UplineSoft

BACKGROUND

Please describe your company and position.

I am the CEO of Moss, Krusick & Associates, LLC

Describe what your company does in a single sentence.

MKA is a boutique accounting firm, founded in 1990 as an alternative to a national firm. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UplineSoft to accomplish?

We are in a competitive market with elite rivals. We currently employ a mash-up of many programs, which is challenging for our clients as well as our team. Our goal was to deliver an improved experience. Thus, we engaged UplineSoft to develop a unified software suite that provides investing services and financial advice.

SOLUTION

How did you find UplineSoft?

• Referral
• Clutch Site

Why did you select UplineSoft over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UplineSoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UplineSoft has been developing an online application. On AWS, they utilize Node.js for the backend and React for the front end. They developed integrations for bank and credit card payments as well as document signature. They've also collected a ton of internal data internally in order to save client information. The group has also managed security with regard to transaction processing and safe client data storage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their website is of production quality, and the software they created is incredible. I've done code reviews of their work because I have software experience, and everything seems fantastic. The team's communication and transparency on their strategy and goals is also crucial. When it comes to outlining their strategy for every sprint and release, they are likewise agile. Everything is done by hand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have access to see what is being worked on. Since UplineSoft performs a fantastic job of providing the details, we are responsible if our expectations aren't satisfied. They adhere to the established timelines in terms of scheduling.

Their agile approach has one drawback: some of the MVP and prototyping work takes a little longer than expected because it needs to be scheduled into sprints, which the rest of the business team may not find necessary. It's a trade-off because the quality has been excellent.

We communicate with our teammates using Slack, where they provide us with daily updates on their projects. Jira and Google Sheets are also used by them. We can travel to any location to observe events and ensure that we are able to prepare ahead and make judgments for ourselves. 

What was your primary form of communication with UplineSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Almost never do I discover any bugs. They are distinguished by the caliber of the software. 

Are there any areas for improvement or something UplineSoft could have done differently?

They might become more adept at breaking the mold and forgoing the planning necessary for prototype or MVP work. In certain situations, we could create such MVPs or prototypes without having to complete the more involved project management and quality assurance tasks, which would enable us to make decisions more quickly.

BACKGROUND

Please describe your company and position.

I am the CEO of Midland Tower Construction, LP

Describe what your company does in a single sentence.

MTC is focused on our world class approach to safety, quality and customer service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UplineSoft to accomplish?

• We intended to move our solution to the cloud, which would result in a significant overhaul of the entire business. In order to outsource some of our work, my department needed a partner as we developed a warehousing solution.

SOLUTION

How did you find UplineSoft?

• Referral
• Clutch Site

Why did you select UplineSoft over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from UplineSoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We divided up the work into several smaller teams and hired UplineSoft to handle the development. They assisted us in planning the groundwork and formatting the road map. This involved:

• Creating data pipelines
• Becoming familiar with our technology
• Setting up our cloud-based infrastructure
• Finally working on analytics and user interface

UplineSoft provided us with almost everything we needed to construct our data warehousing system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The crew has a great deal of experience, which shows in the high caliber of the job. 
• We were fortunate to come across gifted people who could pick up cutting edge skills. 
• Working with UplineSoft allowed us to quickly become experts in cloud administration. 
• Their great agility is a big advantage.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• We connect using a variety of platforms, including emails, Slack, and online chat. 
• They have visited our headquarters on occasion, and we have also visited them.
• Their culture places a strong emphasis on timely delivery. When tasks are organized properly, they don't struggle to fulfill deadlines. It's more difficult to prepare when they encounter unknown obstacles as we don't know what to anticipate. They undoubtedly put in extra effort to achieve launch deadlines. 
• I was really happy with the work they did.

What was your primary form of communication with UplineSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

UplineSoft was successful in locating gifted individuals with learning potential. They know how to use contemporary tech stacks and don't hesitate to try new things.

Are there any areas for improvement or something UplineSoft could have done differently?

I believe it would be challenging for them to grow to several thousand engineers if they were assisting a huge business in a big industry. But the people they employ are quite talented.

BACKGROUND

Please describe your company and position.

I am the CTO & Co-Founder of Goin

Describe what your company does in a single sentence.

Goin is the first app that helps you get more out of your money.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UplineSoft to accomplish?

• I had a thought and asked UplineSoft for help putting it into practice.

SOLUTION

How did you find UplineSoft?

• Referral
• Clutch Site

Why did you select UplineSoft over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UplineSoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UplineSoft has been assisting my company in the development of a web application. Through a trading system, the platform enables users to remove their shares from their cryptocurrency wallet.

During our four-month discovery phase, we investigated every option and functionality. During the discovery phase, I made many changes to my initial, vague idea. I had no doubts about my desire to issue stock on the blockchain. 

We proceeded with the application development after the discovery phase. They made use of Solidity, a language for creating smart contracts, along with Python. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I started this project with a great deal of risk, but UplineSoft has delivered. Due to imprecise details, there were a lot of uncertainty at the start of the development process. But as we went forward, we explained and fixed those problems.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Despite the fact that we went over our original budget, I kept a careful eye on the progress and understood why we went over.

