Whitecollars

BACKGROUND

Please describe your company and your position there.

Vice-president of a software compant

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Whitecollars?

Recruitment

What were your goals for this project?

To find the best staff for the roles that I required

SOLUTION

How did you select this vendor?

Recommended

Describe the project in detail.

To find the best staff for the roles that I required

What was the team composition?

A mixture of roles

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Moustafa and his team were simply brilliant. The research was very thorough and detailed. He found the perfect recruits for my business. They were better than I could have hoped for. I will definitely be using him again and I was blown away by his service.

How effective was the workflow between your team and theirs?

Brilliant. They are so well organised.

What did you find most impressive about this company?

How much work his team did in my behalf. They really understood the roles I needed and got them 100% correct. It was very easy and thhe communication throughout was fantastic. Seamless service.

Are there any areas for improvement?

None. I was left over the moon.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of QuickBus.com, a bus ticket aggregator.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Whitecollars?

We needed help recruiting staff for our company.

SOLUTION

What was the scope of their involvement?

Whitecollars recruits qualified individuals for us. We pass along a job description via Google Docs, which includes a description of the position and our ideal candidate as well as the required experience for the job. Their team finds a pool of individuals through an Internet search, interviews them, and provides us with an interview assessment. 

We are open to candidates all over, including India, the UK, the US, East and Southern Africa, and the Phillippines. Since we are a startup, almost everyone works remotely. They recommend who we should hire and assist with the whole process. Our team conducts the final interview process as a formality

What is the team composition?

We work with two members of the Whitecollars team. 

How did you come to work with Whitecollars?

I found Whitecollars on Upwork. We interviewed a staffer who works for Whitecollars and he came across well, so we decided to work with them.

How much have you invested with them?

We have invested around $4,000.

What is the status of this engagement?

Our ongoing engagement with Whitecollars began in December 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

About 8–10 members of our 15 person team came from Whitecollars. They’ve interviewed about 100 people in total, passes along 40 recommendations, and we’ve hired 10. Everyone they’ve passed along has been a good candidate. 

How did Whitecollars perform from a project management standpoint?

Whitecollars is always on or ahead of time. If we give them two weeks, they’ll have it done in one and under budget. They do a great job.

What did you find most impressive about them?

We are blown away by the quality of the candidates they find. 

Are there any areas they could improve?

No, they’ve done a good job. 

Do you have any advice for potential customers?

Work with them. They are incredibly time and cost-efficient.

BACKGROUND

Please describe your company and your position there.

I represent the HR department of Athena Solutions Group of Companies, which owns IBC.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Whitecollars?

We needed help in sourcing talent for IBC.

What were your goals for this engagement?

We wanted to meet our hiring needs with the best-talented hires, taking our budget into consideration.

SOLUTION

How did you select this vendor?

We found them on LinkedIn.

Describe the engagement in detail.

Whitecollars contributed to the whole HR life cycle, from posting jobs to screening and shortlisting candidates up to the onboarding phase. They even took part in negotiating rates while respecting our budget. 

What was the team composition?

We mostly dealt with the project manager but there were multiple coordinators involved as well.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Whitecollars helped us meet our deadlines by hiring the right people at the right time. That was a great achievement because any delay in their work would have caused a delay in the company’s projects. Their role was very important for the company’s progress.

How effective was the workflow between your team and theirs?

We had great chemistry from the start, which allowed us to build objectives together and work on the same page. Whitecollars’ culture was calm despite the stressful and hectic atmosphere. Their coordination with our team was outstanding, and the project manager sent daily updates. They even used our ASANA tasks manager. They treated our projects with reliability and met all deadlines. 

What did you find most impressive about this vendor?

Whitecollars worked in harmony to make sure we were pleased. I was particularly impressed by their ability to juggle multiple projects and effortlessly handle our demands.

Are there any areas for improvement?

Some hires were disappointing so perhaps they can enhance their due diligence steps. While they weren’t perfect, we’re sure they will keep improving. 

BACKGROUND

Introduce your business and what you do there.

I work at H&A Professional Development Advisory. We specialize in providing professional training services in the oil & gas sector. Secondly, we offer leadership and management courses along with classes centered around safety & health.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Whitecollars?

We were trying to locate freelance instructors to teach our courses.

SOLUTION

What was the scope of their involvement?

After sourcing and initial interviews, we needed Whitecollars to finalize 60 instructors for my business. The process lasted a few months, starting from the beginning with sourcing, background checks, and interviews. After each call with a candidate, an assessment form is used. There is a detailed interview that lasts 30 to 40 minutes where Whitecollars identified many vital aspects. They went into their technical background, interpersonal skills, their willingness to accommodate and flexibility, and their business acumen. All of this was tracked in a scorecard. This allowed decisions to be made on whether we would reach out to the freelancers and sign an agreement with them.

We worked with them on other smaller projects as well. One involved sourcing petroleum engineers that could provide technical support to my companies along with building courses and professional programs.

What is the team composition?

We worked with several people, but our primary contact was with their CEO. He handled the project, delegating tasks to HR professionals within his organization.

How did you come to work with Whitecollars?

