Valere makes AI simple for your business. We helpmid-market, PE-backed and enterprise teams scale purpose-built AI. Our work has delivered $1.5B+ in measured client impact across 400+ production deployments.
Before we build anything, we learn the ins and outs of your business so that we're able to deliver outcomes that will move the needle where it matters most. Dactic, our proprietary context tool, interviews your team and connects to your systems, so every solution is built around your workflows, your data and your goals.
Then we build the solution your business needs, whether that's AI agents, AI-native custom software across cloud, web and mobile, or the infrastructure to run it at scale.
Most agencies bill by the hour, which means they're rewarded for taking longer. We flipped that. Our Service as Software model ties our work directly to business outcomes. AI agents and proprietary frameworks handle much of the build, so work that used to take months now takes weeks. Our experts embed with you to make sure every solution fits your business and delivers measurable ROI. On top of that, we then stay to drive adoption so your team actually uses what we build. You get enterprise quality at mid-market economics, and a partner whose success is measured by yours.
It's an approach that has earned the trust of clients ranging from venture-backed startups to Johns Hopkins and Mars. Founded in 2019, Valere is an AWS Advanced Tier Partner and a top 1% vetted agency on Upwork, Clutch and G2, with 225+ experts across three countries.
Most clients start with a one- to three-week Assessment and Planning engagement that produces a playbook of three to eight use cases scored for ROI, so the first step is small and the path to value is clear. If you're not sure where AI fits in your business yet, send us a message to start with an Assessment and see where it can drive the most value for you.
AI DevelopmentCustom Software DevelopmentUX/UI DesignUX Strategy
Pricing Snapshot
Min. project size
$50,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.8
/5
What Clients Have Said
Valere offers competitive pricing with high value for cost, as noted by clients. Projects range from $23K to over $100K. They excel in communication, timely deliverables, and adaptability, though some noted areas for improvement in upfront scoping and project management.
Valere fosters high client engagement and collaboration, with clients noting their involvement in every project phase. This partnership approach helps ensure that the final product aligns with client expectations and business needs.
Valere's Flexibility and Problem-Solving
Valere is praised for their flexibility and problem-solving abilities, often finding creative solutions to meet client needs and overcome project challenges. Their ability to adapt to evolving project requirements is a significant strength.
Valere's Cultural and Value Alignment
Clients appreciate Valere's alignment with their company values and culture, which enhances the collaboration and contributes to successful project outcomes. This alignment is a key factor in choosing Valere as a partner.
Strong Project Management and Communication
Valere is generally praised for its structured project management and effective communication. They use agile methodologies, keep clients updated with regular meetings, and are responsive to client needs, fostering a collaborative environment.
Challenges with Scope and Alignment
Some clients noted challenges with initial project scoping and alignment, leading to misunderstandings and project delays. This suggests the need for improved upfront communication and clearer definition of project requirements.
Proactive and Adaptive Team
Valere's team is described as proactive and adaptive, capable of adjusting to changing project requirements and client feedback. Their flexibility and willingness to iterate contribute to successful project outcomes.
MVP & AI Tools Development, Testing & Launch for FinTech Co
Application TestingCustom Software DevelopmentGenerative AI
Application SecurityBeta Testing
Confidential
June 2023 - Mar. 2024
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"Excellent project management and execution!"
Oct 5, 2024
CEO & Founder, Paydesk AI
James Malone
Verified
Financial services
Boston, Massachusetts
1-10 Employees
Online Review
Verified
A fintech company hired Valere to build an MVP. The team conducted market research, developed AI-driven features, integrated payment tools, and handled the MVP's data security, beta testing, and deployment.
Valere successfully delivered the MVP, which could later be used in production. The team provided excellent project management and execution. Furthermore, they were communicative via virtual meetings, emails, and messaging apps. Overall, their broad expertise and talent impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO Founder of Paydesk AI
Describe what your company does in a single sentence.
Paydesk AI automates accounts payable processes, providing real-time insights, reducing errors, and offering banks new payment tools while improving cash flow governance.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Valere to accomplish?
