For over 23 years, Troy Web Consulting has served as a trusted guide for organizations navigating complex technology. We bring clarity to complexity and deliver solutions at the leading edge—not the bleeding edge—by experimenting internally, validating rigorously, and implementing only what is proven to create lasting impact.
We believe technology should reduce risk, not create it. Unlike offshore dev shops or bloated enterprise firms, we offer a 100% onshore, collaborative team that balances agency creativity with engineering rigor. We mentor our clients rather than just delivering code, ensuring your team is empowered to manage the solution long after launch.
Our Expertise: We specialize in solving business challenges through custom-tailored software development. We possess the necessary people, process, and capacity to ensure project success across the full Software Development Life Cycle (SDLC).
Core Services:
Custom Application Development: Building secure, scalable software from the ground up.
Software Modernization: transforming legacy systems to reduce technical debt and improve workflows.
Web & Mobile App Development: Creating human-centered digital experiences for iOS, Android, and the web.
UX/UI Research & Design: Validating solutions around real human needs before writing a single line of code.
Technology Stack: We are technically agnostic but highly opinionated on quality. Our core competencies include:
Backend: .NET, Laravel
Frontend: Angular, Vue, React
Mobile: React Native, Expo, NativeScript
CMS: WordPress, Astro
Who We Serve: We are the partner of choice for risk-conscious organizations and B2B businesses in industries, including Healthcare & Medical Tech, Energy & Environmental, Education, and Government.
We have the people, process, and capacity to deliver. Let's talk about your project.
Min project size
$25,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Cohoes, NY
Year founded
Founded 2002
Languages
1 Language that we service
English
1 Locations
Cohoes , NY
No have been added yet...
Pricing Snapshot
Min. project size
$25,000+
Avg. hourly rate
$150 - $199
/hr
Rating for cost
4.9
/5
What Clients Have Said
Troy Web Consulting provides good value for cost, with clients noting their pricing fits budgets. Specific project costs mentioned include $30,000-$40,000 for a marketing website, approximately $173,000 for an MVP, and up to $1.3 million for extensive portal conversions.
Clients appreciate Troy Web Consulting's cultural alignment and shared values, which contribute to successful partnerships. Their down-to-earth, friendly culture is frequently mentioned as a significant factor in their effective collaboration.
Effective Use of Technology
The company effectively leverages technology to deliver innovative solutions. Their use of AI and modern tech stacks supports the development of robust, scalable applications, meeting diverse client requirements.
Successful Long-Term Partnerships
Troy Web Consulting maintains long-term relationships with clients, providing ongoing support and development services. Their ability to adapt and grow with clients' needs underscores their commitment to sustained success.
Advanced Technical Knowledge
The team possesses advanced technical knowledge across various platforms, including .NET, Azure, AWS, and Laravel. Clients benefit from their expertise in systems architecture and integration, which enhances project outcomes.
Pricing and Value for Cost
Many clients choose Troy Web Consulting for their competitive pricing and perceived value for cost. While some note higher costs compared to competitors, the quality of service and results justify the investment.
Effective Communication and Transparency
Troy Web Consulting is commended for maintaining open lines of communication and transparency throughout project lifecycles. They provide regular updates and engage clients in decision-making processes, fostering a collaborative environment.
"They took a keen interest in the success of the relationship between our organizations."
Aug 11, 2017
VP of Applications, Insurance Agency
Anonymous
Verified
Financial services
New York, United States
1,001-5,000 Employees
Phone Interview
Verified
Troy Web Consulting is providing technology translation services for member portals from ASP to .NET. They made the site mobile-friendly and enabled the WCAG 2.0 accessibility standard.
Strong senior leadership and fast communication were an asset to this partnership. With a user base of 22 million people, the improved functionalities made for positive feedback. Troy Web Consulting accommodated their work to changing requirements and delivered everything on budget.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the VP of Applications for an insurance company based in New York State.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Troy Web Consulting?
Our web portals are used by our members, providers and benefit administrators to take advantage of their benefits. We needed to translate these portals from ASP to .NET because ASP is no longer a supported technology for Microsoft. We don't have a large staff on our web team and this is a pretty big project.
SOLUTION
What was the scope of their involvement?
We have about 10 different member portals in particular, and all of those have multiple pages inside them, close to the tune of 100 pages. We needed an organization that could scale up and do those conversions from ASP to .NET in addition to performing the testing for us. The members' side of the project is complete but there are about four additional portals that are following on.
Troy Web Consulting enabled mobile responsive designs for our site so that when viewed on different sized devices, the site actually appears in a friendly manner on the different screen size. We also had them implement WCAG 2.0, which is an accessibility standard. This allowed our sites to be used by people that are visually impaired. The work on this was in parallel to our other project and was done on a much shorter timeline.
What is the team dynamic?
