WebSpero Solutions

BACKGROUND

Introduce your business and what you do there.

I’m the business analyst of an IT consultancy company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebSpero Solutions?

We needed help with our SEO and marketing.

SOLUTION

What was the scope of their involvement?

WebSpero handles our SEO and marketing. Their scope has included making changes to our website, helping us with keyword research, and managing our Google Analytics and other tracking tools. Additionally, they help us with content writing — specifically SEO articles — and backlinking.

What is the team composition?

We work with a project manager from WebSpero, who manages a team of content writers and developers.

How did you come to work with WebSpero Solutions?

We were looking for SEO agencies and found WebSpero on Upwork. They had a good track record and experience, so we chose them.

How much have you invested with them?

We’ve spent around $4,000 AUD (approximately $2,600 USD).

What is the status of this engagement?

We’ve been working together since September 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since we started working with WebSpero, we’ve been tracking the KPIs we’re targeting, and we’ve seen positive numbers so far. WebSpero’s content writers are very hardworking, and they’re always developing creative blog articles.

How did WebSpero Solutions perform from a project management standpoint?

WebSpero is very responsive, quick, and handy, which makes them feel like a remote team member. They’ve integrated very well into our communication channels, so whenever we message them, they’re always available and respond within 15 minutes.

We usually have fortnightly meetings with them to review their written work before they publish it or get their input on keywords. Additionally, they provide us with fortnightly reports, which we review and request changes if needed. We use RingCentral for our collaboration.

What did you find most impressive about them?

WebSpero’s work and experience in the industry are impressive. Overall, we have a good working relationship.

Are there any areas they could improve?

WebSpero has nothing to improve in the way they work. Of course, the outcomes of the project can always be improved, but we’re working together to improve those results; it’s an ongoing process.

Do you have any advice for potential customers?

Know what you’re looking for. As long as you understand what you want to achieve, WebSpero will help you out. They know a lot about digital marketing and SEO, but you’re the one who knows best about your business.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of The Jesus Oil, a company specializing in oils and fragrances.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebSpero Solutions?

Being a new brand, I was still trying to figure out the SEO facet. I wanted to scale my business and allow customers to find me more easily. I worked with an agency for a few months, but it didn’t work well; the biggest issue was communication. I decided to look for a new agency to help me with SEO that would be communicative.

SOLUTION

What was the scope of their involvement?

WebSpero Solutions provides us with SEO services. The team covers all aspects of SEO, including keyword research, website content writing, and backlinking.  

What is the team composition?

There’s a whole team working on our website, and WebSpero Solutions’ founder is my point of contact. 

How did you come to work with WebSpero Solutions?

I found them on Clutch. 

How much have you invested with them?

We’ve spent around $3,000. 

What is the status of this engagement?

We started working together in August 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

WebSpero Solutions is doing a great job; thanks to them, our Google rankings have improved. Our launch product has gone from an indiscernible page number on Google results to the 70th page. Another product’s keyword has moved from another indiscernible page number to the 55th page. Meanwhile, our main brand name has gone from the fifth page to the first page of Google search results. Moreover, WebSpero Solutions has achieved these results in only a month. 

How did WebSpero Solutions perform from a project management standpoint?

They meet deadlines and stay within the budget. When we first met with the founder, he reassured me that they valued communication, which I took with a grain of salt due to my prior experience. However, WebSpero Solutions proved me wrong very quickly; within the first couple of weeks, they were in constant communication about the status of my website and improvements. 

Now, they keep me updated through biweekly reports. If there’s anything I’m not satisfied with, they’re quick to address the issue. Additionally, they’re always available and accessible, which is one of the biggest advantages of working with them. We communicate via email, text messages, and, occasionally, phone calls. 

What did you find most impressive about them?

I’m most impressed by WebSpero Solutions’ integrity, honesty, and effective communication. 

Are there any areas they could improve?