Build MVP
Onboard Customers
Product Support
SOLUTION
How did you find Valere?
Online Search
Why did you select Valere over others?
High ratings
How many teammates from Valere were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Strategic Planning: Conducted market research, defined key problems, and built the business model. AI & Automation: Developed AI-driven features to automate invoice management and enhance real-time insights. Payment Tools Integration: Enabled support for digital payment tools beyond traditional methods like ACH and wire. System Integration & Security: Connected the platform with existing financial systems and ensured robust data security. Testing & Deployment: Conducted beta testing, launched the MVP, and scaled the platform for larger customer adoption.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
MVP product in use in production.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Excellent project management and execution!
What was your primary form of communication with Valere?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Broad expertise and talent.
Are there any areas for improvement or something Valere could have done differently?
NA
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
AI Dev, Market Research & Branding for AI Gaming Company
AI DevelopmentBrandingMarket Research
Chatbots & Conversational AIMachine LearningNatural Language ProcessingAI Text Generation
$50,000 to $199,999
Sep. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The project is still ongoing, but the outcomes so far have exceeded my expectations."
May 9, 2024
CEO, Fable AI
Cameron Reid
Verified
Other industries
Vancouver, British Columbia
1-10 Employees
Online Review
Verified
Valere has assisted an AI gaming company in developing an AI platform. They've also conducted market research for the client and provided them with branding services.
While the project is still ongoing, the current results have exceeded the client's expectations, and the latter is excited to receive the end product. Valere has gone the extra mile to meet the client's needs. The team's communication, transparency, and collaborative approach are commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Fable AI
Describe what your company does in a single sentence.
Fable's essence lies in the seamless fusion of AI and storytelling, transforming the tabletop RPG experience into an immersive and dynamic adventure. It's about empowering users to craft unique narratives, fostering boundless creativity and exploration.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Valere to accomplish?
Market Research
Company Branding
Product Development
SOLUTION
How did you find Valere?
Online Search
Why did you select Valere over others?
High ratings
Great culture fit
Good value for cost
Company values aligned
How many teammates from Valere were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Valere helped in creating a generative AI for my platform alongside doing market research and company branding.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project is still ongoing, but the outcomes so far have exceeded my expectations. I'm excited to see the finished product once we're ready for launch.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The PM team at Valere is thorough, communicative, and able to use their experience to helpg uide the project to fit my needs in the best possible way.
What was your primary form of communication with Valere?
Virtual Meeting
What did you find most impressive or unique about this company?
The transparency and willingness to work with the customer to create an ideal solution.
Are there any areas for improvement or something Valere could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software & Mobile App Development for Product Development Company
"They have a friendly team that's honest and transparent."
Nov 27, 2023
Founder & President, 66th Degree Enterprises, LLC
James Soldner
Consumer products & services
Colorado Springs, Colorado
Online Review
Valere is developing a custom software and mobile app for a product development company. The team is tasked with implementing a streamlined UI/UX to ensure a smooth performance.
Valere is able to meet timelines and deliver their design requirements, much to the client's delight. The team is highly communicative, and internal stakeholders are particularly impressed with the service provider's team dynamic, work ethic, and adaptability.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder, President of 66th Degree Enterprises, LLC
Describe what your company does in a single sentence.
Create innovative products to improve efficiency in the day to day lives of all individuals.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Valere to accomplish? Design An App for Law Enforcemnt Use
SOLUTION
How did you find Valere?
Online Search
Upwork
Why did you select Valere over others?
High ratings
Transparency
How many teammates from Valere were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Develop an app for law enforcement use to enhance efficiency with certain aspects of important law enforcement work. Design, build, and create a smooth interface with the emphasis being on clean, efficient app usage.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Currently in the design and development phase. Valere has met timelines and delivered the design and product visioning within the projected parameters and outline they have provided.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management has been handled well.The project lead was really good at communicating the timeline and benchmarks to be hit. If a deliverable was going to be late, they communicated that ahead of time, and they were never majorly delayed. They were flexible and adaptable to what I felt was important to the project.