What was your primary form of communication with UplineSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

UplineSoft's group of skilled coders offered invaluable support.

Are there any areas for improvement or something UplineSoft could have done differently?

There was a small delay because we had to onboard new team members after several team members left. But it makes sense in light of the state of the market right now.

BACKGROUND

Please describe your company and position.

I am the Co Founder and CEO of Grid United

Describe what your company does in a single sentence.

We are developing best-in-class, utility-scale, electric transmission projects that will provide long-term economic benefits to communities across the country and provide Americans with long-lasting grid resiliency and cost savings.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UplineSoft to accomplish?
The e-commerce systems we used to use could not adapt it to our expectations. The IT firms that we worked with weren't really experts in those areas, either. This is why we decided to contact UplineSoft

SOLUTION

How did you find UplineSoft?

• Referral
• Clutch Site

Why did you select UplineSoft over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UplineSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We took actions on that meeting). We instantly have a consensus for the prioritised tasks to fast-track the project and iterate it. The steps were: Migration; server setup; payment enabling step, additional billing system integration and check; verifying pricing, ensuring accessible services, attaching special filling solution; complete overall system check again.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fire relief sales continue to increase in the hardest hit areas of our country (in our case). With the location being text only and no way to transport large things, we spent most of our time settling orders & cancelling them. Webshop handles this automatically.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

loquacious to an extreme; full of ideas for how the issue can be fixed. They gave us similar fixes or ways to address the problem. great assist when speaking.

What was your primary form of communication with UplineSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their maintenance-free approach, quickness, and simplicity truly amazed us. Specifically, extra expenses

Are there any areas for improvement or something UplineSoft could have done differently?

There's always space for improvement and fine-tuning. It's highly likely that we'll handle them.

BACKGROUND

Please describe your company and position.

I am the CEO & Cofounder of Homeowner.ai

Describe what your company does in a single sentence.

We have pioneered "homeowner hubs," private portals specifically designed to help consumers build wealth and manage their home in one place, while working hand in hand with their trusted advisors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UplineSoft to accomplish?
We received staff augmentation services from UplineSoft. Our in-house tech team supplied us with developers to help our team out.

SOLUTION

How did you find UplineSoft?

• Referral
• Clutch Site

Why did you select UplineSoft over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UplineSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our internal team used UplineSoft's assistance to construct both our mobile application and CMS. They started off by providing us the resumes of a few of the developers, and I selected the ones I thought were the best. We set up interviews with all of them, and everything went smoothly. They went through the standard onboarding procedure with the tooling and domain after joining the team. After that, they began to work on the project. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

UplineSoft assisted us in delivering the first MVP and a few other significant features since they joined us early in the project. UplineSoft's staff was incredibly responsive and professional, and they consistently ensured that deadlines were fulfilled. It was almost as if they were a member of our own staff. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Although the project was internally managed, the developers consistently produced work on schedule. Linear is an application for project management that we used primarily for communication. 

What was your primary form of communication with UplineSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The UplineSoft staff impressed me with the caliber of their developers, and they were very responsive. 

Are there any areas for improvement or something UplineSoft could have done differently?

When it came to integrating the developers at first, there could have been a little bit more participation, but it wasn't a huge deal. 

BACKGROUND

Please describe your company and position.

I am the CTO, Co-Founder of Total Primary Care

Describe what your company does in a single sentence.

Total Primary Care has redesigned the primary care experience around the patient. With a team of highly trained providers, smart application of technology, and customer-centered design, Total Primary Care is committed to providing high-quality care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UplineSoft to accomplish?

• We turned to UplineSoft with a request to provide a staff resource to improve the efficiency of our development.

SOLUTION

How did you find UplineSoft?

Referral

Why did you select UplineSoft over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UplineSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UplineSoft specialists took an active part in the development of the front part of the project. The company has formed special team for us in the shortest possible time. UplineSoft specialists have developed several different modules for working with filters and system administration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The deliverables I stated were completed on schedule and under budget. The group is intelligent and offers more than just following instructions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, as was already noted, the staff was excellent, and I thought they genuinely committed to understanding the issue at hand in order to offer their unique perspectives.

What was your primary form of communication with UplineSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They lead the project with initiative and follow through on their promises.

Are there any areas for improvement or something UplineSoft could have done differently?

Although the bidding process was a little unclear, they responded to it really well. They produced an interactive proposal that allowed me to adjust to an MVP that fit our budget by toggling features on and off.

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of The Bellwether Group, Inc

Describe what your company does in a single sentence.

We design and deliver the Vimana™ line — rugged, customizable edge compute platforms and flyaway kits built for full-spectrum cyber operations, including DCO, DCO-RA, and OCO.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UplineSoft to accomplish?

• We added expert engineers who understood national security requirements to our team by hiring UplineSoft to provide mission-critical software solutions for contested and disconnected situations. Our objective was to develop robust technologies that could meet strict government security requirements and function dependably in adverse environments.