Whitecollars was listed as an agency on Upwork. I put out my job requirements. After looking through agencies and freelancers, I liked Whitecollars’ professional experience and record. I’ve never had to contact another team after I first contracted Whitecollars.

How much have you invested with them?

The services cost between $7,000–$10,000.

What is the status of this engagement?

We worked with Whitecollars from December 2017 to March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m quite pleased with how Whitecollars has performed for us. For both projects, I was satisfied with the level of quality, delivery, and cost we obtained from Whitecollars. They were cooperative, providing high-quality services and detailed & efficient processes. Currently, we don’t have any active projects with them. I will contact them within the next few weeks when their services are needed again.

How did Whitecollars perform from a project management standpoint?

We identified milestones for each project in terms of budget, the number of cities, and delivery time. We talked weekly, going over metrics with progress reports. I don’t recall any week where we didn’t receive a project that outlined our expectations that exceeded our KPIs and other performance goals.

What did you find most impressive about them?

It’s simple; they’re friendly. In addition to that, they’re cooperative. Their team is interested more in quality. They won’t work on a project where they can’t meet the objective. It’s an honest quality I’ve cherished while interfacing with their team.

Are there any areas they could improve?

No organization is perfect. Their team could increase the number of manpower allocated to particular courses, which would help them expedite the work faster. Their quality is always excellent, but their delivery time sometimes falls behind, missing a few milestones. This could be resolved with more staff.

Do you have any advice for potential customers?

My advice would be to hire them without delay. Whitecollars was the best.

BACKGROUND

Please describe your company and position.

I am an HR specialist at iDev

Describe what your company does in a single sentence.

iDev is a knowledge solutions company that has been providing innovative technologies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Whitecollars to accomplish?

• Job descriptions
• KPI forma

SOLUTION

How did you find Whitecollars?

Referral

Why did you select Whitecollars over others?

• High ratings
• Pricing fit our budget

How many teammates from Whitecollars were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Key performance indicators forms 

job analysis 

hiring new employees 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The timeline and the final deliverables   

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all items were delivered on time. They were responsive to our needs, handled requests professionally, and communicated clearly throughout the project. They also committed to providing support for three months after the project ends, which was very helpful.

What was your primary form of communication with Whitecollars?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their professionalism was impressive.

Are there any areas for improvement or something Whitecollars could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the owner of All Out GD

Describe what your company does in a single sentence.

Vehicle wraps

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Whitecollars to accomplish?

• Find an installer out of country in a short amount of time

SOLUTION

How did you find Whitecollars?

upwork

Why did you select Whitecollars over others?

Great culture fit

How many teammates from Whitecollars were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

They needed to find us an installer from out of the country for us to fill an LMIA certificate on time. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Followed up with me, were great to work with

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes everything was done in a timely manner. Was impressed.

What was your primary form of communication with Whitecollars?

Virtual Meeting

What did you find most impressive or unique about this company?

They were fast, and kept me on track with the due date. I was fortunate to have them working for me.

Are there any areas for improvement or something Whitecollars could have done differently?

No they were great i cant think of anything right now

BACKGROUND

Please describe your company and position.

I am the CEO of a publishing company 

Describe what your company does in a single sentence.

We are an online digital publishing company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Whitecollars to accomplish?

• Hire new staff

SOLUTION

How did you find Whitecollars?

Upwork

Why did you select Whitecollars over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Whitecollars were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had multiple positions we needed to hire for fairly quickly, and were open to hiring in many markets. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful hires of candidates. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team were very responsive and a pleasure to work with. They kept me updated every step of the way and hired all roles we needed.

What was your primary form of communication with Whitecollars?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Whitecollars has great communication with the customer and can source from a wide net of people

Are there any areas for improvement or something Whitecollars could have done differently?

No

BACKGROUND

Please describe your company and position.

 I am the Executive Director of a retail company 

Describe what your company does in a single sentence.

My Little Home is a retailer of home textiles and accessories with six vibrant stores across the kingdom located in Jeddah, Riyadh, and Madina and an e-commerce platform serving customers nationwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Whitecollars to accomplish?

• Recruitment
• HR Consultancy

SOLUTION

How did you find Whitecollars?

Online Search

Why did you select Whitecollars over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Whitecollars were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project aims to efficiently source, attract, and place qualified candidates for various positions within our organization.

Key Deliverables

• Needs Assessment: Understand staffing requirements and company culture.
• Job Descriptions: Create and refine job descriptions for open positions.
• Candidate Sourcing: Attract potential candidates through multiple channels.
• Screening and Shortlisting: Conduct initial screenings and provide a shortlist of suitable candidates.
• Interview Coordination: Schedule and coordinate interviews with hiring managers.
• Candidate Evaluation: Perform reference checks and provide detailed evaluations.
• Offer Management: Assist with extending offers and negotiating terms.
• Onboarding Support: Facilitate the onboarding process for new hires.
• Reporting: Provide regular updates and detailed reports on recruitment metrics.
• Continuous Improvement: Gather feedback and implement best practices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced average time from job posting to candidate acceptance abd improved efficiency in screening and interviewing processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Whitecollars demonstrated exceptional project management throughout the engagement. They were very responsive to our needs, providing dedicated support whenever required.