The size of the team varied. We probably had about three to four people when they were figuring out how to approach things, but it can get up to about 10 or 12.
How did you come to work with Troy Web Consulting?
It was word of mouth, I knew that they existed. We bid this job out to three different organizations. Troy Web Consulting essentially took our raw source code and did an estimate to determine how much work it was and won the bid.
How much have you invested with them?
Probably close to the tune of about $1.3 million.
What is the status of this engagement?
We started in May 2016, and the relationship is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
In terms of the number of users, our membership is close to 22 million lives. That's both the subscribers to our health care and their dependents for our vision care.
Their work was primarily translation, but there have been some real improvements. The provider search is one area. This search is used when a member is looking for a doctor or a store that can provide services to them, and this function was improved. People are also excited about the ability to view the portals in a friendly way on their tablets or phones.
How did Troy Web Consulting perform from a project management standpoint?
They were very good, they were receptive to feedback. They accommodated to changes in scope that crept in there, as often happens with projects like this. At the end of the day, they delivered on the timeline we sought. I will say that our plans were somewhat convoluted, there are a lot of different test cases. It took a while to get from where they thought they were done, to actually closing out defects that had been identified in the testing process. That was a lengthy period.
We had a weekly status call for all of the stakeholders to participate in. Also, our internal developer was in daily communication with some of the team members that Troy Web had in their office. We do have the benefit of being only about seven or eight miles apart, so we did get together several times over the course of the project to do face to face sessions.
What did you find most impressive about them?
I would say the senior leadership at Troy Web was particularly great. They took a keen interest in the success of the relationship between our organizations. If I ever had to escalate, which was very rare, they were responsive and communicative.
Are there any areas they could improve?
There are some lessons learned on both sides that we can leverage to improve the process. A better understanding, on their part, of the complexity of what's available to certain members or groups and how that impacts the behavior of the web portals would have been good. That way, they could have done a more thorough unit testing job prior to giving us the code.
RATINGS
4.5
Quality
4.0
Service & Deliverables
"The amount of testing going back and forth, that had to take place towards the latter third of the project, could have been a little better."
Schedule
4.0
On time / deadlines
"Again, just that the testing period was drawn out."
Cost
5.0
Value / within estimates
"They came in on the budget that they said they were going to come in on."
Willing to Refer
5.0
NPS
"I have referred them already.
Software & App Dev for Environmental Non-Profit
Custom Software Development
Confidential
Sep. 2012 - Sep. 2016
4.5
Quality
4.5
Schedule
4.0
Cost
4.0
Willing to Refer
5.0
"They go above and beyond and point out any potential pitfalls from a project management and software standpoint."
Jul 25, 2017
Consultant, Environmental Non-Profit
Donald Drazan
Verified
Energy & natural resources
New York City, New York
1-10 Employees
Phone Interview
Verified
Troy Web Consulting assisted in building a data management system that helps states regulate the oil and gas industry. The team worked on the main software, as well as enhancements and web-based applications.
The new software has helped 25 states become more transparent, improving overall public perception. Troy Web Consulting excels at project management and communication. The team goes above and beyond and makes thoughtful and useful recommendations.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I own a consulting firm serving, primarily, two clients. I act as coordinator for a number of projects with one client and also represent them in dealing with a number of developers. The client is a state-based organization that assists states in developing software for the regulation of the oil and gas industry.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Troy Web Consulting?
Our client is a state-based organization that assists other states in developing software for the regulation of the oil and gas industry. There are roughly 25 states that use a product called the RBDMS [Risk Based Data Management System], and Troy Web is one of a handful of consultants that work with our client and are familiar with the system.
SOLUTION
What was the scope of their involvement?
The RBDMS tracks and assists states in regulating the oil and gas industry. It's our primary product suite, along with a number of additional tools that states can use under this umbrella. Troy Web has installed the base application and made some enhancements to it for one state in particular. They've also worked on a number of enhancement tools including one called "Well Finder", which is a public access system to see the wells that are in their particular area. They've also worked on a field inspection utility tool, as well as a well bore diagramming tool. It ties back to the best set for a particular state.
Troy Web is already working with a number of other states, but not exactly with the base product — the base product is actually evolving. There's a desktop-based app, which is the older primary product; then, there’s a web-based application which consists of the well bore tool, and the Well Finder app is a mobile application for iOS and Android. Troy Web developed of all of these.
The Well Finder app has been under development for roughly 4 years due to changing state requirements. Its first formal release went out in September 2016.
How did you come to work with Troy Web Consulting?
Prior to having the consultancy, the company I used to work for utilized Troy Web because they were very familiar with some specialized web tools used by the state of New York. After I retired, I recommended them to my client for handling additional issues that had come up.
What is the status of this engagement?