What was your primary form of communication with Valere?
Virtual Meeting
What did you find most impressive or unique about this company?
They have a friendly team that's honest and transparent about what they're able to provide unique and innovative ideas, and they are willing to assist in shaping the product from the ground up.
Are there any areas for improvement or something Valere could have done differently?
I was initially confused by the overall process, and that could have been a slight misunderstanding on my end, but perhaps there could be a slightly better outline/timetable out of the get go.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
App Dev for Kayak Retailer
Custom Software DevelopmentMobile App Development
Google app engineReact NativeiPhone iOS App Development
$10,000 to $49,999
Oct. - Nov. 2023
3.5
Quality
3.0
Schedule
3.0
Cost
3.0
Willing to Refer
3.0
"They became increasingly willing to make bigger changes to the working team."
Nov 21, 2023
Owner, Campsite Tonight
Michael Lee
Verified
Hospitality & leisure
San Francisco, California
1-10 Employees
Online Review
Verified
Valere was hired by a kayak retailer to help update an existing application.
While the client was initially dissatisfied with Valere's execution and communication, the team provided a new project manager and started addressing the client's concerns. They worked to address issues upon the first complaint. Valere provided new developers to the client in order to support the project's continuation. This review is an update by the client company. The original content is located below the new review.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Campsite Tonight
Describe what your company does in a single sentence.
The kayak for camping
OPPORTUNITY / CHALLENGE
What challenge were you trying to address?
Poor execution with minimal communication
SOLUTION
How did you find Valere?
Upwork
Why did you select Valere over others?
Close to my geographic location
Pricing fit our budget
How many teammates from Valere were assigned to this project?
2-5 Employees
What was the scope of their involvement and team dynamic?
The newest project manager got involved and really helped get work finalized before a transition.
What's the status of this engagement?
Switching to another team internal to Valere
RESULTS & FEEDBACK
How did your relationship with Valere evolve?
They became increasingly willing to make bigger changes to the working team. This change was slow to be made but once they saw the underperformance, they leaned in to switch teams internally.
In what ways can they improve?
Really lean in to fix things at the first complaint. The last project manager I worked with was great.
What advice do you have for clients with similar needs to yours?
Switch teams at the first signs of trouble, like project misunderstanding or need to do major rescope. Also, request working with existing experienced teams.
UPDATED REVIEW
This review was published on September 22, 2023.
Mike Lee
Owner, Campsite Tonight
Hospitality & Leisure
1-10 Employees
San Francisco, California, United States
$10,000 to $49,999
Apr 2023 - Jul 2023
Project summary
Valere Labs was hired by a hospitality and leisure company to make improvements to their app. The team is in charge of implementing a backend, incorporating campground supplies, and developing custom scrapers.
Feedback summary
The client had a positive experience working with Valere Labs. The team was responsive, proactive, and committed to the project's success. While they could have provided more suggestions for product improvement, their code quality met expectations.
BACKGROUND
Please describe your company and position.
I am the owner of Campsite Tonight
Describe what your company does in a single sentence.
The kayak for camping
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Valere Labs to accomplish?
Take existing app, update core frameworks
Add in new data sources and build back end for faster response
Launch in 4 months
SOLUTION
How did you find Valere Labs?
Upwork
Why did you select Valere Labs over others?
Close to my geographic location
Pricing fit our budget
How many teammates from Valere Labs were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Bought an app and wanted to make improvements to the app, like adding a backend, adding more campground supply, custom scrapers.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We have gotten to the point where I can review an app in test flight and it operates in the direction that I want to head in. Getting there has been challenging as we are more than 2x the originally estimated time.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very poor. Rampant misestimation, very few follow up questions. Leadership seemed to hear my needs and said they would help and lean in but that hasn't really occurred in practice.
What was your primary form of communication with Valere Labs?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I enjoyed working with their product designer in South America - They were very responsive, proactive, and dedicated. I do think the developer that I worked with had reasonable code quality.
