Web & Mobile Platform Dev for Online Marketing Agency
- Mobile App Development Web Design Web Development
- $10,000 to $49,999
- Feb. - May 2025
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"They were clear, honest, and highly responsive at every stage."
- Advertising & marketing
- West - USA
- 51-200 Employees
- Online Review
WebCap Digitals designed and developed a web and mobile platform for an online marketing agency. The team built a Laravel/PHP backend, a React Native mobile app, and a WordPress marketing site.
WebCap Digitals launched the platform, resulting in a 40% reduction in manual processing time, a 25% increase in lead generation, and a 70% adoption rate among the client's mobile workforce. The team had a structured and transparent project management approach and was highly responsive and flexible.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing assistant of Elit-Web
Describe what your company does in a single sentence.
The online marketing agency provides a full range of business promotion, marketing, and advertising services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire WebCap Digitals to accomplish?
- Web design
- Web development
- Mobile app development
SOLUTION
How did you find WebCap Digitals?
Clutch Site
Why did you select WebCap Digitals over others?
- Pricing fit our budget
- Good value for cost
- Referred to me
How many teammates from WebCap Digitals were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We engaged WebCap to design and develop a complete digital solution that would support our internal operations and client-facing services across both web and mobile platforms. The project scope included web design, full-stack web development, mobile app development, and CMS integration.
We tasked WebCap with creating a responsive web application for our team and clients, building a robust backend infrastructure, and developing a mobile app that would mirror core web functionalities for field use. Additionally, we needed a marketing website where potential clients could learn more about our offerings and get in touch easily.
WebCap started by helping us define user flows and translating them into clean, intuitive UI/UX designs. They then developed a backend system using Laravel and PHP, with a SQL database to handle user data, content, and workflow logic. On the frontend, they delivered a Vue.js admin dashboard and a React-based client portal, both using TypeScript to ensure scalable and maintainable code.
For mobile, they built a React Native app that syncs in real time with the web platform, allowing users to access and input data from their phones, even in offline scenarios. Lastly, they developed a custom WordPress CMS site for marketing purposes, which our team now uses to manage content and inquiries easily.
Key deliverables included:
- UX/UI design for web and mobile interfaces
Laravel/PHP backend with secure API architecture
Vue.js admin dashboard for internal operations - React front-end portal for client interactions
- React Native mobile app for iOS and Android
- Custom WordPress CMS marketing site
- QA testing and support during deployment
WebCap handled the full scope with a strong focus on performance, usability, and clean architecture, and they worked closely with our team throughout the entire process.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project delivered several measurable outcomes that clearly demonstrated both progress and success. One of the most significant results was the successful launch of our digital platform across web and mobile, which allowed us to streamline key internal operations and improve client-facing services.
After launching the web platform developed by WebCap, we saw a 40% reduction in manual processing time thanks to the automation features and improved UI/UX. The admin dashboard enabled our internal team to manage workflows more efficiently, while the client portal significantly reduced the volume of back-and-forth communication by offering real-time access to project data and status updates.
The React Native mobile app played a major role in enhancing field operations. Within the first three months of launch, over 70% of our mobile workforce adopted the app, which led to faster data entry, fewer errors, and improved communication between teams in the field and at headquarters.
Our marketing site, built on WordPress, also helped increase our lead generation. We tracked a 25% increase in form submissions in the first two months post-launch, largely due to better content layout, mobile optimization, and clear CTAs.
Overall, the success of this project with WebCap has had a direct and measurable impact on our operational efficiency, user engagement, and business growth.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
WebCap’s project management was highly structured, transparent, and responsive throughout the entire engagement. They followed an agile methodology, breaking the work into clear sprints with weekly check-ins and demo sessions, which helped keep the project on track and ensured we had full visibility into progress at all times.
They consistently delivered milestones on time, often ahead of schedule, and were proactive in identifying potential blockers early so we could address them before they became issues. All deliverables were presented in a timely and organized manner, with clear documentation and staging environments for review.
What stood out most was their responsiveness to our needs. Whether it was a quick design adjustment, a last-minute feature request, or clarifying technical details, their team was always accessible and quick to respond. They maintained open communication through Slack and video calls, and they adapted seamlessly when our internal priorities shifted mid-project.
Overall, WebCap was not only reliable and deadline-oriented but also flexible and collaborative, which made working with them feel like a true partnership.
What was your primary form of communication with WebCap Digitals?
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed us most about WebCap was their rare combination of deep technical expertise and genuine business understanding. They didn’t just execute tasks, they took the time to fully understand our goals, user needs, and operational challenges before proposing solutions. This strategic mindset added tremendous value to the project.
Their versatility across technologies was also a major strength. Whether it was Laravel for backend, React and Vue for frontend, or React Native for mobile, their team handled each part of the stack with confidence and precision, which helped us avoid the complexity of managing multiple vendors.
Lastly, their communication style stood out. They were clear, honest, and highly responsive at every stage. It always felt like they were part of our internal team rather than an external agency, and that level of collaboration made a real difference in the success of the project.
Are there any areas for improvement or something WebCap Digitals could have done differently?
Overall, our experience with WebCap was very positive, and they delivered high-quality results across the board. If there’s one area for potential improvement, it would be around initial project documentation. While the team was highly communicative and quick to align during calls, having more detailed technical documentation and feature specs from the very beginning could have helped streamline some early development decisions.
That said, once the project was underway, they quickly adapted and implemented a more structured documentation process. It’s clear they’re committed to continuous improvement, and they were receptive to our feedback throughout the engagement.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS