Top Inbound Call Center Services in Kenya

Ratings Updated: May 5, 2026

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1 Leaders 11 Contenders

12 Companies

Country: Kenya

List of the Top Kenya Inbound Call Centers Services

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Pettinsky

4.8 12 reviews

$1,000+

$50 - $99 / hr

2 - 9

Mombasa, Kenya

Services provided

10% Branding

10% Business Consulting

10% Corporate Training & Coaching +8 services

10% Customer Service Outsourcing

10% Graphic Design

10% IT Managed Services

10% IT Strategy Consulting

10% Search Engine Optimization

10% Web Development

5% E-Commerce Development

5% Other IT Consulting and SI

Pettinsky is a versatile digital services company, specializing in web development, SEO optimization, and digital marketing strategies. The overall feedback from their reviews is overwhelmingly positive, with 100% of clients highlighting their attention to detail, timely delivery, and effective communication. Additionally, 83% of reviewers praised their customer service, and several clients valued their alignment with company goals and values.

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Reviews mention Openness
Clients express a positive sentiment regarding Pettinsky's openness, highlighting their willingness to understand and implement ideas effectively. One client noted, 'They always try to think through what you have to say,' emphasizing their engagement in the project. Additionally, feedback reflects that Karisa is 'always open and ready to learn new things,' showcasing a collaborative approach that fosters a productive working relationship.

Web Design/Support for Tourism Company

5.0 Oct 1, 2020

They always try to think through what you have to say and the idea that you have. If they don’t get it, they’ll take the time to understand it first. Karisa is a good guy. He’s always open and ready to learn new things.
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Industry Experience

Pettinsky has received positive feedback across various industries, including Real Estate, Food & Beverage, Advertising & Marketing, Nonprofit, Media, Arts & Entertainment, Hospitality & Leisure, and Other Industries. Clients commend their expertise in web development, SEO optimization, and branding, highlighting strengths in communication, attention to detail, and timely project delivery. Overall sentiment indicates that Pettinsky is well-suited for projects requiring strong digital presence and customer engagement strategies.
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Real estate Food & Beverage Advertising & marketing Nonprofit Media Arts, entertainment & music Other Industry Hospitality & leisure

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More responsive than most other service providers

Pettinsky is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kenya (7) Pakistan (1)

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C&R Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Nairobi, Kenya

Services provided

100% Call Center Services

C&R Group, a phone answering service, was established in 1986. The team offers Call Center Services and is located in Nairobi, Kenya and Kampala, Uganda.
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More responsive than most other service providers

C&R Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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TeleSky Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nairobi, Kenya

Services provided

80% Call Center Services

20% Back Office Outsourcing

TeleSky Limited, a phone answering service, is based in Nairobi, Kenya. Established in 2016, the team provides Call Center Services and Back Office Outsourcing.
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More responsive than most other service providers

TeleSky Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Techno Brain BPO-ITES

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Nairobi, Kenya

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Robotics Process Automation

5% Data Annotation Services

Techno Brain BPO-ITES is a call center company. They are in Nairobi, Kenya and have midsize team. They specialize in Call Center Services and Back Office Outsourcing.
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Eminence Outsourcing

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Nairobi, Kenya

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

5% Data Annotation Services

5% Document Digitization & Management

5% SMS Marketing

Eminence Outsourcing is a call center service. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2022. The agency is in Nairobi, Kenya.
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Bogner and Partners

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Nairobi, Kenya

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Data Annotation Services +1 service

25% Finance & Accounting Outsourcing (FAO)

Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
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Nairobi, Kenya

23 Mogotio Road
Nairobi, Kenya
201 - 250

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Dynamic Systems

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Nairobi, Kenya

Services provided

25% Call Center Services

25% Cybersecurity

15% Custom Software Development +3 services

15% Web Development

10% CRM Consulting and SI

10% Web Design

Cybersecurity company Dynamic Systems was launched in 2011. The team offers Cybersecurity and Call Center Services and is based in Nairobi, Kenya.
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The JITU Staffing