Are there any areas for improvement or something Valere Labs could have done differently?
Not just acknowledged my feedback but acted upon it. I also would have preferred more conversations with the team so we can talk thru plans before execution but that didn't occur as often as I'd like. I wish they would have offered suggestions to the problems where 'buying' 3rd party tools would be better than building - that was often left for me to research.
What advice do you have for clients with similar needs to yours?
Start with a fixed cost project / task.
Star Ratings Overall rating: 2.5
Quality: 2.5
Code and design files seemed fine. But app could have had shorter execution using other 3rd party tools which took prodding from me to investigate.
Cost: 2
Schedule: 0.5
Willing to refer: 2
RATINGS
3.5
Quality
3.0
Service & Deliverables
Schedule
3.0
On time / deadlines
Cost
3.0
Value / within estimates
Willing to Refer
3.0
NPS
Web Design & Development for Social Media Platform
UX/UI DesignWeb DesignWeb Development
$10,000 to $49,999
Oct. 2022 - Oct. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They believed in our product and really wanted to be the ones developing it."
Nov 15, 2023
CEO
Theo de Palma
Arts, entertainment & music
Los Angeles, California
1-10 Employees
Online Review
Valere designed and developed an MVP site for a social media platform. The site featured a social media feed, a movie review section, and video sharing, picture uploading, and live streaming functionality.
Valere delivered a functional solution on time, meeting expectations. The team ensured a transparent process by leading regular product demos and providing frequent updates. Their attentiveness to the client's needs and genuine interest in delivering an innovative product made them stand out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of MovieShare
Describe what your company does in a single sentence.
A social media platform that allows users to watch Movies On Demand online with friends.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Valere to accomplish?
Get the MVP going
Complete the site 100%
Launch the app and updates on the site
SOLUTION
How did you find Valere?
Online Search
Other
Why did you select Valere over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Valere were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
This is a massive project with custom code. A social media feed and functionality. We have a movie review section where you can customize your score and pick the categories you are scoring. We also have a video sharing aspect as well as picture uploading and live streaming. They handled all of that.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
With Valere you get daily and weekly updates of your product. You see all the changes being made; you know exactly where your money is going. You get break downs of how long certain aspects of the product will take. Your product is demoed to you every week to show the updates. It's incredible.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
There is not a single day where you won't get a response from your team or someone at Valere. You got a question? They'll have answers, and quick. At the beginning of your time with them, they'll tell you when certain parts of your project will be done, and they hit every beat. Their project management skills are incredibly impressive.
What was your primary form of communication with Valere?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They care. Plain and simple, my project is all about making movies available everywhere for cheap. They believed in our product and really wanted to be the ones developing it. Hearing such passion from people who just learned about your ideas makes for a great working relationship. Valere really cares about its clients, and you can feel it.
Are there any areas for improvement or something Valere could have done differently?
In some teams the communication is not as great as others, but with a conversation about it, the problem goes away really quickly.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Development for Real Estate Company
Mobile App Development
$10,000 to $49,999
July - Oct. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"Their expertise was more important than a price target."
Nov 29, 2022
President, REOX
Joe Brown
Real estate
St. Louis, Missouri
1-10 Employees
Online Review
Valere Labs helped a real estate company develop a mobile application. The team focused on the admin and user portals and third-party integrations for photography deposits.
Valere Labs successfully built and launched the website, which was working well. The team collaborated primarily on Google Excel, monitoring all deliverables and milestones to ensure progress. Furthermore, their understanding of the project and the company's vision was crucial to keep the budget.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
President
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Valere Labs, and what were your goals?
We found Valere through review research online. After chatting with their sales team and learning about the process, we felt confident and comfortable hiring them.
SOLUTION
How did you select this vendor and what were the deciding factors?
We looked at price initially (it was our first app project ever). However, after our conversations, we realized that the end goal of the project. Their expertise was more important than a price target.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Developed admin and user portals, developed the mechanics for ordering and acceptance, built 3rd party integration for photography deposits.
