ZAAG SYSTEMS is a trusted software development company specializing in custom software development, mobile app development, and eCommerce solutions tailored for small and medium-sized enterprises (SMEs), Startups and Entrepreneurs. We provide cost-effective and scalable digital solutions that empower SMEs, Startups and Entrepreneurs to compete in a dynamic business environment.
We understand the unique challenges faced by small and medium businesses. Our team of skilled professionals helps SMEs, Startups and Entreprenu streamline operations, improve customer experiences, and enhance productivity through tailored software solutions. Whether you're looking to automate processes, build a mobile app, or create a powerful eCommerce platform, we deliver solutions that grow with your business.
At ZAAG SYSTEMS, we are committed to delivering high-quality, affordable software solutions that align with the specific needs of SMEs. Our services are designed to help businesses optimize their processes, increase operational efficiency, and reduce costs—all while providing a seamless digital experience for your customers.
Why Choose ZAAG Systems for Your SMEs, Startups?
Affordable Solutions for SMEs and Startups, : We provide cost-effective, custom software development solutions that are perfect for growing businesses.
Tailored to Your Needs: Our team works closely with you to understand your business goals and deliver solutions that meet your exact requirements.
End-to-End Services: From mobile app development to eCommerce solutions, we offer full-cycle services to help SMEs and Startups succeed in the digital world.
Scalable and Flexible: Our solutions are designed to grow with your business, ensuring that your systems remain efficient as you expand.
Proven Track Record: With over 50 successful projects, we have extensive experience delivering high-quality software to SMEs and Startups in various industries, including eCommerce, healthcare, and retail.
Min project size
$5,000+
Hourly rate
< $25 / hr
Employees
10 - 49
Locations
Dhaka, Bangladesh
Year founded
Founded 2020
Languages
Timezones
1 Language that we service
English
11 Timezones that we service
BST
Bangladesh Standard Time (BST)
AET
Australia Eastern Time (AET)
ACT
Australia Central Time (ACT)
EST
Eastern Standard Time (EST)
CET
Central European Time (CET)
SGT
Singapore Standard Time (SGT)
PST
Pacific Standard Time (PST)
MET
Middle East Time (MET)
EET
Eastern European Time (EET)
CST
Central Standard Time (CST)
AST
Arabia Standard Time (AST)
2 Locations
Dhaka , Bangladesh
Santa Clara , CA
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
< $25
/hr
Rating for cost
4.8
/5
What Clients Have Said
ZAAG SYSTEMS offers competitive pricing, fitting client budgets while delivering good value. Most projects involved 2-5 team members, with positive feedback on their commitment, communication, and timely delivery. Clients appreciated the quality of work and responsiveness, indicating a strong return on investment.
Clients expressed high satisfaction with ZAAG SYSTEMS' work, often recommending them for their professionalism, technical expertise, and ability to deliver on promises.
Responsive and Collaborative Team
Clients noted ZAAG SYSTEMS' responsiveness to feedback and queries, emphasizing their collaborative approach. They were quick to adapt to changing needs, which facilitated productive partnerships.
High-Quality Deliverables
The quality of work delivered by ZAAG SYSTEMS was consistently highlighted as impressive. Clients noted the high standards maintained across projects, contributing to successful outcomes and customer satisfaction.
Effective Integration with Client Teams
ZAAG SYSTEMS effectively integrated with client teams, enhancing collaboration and ensuring seamless project execution. Their ability to work as part of the client's internal team was frequently praised.
Areas for Improvement in Communication
While generally positive, some reviews suggested that communication with senior managers could be improved. Additionally, more proactive status updates during early project stages were recommended.
Strong Project Management Skills
Multiple clients praised ZAAG SYSTEMS for excellent project management, timely deliveries, and clear communication. They effectively used tools like Trello and Slack, ensuring smooth collaboration and adherence to deadlines.
ZAAG SYSTEMS has designed and developed a mobile app for a rental agency. The team has handled UI design, development for three platforms, testing, deployment, and penetration testing.
