Vector

BACKGROUND

Please describe your company and position.

I am the Product Manager of a financial services company

Describe what your company does in a single sentence.

Wealth and Financial Planning.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vector to accomplish?

• UX redesign of the portfolio valuation and snapshot to drive engagement and align with brand

SOLUTION

How did you find Vector?

Referral

Why did you select Vector over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Vector were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Take the company branding guidelines and implement them into three reports suitable for Regulatory Reporting, but be decisive, clear and understandable to users receiving. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Design three new reports that met front office requirements to be able to easily discuss with a host of clients. Vector were pivotal in initial design, reviewing feedback and working iteratively to deliver a exceptionally asethetically pleasing document that met all stakeholder requirements. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items delivered in a timely manner and to an exceptionally high standard. From the outset Vector were clear in understanding the urgency of the project but also understood that the quality mattered even more. They set out a project plan and delivered it. 

What was your primary form of communication with Vector?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Expertise is understanding what stakeholders wanted and working out the best possible way to visualise this - sometimes even offering multiple options to pick from. I cant stress enough that working with Vector is iterative, supportive. and professional in every part of the project.

Are there any areas for improvement or something Vector could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Co-Founder of State of Wildfires Project

Describe what your company does in a single sentence.

We are a major scientific project responsible for delivering annual reports on extreme wildfires and their impacts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vector to accomplish?

• Website design and build

SOLUTION

How did you find Vector?

Referral

Why did you select Vector over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Vector were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Complete design and build of the website, while putting our brand guidlines into action. The aim was for the design to connect with broad audiences of policymakers, decision makers, news media and the public, helping to build the professional and purposeful public image of our project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On launch of the site, active usage exceeded target by factor 3-5.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were extremely reponsive - we were the problem when it came to meeting deadlines; they flexed around out shifting deadlines and were extremely patient with us.

What was your primary form of communication with Vector?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Authoritative, informed expert guidance on how best to implement our vision. They did not hesitate to push our design ideas forward into a more creative (and ultimately better) space, nor did they hesitate to tell us when they thought the design ideas should be avoided. They held our inexperienced hands throughout the design and build process.

Are there any areas for improvement or something Vector could have done differently?

We were completely happy with Vector — they delivered all we asked for and more, and they were extremely patient with our shifting timelines.

BACKGROUND

Please describe your company and position.

I am the Managing Partner of CREO

Describe what your company does in a single sentence.

Plastic surgey clinic 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vector to accomplish?

• Refresh brand and redesign website to reflect premium cosmetic surgery service
• Conversion centred design to drive more contact requests
• SEO design to power performance of website in search
• Improve UX design

SOLUTION

How did you find Vector?

• Online Search
• Referral

Why did you select Vector over others?

• High ratings
• Good value for cost
• Referred to me
• Portfolio was outstanding

How many teammates from Vector were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We enagaged Vector to do the following:

• Redesign our website to create a premium marketing experience to fit our cosmetic surgery service
• Create best in class UX design to help prospcetive patients find what they need quickly
• Conversion design to help drive callbacks and interactions with the CREO team

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We feel Vector have given us a UX and visual design beyond our expectations and that is as good as if not better than our competitors. It is a unique look and feel and reflects our company's services and values effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication has been very good - everything was managed via Asana and the team were responsive to our requirements which evolved over the course of the project.

What was your primary form of communication with Vector?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Vector were prepared to really get under the skin of the project and were driven to create a UX that was the best in the medical/cosmetic sector. It really showed in how they went about their work.

Are there any areas for improvement or something Vector could have done differently?

It was all great, from initial meeting to final output!

BACKGROUND

Please describe your company and position.

I am the Marketing website and social media support of Habitude

Describe what your company does in a single sentence.

Workflow automation for the education sector

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vector to accomplish?

• creating of social media brandkit
• review and update of website

SOLUTION

How did you find Vector?