How many resources from the vendor's team worked with you, and what were their positions?
We worked with their sales team, a UX consultant that helped design the layout, and then their software team abroad that did the actual building.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The app is launched and working for our business! Works great.
Describe their project management style, including communication tools and timeliness.
we used a series of Google excel sheets to track deliverables and milestones, which we covered weekly when the development team abroad presented progress.
What did you find most impressive or unique about this company?
They understood the scope of the project and also how to iterate the long-term vision into a closer step that launched the app without going incredibly over-budget.
Are there any areas for improvement or something they could have done differently?
I would have liked the UX developer and original advisors to be a bit more hands on during the creation process. There were moments during our weekly calls where I would talk to a developer about something very technical that I had no understanding of. Having the original team in the US help us cross that language barrier, provide input for solutions, and guide us more would have been helpful. Regardless, it was really good and the end result was fantastic.
RATINGS
5.0
"Great team, quick to understand the goal, proficient in timeline management"
Quality
5.0
Service & Deliverables
"app was great"
Schedule
5.0
On time / deadlines
"Easy and value-added"
Cost
5.0
Value / within estimates
"Compared to many other, they worked with us to create the first iteration without going over budget"
Willing to Refer
4.5
NPS
Web App Design & Development for Tech Company
Custom Software DevelopmentMobile App DevelopmentWeb Development
Other app platformReact
Confidential
June 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"So far, the web app that Valere Labs is developing is performing exceptionally."
Apr 2, 2022
CEO, Tech Company
Anonymous
Other industries
11-50 Employees
Phone Interview
A tech company engaged the services of Valere Labs to build their web app. The team utilizes React as their main development platform to implement the design mock-ups initially provided by the client.
Valere Labs has been consistently developing the app while strictly adhering to the requirements set by the client. The team is highly communicative from a project management standpoint, and internal stakeholders are particularly impressed with their commitment to delivering a successful product.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of a tech company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Valere Labs?
We needed someone to develop a web and mobile app.
SOLUTION
What was the scope of their involvement?
Valere Labs is building our website from scratch using React. We started the partnership with an initial discussion about our requirements, where we also provided them with design mock-ups they can implement in the architecture of the product.
What is the team composition?
We’re mainly in contact with the project manager and two developers.
How did you come to work with Valere Labs?
We came across Valere Labs through a referral.
What is the status of this engagement?
Our ongoing partnership started in June 2021.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
So far, the web app that Valere Labs is developing is performing exceptionally and it’s very accurate to the requirements we initially set up.
How did Valere Labs perform from a project management standpoint?
They perform well from a project management perspective, and we mainly communicate through screen share calls.
What did you find most impressive about them?
We’re impressed with their commitment to delivering accurate and comprehensive work.
Are there any areas they could improve?
The first iterations on their deliverables are sometimes of poor quality, so they could maybe improve their process without us having to fix them on our end just to meet the requirements properly.
Do you have any advice for potential customers?
My general advice when working with a service provider is to provide them with as much information as possible, in order to garner better results.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Development Services for Cosmetology Service
Custom Software Development
$10,000 to $49,999
Aug. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Valere Labs LLC went above and beyond meeting the steps and deliverables for this project."
Oct 3, 2021
Owner & CEO, Ghotchu Technologies LLC
Brian Banks
Verified
Business services
Las Vegas, Nevada
1-10 Employees
Online Review
Verified
An on-demand grooming and cosmetology service needed a vendor to quickly step in to develop an MVP prototype for an app whose progress got cut short. They chose Valere Labs for the project.
The Valere Labs team successfully completed the project, and according to the company, went above and beyond in meeting the steps and deliverables for it. The company had a pleasant experience working with the team and appreciated how quickly they worked.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Owner and CEO of Ghotchu Technologies LLC. We provide an On-Demand grooming and cosmetology service.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Valere Labs, and what were your goals?
