10Clouds

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a sports startup. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 10Clouds?

We wanted to make an MVP of our platform that helps athletes assess their physical shape and readiness to help them achieve peak performance.

SOLUTION

What was the scope of their involvement?

We built a cross-platform app using Flutter and Firebase. In a kick-off workshop, we provided 10Clouds with our research material, as well as a simple design wireframes and sketches. They presented their research material as well and then helped us create further design and wireframes. Ultimately, they designed the final version of the MVP.

What is the team composition?

We worked with six people, including a project manager, account manager, and a senior Flutter developer.

How did you come to work with 10Clouds?

We’d worked with them before and were satisfied with the outcome of that collaboration. When we spoke 10Clouds them about this project, they had great ideas and we felt that they understood what we wanted to achieve.

How much have you invested with them?

We spent around €40,000 (approximately $49,000 USD).

What is the status of this engagement?

We worked together from January–April 2021. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We had a goal to launch by the end of April, and we were able to launch a couple of weeks early. There have been no reports of crashes either. 10Clouds met all the KPIs.

How did 10Clouds perform from a project management standpoint?

They were professional and structured, resulting in a fluid project that finished under budget and ahead of schedule. We followed Scrum principles, having weekly calls for several things, such as planning and review. We used Jira and InVision and communicated via Teams, Google Meet, and Slack.

What did you find most impressive about them?

They were passionate about the project, giving more than we asked for regarding research and ideas.

Are there any areas they could improve?

There is always room for improvement, but nothing specific comes to mind.

Do you have any advice for potential customers?

Have a good plan and share your ideas with 10Clouds, but also give them space to bring their own ideas to the table.

BACKGROUND

Please describe your company and your position there.

I am a Senior Brand Designer at Samsara. Samsara is a company that develops sensor systems with remote networking, and cloud-based analytics. Our platform enables customers to run their operations from the cloud by capturing data using sensors, cameras, and integrations, and surface insights using AI-powered analytics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 10Clouds?

We hired 10Clouds to help us create a 3D animation that would live on our homepage and serve as a talking point for our sales reps.

What were your goals for this project?

The goal of this animation was to communicate our overall platform and all of its features at a glance. We wanted to be able to show our customers what a connected operation could look like in an engaging and interesting way.

SOLUTION

How did you select 10Clouds?

Our team reached out to a couple of freelancers but we landed on Igor ( 10Clouds Lead ) because we felt like his style matched with our initial vision. We were initially hesitant about the time difference and language barrier but were pleasantly surprised at the initial pitch and project scope that Edgar had put together. The team put together docs that outline the project scope, cost, and timeline in a clear and concise manner which made the decision to work with them much easier.

Describe the project in detail.

The initial scope was for us to start with a still model - we provide the team with a rough sketch of what we were looking for and examples of objects we needed 3D models for. The process overall was very smooth, over the course of 4 months we only had to hop on a few calls, which was amazing given the time difference. All direction and feedback were done through a private slack that 10clouds set up. The project went over scope largely because of our stakeholder feedback but 10clouds was patient and would still hit our deadlines even after feedback was drawn out.

What was the team composition?

We were given 3 very talented designers and animators and 1 project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The animation came out amazing - our employees and customers loved it. Sales uses it a lot in their initial pitches and we're continuing to build out and expand on 3D model usage into our design system.

How effective was the workflow between your team and theirs?

The workflow has been great, especially considering the time difference. We generally use visuals and google docs/slides to communicate changes. The slack channel has been amazing for us to connect and give feedback.

What did you find most impressive about this company?

I am always amazed at the team's patients and ability to fit us in even if feedback is late. The team is always eager to start new projects and we're excited to continue to build with them.

Are there any areas for improvement?

The team is generally great at attention to detail, but there were a few revs where items were missed. This could possibly be because of miscommunication but shooting over screenshots before animating or fully exporting out could help avoid unnecessary revs.

BACKGROUND

Introduce your business and what you do there.

Our organization is focused on changing the way teachers create content. Our product allows teachers to create engaging worksheets that they can share with their students and fellow teachers. I’m the CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 10Clouds?

