TwoHundred.ai

BACKGROUND

I am the Managing Director of Euro Packaging UK Ltd

Packaging and paper bags manufacturing. 

OPPORTUNITY / CHALLENGE

• Introduce AI into management workflows to improve efficiency and free up time for strategic priorities.
• Automate routine tasks across departments, particularly finance, to reduce manual work and improve accuracy.

SOLUTION

Referral

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

2-5 Employees

• The scope covered developing AI agents and integrating them into our management workflows to reduce routine administration, improve access to information and support decision-making across departments. Key deliverables included mapping existing processes, identifying opportunities for automation, connecting relevant business data and building workflows to help management review information, track actions and monitor performance more efficiently.
• In finance, the scope also included an accounts payable agent to read supplier invoices, check them against purchase orders and goods receipts, identify potential duplicates or discrepancies, and highlight exceptions for the accounts team to review. The workflow was designed to support invoice checking and approval, with human oversight retained and final posting into SAP handled manually.

RESULTS & FEEDBACK

The AI workflows delivered an estimated 30% improvement in finance process efficiency, reducing the time spent on routine invoice checks and manual data handling. Faster identification of discrepancies helped the team resolve exceptions sooner, while clearer reporting gave management better visibility of outstanding approvals and priorities.

They communicated proactively throughout the project, with weekly meetings to review progress, agree priorities and address outstanding actions. They also spent time on site to understand how our teams work in practice, which helped identify bottlenecks and resolve blockers quickly. Deliverables were completed in line with the agreed schedule, and any changes or dependencies were raised early. They responded promptly to feedback, adapted the workflows to our operational needs and explained technical decisions clearly. We always had a clear view of progress and what was needed from our side to keep things moving.

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What impressed us most was their ability to understand our existing systems and how work actually gets done across the business. They identified practical blockers and found ways to resolve them without requiring major changes to established workflows. The AI agents fitted naturally into our processes, making them easier for our teams to adopt and use day to day.

One area for improvement would be providing short user guides earlier in the rollout, giving teams a reference as they start using the new workflows. The hands-on support was helpful, and having this documentation alongside it would make adoption even smoother.

BACKGROUND

Please describe your company and position.

I am the Director of a vaping company.

Describe what your company does in a single sentence.

Integrate AI into the systems

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TwoHundred.ai to accomplish?

• Take the load off the staff

SOLUTION

How did you find TwoHundred.ai?

Online Search

Why did you select TwoHundred.ai over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

Imraan’s done a great job with our website’s customer support. He set up AI to handle emails and phone enquiries, which has taken a lot of pressure off our team. Customers are getting quicker replies, and we’re able to handle more enquiries without having to take on extra staff. It’s made the day-to-day running of the business easier and helped keep our costs down. Really happy with the work he’s done and would definitely recommend him.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Yes 100%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was executed as planned 

What was your primary form of communication with TwoHundred.ai?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed with how knowledgeable they were.

Are there any areas for improvement or something TwoHundred.ai could have done differently?

Na