They can improve their copywriting because sometimes, I have to go in and correct some grammatical errors. This issue is minor, though. 

Do you have any advice for potential customers?

I would advise continuing the conversation throughout the process, which is WebSpero Solutions’ strength. If you’re on task, they can help you improve your rankings.

BACKGROUND

Please describe your company and your position there.

I am a member of PENTARM POOLS support team analyzing the impact of WebSpero Solutions' work in our system.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebSpero Solutions, and what were your goals?

We wanted to improve the search engine rankings of our website, which highlights our manufacturing services of fiberglass swimming pools. It was when we hired the Google Ads and SEO services of WebSpero Solutions.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did weeks of research to find the best agency for Google Ads and SEO and came to know about WebSpero after considering their services.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We are Canada's leading fiberglass swimming pool distributor, and our official website is the online face of our business. Our plan to scale our services and for that, we wanted to improve our positions of search engines. We contacted WebSpero and decided on a thorough plan to achieve the desired results.

How many people from the vendor's team worked with you, and what were their positions?

WebSpero had a team of experts who worked on our project. Our discussions were mostly with the Gursharan.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We can see that our Google rankings have improved a lot in the last few months. Many of our keywords are doing well on Google.

Describe their project management style, including communication tools and timeliness.

Honestly, it has been great. The process is streamlined, and they provide regular reports.

What did you find most impressive or unique about this company?

The knowledge of their Google Ads and SEO experts. We also loved the transparency throughout the project.

Are there any areas for improvement or something they could have done differently?

Semi-Annually Reports overviewing the performance.

BACKGROUND

Please describe your company and your position there.

A Skincare, Permanent Makeup, and Nail and Beauty Salon licensed in Pennsylvania, Virginia, California, Florida, and North Carolina.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebSpero Solutions, and what were your goals?

We were looking to improve rankings of Beautiful You By Christine on Google and other search engines. We checked Webspero’s past results and hired them.

SOLUTION

How did you select this vendor and what were the deciding factors?

We went through their portfolio and past projects that match our industry. After that, we had multiple meetings. Once satisfied with their knowledge and experience, we hired them for our project.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our aim was to improve our website rankings and get more visitors to our website. WebSpero has a team of SEO professionals who created a detailed strategy for us. Also, the agency told us how it decided to achieve the desired outcomes.

How many people from the vendor's team worked with you, and what were their positions?

A team of SEO professionals worked on our project. But, we usually contacted the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have experienced satisfactory improvements in our search engine rankings. Many of our keywords among the top Google results.

Describe their project management style, including communication tools and timeliness.

It was great, indeed. The results were satisfactory. The communication was clear, and people were always there to resolve our queries.

What did you find most impressive or unique about this company?

Rather than just showing the big picture, they've shown us a detailed plan on how to achieve our desired results. It was the best thing about the company.

Are there any areas for improvement or something they could have done differently?

So far, there’s nothing I want to change.

BACKGROUND

Please describe your company and your position there.

Please describe your company and your position there. I am Marketing Head of Zestful. We offer multiple IT related services to our clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebSpero Solutions, and what were your goals?

For what projects/services did your company hire WebSpero Solutions? We hired Webspero to design and develop several clients’ websites.

SOLUTION

How did you select Webspero Tech Solutions and what were the deciding factors?

How did you select this vendor, and what were the deciding factors? Webspero Tech was recommended by a friend. Their price and experience were my primary considerations while choosing them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our development team was busy with some high-priority projects and we needed an agency to take some load off our shoulders. So we searched a few agencies among which we finalized Webspero. There were different stages for each project.

How many people from the WebSpero Solutions team worked with you, and what were their positions?

A team manager along with a backend team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They created excellent websites for our clients. It was their quality work and their clear communication that impressed us.

Describe their project management style, including communication tools and timeliness.

They always responded quickly and regularly shared updates through emails and calls.

What did you find most impressive or unique about this company?