We were looking for a quick way to locate a senior frontend developer for our project, and that’s where 10Clouds came in.

SOLUTION

What was the scope of their involvement?

The senior frontend developer from 10Clouds handles all the development of the website itself, as well as the new features we’re currently circulating out to the product. We’re working on Angular. A little bit down the road, we also added a UX/UI specialist who’s working on the project as well.

Together, we’ve developed a Google Drive app. We’re also revamping the homepage and some other aspects of the website. 

What is the team composition?

I’ve been in communication with their CEO as well as with their project manager and client success manager. 

How did you come to work with 10Clouds?

We were referred to them by another entrepreneur we were in contact with, who’d worked with 10Clouds in the past and found them to be highly professional. 

How much have you invested with them?

We’ll spend around $100,000.

What is the status of this engagement?

We’ve been working together since June 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Most of the features we’ve rolled out so far have been very popular. We’ve had around 16,000 downloads on one of our most recent app releases. 

The project is still a work in progress; we didn’t have a lot of development force before working with 10Clouds. In general, it’s been going very well. We don’t have any specific metrics right now, but we’ve seen a big increase in our ability to roll out new features. 

Overall, we’re very happy with the people we have on the team right now in terms of communication and deliverables and the fact that they keep to their estimations on their time delivery. Everyone on our team is very happy with 10Clouds’ contribution, and we’re even looking for additional people from them. 

How did 10Clouds perform from a project management standpoint?

It’s taken us a bit of time to work out the best project management strategy for us, and we’ve ended up switching project managers, and everything is working out now. We’re using Slack to keep in touch. 

What did you find most impressive about them?

10Clouds has an excellent ability to find the right resources for our projects. If we need someone who’s an expert in a certain area, they’re able to locate someone who’s not just an expert, but who is also easy to work with. Their ability to find talent that’s also a match in terms of personality is most impressive.

Are there any areas they could improve?

At this stage of our relationship, we don’t have any criticism or anything they could have done better.

Do you have any advice for potential customers?

I would definitely recommend working with 10Clouds.

BACKGROUND

Introduce your business and what you do there.

We’re the Swiss subsidiary of a global accounting firm and I’m the product owner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 10Clouds?

We needed help with building a new web application.

SOLUTION

What was the scope of their involvement?

10Clouds built a new web application for pharma and neurology with proactive decision support for doctors and advanced analytics. The database existed already, but they developed it from scratch. 

The team used Node.js for the backend and Vue.js. They also did some design work. Some of the key features include patient data collection, reminder generation, and in-depth analytics of the doctors’ performance. 

What is the team composition?

We worked with front- and backend developers, an automated tester, a project manager, and designers. 

How did you come to work with 10Clouds?

Our firm had already done a couple of projects with them, and we generally had really good experiences. 

How much have you invested with them?

We spent €120,000–€130,000 (approximately $143,000–$155,000 USD).

What is the status of this engagement?

They completed the project in eight months, from March–October 2020. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The product is now in user testing. During the project, we worked as one team. We had a good relationship built on trust. 

How did 10Clouds perform from a project management standpoint?

We involved our end-client in the scrum sprints. We had biweekly sprint reviews where our client gave us feedback and where we decided on what needed to be done next.

There was a continuous feedback loop. There was no micromanagement, and I trusted 10Clouds’ estimations. We use Jira and Confluence for planning and documentation.  

What did you find most impressive about them?

I was impressed with the backend engineer’s seniority and proactive suggestions. 10Clouds would come up with an approach and then we would build the whole architecture together. 

I had other experiences where we were expected to deliver everything to the vendor on a silver plate, but with 10Clouds, it was really an exchange. That impressed me and helped the project. 

Are there any areas they could improve?

Every transition was a bit chaotic. At the beginning of the project or when it came to onboarding people, it took a while to get everything running smoothly. But once that was sorted out, it was all good. 

Do you have any advice for potential customers?

Make sure you have clear requirements and that 10Clouds understands the business context.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of a video analysis and publishing platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 10Clouds?

They’re doing the front- and backend development for our service.

SOLUTION

What was the scope of their involvement?