• Referral
• Other

Why did you select Vector over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Vector were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Develop a BrandKit of assets for use in social media marketing, predominantly LinkedIn 
2. Review and suggest changes to the website content and messaging 
3. Implement changes to website Landing Page and hero messaging 
4. Design and implement new website pages and content

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. A reusable pack of branded assets for LinkedIn 
2. A roadmap of changes to the company website 
3. A revised hero section of the landing page 
4. A new 'solutions' section of the website with custom design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at Vector did a great job at understanding our company needs and our timeline. They kept us on the path to delivering things on time, and without their proactive engagement, we likely wouldn't have delivered what we needed when we needed it.

What was your primary form of communication with Vector?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

For me the combination of overall marketing expertise as well as good quality graphic and UX/UI design brought exactly what we needed. The team very quickly understood our business and the nuances of our sector but were able to apply their wider expertise in marketing B2B SaaS to what we were doing. 
We have really benefited from both their direct outputs and their advice and guidance in general.

Are there any areas for improvement or something Vector could have done differently?

None I can think of.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of MeasureMatch

Describe what your company does in a single sentence.

MeasureMatch is a B2B marketplace technology company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vector to accomplish?
MeasureMatch web/app content development and reorganization

SOLUTION

How did you find Vector?

The Vector team worked in the same co-working building.

Why did you select Vector over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Vector were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Vector helped us in 3 key areas: 

1. Initially they did a UX review of the marketing and product and identified several areas where the UX could be optimised. This took the form of a report with annotated screenshots long with actionable recommendations for the dev team to work on straight away. 
2. We asked them to refresh the design of the homepage based on the work above. Working closely with me, they put together a number of wireframes with alternative layouts and then developed a hi fidelity design for what became the next version of the MeasureMatch homepage. This took the form of a Figma design for handover to our inhouse development team. 
3. They redesigned a key screen within the platform - the expert profile - to help us boost the engagement and ultimately the responses from potential customers. Very similar process to the above but this time they created a clickable prototype that we could test internally and iterate before creating hi-fidelity designs to handover to the internal development team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ultimately, we wanted to lift marketplace signups and customer spending. We achieved this goal over the following 12 months.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Vector team was great. They were always detail-oriented and on time.

What was your primary form of communication with Vector?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Vector's experience with other B2B software companies was a big plus.

Are there any areas for improvement or something Vector could have done differently?

Very happy with how the engagement went and concluded.

BACKGROUND

Please describe your company and position.

I am a Director of Ticket Tailor

Describe what your company does in a single sentence.

Ticket Tailor is a white-labelled event ticketing platfom.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vector to accomplish?

• Develop a new brand that represents our values and identity as a company
• Deliver a new website
• Scale our content output as an ongoing design partner

SOLUTION

How did you find Vector?

Referral

Why did you select Vector over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Vector were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Vector at a critical stage of Ticket Tailor's growth, when the brand needed to mature to reflect our scale and broadening user base. They were primarily tasked with delivering a brand refresh, design concepts for a new website and managing 3rd party copywriters, illustrators and web developers to execute the site implementation. 

Such was the success of that project - and given we were a small team with no in-house design capabilities - Vector become our ongoing design partner, helping us with all content that required design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website established Ticket Tailor as a leading white-labelled ticketing provider and was the foundation of our growth for the following years. Leads would often comment that "they knew they'd choose us just from the website alone"... and this was reflected in our sign-up figures which have grown annually by 40% since go-live. The website design successfully conveyed the reliability of our platform, the simplicity of the interface and the values we hold as a business. 

Sanjay and the Vector team have deep knowledge of the Saas sector and applied this to their work with Ticket Tailor - bringing valuable insights to improve lead conversion, SEO performance and increase product awareness. The project was delivered in record time and on budget, which is almost unheard of for large projects like new website implementations. Since then, Vector has continued to evolve our brand and ensure consistency across all channels.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was delivered on time and to budget. Project management was robust, well structured and ensured feedback cycles were short. The Vector team were on hand at all times and would respond quickly to any queries or last minute changes.