They handle each project with the same dedication. Whenever we asked for sudden last-minute changes they did it for us. They are now like our partners, not just hired help.

Are there any areas for improvement or something they could have done differently?

Nothing yet.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a dental health company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebSpero Solutions?

We needed help with SEO and PPC services.

SOLUTION

What was the scope of their involvement?

WebSpero Solutions works on our SEO and does our PPC for Google Ads. We’ve run some Facebook campaigns for branding purposes, to keep the conversations going, build audiences, and get the data they need to use on Google Ads. They’ve also revamped our website and created dashboards where we could see the data. Additionally, they created banners for the ads and the website for a short time.

What is the team composition?

We have a main point of contact. In total, we work with four of their team members, including someone for SEO and someone for PPC. In the initial stages, a strategist sat with us and helped us with the plan. Also, a designer was involved for a short time.

How did you come to work with WebSpero Solutions?

They were referred to me by a client. Also, a very close friend is a common friend with the founder.

How much have you invested with them?

We’ve spent $200,000.

What is the status of this engagement?

We started working together in June 2019, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When we started working with them, we worked with a single clinic. We now have another clinic. We’re expanding ourselves because we’re getting a good response.

In general, everything has been great. We didn’t have a good presence online when we started, but now we’re ranking in the top positions for the local map and Google searches for many keywords. In fact, we’re in the top three for many queries. We’re targeting 40–50 keywords, and 30–35 of them are in the top five positions. Currently, we’re targeting the new location to generate more organic traffic.

How did WebSpero Solutions perform from a project management standpoint?

They meet deadlines and stay on budget. We have regular conversations, and they provide reports. Moreover, they’re very honest — they’re upfront if something will take longer.

They use Basecamp for project management.

What did you find most impressive about them?

They’re honest. Sometimes we ask for something, and they explain why it would take longer than expected. They communicate excellently.

Are there any areas they could improve?

They mainly focus on the US market. Since there are few Indian clients, they had to adjust to working with us.

Do you have any advice for potential customers?

Ask as many questions as you can. If you don’t understand something, just ask the team.

BACKGROUND

Please describe your company and your position there.

I am Marketing Head of a blog dedicated to helping mothers with the best tips and tricks.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebSpero Solutions, and what were your goals?

By hiring Webspero, our objective is to increase the traffic to our website by increasing the search engine rankings.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our decision to hire them was made due to their expertise in SEO and digital marketing, coupled with their clear communication, which made our decision easy.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

In order for us to achieve the results we were looking for, we needed a professional SEO agency to handle our SEO. First, we wanted to rank some of our blog posts, and then we wanted to rank other content.

How many resources from the vendor's team worked with you, and what were their positions?

It was the project manager who spoke with us the majority of the time. However, there was a backend team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It has been a very positive experience so far. We have had several pages appear on the first page of search results.

How effective was the workflow between your team and theirs?

They have an excellent workflow. There are no delays in delivering reports. Before proceeding, the process was clearly explained to us.

What did you find most impressive or unique about this company?

Our SEO strategy was tailored to meet our exact needs and objectives, and we were very pleased with it. There is a good hike in our website traffic.

Are there any areas for improvement or something they could have done differently?

Not really.

BACKGROUND

Please describe your company and your position there.

We're an online blog with a vision to democratize the content where everyone can find relevant information in easy to understand language and anyone can contribute their thoughts. We also curate content from the best sources around the web to give users a single place to consume all the roadworthy content.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebSpero Solutions, and what were your goals?

We were new in the space and had no idea of how to set up the website and also how to make it easy for our team to curate content. We hired Webspero Tech to provide end to end solution and support service for our platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We spoke to different vendors and they gave us the shortest timeline to launch and we were really looking for someone who can do it quickly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope included:

1. Wireframing
2. Website creation
3. Setting up backend analytics
4. Setting up a tool to curate content from top sources
5. Setting up logs for admins to know how are contributors performing.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 3 different people at different stages of the project. We were assigned a designer who did the wireframes and layouts, then a developer who understood our needs and coded everything for us and did the testing and a project manager who made sure everything happened smoothly.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We went live in 3 weeks and then we kept on building backend systems.

