Wise Agile

BACKGROUND

Please describe your company and position.

I am the Managing Director of an insurance company.

Describe what your company does in a single sentence.

Digitize insurance

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wise Agile to accomplish?

The goal was to build a fully digital life insurance application process by developing a website and API integration. The project automated data transfer to enable real-time quotes and paperless execution, minimizing data requirements to ensure a fast, signature-free customer experience.

SOLUTION

How did you find Wise Agile?

Referral

Why did you select Wise Agile over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Wise Agile were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web development, API development and testing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The integration of the life insurance application process into our front-end significantly improved operational efficiency and user experience. The API-based setup reduced manual touchpoints, increased data accuracy, and enabled a more scalable and future-proof architecture. Testing confirmed robustness and stability of the solution in production-like conditions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was structured and reliable throughout the engagement. Deliverables were consistently provided on time, and communication was clear and proactive. They responded quickly to our needs, were flexible when requirements evolved, and maintained a strong focus on finding practical solutions. Overall, the collaboration was smooth and efficient.

What was your primary form of communication with Wise Agile?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive was their proactive approach and solution-oriented mindset. They didn’t just execute tasks but challenged assumptions, suggested improvements, and worked as a true partner throughout the project.

Are there any areas for improvement or something Wise Agile could have done differently?

The project went very well overall. Minor improvements could be made in aligning details earlier in the process, but this had no significant impact as the team handled adjustments efficiently.

BACKGROUND

Please describe your company and position.

I am the CTO of Bluesona Ltd

Describe what your company does in a single sentence.

Provides a telematics based system for drivers and insurers to anaylse driving patterns

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wise Agile to accomplish?

• Automate Telematics Data Collection: Develop native mobile applications to automatically register driving journeys in the background, eliminating the manual user interaction.
• Enable Risk Assessment Analytics: Build a system to capture harsh driving events and GPS locations to provide the foundational data necessary for insurance company risk calculations.
• Visualize Driving Performance: Create an interactive interface allowing users to view journey details, event severity, and route maps to monitor their own driving quality statistics.
• Implement Scalable Cloud Processing: Utilize Google Firebase and Cloud Functions to securely store gathered data and perform complex driving statistic calculations.

SOLUTION

How did you find Wise Agile?

Online Search

Why did you select Wise Agile over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Wise Agile were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Wise Agile was engaged as a third-party vendor to architect and deliver an end-to-end telematics solution, encompassing both user-facing mobile applications and a robust backend infrastructure. The comprehensive scope of work centered on the delivery of fully functional mobile applications for both Android and iOS platforms, designed to interface seamlessly with a highly scalable, microservices-based backend architecture. Developed utilizing Spring Boot and Kotlin, these backend API micro-services were specifically engineered to securely ingest, process, and perform complex analyses on continuous streams of user driving data. A critical technical deliverable within this infrastructure was the implementation of an event-driven architecture leveraging Apache Kafka, which facilitated the instantaneous processing of telemetry streams and the dispatch of real-time notifications for specific driving events. Furthermore, the engagement included the creation of a comprehensive reporting engine to aggregate the analyzed driving metrics into actionable insights, culminating in a complete suite of deliverables that successfully spanned mobile front-ends, resilient Kotlin-based APIs, real-time Kafka event streaming, and detailed analytical reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

System Performance & Reliability
System Uptime: Achieving a high availability rate (e.g., 99.9% or 99.99% uptime) for the Spring Boot/Kotlin backend micro-services.
API Response Times: Maintaining average API latency under a specific threshold (e.g., <200ms) during peak load times.
Crash-Free Sessions: Achieving a high stability rate for both the iOS and Android mobile applications (typically >99.5% crash-free sessions).

Data Processing & Real-Time Capabilities
Ingestion Throughput: The volume of driving data successfully ingested and processed per second/minute without data loss or dropped packets.
Kafka Notification Latency: The time delay between a driving event occurring (e.g., harsh braking) and the notification being processed and dispatched via Kafka (e.g., consistently under 50 milliseconds).
Micro-service Scalability: The system's proven ability to auto-scale concurrent nodes up and down based on active driver loads.

User Adoption & Engagement
Active Users: The number of Daily Active Users (DAU) or Monthly Active Users (MAU) successfully onboarded to the Android and iOS apps.
App Store Ratings: The average user ratings on the Apple App Store and Google Play Store post-launch.
Report Engagement: The percentage of active users who regularly access and interact with the driving data reports generated by the backend.

Business & Telematics Value
Behavioral Improvements: A measurable reduction in high-risk driving events (like speeding or rapid acceleration) among the user base over time, demonstrating the effectiveness of the real-time notifications and reporting.
Data Accuracy: High fidelity in the GPS and accelerometer data translated into the driving analysis reports, resulting in fewer user disputes regarding their driving scores.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Wise Agile demonstrated exceptional project management throughout the entire engagement, maintaining transparent communication and a highly agile, responsive approach to our specific business needs. The project was executed to an incredibly high standard, characterized by meticulous planning that ensured all milestones were met without delay. Every component of the solution—from the mobile applications to the complex Kafka event-streaming and Kotlin micro-services—was delivered strictly on time and exceptionally well-engineered, resulting in a highly stable and performant final product.

What was your primary form of communication with Wise Agile?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Wise Agile was their unparalleled commitment to collaboration and client support. Despite the timezone differences, their team was remarkably accessible and highly responsive, ensuring we never felt a disconnect in communication or project momentum. Beyond being deeply knowledgeable and technically proficient in their engineering, they were genuinely friendly and an absolute pleasure to work with. They managed to bridge the geographic gap seamlessly, combining top-tier technical expertise with a warm, approachable partnership style that is rare to find.

Are there any areas for improvement or something Wise Agile could have done differently?

To be honest I don't think there is, this company was a pleasure to work alongside and I could not recommend enough.