Our app was in mid development when the previous Developer backed out of the project due to personal matters. With such a setback, our company decided we'd instead develop an MVP/Prototype app for series A funding. Valere Labs stepped in and successfully developed our MVP/Prototype IOS App.
SOLUTION
How did you select this vendor and what were the deciding factors?
We search for companies with high levels of success online and were lucky to match with Valere Labs via UpWork.com
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Valere Labs LLC went above and beyond meeting the steps and deliverables for this project.
How many people from the vendor's team worked with you, and what were their positions?
A project manager, 2 App developers, and at times the CEO made himself available.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Valere Labs LLC went above and beyond meeting the steps and deliverables for this project.
Describe their project management style, including communication tools and timeliness.
Quick, patient, reliable, and responsive. I truly was a pleasure working with them all.
What did you find most impressive or unique about this company?
Valere Labs worked fast, as a team.
Are there any areas for improvement or something they could have done differently?
Always room for improvement in life, but nothing to mention from my experience with Valere Labs. It was great.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Front- & Backend Site Dev for Political Nonprofit
UX/UI DesignWeb DesignWeb Development
Usability TestingUser ResearchUX Strategy
Confidential
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
“They provide highly competitive pricing and stellar technical design.”
Aug 5, 2021
Founder, 1972 Project
Charles Inokon
Other industries
Novi, Michigan
1-10 Employees
Phone Interview
Valere Labs has built a website for a political nonprofit. They’ve done user stories that fit the site’s design. Based on those stories, they’ve created the website. Currently, they’re doing a full QA process.
The website has received great feedback from end users, who are pleased with the site’s functionality and UX design. Stakeholders praise Valere Labs’ expertise, commending the website’s sound technical design. Overall, the team has been enthusiastic about the project, supporting the group’s vision.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m one of the founders of the 1972 Project, a nonprofit that’s primarily geared toward race and gender equality in the workplace. It also has a nonprofit arm focused on education, providing a community for women and women of color. Our organization also provides a place where people can organize campaigns. We’ll also have a political arm that’ll provide support for lobbying legislation for race and gender equality in the workplace.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Valere Labs?
We wanted an attractive and interactive website that provided us with tools and resources for organizing campaigns and building communities. Our team wanted the site to have a chat room and a knowledge section. As a result, we needed a company that could work with us from a political perspective, guiding us on our parameters and the technologies we should use.
SOLUTION
What was the scope of their involvement?
Valere Labs built the website from scratch, helping us to not only find the right technology for it but also to work on its look and feel. Another provider did the initial design of the website, and then we switched to Valere Labs for both front- and backend development. Initially, we had a discovery phase that lasted for 3–4 weeks. During that phase, we had detailed discussions on the nuts and bolts of what we wanted to build.
After that, Valere Labs took copious amounts of notes and came back to us with user stories, which laid out what the UX would be. We began looking at how the existing site design supported those user stories. From there, they started the site development. We had weekly calls to review what they built, providing commentary on their work. Our teams also did a bit of QA work along the way. As we got closer to the project’s completion, we decided to do a soft launch; the site was password-protected, and it was accessed by a few users who gave us feedback. We then provided user feedback to Valere Labs.
At present, we’re doing the full QA process. Our teams are checking static pages and ensuring the language is appropriate. As with any website development project, the process is never done, and the bulk of our work is tweaking the site.
What is the team composition?
We’ve worked with their design experts, including Guy (Founder & Advisor). Developers and designers work in the background, but we primarily interact with the project manager.
How did you come to work with Valere Labs?
We found them via UpWork. Our team looked at their reviews while also looking at other providers. When we talked to Guy, we knew he truly understood our project and vision. As a nonprofit, we wanted to work with someone who believed in our beliefs. Guy had his own experiences and believed in our vision. As a result, we chose them.
What is the status of this engagement?
We started working with them in January 2021, and the relationship is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
People have been pleased with the website’s functionality, look, and feel. Valere Labs has done a great job from that perspective. We’ve also received feedback about the parts that don’t work exactly as we want, but that’s normal and part of the process. Overall, the project is going well, and it’s successful.
