 21Twelve Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work conduct detailed consultations to identify the specific needs for the CRM system, including essential features such as contact management, lead tracking, sales pipeline management, and reporting. Ensure that the CRM system is compatible with existing tools and systems at Ignite Business Services Inc. to facilitate seamless data flow and process integration. Additionally, integrate the CRM with internal systems to access relevant data and deliver a cohesive client experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in reduced manual tasks and improved automation, enhancing efficiency. Client engagement and satisfaction increased, as shown by higher portal usage and positive feedback. Data management became more streamlined with accurate, real-time reporting and fewer errors. Project tracking was optimized, leading to better deadline adherence, effective task management, and increased team productivity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliverables were reliably completed on schedule, demonstrating their commitment to the agreed timeline. Any potential delays were promptly communicated, along with solutions to minimize their impact. Their team showed flexibility and adaptability, efficiently addressing evolving requirements and feedback

What was your primary form of communication with 21Twelve Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We are impressed with their exceptional responsiveness, adaptability, and structured project management, consistently delivering tailored solutions that exceeded our expectations.

Are there any areas for improvement or something 21Twelve Interactive could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Director of Sales of Magnolia Hospitality Services

Describe what your company does in a single sentence.

 Hospitality management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 21Twelve Interactive to accomplish?

To develop a user-friendly app for booking rooms, making restaurant reservations, and scheduling amenities

SOLUTION

How did you find 21Twelve Interactive?

• Online Search
• Clutch Site

Why did you select 21Twelve Interactive over others?

• Pricing fit our budget
• Good value for cost

How many teammates from 21Twelve Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work created a mobile application that is easy to use and will include features like restaurant and accommodation booking as well as scheduling of amenities. Intuitively designed user interfaces and user experiences, notifications, user profiles, and safe payment methods are all part of the project. 
The technical features include performance optimization, strong security, and smooth integration with current systems. Key Deliverables that are essential include an app that works flawlessly, thorough testing, a successful launch, and staff training along with continuous support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Better customer feedback, more reservations, enhanced app performance, easy processes, and higher visitor retention rates were used to measure success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

During the project period, the project management was great. We were able to stay informed about the development at all times; if there were any issues, they would take care of them right away and the transparency kept us on track.

What was your primary form of communication with 21Twelve Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was pleased with their quality work and commitment to staying within the project schedule.

Are there any areas for improvement or something 21Twelve Interactive could have done differently?

Everything was carried out perfectly.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Epic Marketing Consultants Corporation

Describe what your company does in a single sentence.

We are contemporary, full-service marketing agency. We help position businesses for success in competing to gain new customers and driving sales in an ever-changing economy. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 21Twelve Interactive to accomplish?

• To enhance user experience and functionality
• To providing an engaging platform for clients and prospects

SOLUTION

How did you find 21Twelve Interactive?

• Online Search
• Clutch Site

Why did you select 21Twelve Interactive over others?

• Pricing fit our budget
• Company values aligned

How many teammates from 21Twelve Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work design and develop a modern, responsive website for Epic Marketing Consultants Corporation, focusing on showcasing advertising services and portfolio. The project includes creating intuitive navigation, integrating service and portfolio content, optimizing for SEO and performance, and ensuring security. Deliverables include a fully functional website, CMS setup, and training, with thorough testing before launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measureable outcome look at how well the website performs, like faster load times and better user engagement. We’ll also track improvements in search engine traffic and rankings, increased conversions from contact forms, and positive feedback from clients about the site’s design and usability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project with a clear timeline and delivered items on schedule. They were responsive to our needs, providing regular updates and addressing any concerns promptly. Their project management approach ensured smooth progress and timely completion of each phase.

What was your primary form of communication with 21Twelve Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We are impressed with their blend of creative and technical skills, along with their proactive communication and responsiveness

Are there any areas for improvement or something 21Twelve Interactive could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

Rate Detective is an insurance comparison service, and we give insurance advice. I am the CTO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 21Twelve?

We had a partner who was running the website that was done by another company which we had no connection to. We had to connect the WordPress to our CRM [customer relationship management] system which is custom built. Our internal team was not available to do the work.

SOLUTION

What was the scope of their involvement?

The project was a collaboration. There were five resources, and they built integration modules in WordPress for our CRM. 21Twelve Interactive updated the contact form to post the data to our CRM. There were also some minor tweaks done to the interface.

How did you come to work with 21Twelve?

21Twelve reached out to us offering us their services. We decided to hire them because we needed the project done quickly, and our internal team was not available.

What is the status of this engagement?

We started working with 21Twelve Interactive in October 2016, and the project was completed in one week. We’re not working with them right now, because we don’t have any projects to outsource.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The project was done as scoped. It works as described, and everything’s fine.

How did 21Twelve perform from a project management standpoint?

21Twelve Interactive performed well. I had no problems with them. I’m able to communicate within the time difference. That was not a problem. We used Skype and email to communicate.

What did you find most impressive about 21Twelve?

The team at 21Twelve Interactive knows what they’re doing and are capable. They are fairly confident in the technology which is good. I really haven’t tried them to find out if they can handle more challenging projects.

Are there any areas 21Twelve could improve?

I don’t have anything to recommend.