The website they’re building has a Django backend and React frontend. Users can upload videos to our platform, which applies machine learning and computer vision technologies to break down the video into different clips.

The backend includes a video processing pipeline that was built on Kubernetes. It has a workflow manager that splits videos up, analyzes them, and stores the data. From there, the system brings the data back together for analysis.

The frontend provides a user-friendly UI for our customers. They can look at suggested clips and publish them on YouTube, Twitter, or self-owned and operated websites.

What is the team composition?

We’ve worked with about 25 people, including two people on the project management side, one person on the backend, one on the frontend, and about 10 other people.

How did you come to work with 10Clouds?

We worked with 10Clouds on a previous project. Before that, our CEO worked with them on another project as well. So, when we started working on this project, we decided to work with 10Clouds and they seemed like a really good fit. We did a pilot project and it worked well, so we continued to use them.

How much have you invested with them?

We’ve spent about $800,000.

What is the status of this engagement?

We started working with them in January 2019 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They have a great work ethic. Our priority right now is making sure everything is getting done. We change directions every few weeks, and they’ve been able to adapt. We just want to get the product out there, see how it works, and pivot as needed. They’ve done quite a lot in our engagement so far.

How did 10Clouds perform from a project management standpoint?

Communication has been great. They manage most of the day-to-day work under our guidance. We have daily meetings with biweekly sync meetings. They keep us updated on all Jira instances.

What did you find most impressive about them?

I was impressed by their flexibility and expertise. Every time we present a new request or throw a new idea at them, they rise to the challenge.

Are there any areas they could improve?

Nothing stands out.

Do you have any advice for potential customers?

Be open and direct when you communicate. Make sure you establish expectations.

BACKGROUND

Introduce your business and what you do there.

I’m the head of engineering at Plentific, a property management tools company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 10Clouds?

We needed engineers to scale up our team quickly.

SOLUTION

What was the scope of their involvement?

They provided engineers to help us with the projects we had in our pipeline, fully integrating with our in-house engineers. The first project was helping create all the localizations in our platform. The platform allows property managers to post jobs for repairs and maintenance for the properties that they manage. 

What is the team composition?

We always had an average of five engineers for 18 months.

How did you come to work with 10Clouds?

When we were doing our research, we shortlisted 3–4 companies. We went with them because of their online reputation and their past clients.

How much have you invested with them?

We spent about £300,000 (approximately $396,000 USD).

What is the status of this engagement?

We started working together in March 2019 and wrapped up in October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were happy with how they were integrated into the team, even though they were part of another company. We measured them like we measured other parts of the team, focusing on the number of PRs created, the number of projects delivered on time, and the number of issues handled.

We’re very happy with our work with them. We definitely recommend them to other people to try them. Their seniority and experience were quite high.

How did 10Clouds perform from a project management standpoint?

We communicated via video calls, emails, and Slack. We had daily communication.

What did you find most impressive about them?

They were quite quick to provide us with the right team that completely meet our needs.

Are there any areas they could improve?

Everything went well. It took a little while to find the right people. There was some turnover with their engineers, and they could have managed their staff members a bit more.

Do you have any advice for potential customers?

I would recommend them.

BACKGROUND

Please describe your company and your position there.

I'm at the prototyping stage for a new product for my company - an HR software product.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 10Clouds?

I hired 10clouds to develop the initial design and clickable prototype for my product. I am also potentially going to hire them for branding.

What were your goals for this project?

My goal for this project was to develop a working prototype to take out to the market for feedback.

SOLUTION

How did you select 10Clouds?

I selected 10Clouds based on Clutch reviews and a cold outreach, but prior to that, I had reviewed at least 5 other companies. I was impressed with the reviews and quality of the sample deliverables they sent me.

Describe the project in detail.

I put together a project requirements document and had a few calls with the team. Edgar in particular was helpful in connecting me with the right team members, getting the proposals developed, and setting the project timeline.

I worked closely with one of their designers, Mikolaj, who was fantastic. He put a lot of deep thinking into not just the design but the product functionality and came up with a lot of the great ideas for the product himself. I really appreciated working with him.