ZAAG SYSTEMS has failed to deliver any work, and the client described the team as unprofessional. The client has reported that the team's director has breached all boundaries of professional conduct. Moreover, the client doesn't recommend the team. Overall, it has been a negative experience.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of RenterPay
Describe what your company does in a single sentence.
Renting solutions platform and agency
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?
Timely Delivery
Professional Pitch
Reasonable Pricing
SOLUTION
How did you find ZAAG SYSTEMS?
Clutch Site
Why did you select ZAAG SYSTEMS over others?
Close to my geographic location
How many teammates from ZAAG SYSTEMS were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
UI Design of App
Development for 3 platforms
testing and deployment
penetration testing
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Nothing was completed and the director breached all boundaries of professional conduct
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Nope
What was your primary form of communication with ZAAG SYSTEMS?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We don't recommend them. The director should get anger management treatment
Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?
Yes they can replace one director who doesn't like to listen
RATINGS
1.0
"I would give them"
Quality
0.5
Service & Deliverables
Schedule
1.0
On time / deadlines
Cost
1.0
Value / within estimates
Willing to Refer
0.5
NPS
E-Commerce Dev for Private Org
E-Commerce DevelopmentUX/UI DesignWeb Design
$10,000 to $49,999
Oct. - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"ZAAG SYSTEMS' top-notch service quality and detailed project understanding impressed us."
Dec 23, 2024
Co-Founder, Lawying
Manuel Rodriguez-Tabernero Vidal
Verified
Legal
Spain
1-10 Employees
Online Review
Verified
ZAAG SYSTEMS developed an e-commerce management system for a private organization. The team built a platform for lawyers to communicate and share ideas.
ZAAG SYSTEMS delivered a smooth and functional platform, which increased users. The team was responsive to the client's needs and addressed issues immediately. The team provided quality work that met the client's expectations. The team's detailed understanding of the project impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Founder of Lawying
Describe what your company does in a single sentence.
Private Organization
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?
E-Commerce Management System
SOLUTION
How did you find ZAAG SYSTEMS?
Clutch Site
Why did you select ZAAG SYSTEMS over others?
Company values aligned
How many teammates from ZAAG SYSTEMS were assigned to this project?
5-8
Describe the scope of work in detail. Please include a summary of key deliverables.
Here all the lawyer can communicate with each other like a Social platform and share their ideas and thoughts.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Now the system is running smoothly and continuously and the user is increasing day by day
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Quality Work, really meet our expectation. They respond immediately to our needs and fixed it right away.
What was your primary form of communication with ZAAG SYSTEMS?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
ZAAG SYSTEMS' top-notch service quality and detailed project understanding impressed us.
Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?
They know their job well and performed best as per my knowledge
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev & UX/UI Design for Education Consultancy
UX/UI DesignWeb DesignWeb Development
$10,000 to $49,999
August 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"ZAAG SYSTEMS' customer-centric attitude was impressive."
Aug 27, 2024
Managing Director, Scholarly Space Limited
Md Nur Alam Mia
Verified
Other industries
Malaysia
201-500 Employees
Online Review
Verified
ZAAG SYSTEMS developed a portfolio website for an education consultancy. The team also designed the site's UX/UI.
Thanks to ZAAG SYSTEMS' work the end clients can find the company through the site. The team was transparent and responsive throughout the engagement via in-person meetings. Furthermore, the team's quality met the client's expectations. Overall, the team's customer-centric attitude was impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Managing Director of Scholarly Space Limited
Describe what your company does in a single sentence.
Construction Company & Education Consultancy Company
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?
Company portfolio website
SOLUTION
How did you find ZAAG SYSTEMS?
Clutch Site
Why did you select ZAAG SYSTEMS over others?
High ratings
How many teammates from ZAAG SYSTEMS were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We recently hired Zaag Systems Limited to develop our company website, and we couldn't be happier with the results. The team was professional. They delivered a responsive, and user-friendly website that perfectly represents our brand. The project was completed on time, with excellent communication throughout the process. Highly recommended!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our client can find us through this website
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Quality meet our expectation. Transparent.
What was your primary form of communication with ZAAG SYSTEMS?
In-Person Meeting
What did you find most impressive or unique about this company?
ZAAG SYSTEMS' customer-centric attitude was impressive.
Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?
Increase professionalism
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Design & Platform Support for Additive Manufacturer
Application Management & SupportWeb Design
Less than $10,000
May 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They provided excellent customer support and quality work."
Aug 20, 2024
Director, AI4.0S Pty Ltd
Shaikh
Manufacturing
Sydney, Australia
1-10 Employees
Online Review
An additive manufacturing company hired ZAAG SYSTEMS to design their website and manage their online platform. The team’s tasks also included email administration.
ZAAG SYSTEMS delivered great work and provided excellent support, meeting expectations. Their work was technically sound, and their resources were responsive. They completed tasks on time and fostered a great relationship with the client. Moreover, their work culture was truly impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of AI4.0S Pty Ltd
Describe what your company does in a single sentence.
Our company is working with advanced materials and additive manufacturing
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?
Website design
Manage online platform
SOLUTION
How did you find ZAAG SYSTEMS?
Referral
Why did you select ZAAG SYSTEMS over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from ZAAG SYSTEMS were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Website design, email administration and platform support
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
They provided excellent customer support and quality work. They're technically sound and responsive
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, the project delivered on time and very responsive. It was a very good experience to work with them without any hassle.
What was your primary form of communication with ZAAG SYSTEMS?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Technically sound and good work culture and very responsive within the budget
Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?
All good. I am giving 5 star for their support
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for Online Retailer
Web Development
Less than $10,000
Nov. 2023 - June 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very quick, responsive, and efficient."
Jul 10, 2024
CEO, Palooi
Momor Lisa
Verified
eCommerce
Fullerton, California
1-10 Employees
Online Review
Verified
ZAAG SYSTEMS completed the development of a website for an online retailer.
ZAAG SYSTEMS demonstrated a remarkable understanding of the client's needs and helped them solve issues in a timely manner. The team was efficient and swift and ensured prompt responsiveness throughout the engagement. Ultimately, the client was pleased with the partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Palooi
Describe what your company does in a single sentence.
Online shopping
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?
Complete the website
SOLUTION
How did you find ZAAG SYSTEMS?
Referral
Why did you select ZAAG SYSTEMS over others?
Close to my geographic location
Good value for cost
Referred to me
Company values aligned
How many teammates from ZAAG SYSTEMS were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They are very much efficient on delivering the project on time
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
90%
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were very quick, responsive, and efficient.
What was your primary form of communication with ZAAG SYSTEMS?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They understand the needs and problems and solve them timely.
Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?
N/A
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Dev for FMCG Retailer
Custom Software DevelopmentE-Commerce DevelopmentMobile App Development
ZAAG SYSTEMS LIMITED. developed an e-commerce management system for an FMCG retailer. They built the solution and integrated features for order processing, inventory management, and payment transactions.
Thanks to ZAAG SYSTEMS LIMITED's efforts, the client became able to successfully run their online business. They responded promptly to the client's needs and delivered quality work, meeting the client's expectations. Their sheer commitment was a hallmark of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Retail Operations Manager of Suncity Hypermarket LLC
Describe what your company does in a single sentence.
We the specialized in FMCG Retail Business in UAE
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS LIMITED. to accomplish?
E-Commerce Management System
SOLUTION
How did you find ZAAG SYSTEMS LIMITED.?
Referral
Clutch Site
Why did you select ZAAG SYSTEMS LIMITED. over others?
Pricing fit our budget
Company values aligned
How many teammates from ZAAG SYSTEMS LIMITED. were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
It's a software platform that helps businesses handle various aspects of our online operations. This includes inventory management, order processing, payment transactions, customer data, and more. Essentially, it's our digital backbone that empowers businesses to navigate the complexities of online selling and deliver a seamless shopping experience to customers. Handle our online businesses.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Now we can run our complete online business with this.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Quality Work, really meet our expectation. They respond immediately to our needs.
