VIVEN AG

BACKGROUND

Introduce your business and what you do there.

I’m a project manager and communications strategist for a branding and market research company. We create communications solutions for clients.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VIVEN Ltd.?

We were trying to make our social media more engaging for our market.

SOLUTION

What was the scope of their involvement?

They handled a full-service video production, targeting a specific audience. We filmed on location with live actors. In total, we shot two storylines in four different formats. There was no dialog, so they added music while editing. They handled everything from content creation to screening actors to post-production.  

What is the team composition?

They had a team of about 10 people.  

How did you come to work with VIVEN Ltd.?

I found them through a Google search and checked out their portfolio. They had the criteria that I was looking for, so we hired them based on the quality of our early conversations. 

How much have you invested with them?

We spent between ₣40,000–₣50,000 (approximately $40,890–$51,113 USD).

What is the status of this engagement?

We started working with them in December 2019, and our work together is ongoing. We’re looking to start up our next project soon.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our clients have a high internal standard for quality, and they met them. Their understanding of our goals and needs helped them come up with the solution.  

How did VIVEN Ltd. perform from a project management standpoint?

They did effective project planning and perfect execution. Their team has been very precise, often showing flexibility to meet changing deadlines and scope. They ended up delivering more than they were originally expected to and made small edits for free. We communicated over Skype and shared Excel sheets.

What did you find most impressive about them?

With our goals in mind, they showed great dedication to making our plans work. They were great about balancing their creative energy with the needs of our clients. 

Are there any areas they could improve?

Nothing comes to mind. 

Do you have any advice for potential customers?

Generally, spend your time and energy on the content. You should select a partner that can effectively prepare for execution.

BACKGROUND

Please describe your company and your position there.

I work for Siemens and am responsible for PR regarding Smart Infrastructure in Switzerland.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VIVEN Ltd.?

The Junelight Smart Battery will be introduced into the Swiss market beginning 2020. Beforehand a first solar entrepreneur has the battery installed at his own house.

What were your goals for this project?

Describe and explain the advantages and necessity of Junelight to B2B and B2C customers in an entertaining and simple way. Everyone should understand the product from the beginning and sees the need in buying smart batteries.

SOLUTION

How did you select this vendor?

Siemens Switzerland used to work with VIVEN before. The agency understands the needs of the client and brings up creative ways of storytelling. They know how to explain difficult things in an easy and entertaining way. We are very happy with the work of VIVEN and will work with them again.

Describe the video(s) and the process in detail.

Introduction: Scenes from the house outside and the solar installation (filmed with drones) Interviews with solar enterpreneur and Siemens project manager

What was your vendors' project management or feedback process?

Very quick and target-oriented with a lot of patience.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video will be used as an explanation video for websites and social media. Furthermore it will be used at fairs and customer events.

How effective was the workflow between your team and theirs?

Very effective, uncomplicated, target-oriented

What did you find most impressive about this company?

Creativity, speed, solution-orientated, open-minded, flexible

Are there any areas for improvement?

No, not that we know so far.

BACKGROUND

Please describe your company and your position there.

I´m the CEO of OpenSea GmbH, a sports marketing and sponsorship boutique agency based in Zurich, Switzerland. OpenSea manages a portfolio of owned sports properties and athletes and provides consulting services for clients worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VIVEN Ltd.?

OpenSea hired VIVEN Ltd. for two projects so far:

The first one, was to produce a commercial sport for An iconic swiss running gear brand purchased by a Chinese group, looking to promote the brand in the Chinese market.

The second project was the local production for a pilot (teaser trailer) for a TV Series pitch to NETFLIX.

What were your goals for this project?

In the first project, RUNSWISS the goal was to deliver a TV commercial spot for the SIGG brand in China, featuring the Swissnes of the brand in the iconic city of Zurich.

The movie showcases two running models jogging in the city. The Teaser to NETFLIX (Grupo Secuoya) presents the first episode of the first season of a new TV Series project.

SOLUTION

How did you select this vendor?

After an intense research of potential service providers in Zurich and in Switzerland, I found the VIVEN GmbH website and started digging intro their case studies. They seemed very profesional on the website, therefore I contacted them and arranged a personal meeting in their offices I studio in the city.

After my first meeting with Sebastian, my impression was even better. His inputs were always wise with a creative and realistic approach to every challenge.

Describe the video(s) and the process in detail.

For RUNSWISS we worked under pressure. We received plenty of clothing and looks from Shanghai, so before the shooting we spent an entire day trying the different options with the actors / models wich were selected by VIVEN. The client from China was very strict with the guidelines.

VIVEN did a great job selecting the right models and the best different outfits for the shooting. We planned two days os shooting in some of the most iconic locations of the city, from the old town to the beautiful forests out of the city. All this location scouting was perfectly done by VIVEN.

Two days of filming, from the very early morning to very late at night, using the most advanced technical equipment. Everything was very well planned and Sebastian and all his team always with a great positive attitude and smile.

VIVEN completed the editing, receiving feed back from China, and the spot was completed right in time for a big event in Shanghai, presenting the SIGG running brand in the most important fair in Asía.

For the NETFLIX Series pilot, once again VIVEN team showed a great capacity to work fast in the most professional way, delivering an amazing job wich can de seen upon request.

What was your vendors' project management or feedback process?

Very satisfied for both.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

RUNSWISS Spot is being used in many shops and corners in their retail network in China, in fairs and events, enhancing the swiss origings of the brand to the Chinese market.

The NETFLIX pilot has been and still is the most effective promotional tool to present a very challenging sports project not only to the OTT but also to many commercial and institutional partners involved.

How effective was the workflow between your team and theirs?

Extremely effective as things has to be in audiovisual production. On this business you don´t want to improvisse, thus experience and trust is key. VIVEN Ltd. offers their full commitment, experience, and great creative ideas to everything they do. At least that is my experience after two project working with them.

What did you find most impressive about this company?

Their quick reaction, their problem solving orientation. They always look for excellence, from the smallest detail to the biggest picture.

Are there any areas for improvement?

Maybe if they were bigger they could deliver more projects, but I think VIVEN is more about quality than volume. They are a boutique agency, I would say. Maybe better to remain small and focused in high quality service.