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Nyeri, Kenya

Services provided

20% Customer Service Outsourcing

20% Sales Outsourcing

15% Data Annotation Services +5 services

10% Back Office Outsourcing

10% Corporate Travel Management

10% Market Research

10% Procurement Support

5% Content Moderation Services

The JITU Staffing is a Customer Service Outsourcing company established in 2020. The company focuses on Customer Service Outsourcing and Sales Outsourcing.
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Nyeri, Kenya

Naivas Building, Nyeri Mall Gakere Road 2nd Floor
Nyeri, Kenya 10100
201 - 250

(+254) 710 453 693

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Pinnacle Consulting Group

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Nairobi, Kenya

Services provided

20% AI Development

20% CRM Consulting and SI

20% Call Center Services +2 services

20% Cloud Consulting & SI

20% Search Engine Optimization

Pinnacle Consulting Group is a small SEO company established in 2015. Their services include Search Engine Optimization and cloud consulting & SI.
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Nairobi, Kenya

Suite 002, First Floor,Forest Court Off Prof. Wang
Nairobi, Kenya 33475
10 - 15

+254705302957

Nairobi, Kenya

Kilimani Road
Nairobi, Kenya 00100
10 - 15

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Cidax Integrated

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Services provided

15% CRM Consulting and SI

15% Cloud Consulting & SI

15% Digital Strategy +4 services

15% IT Strategy Consulting

15% Mobile App Development

15% Web Design

10% Call Center Services

Cidax Integrated is a small Digital Strategy company founded in 2020. Their team focuses on Digital Strategy and Web Design.
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Accurate Africa eServices Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Services provided

60% Call Center Services

20% Graphic Design

20% Market Research

Accurate Africa eServices Ltd is a Nairobi, Kenya-based call center company. Their services include Call Center Services and Market Research.
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ADEC Kenya

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Athi River, Kenya

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Data Annotation Services

Launched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
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Athi River, Kenya

Export Processing Zones Authority (EPZA)
Athi River, Kenya 00204
301 - 400

0785656473

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

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1 Pettinsky

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Kenya Inbound Call Centers Services

Pettinsky

$1,000+

$50 - $99 / hr

2 - 9

Mombasa, Kenya

Ability to deliver

26.3/40.0

16/20 Reviews

6.3/10 Clients & Experience

4/10 Market Presence

Service focus

20% Inbound Voice Services

80% Other

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C&R Group

$1,000+

< $25 / hr

50 - 249

Nairobi, Kenya

Ability to deliver

8.2/40.0

0/20 Reviews

2.1/10 Clients & Experience

6.1/10 Market Presence

Service focus

300% Inbound Voice Services

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TeleSky Limited

Undisclosed

Undisclosed

250 - 999

Nairobi, Kenya

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

240% Inbound Voice Services

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Techno Brain BPO-ITES

$10,000+

< $25 / hr

250 - 999

Nairobi, Kenya

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

100% Inbound Voice Services

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Eminence Outsourcing

$1,000+

$25 - $49 / hr

50 - 249

Nairobi, Kenya

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

190% Inbound Voice Services

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Bogner and Partners

$1,000+

< $25 / hr

50 - 249

Nairobi, Kenya

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

75% Inbound Voice Services

25% Other

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Dynamic Systems

$1,000+

$25 - $49 / hr

10 - 49

Nairobi, Kenya

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

75% Inbound Voice Services

25% Other

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The JITU Staffing

$10,000+

< $25 / hr

250 - 999

Nyeri, Kenya

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

40% Inbound Voice Services

60% Other

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Pinnacle Consulting Group

$1,000+

< $25 / hr

10 - 49

Nairobi, Kenya

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

60% Inbound Voice Services

40% Other

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Cidax Integrated

$1,000+

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

30% Inbound Voice Services

70% Other

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Accurate Africa eServices Ltd

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

180% Inbound Voice Services

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ADEC Kenya

$10,000+

< $25 / hr

1,000 - 9,999

Athi River, Kenya

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

75% Inbound Voice Services

25% Other

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Top Inbound Call Center Services in Kenya

List of the Top Kenya Inbound Call Centers Services

Reviews mention Openness

Web Design/Support for Tourism Company

Industry Experience

Select Industry to see insights

Pettinsky is very responsive

C&R Group is very responsive

TeleSky Limited is very responsive

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 1 Kenya Inbound Call Centers Services