What was your primary form of communication with ZAAG SYSTEMS LIMITED.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Quality and Commitment
Are there any areas for improvement or something ZAAG SYSTEMS LIMITED. could have done differently?
They know their job well.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Government Organization
Custom Software Development
$10,000 to $49,999
Aug. 2023 - Feb. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are good at their work."
Jan 31, 2024
Upazila ICT Technician, Bangladesh Government
Md Shakil Ahmad
Government
Narsingdi, Bangladesh
51-200 Employees
Online Review
ZAAG SYSTEMS LIMITED. has developed a custom web-based distribution management system for a government organization. This includes creating a database and preparing au-generated cards with QR codes.
Thanks to ZAAG SYSTEMS LIMITED., the client has managed 18,000 customers within the last two months. The service provider has delivered the project 10 days ahead of schedule. Their immediate responsiveness and commitment are key elements of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Upazila ICT Technician of Bangladesh Government
Describe what your company does in a single sentence.
Government Organization
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS LIMITED. to accomplish?
Smart Distribution Management System
SOLUTION
How did you find ZAAG SYSTEMS LIMITED.?
Referral
Clutch Site
Why did you select ZAAG SYSTEMS LIMITED. over others?
Pricing fit our budget
How many teammates from ZAAG SYSTEMS LIMITED. were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Through this web-based software, it will be possible to coordinate TCB distribution activities centrally. For this purpose, database of union-based beneficiaries will be created through Excel file import. Based on this database, auto-generated cards containing QR codes will be prepared. which will be handed over to the beneficiaries. This will prevent duplicate distributions in the process. Besides, reports can be prepared from the admin panel.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Handling 18,000 consumer performing seamlessly for last 2 months
Describe their project management. Did they deliver items on time? How did they respond to your needs?
10 days earlier they deliver the project. They respond immediately to our needs
What was your primary form of communication with ZAAG SYSTEMS LIMITED.?
Virtual Meeting
What did you find most impressive or unique about this company?
Commitment delivered
Are there any areas for improvement or something ZAAG SYSTEMS LIMITED. could have done differently?
Nothing at this moment. They are good at their work.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software for Wealth Management Firm
Custom Software Development
Less than $10,000
May - Aug. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They set clear milestones and deadlines for key deliverables and adhered to this plan."
ZAAG SYSTEMS LIMITED. developed a custom software for a wealth management firm. The team was also tasked with testing and deploying the software, ensuring it met security and compliance standards.
ZAAG SYSTEMS LIMITED. completed deliverables that met all of the client's needs and expectations. The team established a smooth workflow through clear communication, timeliness, and adherence to the budget. The team was professional, punctual, and communicative all throughout the project.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Financial Advisor of IPC Securities Corporation
Describe what your company does in a single sentence.
Investment Planning Counsel (IPC) is one of Canada's leading independent wealth managers. We are a diverse group of people all driven towards one goal: helping our advisors build a better business.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS LIMITED. to accomplish?
Ensuring that software systems meet security and compliance standards.
Integrating existing software systems to improve efficiency and data flow within the organization
Enhancing the user experience (UX) of existing software to improve customer satisfaction.
SOLUTION
How did you find ZAAG SYSTEMS LIMITED.?
Referral
Why did you select ZAAG SYSTEMS LIMITED. over others?
Pricing fit our budget
Company values aligned
How many teammates from ZAAG SYSTEMS LIMITED. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work for the software development project involves creating a custom software/application to address specific needs, with a focus on gathering requirements, designing, developing, testing, and deploying the software.
