Wellspring

BACKGROUND

Please describe your company and your position there.

I am the director of a Branding and Web design company. We create visual identities for a variety of companies and establish them online with custom built WordPress websites.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brighter Digital, and what were your goals?

Typically we work with Patrick once our work on a project is completed and he will perform an SEO audit to determine the best way to get them exposure online. His role is to develop the right strategy and build targeted campaigns.

SOLUTION

How did you select this vendor and what were the deciding factors?

Patrick was referred to us through industry peers and we have continued to work with him since. He brings a strong set of skills and confidence to each project and has had nothing but successes.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Patrick generally sits in on the early stages of a project while we discuss brand strategy and will check in with us periodically over the course of the branding / web design to ensure goals align well. He conducts analysis of the current state and provides direction on the types of landing pages and content we might need. Once we are ready to go live, he takes over and ensures that there is a properly directed campaign that will drive traffic and convert well.

How many resources from the vendor's team worked with you, and what were their positions?

We have mainly worked with Patrick.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our clients have generally been very pleased with the outcomes, as have we. He delivers measurable results each time and really rounds out the projects we work through together.

How effective was the workflow between your team and theirs?

Fantastic workflow. Communicates when he needs to, emails when appropriate. Never feel like there is too much to too little communications to meet the goals of the project.

What did you find most impressive or unique about this company?

Patrick really works with what we build. He is extremely flexible and we can rely on him that he can deliver results provided we deliver on an appropriate site build. A lot of SEO teams have special requirements that mean sacrificing design quality or building illogical site structures to attain the client goals. Patrick really works well with what he is given and somehow achieves the results desired.

Are there any areas for improvement or something they could have done differently?

Not really! They are really easy to work with and have impressed us with each project.

BACKGROUND

Please describe your company and your position there.

I'm the owner of Smoky Mountain, an online head shop serving customers across Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brighter Digital?

We hired them for Shopify web design and SEO. 

What were your goals for this project?

We wanted to grow traffic from in-market shoppers to generate online sales. 

SOLUTION

How did you select this vendor?

We found them through a referral. 

Describe the project in detail.

At our initial strategy meeting, we discussed objectives and planned to achieve them. We implemented a new Shopify website that utilized SEO best practices to drive traffic from Canadian shoppers.

What was the team composition?

Their founder directly handles all work and communication. 

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

It took several months to see results, but the business has steadily grown. We rank on the first page of Google for numerous valuable search terms. That visibility and search traffic have increased the number of online sales. 

How did the Brighter Digital perform from a project management standpoint?

They delivered the objectives we discussed.

What impresses you about the Brighter Digital?

They communicate well, they're easy to work with, and they get results.

Are there any areas for improvement?

There's always room to grow, but the process and results so far have been exceptional.

BACKGROUND

Please describe your company and position.

I am the General Manager of Wise Abatement

Describe what your company does in a single sentence.

Removal os sabestos, mould, lead, as well as demolition. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brighter Digital to accomplish?

• SEO

SOLUTION

How did you find Brighter Digital?

Cold call

Why did you select Brighter Digital over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Brighter Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Update website, start a blog, improve SEO. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our online presence has increased and we receive more inbound leads from their services. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered projects on time and are very responsive to our needs. 

What was your primary form of communication with Brighter Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

Brighter Digital is both competent and confident in their work and abilities.

Are there any areas for improvement or something Brighter Digital could have done differently?

A little more continuity in the website changes would be helpful. 

BACKGROUND

Please describe your company and position.

I am the Registered Psychologist of Reframed Psychological

Describe what your company does in a single sentence.

We offer mental health counselling and psychological assessment services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brighter Digital to accomplish?

• Search Engine optimization
• Website development and maintenance

SOLUTION

How did you find Brighter Digital?

Online Search

Why did you select Brighter Digital over others?

• High ratings
• Close to my geographic location
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Has developed and maintained our business website

Developed and maintains search engine optimization campaigns

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website clicks and google ranking increase

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're consistently on time and adaptable to shifting needs

What was your primary form of communication with Brighter Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

High level of problem solving and professionalism

Are there any areas for improvement or something Brighter Digital could have done differently?

Nothing required

BACKGROUND

Please describe your company and your position there.

I'm the owner of a small parging company in Edmonton. We offer parging and parging repair services for residential and commercial property owners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brighter Digital?

We needed a new website and we also wanted to be more visible on search engines for potential clients searching for our services.

What were your goals for this project?

Better rankings and visibility for parging related searches and an improved website experience to generate more inquiries.

SOLUTION

How did you select this vendor?

We connected with Patrick via referral, he's worked with other home service business in Edmonton and had a consistent record of getting results.

Describe the project in detail.

We had a meeting to overview objectives, timelines, and budget to reach our business goals. We built a new WordPress website and started on a local search strategy including seo and Google Ads.

What was the team composition?

We communicate directly with Patrick. The response time and communication has always been exceptional

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We went from having no online visibility to ranking in the top 5 within just a couple months. We've been getting quality new leads from both organic search and our Google Ads campaign.

How effective was the workflow between your team and theirs?

Very easy to work with, clear communication about what needs to be done and what the outcomes are.

What did you find most impressive about this company?

We were very impressed with how quickly we started getting results and look forward to continued growth.

Are there any areas for improvement?

No complaints at this point.

BACKGROUND

Please describe your company and your position there.

I’m a realtor at a real estate agency in Edmonton, Alberta.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brighter Digital?

We needed to rank for key search terms for top-of-funnel and in-market home buyers in our local area.

What were your goals for this project?

We were looking to improve our search rankings and overall website experience.

SOLUTION

How did you select this vendor?

We wanted to work with a local group that could meet with us in person. It was important for them to be a results-oriented, capable marketing partner we could work with in a long-term engagement.

Describe the project in detail.

We had a series of meetings to determine our strategy, budget, and objectives. From those outcomes, we were able to create an action plan to meet short- and long-term business goals.

What was the team composition?

We communicate directly with Patrick (SEO Professional, Brighter Digital).

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

Since the start of the engagement, we’ve seen steady increases in our rankings and organic traffic to the site.

How did the Brighter Digital perform from a project management standpoint?

Patrick has been professional and easy to work with throughout the engagement. Response times are always exceptional.

What impresses you about the Brighter Digital?

Patrick is an expert on local search rankings. He’s vested in our success and provides substantive advice.

Are there any areas for improvement?

There's always room for better results, but we understand that it's a process. We've been very happy with the results so far.