Twendee

BACKGROUND

Please describe your company and your position there.

I'm the Business Director of ITOP, we have 4 offices in the US, Singapore, Vietnam and head office in AU. ITOP is an IT consulting firm serving thousand of clients globally.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Twendee Software Company, and what were your goals?

We collaborate with a pre-launch VC-backed startup on a mission to digitize Southeast Asia’s MSMEs. The first product is mobile app allowing MSMEs to create an online store and manage it from their mobile phones.

The project nature requires a team who has much experience in e-commerce platform and payment gateway, we hire Twendee to support us to visualize the business idea and development part.

SOLUTION

How did you select Twendee Software Company and what were the deciding factors?

We reached out to several vendors at the same time (about 5) and made decision to love forward with Twendee because of their mature, similar experience and professional.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We target to deliver the mobile app first for sellers and buyers and then integrating with social media accounts, payments and logistics providers and much more. Technologies: Nodejs, NestJS, ReactJS, Typescript, React Native, MongoDB

How many people from the Twendee Software Company team worked with you, and what were their positions?

We've worked with 7 members: 1 Tech Lead, 2 senior developers, 2 mid developer, 2 mid QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've been saving a lot of time by working with Twendee and the project deliverables are met the expectation from our team members. They followed the timeline and minimize the bugs (generally we have no issue with the minor bugs). They're keen to learn the new things and always try to do the best possible.

Describe their project management style, including communication tools and timeliness.

They're quite good in project management, we communicate via Skype, Slack, Jira. The team followed the timeline, and if there was a delay, they noticed and supported us to make the priority."

What did you find most impressive or unique about this company?

We had access to the whole team and they're very senior.

Are there any areas for improvement or something they could have done differently?

I wish their QA team can speak English better.

BACKGROUND

Please describe your company and position.

I am the Digital Banking Manager of Public Bank Vietnam

Describe what your company does in a single sentence.

We provide a full range of banking and financial services to individuals and businesses across Vietnam.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twendee to accomplish?

We hired Twendee to help us develop and integrate a digital system to improve our service efficiency and support our ongoing digital transformation.

SOLUTION

How did you find Twendee?

• Online Search
• Referral

Why did you select Twendee over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Twendee were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Twendee supported us in developing and integrating a digital system for our internal operations. The key deliverables included the core application modules, system integration with our existing infrastructure, testing, deployment, and documentation for our team to use and maintain.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to Twendee, we launched the digital banking solution on schedule, improved processing speed, and enhanced the overall customer experience. Our internal team can now manage operations more efficiently, and customers benefit from faster, more reliable digital services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Twendee’s project management was very organized. They set clear milestones, kept us updated regularly, and delivered everything on time. They were quick to respond to our questions and requests, making collaboration smooth and easy.

What was your primary form of communication with Twendee?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was Twendee’s deep understanding of digital banking and their ability to handle complex integration tasks smoothly. They are proactive, easy to communicate with, and adapt quickly to our needs, which made the whole process seamless.

Are there any areas for improvement or something Twendee could have done differently?

Honestly, we were very satisfied with Twendee. Everything was handled professionally, on time, and to a high standard—there’s nothing we would change.

BACKGROUND

Please describe your company and position.

I'm an executive at JICCEE

Describe what your company does in a single sentence.

B2B SaaS Insurtech. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twendee to accomplish?

• Redesign the UI

SOLUTION

How did you find Twendee?

Referral

Why did you select Twendee over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Twendee were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign the whole UI / UX and code it into NextJS and integrate our APIs in it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Beautiful UI and great communication. Quick to deliver

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great respect of timing and deadlines

What was your primary form of communication with Twendee?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Twendee has great people and good, dynamic communication. Great work achieved

Are there any areas for improvement or something Twendee could have done differently?

Everything is cool. 

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Pumabooks

Describe what your company does in a single sentence.

We public educational books for children and parents in Vietnam

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twendee to accomplish?

• To develop and launch a scalable web with advanced features

SOLUTION

How did you find Twendee?

