Wiser Technology

BACKGROUND

Please describe your company and your position there.

We are telecommunication vendor in delivery organization towards the telecom providers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bulbera, and what were your goals?

Automation in telecommunication providers needs certain optimization that can result in really reducing time to market for the fulfilment services, that requires complex flows to be implemented.

SOLUTION

How did you select Bulbera and what were the deciding factors?

We are using part of the capacity of Bulbera to help with development of certain integration interfaces and workflow development for the BPMN designed processes. So far the delivered quality is pretty high and we are very happy working with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Java EE, WSO2, BPMN, FlowOne.

How many people from the vendor's team worked with you, and what were their positions?

5 - Software engineers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Feedback for them is positive ,they treated their work with a focus on the details and acted professionally

Describe their project management style, including communication tools and timelines.

We are working in a organized backlog on the outcome based deliverables.

What did you find most impressive or unique about this company?

Their expertise and development capabilities, but really the game changes is the focus on the details. They are very well organized internally to handle different loads.

Are there any areas for improvement or something they could have done differently?

They are taking any feedback for immediate correction, so with them you can be sure will be on the right track.

BACKGROUND

Please describe your company and your position there.

Health center doing health retreats, management position

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bulbera, and what were your goals?

We needed custom software to collect data for our health clients, to have individual profiles from them, to fill out questionnaire before visiting our center, to upload their results, etc

SOLUTION

How did you select Bulbera and what were the deciding factors?

Satisfied customers, word of mouth

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They helped with many questions and detailed discussions to make the outline. Then we had different phases and test periods. But cannot say you technologies used.

How many people from the vendor's team worked with you, and what were their positions?

They were 2 persons, project manager and one more.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We did the project on time and all our team members were educated from Bulbera. Our work considerably improved. Then we decided to continue develop the software and also maintenence by Bulbera. They are always reacting fast if there are some issues.

Describe their project management style, including communication tools and timelines.

Great communication and very satisfied with their attitude and fast reactions. Emails, Skype and Google meet. Deadlines were always on time.

What did you find most impressive or unique about this company?

Personal attitude and always adequate reactions.

Are there any areas for improvement or something they could have done differently?

No. Everything has been perfect.