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Staffing Services Hiring Guide

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Staffing Services Hiring Guide

Updated April 17, 2024

Get your business more flexibility by hiring an agency for your staffing needs. Discover insights through our hiring guide. 

Without a highly qualified staff, businesses have a greater chance of failing. Think about the time, effort and emotional labor that went into your most recent job search – the experience you felt likely mirrors a hiring process for businesses. Thankfully, some agencies specialize in staffing services that take the hard work and hassle off of companies. 

Staffing agencies, also known as recruitment or temp agencies, help match companies with candidates who are looking to work. Most staffing agencies usually specialize in a particular industry but tend to work similarly by finding the right fit for companies looking to hire for short or long-term positions.

This guide explores everything you need to know about staffing services and how to find the right staffing agency to grow your business.

What is Staffing?

Staffing: The process of finding, selecting, and hiring individuals to fill job positions within an organization. Staffing involves identifying the staffing needs of companies, attracting potential candidates, evaluating their qualifications, and then ultimately making the best hiring decisions for their clients.

The goal of staffing is to build high-performing teams for businesses that will achieve their objectives. Staffing agencies can fill vacancies, expand teams, or fill temporary positions until the right hire comes along.

Whether it’s recruiting the top talent, conducting interviews or managing onboarding processes, effective staffing plays a vital role in building a capable workforce for any type of business.

A staffing agency serves as a bridge between employers and job seekers, streamlining the recruitment process to help both parties.

Some tasks staffing agencies are qualified to perform include:

  • Sourcing candidates
  • Screening & interviewing
  • Giving out skill assessments
  • Matching & placement of candidates
  • Talent management

The services a staffing agency will provide depend largely on the intentions of your company. If you’re looking for a temporary hire, there will be different benchmarks than for a full-time position. Ensure that your business provides the staffing provider you hire with all of the requirements they need to complete their job effectively.

Finding a staffing agency with the right knowledge in your region can help you source local talent.

Staffing Services by Country

Staffing Services by City

5 Benefits of Staffing Services

The benefits of staffing services go beyond hiring qualified candidates. Businesses that hire staffing services receive a strategic advantage that will benefit all aspects of their company. From optimizing recruitment efforts to saving costs, working with a staffing agency has great advantages beyond just freeing up your staff’s time. 

staffing benefits

Here are some of the biggest reasons companies invest in staffing services:

  1. Access to a pool of candidates: Staffing agencies have extensive access to a growing network of candidates, giving businesses a wide selection of qualified workers to choose from and increasing the likelihood of finding the right fit.
  2. Increase cost-savings: Businesses can reduce recruitment costs by hiring another provider to manage staffing solutions. Companies can save money with upfront hiring costs like advertising and screening as well as saving internal working hours due to the lack of time spent in-house on hiring. 
  3. Allows for flexibility: Partnering with a staffing agency saves businesses time by handling tasks such as candidate sourcing, initial interviews, and other time-consuming activities.
  4. Deliver expertise: Staffing agencies have extensive knowledge of recruitment. By working with companies in different industries, they also can understand the skills, qualifications, and trends within various services that can help them connect candidates with the right business.
  5. Improve employee retention: Often, staffing agencies allow hiring individuals temporarily before considering permanent employment. This approach allows companies to evaluate how a candidate fits within their organization fully.

What Services do Staffing Professionals Provide?

A staffing professional's services depend mainly on what you’re looking for. Here are some common services that a staffing agency will offer, the tasks involved, and the goals of each:

  • Contingent Staffing
  • Event Staffing
  • Permanent Staffing
  • Seasonal Staffing
  • Temporary Staffing

Contingent Staffing

Contingent staffing refers to hiring temporary or contract workers on an as-needed basis. It is geared to meeting businesses with fluctuating demands. For example, if a company needs extra support with a new task, they would invest in contingent staffing services.

Contingent staffing usually involves longer-term engagements, depending on the project need, whereas temporary staffing is for shorter durations.

It allows businesses to quickly scale their workforce up or down based on specific demands. Contingent staffing providers deliver companies access to a pool of talented professionals with the long-term commitment of permanent employment.

Event Staffing

If your company is looking to hold an event and needs trained individuals to fulfill various roles, look to a provider that specializes in event staffing.

Event staffing agencies provide trained personnel for specific types of events like conferences and trade shows. These agencies recruit, train, and deploy staff based on the event's requirements. This can include promotional staff, registration staff, greeters, security personnel, catering staff, event managers, technical support, and more.

With a dedicated team of event staff, organizers can ensure that their event will run efficiently with all logistics handled.

Permanent Staffing

Permanent staffing refers to the process of hiring employees to fill regular positions within an organization. For permanent staffing, the staffing agency will work closely with its client to create a thorough recruitment process to select candidates who will eventually become full-time employees. This includes help advertising job openings, reviewing applications, conducting interviews, and more.

Once a candidate is selected, a permanent contract is drawn that outlines the terms of their employment, making them integral members of the organization they’ve been hired for.

Seasonal Staffing

During peak seasons, companies often experience a surge in customer demand, requiring additional workforce support. But, rather than hiring full-time employees who likely won’t be needed for a longer period, they can opt for seasonal staffing services.