Online Search

Why did you select Twendee over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Twendee were assigned to this project?

4

Describe the scope of work in detail. Please include a summary of key deliverables.

Twendee was responsible for the end-to-end development of our web and mobile application, including UI/UX design, backend architecture, and blockchain integration. Their scope of work covered requirement analysis, custom software development, AI-powered feature implementation, and application testing. Key deliverables included a fully functional MVP, API integration with third-party services, and a scalable backend ready for future enhancements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project achieved a 20% increase in user engagement within the first month of launch, onboarded over 1,000 active users in the first quarter, and reduced transaction processing time by 60%. The platform maintained a 99.9% uptime and successfully passed all security and performance testing benchmarks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently delivered on time, maintained clear communication, and quickly adapted to requirement changes.

What was your primary form of communication with Twendee?

In-Person Meeting

What did you find most impressive or unique about this company?

They are very supportive 

Are there any areas for improvement or something Twendee could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Product Manager of J&T Express

Describe what your company does in a single sentence.

J&T Express is a leading express delivery company in Vietnam, providing fast, reliable, and technology-driven logistics services nationwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twendee to accomplish?

• Develop a custom logistics management platform to optimize parcel tracking and delivery operations.

SOLUTION

How did you find Twendee?

• Online Search
• Referral

Why did you select Twendee over others?

• Close to my geographic location
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Twendee were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Twendee to develop a logistics management system that helps us track parcels, manage warehouses, and sync delivery data in real time. Key deliverables included a web dashboard, API integrations, and an admin portal for operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduced delivery time by 15% through improved route coordination 
• Increased parcel tracking accuracy to over 98%
• Handled a 2x surge in order volume during peak season without system issues

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was easy to work with and always responsive. They delivered on time and were quick to adapt whenever we had changes or new requests.

What was your primary form of communication with Twendee?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was how invested the Twendee team was, they didn’t just follow specs, they really thought through the product with us. Their technical skills were solid, they handled changes fast, and always prioritized security. It honestly felt like working with an in-house team.

Are there any areas for improvement or something Twendee could have done differently?

No, I love working with them

BACKGROUND

Please describe your company and position.

 I am the Presales Team Lead of a manufacturing company 

Describe what your company does in a single sentence.

Tooling solution that solves complex supply chain capacity issue. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twendee to accomplish?

• This IoT network brings us more long-term benefits than risks. We improved asset management, which leads to 30% faster delivery time and higher customers' satisfaction. Besides, the IoT sensors also boost quality, improve Production Planning and Scheduling, etc. The final outcome is beyond our expections!

SOLUTION

How did you find Twendee?

Referral

Why did you select Twendee over others?

• Pricing fit our budget
• Referred to me

How many teammates from Twendee were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To optimize our operation process, our company partnered with Twendee to build IoT devices, which create a network of connected machines, systems, devices and humans. First, we sent Twendee a list of requirements, desired features. Then, Twendee gave us some advice based on their experience, along with an estimation of quote and timeline. After both sides agreed, we kicked off the project. They controlled the timeline and followed the scope of work strictly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This IoT network brings us more long-term benefits than risks. We improved asset management, which leads to 30% faster delivery time and higher customers' satisfaction. Besides, the IoT sensors also boost quality, improve Production Planning and Scheduling, etc. The final outcome is beyond our expections!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They controlled the timeline and followed the scope of work strictly. We could check their process and discussed via Trello and Google Chat.

What was your primary form of communication with Twendee?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team was always dedicated and highly professional, trying to find out the best solutions for my company with the budget and timeframe required.

Are there any areas for improvement or something Twendee could have done differently?

Everything has gone well, and I have nothing to complain.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of MeAI, an AI-driven Web3 lifestyle app that helps users boost their health and wealth with GameFi and DeSci.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Twendee?

We needed help creating a Web3 application with AI and AR elements.

SOLUTION

What was the scope of their involvement?

Twendee designed and implemented our Telegram Mini App. The team also handled our backend coding and graphic design needs. The app included AI, a chatbot, image recognition, and AR features.