Key deliverables include detailed requirements, design documents, the fully functional software, comprehensive documentation, deployment, training, and post-launch support. The project is expected to be completed within a defined timeline and budget, with acceptance criteria based on meeting quality and functionality standards.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Measurable outcomes for a software development project serve as indicators of its progress and success. These include on-time delivery, adherence to budget, functionality, quality, user satisfaction, performance, security, scalability, uptime, ROI, bug fixing timeliness, documentation completion, training effectiveness, compliance, feedback implementation, integration success, data accuracy, support response time, and user growth.
Tracking these outcomes ensures that the project stays aligned with its goals and allows for informed decision-making throughout its lifecycle.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Looking at the project plan or timeline that was established at the beginning of the project. They set clear milestones and deadlines for key deliverables and adhered to this plan.
What was your primary form of communication with ZAAG SYSTEMS LIMITED.?
Email or Messaging App
What did you find most impressive or unique about this company?
they communicated throughout the project
Are there any areas for improvement or something ZAAG SYSTEMS LIMITED. could have done differently?
Gather feedback from my team and stakeholders about their overall satisfaction with the project management and delivery they provide an excellent job
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"great job
Custom Software Development for Marketing Company
Custom Software Development
Confidential
May - Sep. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
''A standout IT company in providing tailored solutions that align with client objectives and drive success.''
Sep 11, 2023
Project Manager, Frankfurt Rhein Main GmbH
James Mid
Advertising & marketing
Frankfurt am Main, Germany
11-50 Employees
Online Review
A marketing company hired ZAAG SYSTEMS LIMITED. for custom software development. They created a platform and integrated it into the client's network, provided IT support, and handled training and QA reports.
ZAAG SYSTEMS LIMITED’s efforts improved efficiency metrics, reduced processing time, and increased task completion rates and cost savings. Their project management was highly effective and customer-centric. They consistently delivered items on time and maintained open and transparent communication.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the project manager of Frankfurt RheinMain GmbH
Describe what your company does in a single sentence.
The company’s mission is to inform foreign companies about the economic advantages of the region and to help them to settle into the region.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS LIMITED. to accomplish?
to develop custom software that could streamline our internal processes and enhance our customer experience
SOLUTION
How did you find ZAAG SYSTEMS LIMITED.?
Referral
Clutch Site
Why did you select ZAAG SYSTEMS LIMITED. over others?
Good value for cost
Referred to me
Company values aligned
How many teammates from ZAAG SYSTEMS LIMITED. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work with ZAAG SYSTEMS LIMITED involved a comprehensive IT transformation project focused on custom software development and IT staff augmentation. The primary objective was to modernize systems, enhance efficiency, and improve user experience.
Key deliverables included a user-friendly custom software application with seamless integration, IT staff support, training materials, quality assurance reports, and comprehensive documentation. ZAAG SYSTEMS LIMITED executed the project with professionalism and expertise, meeting and exceeding our organization's objectives
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from the project with ZAAG SYSTEMS LIMITED included:
Improved efficiency metrics, showcasing reduced processing time and errors.
Error reduction, demonstrating fewer data entry and processing errors.
Cost savings, indicating a positive return on investment (ROI).
High user adoption rates, highlighting the software's acceptance and usability.
Real-time reporting usage, showing the utilization of analytical capabilities.
These measurable outcomes provided concrete evidence of the project's success in improving efficiency, user satisfaction, and overall organizational performance.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
ZAAG SYSTEMS LIMITED's project management was highly effective and customer-centric. They consistently delivered items on time, maintained open and transparent communication, and were exceptionally responsive to our needs. Their proactive approach to issue resolution, resource allocation, and collaboration with our team contributed to a successful project outcome. Overall, their project management instilled confidence in their abilities as a trusted IT partner and ensured the project's success.
What was your primary form of communication with ZAAG SYSTEMS LIMITED.?
Email or Messaging App
What did you find most impressive or unique about this company?
What's most impressive and unique about ZAAG SYSTEMS LIMITED is their comprehensive range of IT solutions, unwavering commitment to excellence and innovation, user-centric approach to design, extensive experience and expertise in the IT industry, transparent communication with clients, and their responsive and collaborative approach to meeting client needs.