What was the team composition?

I worked directly with one of the designer Mikolaj who was fantastic.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're at the early stages, so nothing specific to report yet, but I'm very happy with the product overall. There are a few aspects of the product design that didn't fully match my vision, but 10 Clouds was very open to revisiting and making sure the final design is what I had in mind.

How effective was the workflow between your team and theirs?

The workflow was effective. We largely communicated on Slack and had periodic check-in calls.

What did you find most impressive about this company?

I think their design skills are very impressive, and the thinking they brought to the project exceeded my expectations.

Are there any areas for improvement?

I received 3 different quotes on the same design request, which made it hard for me to understand why the price would be different for the same requirements. Some of the communications around my requirements weren't fully incorporated, but 10 Clouds is very open to revisiting.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of engineering at G-Coin, a gold-backed crypto token platform that enables people to buy fractional shares of gold that are stored in a vault in Switzerland and then buy, sell, and exchange that token as a form of payment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 10Clouds?

10Clouds is a core development partner for our platform.

SOLUTION

What was the scope of their involvement?

10Clouds provides us with DevOps, Python, React, React Native, NodeJS, and QA engineers. They support us with key development capabilities we need beyond our own development team. We prefer to work with one trusted partner rather than piece together a team of contractors.

What is the team composition?

We have a team of close to 10 people right now.

How did you come to work with 10Clouds?

Another partner of ours recommended them. We tried them out and were very happy. 

How much have you invested with them?

I believe we’ve spent more than $1 million at this point.

What is the status of this engagement?

We’ve been working with them for almost two years now and intend to continue our partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

What I love about their developers is that they really take ownership of what they do. They don’t just do what they’re told to do; they really think about the product, code, and solution, and they recommend their own improvements. They even create improvements to the solution without any input from us, which just demonstrates more ownership on their behalf, makes our lives easier, and makes for a better outcome to the whole product.

How did 10Clouds perform from a project management standpoint?

We have both online and offline communication through things like Slack and daily morning huddles. They provide scrum master support for us, and that scrum master also works a lot with the team internally during their business hours to move everything along. He’s always up to date and knows everything that’s going on in the project. He creates agendas and meeting summaries to make sure that everyone is on the same page. He is constantly looking out for topics that need to tackled, discussed, or communicated about to move things forward.

What did you find most impressive about them?

Everybody we’ve hired through them has had very high skillsets. They’re eager to learn and try new things. We frequently ask them to pick up work that they’ve never done before, and they’re very willing to work with us and take up the challenge.

Are there any areas they could improve?

I only wish that they offered more than just programming services, but I don’t think that’s necessarily in their business model. We’ve been hoping they could help us with certain marketing activities like marketing, creative or SEO. There has been some turnover on their side, but that’s expected with a lot of consulting companies.

Any advice for potential customers?

I’d say that you can trust their expertise and suggestions. They’re honest and transparent in everything that they do, so it’s easy to establish a good working relationship. They’re willing to grow and hire skillsets that they might not have initially. Even if they don’t have somebody available right now, they’re good about hiring skillsets that you might need on your project, so that shouldn’t be a stopper.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Higher Metrics. The engagement I’m working with on with 10Clouds is for another company called Moiety.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 10Clouds?

One of my investors proposed a challenge for me to try and solve: simplify or gamify the job application process to make it more geared toward millennials.

SOLUTION

What was the scope of their involvement?

10Clouds is doing our branding. We’ve been building a clickable prototype for both the mobile and web app. They’re also doing a video reel. We plan to show the prototypes and video reel to investors, and then once we get financing, we’ll develop the web and mobile app with 10Clouds.

What is the team composition?

I work with seven people right now.

How did you come to work with 10Clouds?

I found them through Clutch. I was originally talking to companies here in the states; I was hesitant to go overseas. I was just about to kick everything off with one company but then got an email from them saying they had just taken on a new Fortune 500 client, so they were going to put my project on the back burner.

I decided to call 10Clouds because their reviews were great. With the other company, I just got the sense that they didn’t care about my small company. From day one of working with 10Clouds, I felt like I was Bill Gates. They knocked it out of the park. After the first couple of phone calls, it was a no brainer; these were the guys to go with.