What is the team composition?

We worked with around five teammates from Twendee.

How did you come to work with Twendee?

We found Twendee through an online search. We chose them over other options because of their great initial contact and competitive prices.

What is the status of this engagement?

We worked together from October 2024–May 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Twendee delivered the AI and AR PoC according to our initial requirements.

How did Twendee perform from a project management standpoint?

Twendee's project management was good. We communicated via Telegram.

What was your primary form of communication with Twendee?

• Email or Messaging App

What did you find most impressive about them?

Twendee had a fast reaction time and great contact. The team also delivered on time.

Are there any areas they could improve?

No, there weren't any.

BACKGROUND

Please describe your company and position.

I am an Executive of Incubation Factory

Describe what your company does in a single sentence.

Education platform providing work-ready knowledge and early-career matchmaking

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twendee to accomplish?

• I wanted to get proper consultation in the application of blockchain technology on education platform

SOLUTION

How did you find Twendee?

Referral

Why did you select Twendee over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Twendee were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Twendee experts studied my business model and help buildthe strategy to develop blockchain-powered solutions for the education sector, enabling institutions to issue tamper-proof digital credentials, streamline student identity management, and create secure, lifelong learning records.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Pricing alignement
• Depth of recommended solutions
• Feasibility & scalability of recommended action items
• Speed of delivery
• Touchbase frequency

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fast & direct. On point communication. Twendee draws strategy from in-depth knowledge base and experience. No issue with delivery.

What was your primary form of communication with Twendee?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Speed of delivery. It seems they actively stayed ahead of tech trends and always knew what they talk about.

Are there any areas for improvement or something Twendee could have done differently?

No comment on this for now.

BACKGROUND

Please describe your company and position.

 I am the Software Engineer of a software company 

Describe what your company does in a single sentence.

We develop cutting-edge solutions at the intersection of AI and blockchain, enabling secure, intelligent automation and transparent data sharing across decentralized ecosystems.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twendee to accomplish?

• We hired Twendee to leverage their blockchain expertise to develop and implement the NFT infrastructure for our project, with the specific goal of ensuring secure, scalable, and user-friendly management of digital assets.

SOLUTION

How did you find Twendee?

Referral

Why did you select Twendee over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Twendee were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

NFT Smart Contracts: Secure, audited contracts (ERC-721/ERC-1155) deployed on testnet and mainnet.
NFT Platform (Web MVP): User-friendly interface for minting, managing, and displaying NFTs.
Admin Dashboard: Tools for managing users, content, and analytics.
Wallet Integration: Support for MetaMask and WalletConnect.
NFT Marketplace: Features for listing, bidding, and royalty distribution.
Mobile App (iOS/Android): NFT platform access via native mobile applications.
Scalability & Monitoring: Infrastructure upgrades and ongoing security monitoring.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I first doubted that the team would deliver such a strong foundation in such a short amount of time. However, the Twendee team succeeded. We ultimately saved time because the knowledgeable crew was the finest at providing us with the clone app platforms quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was admirable how committed, honest, knowledgeable, and skilled they were in their work. Their professional approach to all they performed for us is greatly appreciated.

What was your primary form of communication with Twendee?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The business was excellent in every way. They kept everything seamless without making it difficult for me, even though there was a time zone difference that could have been a barrier.

Are there any areas for improvement or something Twendee could have done differently?

Everything has gone well, and I have nothing to complain.

BACKGROUND

Please describe your company and position.

I am the CEO of BearStudio

Describe what your company does in a single sentence.

You are carrying an innovative digital project, but you don’t know where to start? Not to worry, BearStudio is there for you!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twendee to accomplish?

• Front end development

SOLUTION

How did you find Twendee?

Referral

Why did you select Twendee over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Twendee were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Front end development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Client satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes

What was your primary form of communication with Twendee?

Virtual Meeting

What did you find most impressive or unique about this company?

They had a very good mindset.

Are there any areas for improvement or something Twendee could have done differently?

no