Seasonal staffing allows businesses to adjust their workforce to ensure they can meet demand during a busy time of year. Depending on the industry, seasonal staff may require specific skills or training, like customer service skills or industry-specific knowledge, to perform their duties effectively.

Businesses can benefit from seasonal staffing services, allowing them to manage their workforce solutions efficiently during peak periods.

Temporary Staffing

Temporary staffing differs from contingent staffing due to the purpose and duration. Temporary staffing is for engagements that are geared for a few weeks or months, focusing on adding additional manpower without the long-term commitment.

Temporary staffing can be used to cover employee absences or bring in employees who are skilled in certain specialties for certain tasks.

Staffing agencies typically handle the payroll, benefits, and other administrative responsibilities for the temporary staff, and in turn, the client pays the staffing agency for the number of hours or length of work by that temporary staff.

Overall, temporary staffing addresses the immediate needs of companies in tight binds.

Common KPIs for Staffing Engagements

Tracking the performance of staffing services can vary based on specific goals or objectives.

Here are some common KPIs businesses can use to measure the effectiveness of their staffing solutions:

  • Time to fill: measures the average time it takes to fill a vacant job position
  • Cost per hire: measures the total cost incurred to hire a new employee
  • Quality of hire: measures the performance and impact of the new hire
  • Time to productivity: measures the average time it takes for a new employee

What is a Staffing Team?

How do staffing agencies work? Most of the time, an employer will contact a staffing agency and then that agency will get to work immediately, assessing the job description and other materials critical to the role.

staffing team

Job seekers will apply for the work directly through the staffing company, and then the agency or employer, or both, will likely interview candidates based on the initial agreement. Once a direct hire is made, the candidate begins the work after any onboarding.

Here are some of the most common roles that comprise a staffing company and how they can impact your recruitment services:

Who Makes Up a Staffing Agency?

  • Recruiters: Responsible for sourcing, screening, and interviewing potential job seekers for open positions. They evaluate their skills and qualifications to see if they are a fit for specific positions.
  • Account Managers: Establish relationships with clients to understand their hiring needs and ensure smooth communication.
  • Human Resources Consultants: Provide HR expertise, guiding clients and candidates throughout employment processes.
  • Sales Representatives: Focus on acquiring new accounts and promoting the services offered by the staffing agency.
  • Administrative Staff: Handle the day-to-day operations of the staffing agency, which might include, handling payroll, managing contracts, coordinating paperwork, and overseeing the effectiveness of agency operations.
  • Marketing Specialists: Execute marketing strategies to promote a staffing agency’s services to attract job seekers and new clients.

What To Look For When Hiring Staffing Services

Whether you’re looking for event staff for your company’s next on-site event or hiring additional staff for a busy season, finding the right staffing agency is essential to outsourcing the right job candidates.

This is easier said than done since there are plenty of staffing and employment agencies around the world. The key is to find the right one for your business.

Before your search begins, clarify what type of workers you’re looking for. Once your staffing needs are set, you can identify agencies that fit your budget, requirements, and other objectives.

Criteria for Hiring a Staffing Firm

  • Location
  • Budget
  • Industry experience
  • Communication style
  • Success rate
  • Cultural fit
  • Range of services

What Matters to You Most for Staffing Services?

Companies that seek staffing services have unique needs. For your company’s journey, think about what matters to you most before exploring the best of staffing companies.

Pinpoint the criteria that matter the most to your business. After this, start shortlisting staffing providers and reach out to ones that fit your needs.

If you have a larger list, think critically about whether they can deliver the desired results and meet the requirements you’ve outlined.

Interview potential staffing partners by asking questions about their work quality, collaboration style, and more.

Here are a few questions you should ask when interviewing staffing service providers:

10 Questions to Ask When Hiring Staffing Services

  1. How long has your company been in the staffing industry?
  2. What is your process for sourcing and screening candidates?
  3. What experience do you have in our industry?
  4. How do you handle candidate background checks, reference checks, and verification of qualifications?
  5. Do you offer any guarantees or warranties on your placements? What happens if a candidate doesn’t work out?
  6. Can you give us an overview of your candidate pool and the size of your talent network?
  7. Can you accommodate our unique staffing requirements?
  8. What is your pricing structure and fee model?
  9. Can you provide testimonials or case studies of successful placements you have made in similar roles or industries?
  10. What is your communication and collaboration style with clients?

Once these questions are answered, you should be able to make an informed decision of who to hire for staffing services. Be sure to scope out your requirements and objectives to ensure everyone is aligned before the engagement begins.

Need a budget for staffing services?

Download Our Recruitment Budget

Maximize Hiring Success with Top-Tier Staffing Services

In today’s competitive business landscape, hiring a provider for staffing services can help organizations save valuable time, effort, and resources.

Staffing companies have access to extensive talent pools and networks, which allows them to source the right candidates for the job. With the support of a staffing agency, businesses can streamline their processes while building a high-performing workforce.

Leverage the expertise and resources of a specialized staffing partner to meet your company’s recruitment goals.

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