Describe their project management style, including communication tools and timeliness.

They are very methodological, they created a clear scope of work, gave us clear timelines and were always open for our suggestions. They were very active, were able to visualize everything and explain us everything from time to time.

What did you find most impressive or unique about this company?

They were quick and delivered in less than half of the time proposed to us by other agencies.

Are there any areas for improvement or something they could have done differently?

I think we should have involved a marketing person while doing the changes, or if they could have suggested that while we were making the changes.

BACKGROUND

Please describe your company and your position there.

We are a pharmaceutical company, I am the CEO of it. We are in generic pharmaceutical manufacturing. We have been a known player in over the counter medicines, now we are trying to go online

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebSpero Solutions?

We hired WebSpero Solutions to help us with the marketing research to find avenues on how to start selling online and also help us list on aggregator platforms, being pharma company, it is difficult to get listed. First assignment was doing marketing research and second was to do the listings and optimize them

SOLUTION

How did you select this vendor?

We have tried freelancers and one agency before and had a very bitter experience, a friend recommended them to me and i told them the issues that i have faced before, they assured me that they will deliver and take care of the issues we faced with others.

Describe the scope of their work in detail.

Scope was to do Keyword research and give us an estimate of how big is online market for our top 5 pharma products, second phase was plan a go to market plan and third phase was to start submitting our listing and get them approved , 4th phase was to get our listings optimized.

What was the team composition?

We worked with 2 team members. 1 in research phase and the other in execution phase.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

1. The research was good, they predicted how much traffic and probable sales we can achieve, what can be the roadblocks and what should be the plan of action.
2. They were able to get our listings approved
3. They optimized the listings and now sales have started to flow.

How effective was the workflow between your team and theirs?

Workflow was very effective , they shared with us in initial call, what all they needed from us, and then they gave us regular updates and then presented us all their findings and helped us with further planning

What did you find most impressive about this company?

They took the pain to listen to us and also they patiently went through all the previous email threads of the previous freelancer so that they could save my time. This was really impressive. They really tried to make it easy for me.

Is there any area for improvement or anything that could have been done differently?

We are still working with them on new things, so far it has been really good.

BACKGROUND

Please describe your company and your position there.

I am the Ecommerce Head of the company, CoutureCandy is a leading special occasion dresses brand with a history of 20 years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebSpero Solutions, and what were your goals?

We hired Webspero Tech for complete revamp of our ecommerce platform, we wanted to shift from Bigcommerce and also needed help with custom dashboarding and syncing more than 100,000 products.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed and asked for proposals from many dev companies, We wanted to work with a company that had similar experience, we wanted someone with strong experience with ecommerce stores.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started by defining the scope of work which included:

1. creating wireframes
2. Designing and developing product category pages
3. Writing algorithms and creating an app to optimize the inventory management
4. Creating and implementing webhooks to integrate the platform with our CRM to make it easy for the operations team
5. Create a coin based system to process refunds.

How many people from the vendor's team worked with you, and what were their positions?

3 people worked with us.

• 1 project Manager
• 1 Developer
• 1 designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've made the transition successfully, and are getting the kind of experience we desired. Now we are engaging with them again to enhance our platform further.

Describe their project management style, including communication tools and timeliness.

They are very flexible, use agile methodology, Developers were always available and then we used to have weekly meetings. We used Slack, Jira and for somethings , we used Trello for our tasks.

What did you find most impressive or unique about this company?

They communicate really well and think of the business. They've suggested features based on what our competitors are doing, which make complete sense for us to implement.

Are there any areas for improvement or something they could have done differently?

There is not much for me to add, I think they should keep doing what they are, and stay as agile as they are right now.