SOLUTION

How did you find UplineSoft?

Clutch Site

Why did you select UplineSoft over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from UplineSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UplineSoft provided a set of mission-ready applications with enhanced encryption for confidential communications, secure data synchronization, and offline-first capability.  They gave senior engineers security clearances so they could work directly with our development teams to create tactical decision support systems, secure messaging platforms, and specialized battlefield management tools.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Operators reported better situational awareness and communication dependability as a result of the solutions' outstanding performance in field tests under simulated disconnected scenarios.  We were able to expedite development schedules while upholding the highest security requirements necessary for national security work thanks to the expanded team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the collaboration, UplineSoft upheld flawless security procedures and communication discipline.  When mission objectives changed during development, their team showed exceptional adaptability and continuously exceeded strict timelines.

What was your primary form of communication with UplineSoft?

Email or Messaging App

What did you find most impressive or unique about this company?

UplineSoft's profound comprehension of national security operations and their capacity to design solutions that function dependably in the most difficult settings were particularly noteworthy.  Their engineers demonstrated a unique ability to create systems that continue to operate in the event that conventional infrastructure fails.

Are there any areas for improvement or something UplineSoft could have done differently?

UplineSoft promptly improved their documentation procedures to surpass these criteria, even if some of the initial security paperwork needed more information to satisfy certain agency standards.

BACKGROUND

Please describe your company and position.

I am the Cost Savings Specialist of Physicians First Messages, Inc.

Describe what your company does in a single sentence.

We have been striving to provide top-quality service for our doctors for the last 30 years and could not be any happier knowing we have a 70% referral client base.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UplineSoft to accomplish?

We engaged UplineSoft to create an advanced call management system that would uphold our standing as the leading medical call center and guarantee total HIPAA compliance. Our objective was to develop a smart system that could manage physician availability in real time, prioritize urgent medical calls, and easily interface with the several electronic health record systems that our patients utilize.

SOLUTION

How did you find UplineSoft?

• Referral
• Clutch Site

Why did you select UplineSoft over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from UplineSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UplineSoft delivered a comprehensive medical call center platform featuring intelligent call routing based on medical urgency, real-time physician scheduling integration, and secure messaging systems. The solution included HIPAA-compliant call recording and storage, automated patient callback systems, and custom reporting dashboards that allowed medical practices to monitor call performance and patient satisfaction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new platform shortened response times for urgent patient requirements and improved our capacity to prioritize crucial medical calls.  While our call agents benefited from enhanced tools to handle high-priority medical conversations, medical practices reported increased patient satisfaction and more effective communication workflows.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

UplineSoft demonstrated exceptional reactivity when we needed to swiftly modify features for specialty medical practices with unusual workflow requirements. They also met all project deadlines and maintained outstanding communication.

What was your primary form of communication with UplineSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

UplineSoft's profound comprehension of healthcare compliance and their capacity to create systems that strike a balance between effectiveness and patient safety were particularly noteworthy.  They put in place features that demonstrated real understanding of medical call center operations, such as automated emergency protocol triggers.

Are there any areas for improvement or something UplineSoft could have done differently?

For non-technical medical office employees, some of the initial training materials needed to be improved, but UplineSoft swiftly created role-specific manuals and video lessons that successfully handled the learning curve.

BACKGROUND

Please describe your company and position.

We are the CEO of Corporate Technologies Advantage, LLC

Describe what your company does in a single sentence.

We understand the needs of small business and strive to provide the highest level of service and sales at a competitive price. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UplineSoft to accomplish?

• In order to close important technical skill shortages and modernize our call center operations, we recruited UplineSoft. We required IT specialists who could assist us deploy new telecommunications systems and enhance our customer service technology stack because we are a family-run company.

SOLUTION

How did you find UplineSoft?

• Referral
• Clutch Site

Why did you select UplineSoft over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from UplineSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We upgraded our call routing systems, added new CRM connectors, and created unique data dashboards with the help of UplineSoft's telecom experts.  They produced training materials to enable our employees use the new systems efficiently and assisted us in automating manual operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Better customer service and more efficient phone handling were the results of the improved systems.  Our team immediately adjusted to the new technology, and our operational effectiveness and customer satisfaction metrics significantly improved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

UplineSoft operated smoothly inside our family business culture and kept lines of communication open.  They fulfilled all project deadlines and were very helpful when we needed to make last-minute changes to meet the changing needs of our clients.

What was your primary form of communication with UplineSoft?

Email or Messaging App

What did you find most impressive or unique about this company?

The ability of UplineSoft to provide enterprise-level technical solutions while adjusting to our family company setting was particularly noteworthy.  They took the time to learn about our company's principles and created solutions that honored our dedication to providing individualized customer care.

Are there any areas for improvement or something UplineSoft could have done differently?

Although some of the first system training could have been better suited to our less technical employees, UplineSoft promptly offered more practical training sessions to fill up any knowledge gaps.