What was your primary form of communication with Whitecollars?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Whitecollars was their unwavering dedication and responsiveness. Also they continuously ask how we could develop future recruitments, showing a genuine care for our satisfaction and long-term success.

Are there any areas for improvement or something Whitecollars could have done differently?

While their platform initially had areas for development, we’re pleased to note that they have already addressed and improved those aspects.

BACKGROUND

Please describe your company and position.

I am the Project Manager of PI-Dubai

Describe what your company does in a single sentence.

Diesel generators

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Whitecollars to accomplish?

• hire talents

SOLUTION

How did you find Whitecollars?

Online Search

Why did you select Whitecollars over others?

High ratings

How many teammates from Whitecollars were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

As a recruiter, you will be responsible for identifying, sourcing, and engaging top talent to meet the staffing needs of the organization. You will play a key role in the end-to-end recruitment process, from sourcing and screening candidates to facilitating the hiring process. Arabic- English is a MUST. 
Key Responsibilities: 

• Candidate Sourcing and Identification: Utilize various sourcing methods, including online job boards, social media, networking, and referrals, to identify potential candidates. Build and maintain a talent pipeline for current and future hiring needs. 
• Candidate Screening and Assessment: Review resumes and applications to assess candidates' qualifications and suitability for the role. Conduct initial interviews to evaluate candidates' skills, experience, and cultural fit. 
• Interview Coordination: Coordinate and schedule interviews with hiring managers and other relevant stakeholders. Ensure a positive candidate experience throughout the interview process. 
• Collaboration with Hiring Managers: Partner with hiring managers to understand their staffing needs and requirements. Provide regular updates on the status of open positions and potential candidates. 
• Job Advertising: Create and post compelling job descriptions on various job boards and platforms. Optimize job postings to attract a diverse pool of candidates. 
• Employer Branding: Contribute to the development and promotion of the organization's employer brand. Attend industry events and engage with potential candidates to enhance the company's reputation. 
• Documentation and Reporting: Maintain accurate and up-to-date records of candidate information and recruitment activities. Generate reports on recruitment metrics and key performance indicators. 
• Compliance: Ensure compliance with relevant employment laws and regulations. Stay informed about industry trends and best practices in recruitment. 

Qualifications and Skills: 

• Bachelor's degree in Human Resources, Business Administration, or a related field. 
• Proven experience as a recruiter or in a similar role. 
• Strong communication and interpersonal skills. 
• Familiarity with applicant tracking systems (ATS) and other recruitment tools. 
• Ability to manage multiple priorities and work in a fast-paced environment. 
• Knowledge of employment laws and regulations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Hiring matching good talent

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excelled in project management. They kept us informed every step of the way, with clear timelines and deliverables. We were impressed by their ability to anticipate our needs and be proactive in addressing them. They consistently met deadlines, ensuring a smooth and efficient process." This response highlights several key aspects: 

• Clear communication: Whitecollars kept you informed throughout the project. 
• Proactive approach: They anticipated your needs and addressed them before they became issues. 
• Timely delivery: They consistently met deadlines, ensuring the project stayed on track. 

Overall, this paints a positive picture of Whitecollars's project management skills and their ability to deliver results.

What was your primary form of communication with Whitecollars?

Virtual Meeting

What did you find most impressive or unique about this company?

What truly impressed me about this Whitecollars was their dedication to understanding our specific needs. They don't just follow a generic approach; "" This resulted in a recruitment strategy that perfectly aligned with our vision, and we were thrilled with the quality of candidates they presented

Are there any areas for improvement or something Whitecollars could have done differently?

Honestly, Whitecollars HR was fantastic. Their communication was clear, they were incredibly responsive to our needs, and they delivered high-quality results. If I had to say anything, perhaps in the future they could explore offering even more in-depth onboarding support for the recruited candidates. This could further solidify the placements and ensure a smooth transition for both the company and the new hires." 

• Overall satisfaction: You emphasize how happy you were with their service. 
• Proactive suggestion: You frame your suggestion as an opportunity for them to expand their services, not a criticism of their current offerings. 
• Focus on benefits: You mention how additional onboarding support could benefit both the company and the new hires.

BACKGROUND

Please describe your company and position.

I am the VP people and culture of an information technology company

Describe what your company does in a single sentence.

Delivery application

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Whitecollars to accomplish?

Search for the candidates

SOLUTION

How did you find Whitecollars?

Referral

Why did you select Whitecollars over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Whitecollars were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To strategize the recruiting needs with the company branding and to give a recommendation on what would attract the best candidates while searching for the talents needed

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Going above and beyond, demonstrating professionalism and find great candidates

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They dedicated themselves to our company needs and enabled communication effectively through the right channels while ensured that the tracking of progress is transparent

What was your primary form of communication with Whitecollars?

Virtual Meeting

What did you find most impressive or unique about this company?

Their dedication and solutions

Are there any areas for improvement or something Whitecollars could have done differently?

Enable different scheme of financials based on delivery