These qualities collectively make them a standout IT company in providing tailored solutions that align with client objectives and drive success.
Are there any areas for improvement or something ZAAG SYSTEMS LIMITED. could have done differently?
While ZAAG SYSTEMS LIMITED has many strengths, like any organization, it needs to improve more on its pricing
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Marketing Collective
Custom Software Development
$10,000 to $49,999
May - Aug. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"ZAAG SYSTEMS LIMITED. took the time to comprehend the intricacies of our business processes and challenges."
Aug 29, 2023
CEO, RHODDY Marketing Group
Md Rasel
Advertising & marketing
Canada
201-500 Employees
Online Review
ZAAG SYSTEMS LIMITED. developed a custom software solution for a marketing collective. The team was responsible for requirements gathering, internal process streamlining, testing, training, and deployment.
ZAAG SYSTEMS LIMITED’s efforts improved efficiency, customer satisfaction, and overall business performance, meeting the client's expectations. The team was highly proactive, and internal stakeholders were particularly impressed with the service provider's customized solutions and expertise.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the chief executive officer of RHODDY Marketing Group
Describe what your company does in a single sentence.
We’re a collective of entrepreneurs, creatives, and straight up lunatics who share a passion for the world beyond (gasp) advertising. We’re movie buffs, podcast junkies, metal heads, carpenters, hockey players, and full-on nerds. We tinker, we test and we try new things. What we learn out there goes into what we do for you.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS LIMITED. to accomplish?
streamline our internal processes by developing a custom software solution tailored to our unique needs
We needed a system that could automate repetitive tasks, enhance data management, and improve overall efficiency.
To enhance our customer experience through the software
SOLUTION
How did you find ZAAG SYSTEMS LIMITED.?
Online Search
Clutch Site
Why did you select ZAAG SYSTEMS LIMITED. over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from ZAAG SYSTEMS LIMITED. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Zaag Systems Limited was tasked with creating a custom software solution to streamline internal processes, enhance customer experience, and accommodate future growth. The project encompassed requirements gathering, system design, development, testing, deployment, training, documentation, and ongoing support.
Key Deliverables:
Detailed requirements documentation.
Modular system architecture and wireframes.
Functional software with core features.
User-friendly interfaces for various roles.
Thorough testing reports.
Deployed and launched software.
User manuals and documentation. Post-launch support.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes that demonstrate the tangible progress and success of the custom software development project include the following Efficiency Engagement Scalability Error Reduction Data Accuracy Customer Satisfaction These outcomes collectively highlight the project's successful impact on various facets of operations, user experience, and overall business performance.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Zaag Systems Limited's project management approach was nothing short of exemplary. Their dedication to organization, communication, and delivering results on time truly set them apart. One of the standout aspects of their project management was risk mitigation. They proactively identified potential challenges and had mitigation strategies in place. This proactive approach minimized disruptions and ensured a smooth project progression.
What was your primary form of communication with ZAAG SYSTEMS LIMITED.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their approach to customization was exceptional. Unlike other companies that often provide generic solutions, ZAAG SYSTEMS LIMITED. took the time to comprehend the intricacies of our business processes and challenges deeply. This level of understanding allowed them to design and develop a custom software solution that seamlessly integrated with our workflows, addressing our specific pain points with precision.
Are there any areas for improvement or something ZAAG SYSTEMS LIMITED. could have done differently?
Our experience with Zaag Systems Limited was Positive and yield a great result
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Outstanding Custom Software Development Service
Showing 21-30 of
32 Reviews
Our Story
At Zaag Systems, we’re driven by the belief that technology should empower businesses to grow smarter and faster. Our mission is to deliver innovative software and AI solutions that simplify complexity and fuel efficiency. Guided by values of integrity, collaboration, and customer-first thinking, we craft solutions that blend creativity with precision—helping organizations locally and globally turn challenges into opportunities.
Meet the Team
Bahauddin ArafatManaging Director
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