10Clouds

What evidence can you share that demonstrates the impact of the engagement?

Because we haven’t launched yet, we don’t have any solid data. In terms of quality, our app’s user experience stands out among our industry competitors. The three-month period we spent on conceptualizing the aesthetic and operative flow was definitely worth it. We’re really impressed with the results so far.

As we move through development, 10Clouds is quick to address any issues or bugs we encounter. They’re the most agile team of developers that I’ve ever worked with. They adjust quickly, communicate responsively, and work diligently.

How did 10Clouds perform from a project management standpoint?

In the beginning, I mainly communicated with a project manager via Skype. Now I interact with my full team via Slack. We schedule a 15-minute group video call every day, with additional communication as necessary. We use Jira to manage our backlog and plan our schedules.

What did you find most impressive about them?

They are very skilled in terms of communication, agility, and technical ability. Through their work, we can tell that their team is fully engaged and invested in our vision. They continue to work very hard to assure they meet our standards.

Are there any areas they could improve?

They could improve the accuracy of their time estimates. Development work is hard to predict, so sometimes we go a little over the initial deadline. I’ll also take some responsibility for this because we often make changes to the development schedule.

Any advice for potential customers?

No matter what stage a company is in, 10Clouds offers beneficial solutions. Including both design and development, they cover every aspect needed to create a product. Their team’s agile approach and extensive skill range set them up to properly execute any project.

What evidence can you share that demonstrates the impact of the engagement?

We don’t have quantifiable metrics, but the web application has been well received by our clients, and we have a strong pipeline of sales. We are continuing to improve the design and UX, but users have been satisfied so far. Most of the problems in coding came from minor bugs, and 10Clouds fixed those quickly.

How did 10Clouds perform from a project management standpoint?

We use Jira to organize our projects with scrum-based project management methods, which have worked well for us. We have calls on at least a weekly basis, and use Slack for daily communication.

What did you find most impressive about them?

They deliver on what they promise, and we’ve been impressed with the high quality of their work. The product is consistently on time and within budget, which has built our confidence in what they can do.

Are there any areas they could improve?

At the beginning of the project, there were a few issues with communication around billing and a few features. However, after that initial learning stage of figuring each other out, those issues were ironed out quickly.

There was an instance where they underestimated the complexity of a feature, so it took longer than expected to develop it. However, they didn’t bill us more for that work, which we were happy about.

Do you have any advice for potential customers?

Software development projects require being flexible as requirements change. Because of that, it’s necessary to stay in close communication with the development team. Be open and transparent about your priorities, what the most important features to implement, and how strict your timeline is.

What evidence can you share that demonstrates the impact of the engagement?

The MVP is basically finished. We are now only dealing with release materials for the App Store and some discussions on what text to use.

We had a test period in the local market in Oslo, using some friends and family as well as some professionals. During that time, there were a couple features that we had to change dramatically in the middle of the development period, and they did that.

I have a lot of experience in design and advertising, and in my opinion, the team is top quality in its field. I couldn’t be happier with their way of communicating as well as their designs, and how they handled my comments when I disagreed with them. It was a very comfortable and professional process.

How did 10Clouds perform from a project management standpoint?

There were no bumps that needed to be fixed or problems along the way. We followed the schedule they set up and the project manager ran things just fine. There were no issues with tracking time and making sure that everything was completed.

They invited me to Jira, but most of the time we communicated through Slack and email, in addition to Hangouts on Google, where we had messages going back and forth.

What did you find most impressive about them?

The most impressive thing about them is that they are always very precise. They are very exact about things. When the meeting starts at 10 o’clock in the morning, it always starts on time. They’re very accurate in the way they treated the process and the way that they treated me. We made several agreements that we followed and everything always happened in the correct manner.

I have never worked with any company that has been so precise and accurate in the way they follow up. There are no delays and they have been absolutely magnificent. I was very impressed, and it was surprising — I was not prepared for that.

Are there any areas they could improve?

I don’t know enough about their skills when it comes to business evaluation, business management, or the process of going deep into my business idea to see how it works and how to monetize it. However, I can’t say anything negative about that either because that little piece of the puzzle was so small in my particular project.

Do you have any advice for potential customers?

As a client, respond quickly and give the developers clear and precise briefs. Also communicate clearly. One of the reasons I am so happy with them is because I do my best to be a clear and understandable client. Using that as a tool to keep them motivated to do their best is a good strategy.