On top of doing a great job, Valere Labs provides highly competitive pricing and stellar technical design and development services. Since the bulk of the team is in India, I’ve had to provide them a lot of guidance and handholding. However, that’s expected when working with a foreign team. In any case, they’ve been gracious and technically competent.
How did Valere Labs perform from a project management standpoint?
The Valere Labs team works tirelessly; sometimes, they work past midnight in Indian time as we talk to them on the phone. That’s not only because they believe in our cause; it’s also part of their nature. Overall, we truly appreciate the time and effort that they put into fixing issues that come up.
Meanwhile, we have to factor in the fact that some things haven’t been communicated correctly the first time both on our side and their side. Because they’re in a different time zone and country, there have been cultural and language differences — some wordings on static pages were off. Ultimately, though, we’re going to use them again as we’re building two other apps.
What did you find most impressive about them?
Valere Labs has highly competitive pricing as they deliver fantastic products. If we have to do anything complicated, we’re going to pay for it — but at a competitive rate. Along with the competitive rate, the end product we’ve received so far is technically sound and operates the way we want. That’s what distinguishes Valere Labs from the American companies that we’ve considered.
Apart from that, they have the right energy and enthusiasm for our vision. We’ve talked to people who see this merely as a project. By contrast, Guy and his team are truly excited about what we’re doing; they’re like partners as opposed to service providers. That’s what we truly like about them.
Are there any areas they could improve?
From a customer perspective, their development process should have less friction in it. When we communicate about something, we shouldn’t have to worry about constantly checking for requests to be done. To that end, stronger project management can help. Guy should hire project managers in the US that have experience in what we’re building.
For instance, if we’re building a fintech app, they should bring in a project manager who has experience in doing that. If they don’t have such a manager, they can outsource it.
Do you have any advice for potential customers?
Come to the table with a clear and concise vision of what you want to build. Given the language barrier, confusion can arise if you don’t know what you want to do. In other words, having a clear, well-thought-out roadmap of your vision will be highly beneficial.
Moreover, you have to stay on top of them, and this is true with any other company. Things can get lost in translation because of language and time barriers. Given that, you must be detail-oriented and focused — stay on top of the process.
Finally, have someone who’s capable of co-managing the project. That person should sit side-by-side with Valere Labs’ project manager to make sure everything is built the way it’s agreed and discussed. On top of that, the person should be detail-oriented to help the process.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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59 Reviews
Our Story
Making AI Simple, Starting With Context
Guy Pistone and Anmol Upadhyay founded Valere in 2019 to prove a global team could deliver quality-first software without offshore compromises. Today, we are an AWS Advanced Tier Partner with 225+ experts across five countries, building AI for clients from venture-backed startups to Johns Hopkins and Mars. Every engagement starts with context: we learn how your business works first, so the AI we deliver fits your people, systems and goals.
Meet the Team
Alex TurgeonPresident
Transforming Mid-Market and Enterprise Companies into AI-First Organizations & Building Something Meaningful with AI and UX at Valere (Valere.io)
Alex Turgeon leads AI transformation as President of Valere.
Guy PistoneCEO
Serial entrepreneur and technology leader with over a decade of experience building successful applications recognized by Apple, the New York Times, Upwork, and many others. Currently, CEO and Co-Founder of Valere.
What Sets Us Apart
We Learn Your Business Before We Build
Most AI fails because it doesn't understand the business. Our Dactic platform learns how your work actually gets done, from your systems and the people closest to it, so the AI we build is accurate and reliable.
AI Products Your Customers Trust
We build market-facing AI apps and platforms around what your customers need, then test every release so it works reliably.
AI Your Team Will Actually Use
For internal AI, we build agents and software around how your team works, then train your people to use them. Valere Learning is a verified training partner of the Massachusetts AI Coalition.
Premier Verified means Clutch independently confirmed Valere is a legally registered business, financially sound (Creditsafe: Low Risk), and backed by 50 verified client reviews averaging 4.8 stars.
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