The Virtual Forge

BACKGROUND

Please describe your company and position.

I am the Co-founder of Lineup Polo

Describe what your company does in a single sentence.

We provide tournament software for polo clubs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Virtual Forge to accomplish?

• Conduct a full UX review of the existing website and propose updates and improvements to improve the reach for the target demographics
• Perform a full site redesign and new website build
• Refresh existing brand, bringing in new elements to brighten things up

SOLUTION

How did you find The Virtual Forge?

• Referral
• Other

Why did you select The Virtual Forge over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from The Virtual Forge were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work encompasses a comprehensive review of the current website, followed by the creation of a new design and the subsequent development of the website using Webflow. The process involved meticulous examination of the existing website's layout, functionality, and content, with a focus on identifying areas for improvement and enhancement. 
Key Deliverables: 

• New Design Proposal: Presentation of a proposed new design for the website, including wireframes, mockups, and design concepts, reflecting modern trends and aligning with our branding guidelines and objectives. 
• Design Revisions: Incorporation of our feedback and necessary revisions to the proposed design. 
• Website Development: Building out the approved design into a fully functional website using Webflow, ensuring responsiveness across various devices and browsers. 
• Testing and Quality Assurance: Rigorous testing of the website's functionality, performance, and compatibility to identify and resolve any bugs or issues. 
• Training and Documentation: Provision of training sessions for the client's team on managing and updating the website's content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 Not enough time elapsed to measure progress.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management approach adopted by Virtual Forge was excellent, characterised by thoroughness, clear communication, and timely delivery. Throughout the project, they demonstrated a commitment to ensuring that all stakeholders were well-informed and involved in every step of the process. One notable aspect of their project management style was their diligence in taking detailed notes during meetings and discussions. 
This ensured that important decisions, action items, and insights were captured accurately and could be referenced as needed. As a result, everyone involved in the project was kept informed and aligned with the project's objectives and progress. Communication was another strength of Pete and Tash's project management. They maintained consistent and transparent communication channels, keeping stakeholders updated on milestones, progress, and any potential challenges. 
This proactive approach to communication fostered a collaborative atmosphere and instilled confidence in the project's direction and outcomes. Working with Pete, Tash & co was a pleasant experience, thanks to their professionalism, responsiveness, and approachable demeanor. They were receptive to feedback, open to discussions, and always willing to address any concerns or questions promptly. 
This collaborative and client-focused approach contributed to a positive working relationship and ultimately led to a successful project outcome. In summary, Virtual Forge's project management approach was characterised by thoroughness, clear communication, timeliness, and a client-centric mindset. Their dedication to keeping stakeholders informed, delivering results on schedule, and maintaining open lines of communication contributed to a successful and enjoyable project experience.

What was your primary form of communication with The Virtual Forge?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive and unique about working with Virtual Forge was their unwavering commitment to adaptability and flexibility to meet our needs. Throughout the project, they demonstrated a remarkable willingness to tailor their approach and processes to align with our specific requirements and preferences. Moreover, their flexibility extended beyond just accommodating our requests – they actively embraced our input and insights, valuing our perspective as integral to the success of the project. 
Their collaborative approach fostered a sense of partnership and trust, where our voices were heard and our vision was respected. In a landscape where rigid processes and one-size-fits-all solutions are often the norm, Virtual Forge's ability to remain flexible and adaptable stood out as a refreshing and invaluable asset. It not only ensured a smoother and more tailored project experience but also reinforced their commitment to delivering truly customised and client-centric solutions.

Are there any areas for improvement or something The Virtual Forge could have done differently?

There was nothing they needed to improve on.

BACKGROUND

Please describe your company and position.

I am the Quality Manager of a manufacturing company 

Describe what your company does in a single sentence.

The manufacture of custom sized alloys, metals, and minerals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Virtual Forge to accomplish?

• Power Bi project completion

SOLUTION

How did you find The Virtual Forge?

Online Search

Why did you select The Virtual Forge over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from The Virtual Forge were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Automating a data vizualization project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project tool completion.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The consultation session was productive and we were able to complete our project goals on time.

What was your primary form of communication with The Virtual Forge?

In-Person Meeting

What did you find most impressive or unique about this company?

They were very knowledgeable about Power BI.

Are there any areas for improvement or something The Virtual Forge could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Chief Technology Officer of Kelda Dynamics

Describe what your company does in a single sentence.

Developing software for the drilling industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Virtual Forge to accomplish?
Develop adaptive HMI for realtime monitoring of gas influx

SOLUTION

How did you find The Virtual Forge?

Referral

Why did you select The Virtual Forge over others?

• Referred to me
• Company values aligned

How many teammates from The Virtual Forge were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Develop concept and prototype for adaptive dashboard HMI 
• Customisable widgets 
• Fast delivery of data to front-end 
• Caching service for data 
• UI/UX advice and improvement suggestions on existing applications 
• DevOps / IT architecture

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Made a working prototype of the dashboard concept that was delivered to Kelda. Delivery as done via source code and documentation of the complete solution. In addition, mockup suggestions were delivered using Adobe XD.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TVF delivered on time and was very responsive to requests and modifications. They fulfilled our expectations.

What was your primary form of communication with The Virtual Forge?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Hands-on, knowledgeable and positive attitude.

Are there any areas for improvement or something The Virtual Forge could have done differently?

Could been more open / closer to Kelda during the development sprints.

BACKGROUND

Please describe your company and position.

I am the Head of systems integration of Dreamtek

Describe what your company does in a single sentence.

Video production live streaming and events

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Virtual Forge to accomplish?

• provide support for an adobe connect classroom system

SOLUTION

How did you find The Virtual Forge?

Referral

Why did you select The Virtual Forge over others?

Referred to me

How many teammates from The Virtual Forge were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

provide a helpdesk, provide dev ops support for system and servers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

limited down time of the system, updates executed correctly, fast turnover of tickets and solutions on the helpdesk

Describe their project management. Did they deliver items on time? How did they respond to your needs?

no input

What was your primary form of communication with The Virtual Forge?

Email or Messaging App

What did you find most impressive or unique about this company?

Their co-CEO is impressive.

Are there any areas for improvement or something The Virtual Forge could have done differently?

nothing from me