What was your primary form of communication with Vector?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Vector had exceptional design capabilities with the added benefit of it being sector-specific to our needs. They are also nice people.

Are there any areas for improvement or something Vector could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Simpson Carpenter

Describe what your company does in a single sentence.

Market Research

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vector to accomplish?

• Create a Website
• Create a Blog page

SOLUTION

How did you find Vector?

Other

Why did you select Vector over others?

• Great culture fit
• Other

How many teammates from Vector were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Vector delivered our rebranded website along with an additional Blog plage

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Both the website and Blog page went live and were met with a positive response, both internally and externally.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed expectiations on delivery and responded prompty on any requests or feedback quickly.

What was your primary form of communication with Vector?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their 'can-do' attitude was impressive.

Are there any areas for improvement or something Vector could have done differently?

I would like to see an upfront timeline out lining key dates and response time needed by us (as the client) to hit a 'go live' date.

BACKGROUND

Please describe your company and position.

I am the Director of Core Clapton

Describe what your company does in a single sentence.

Core Clapton is a wellness charity and osteopathy clinic promoting health through affordable, high-quality care, community classes, and holistic therapies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vector to accomplish?

We needed a modern, cost-effective website that would reflect our professional ethos, promote our services clearly, and integrate seamlessly with tools like Google Reviews—all while being easy to maintain and adaptable as we grew. Flexibility, brand alignment, and long-term support were top priorities.

SOLUTION

How did you find Vector?

Referral

Why did you select Vector over others?

• Referred to me
• Company values aligned

How many teammates from Vector were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were introduced to Vector through a trusted referral and quickly found them to be an ideal match. Their values aligned with ours, they fit our budget, and their approach felt refreshingly human and collaborative.

We worked closely with a small team who guided us through every stage of the website design and launch. They used Webflow to build the main site, selected Feedspring for Google review integration, and chose other practical tools to enhance performance without inflating costs.

Their process was highly collaborative and efficient—from understanding our brand and content structure to final design execution. They delivered a clean, intuitive site with all the key elements we needed, including easy navigation, mobile responsiveness, SEO-conscious structure, and smooth third-party integrations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The final website continues to exceed our expectations and has fully served our operational and promotional goals. It has elevated our professional image, improved customer engagement, and helped streamline client interactions through thoughtful design and functionality.

Vector’s ongoing support has been just as impressive. Whenever we have a question or need to make a change—no matter how small—they are quick to respond and helpful in resolving it. Their support feels personal, prompt, and never transactional.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always timely, well-organized, and proactive. They are great at anticipating needs and simplifying decision-making without overwhelming us.

What was your primary form of communication with Vector?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we appreciate most about working with Vector is their ability to offer a high-end design and support experience at a very competitive price. Their thoughtful, relationship-driven approach makes them feel like an extension of our own team. The combination of strong design talent, ethical alignment, and technical know-how is rare—and incredibly valuable.

Are there any areas for improvement or something Vector could have done differently?

None we can think of—Vector has been excellent across the board.

BACKGROUND

Please describe your company and position.

I am the Founder and Lead Designer of Magrox

Describe what your company does in a single sentence.

Infographic design and content marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vector to accomplish?

• Build and develop an online infographic from a static design
• Provide any UX feedback to enhance the designs

SOLUTION

How did you find Vector?

Referral

Why did you select Vector over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Vector were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of the project mainly centred building/developing the sites based on the flat designs within a short period of time using the client's online visual builder.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The client was delighted with the final outcome and has requested similar projects this year.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Vector hit all the outlines goals (despite the quick turnaround). There was great attention to detail in all aspects of the development. They were also very meticulous when it came to doing their research on the platform, which helped streamline the process. But if there's one thing I can say about them, it's the fluid communication - they were always quick to respond to any last minute changes and their input ensured that the project was delivered to the highest standards.

What was your primary form of communication with Vector?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of their work is top-notch, but what stood out was how easy it was to work with them.

Are there any areas for improvement or something Vector could have done differently?

No