How much have you invested with them?

We’ve spent about $30,000 so far. All in, it’ll be about $31,000.

What is the status of this engagement?

My initial discovery session with them was May 2019, but we started the branding and prototyping in January 2020. The work is ongoing. The prototype will be done next week and the video reel June 1.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

With everything going on with COVID, a lot of stuff has gotten pushed back. We started our work together before the outbreak really took off, and we’ve only been delayed a week – and that was because of me trying to get some documents together. We just completed the branding yesterday, and it looks great. There has been no slowdown, which has definitely been a testament to them.

All I had to do was unload my ideas on them, and they delivered amazing branding. My investors have been blown away, which is especially great since they’re older, and this is geared toward millennials and Gen Zs. I’ve shown the app to millennials, and they all wonder where this app has been.

How did 10Clouds perform from a project management standpoint?

They are amazing. There are some really great companies in America, but 10Clouds has blown them out of the water. They manage a bunch of people in different time zones – they’re out of Warsaw and I’m in Dallas. Olena (Agile Project Manager) literally changed her schedule because I’m in America. Even if I write her an email late at night, I get a response, and by the time I wake up the next morning, action has been taken, everyone has been queued in, and we’re up and running. It’s really impressive how they manage their people.

What did you find most impressive about them?

I talked to a lot of companies that said they love working with startups, but the walk didn’t match the talk. Something I’ve found with 10Clouds is that, throughout the project, they’ve made it as unintimidating as possible. They’ve shown unbelievable enthusiasm. I’ve been telling other entrepreneurs I know that if they want to partner with a team, they can’t go wrong with 10Clouds. They genuinely make you feel valued and like a true partner, no matter how small you are.

Are there any areas they could improve?

I can’t think of anything. We haven’t even had a hiccup; it’s crazy how flawless this has been, considering we’ve never developed an app. I wouldn’t change a single thing about them.

Any advice for potential customers?

I have a friend who’s the social media manager for a really big energy company, and I was showing him the mobile prototype last week. He was very impressed and asked how it was working out with 10Clouds being abroad. I told him that you get unbelievable quality and much better prices and service. My recommendation is to hire them as soon as you can; just set up a phone call, and let them do what they do best.

BACKGROUND

Introduce your business and what you do there.

I’m a senior product manager at an accounting firm. I’m a part of the experience center, which is the more of the digital arm of the company. I’m a product owner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 10Clouds?

We were building a platform that enables financial service providers to register and get a license to operate in our country. There’s a new law that states you need a new type of license.

SOLUTION

What was the scope of their involvement?

We developed the platform for our client together. The backend is Python, and the frontend is React. The frontend is more or less forms that the end-users can fill in. We integrated Jira so our client could process requests coming from their financial service provider clients. There was also a payment integration.

What is the team composition?

There were changes over different iterations, but there were always around five developers.

How did you come to work with 10Clouds?

They were an existing supplier. We did a previous project with them and had a good experience, so we went back to them.

How much have you invested with them?

We’ve spent under €120,000–€130,000 ($130,400–$141,200 USD) so far.

What is the status of this engagement?

We started working together in April 2019. The first MVP came in August. We stopped our work then, but we started up again in January.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our client was very happy. I’m a bridge between development and the client. If the requirements are met and the features are working, then it’s positive. The client also gave the whole project team a good grade. It’s always important that we progress and deliver value over time. Every sprint feature was developed.

What did you find most impressive about them?

It’s the trust and relationship we started to build with them. They added additional seniority on the team. If I work with a partner, I need to be able to rely on them. In terms of issues, we had clear communication and knew what to do. They also proactively came up with options. They’re always thinking about the project, sometimes challenging us rather than just delivering something.

Are there any areas they could improve?

It was a little unclear in the beginning about how we should work with them and onboard new people. They improved it when we onboarded a new team for a bigger, new iteration, though, and it went well.

Do you have any advice for potential customers?

Have an agile mindset. It’s best if you have a team and a capacity set and then define the features during the project.