We started working with them in September 2012 until September 2016.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
The public scrutiny on oil and gas has increased significantly in the past 10 years. The ability for states to have a transparent way of showing where wells are located and providing information on them has helped dramatically with public perception.
How did Troy Web Consulting perform from a project management standpoint?
They've gotten much better compared to when I worked with them before. They have several full-time project managers now that tightly control all projects and do very well, overall. Our communication is through phone, Skype, email, and also face to face. The Well Finder project is roughly a 4–5 person team.
What did you find most impressive about Troy Web Consulting?
They are very cooperative. They go above and beyond and point out any potential pitfalls from a project management and software standpoint. If you say otherwise, they’ll do it your way, but they recommend what they believe is the best process.
Are there any areas Troy Web Consulting could improve?
Their previous work was sometimes disjointed, but they've hired several project managers and have taken care of that.
RATINGS
4.5
"I’ve been extremely pleased with them. I’ve been working with them for probably over 10 years and have watched them grow from a 3-person company to where they’re at now."
Quality
4.5
Service & Deliverables
"They generally try to go above and beyond. However, there were issues periodically that need additional fine tuning."
Schedule
4.0
On time / deadlines
"Sometimes, they'd be late due to project changes that caused some time sliding."
Cost
4.0
Value / within estimates
"They provide good value. Sometimes, they had to do research on a non-software development technical issue that they were not familiar with."
Willing to Refer
5.0
NPS
"They are very cooperative. Even if it’s a job that isn’t in their area of expertise, they’re happy to provide you with their best thoughts on it.
SaaS Product Dev for Digital Transformation Consultancy
Custom Software Development
Confidential
Jan. 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Troy Web Consulting is very knowledgeable and fantastic to work with."
Jan 26, 2026
Owner, David Hobbs Consulting
David Hobbs
Verified
Other industries
Washington, District of Columbia
1-10 Employees
Online Review
Verified
Troy Web Consulting provides design strategy and development of a SaaS product for a digital transformation consultancy. The team has worked on Laravel, AWS, systems architecture, server management, and coding.
Troy Web Consulting has taken the project from concept to implementation. The team is very knowledgeable and fantastic to work with. They provide great architectural advice and deliver on time. Communication is effective via virtual meetings, email, and messaging apps.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of David Hobbs Consulting. We strategize large-scale digital transformations.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Troy Web Consulting?
We needed help building a powerful, complex SaaS product.
SOLUTION
What was the scope of their involvement?
Troy Web Consulting has provided us with strategy on app design, Laravel expertise, systems architecture, detailed knowledge of AWS and server management, and complex coding needs. The team has given us critical architectural and strategic advice, written critical code, and configured our servers and infrastructure. For example, Troy Web Consulting has implemented Zep integration, AWS configuration, CI pipelines, server upgrades, and major infrastructure deployments.
What is the team composition?
We’ve worked with 2–5 teammates from Troy Web Consulting.
How did you come to work with Troy Web Consulting?
We met them while doing project work. We chose them because of their expertise and the ease of working together.
What is the status of this engagement?
We started working together in January 2017, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve moved from a concept through design and implementation.
How did Troy Web Consulting perform from a project management standpoint?
Troy Web Consulting delivers on time. We communicate via virtual meetings, emails, and messaging apps.
What did you find most impressive about them?
Troy Web Consulting is very knowledgeable and fantastic to work with. They provide great architectural advice.
Are there any areas they could improve?
I can’t think of anything for Troy Web Consulting to improve.
RATINGS
5.0
"Outstanding, and I am tough on evaluating tech teams"
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-13 of
13 Reviews
Our Story
Troy Web Consulting is the Trusted Guide for complex technology, built by developers over 23 years.
Our Vision is a safer, smarter, healthier world, one app at a time. Our Mission is to transform complex problems into elegant solutions.
We live by our core values, driving how we hire and interact:
Be Kind: We're teamwork-driven.
Be Flexible: We're adaptive, agile, & lean.
Be Curious: We're eager to learn and grow.
Kick-Ass: Quality is #1.
We apply a human-centered approach to ensure lasting impact.
What Sets Us Apart
Adaptive "Hybrid" Agile Methodology
We blend the flexibility of Agile with the predictability of traditional project management. This hybrid approach allows for innovation while strictly adhering to budget and timeline constraints—critical for their clients in regulated sectors like government and energy for example.
Design-Led Modernization
We prioritize "Discovery & Design" before writing code. By applying Design Thinking to legacy system updates, we validate user needs early. This ensures that we don't just patch old software, but transform it into intuitive tools that solve specific business problems without wasted effort.
Top 1% Reliability & Stability
Named to the Clutch 1000 (top 1% globally), Troy Web relies on a cohesive, stable onshore team rather than a revolving door of freelancers. This low-turnover culture ensures consistent institutional knowledge throughout your project, eliminating the communication gaps common in agency work.
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