Tirnav Solutions Private Limited

BACKGROUND

Please describe your company and position.

I am the Project Manager of Launchit Corp

Describe what your company does in a single sentence.

Custom Software Solutions primarily for Permitting and Licensing in Governments, but also for Healthcare, Manufacturing, Education and other fields. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tirnav Solutions Private Limited to accomplish?

• Migration from PHP based legacy application to Salesforce
• Migrating data from MySQL database to Salesforce
• Expand Analytics and Dashboard capabilities with Salesforce

SOLUTION

How did you find Tirnav Solutions Private Limited?

Referral

Why did you select Tirnav Solutions Private Limited over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Tirnav Solutions Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The solution was for an injury prevention firm that specializes in treating workplace injuries and identifying root cause through workplace assessments and training.  The scope of work included migrating their existing data, workflows and automations into Salesforce along with new features such as interactive dashboards and the ability to schedule tasks and appointments with customers. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Customer was able to complete an end to end workflow and record their first injury report.
• Over 10 years of data were successfully migrated from their legacy database to Salesforce. 
• Additionally, over 12 custom dashboards were created for customer to interact with and export data. 
• Customer was able to sunset their legacy application and use the new Salesforce tool on the field. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had initially begun this project with another implementation partner who did not have good domain knowledge or solutioning skills. Ultimately, the project had gone off the rails with very little to show and multiple deadlines missed. 

We were referred to Tirnav Solutions at that time. They came in, did a thorough analysis and were able to take over all project responsibilities. They built the solution from the ground up, making numerous tweaks to existing code and showed extraordinary attention to detail to get the project over the line.

What was your primary form of communication with Tirnav Solutions Private Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

This company and their employees showed a can-do attitude to all problems, always offering multiple solutions to every requirement. 

Are there any areas for improvement or something Tirnav Solutions Private Limited could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Technical Pre-Sales Solutions of Symsafe Pty Ltd

Describe what your company does in a single sentence.

Symsafe will provide expert IT solutions and guidance that will put your focus where it belongs: your business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tirnav Solutions to accomplish?

• Build a custom software application
• Meet complex supply chain requirements
• Seamless Microsoft Dynamics 365 Business Central integration

SOLUTION

How did you find Tirnav Solutions?

Upwork

Why did you select Tirnav Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Specialised Expertise

Describe the scope of work in detail. Please include a summary of key deliverables.

The project's primary objective was to develop a portal that seamlessly integrates with Business Central Online, providing our EDI Customers' third-party logistics (3PL) providers with access to pick, pack, and ship orders.

Key Features:

• Integration with Business Central Online: Leveraging Business Central's APIs and Webhooks, the application fetches processed order details in real-time. This ensures that our 3PL providers have immediate access to the latest shipment information, which is crucial for timely logistics operations.
• 3PL Provider EDI Portal: The user-friendly portal allows 3PL providers to securely log in, view relevant orders, submit detailed shipment information, and download or print Serial Shipping Container Code (SSCC) labels.  
• Efficient Handling of Complex Supply Chain Structures: The application effectively manages intricate supply chain license plating structures, ensuring accurate recording and communication of packaging and shipment details.
• SSCC Label Generation: The application dynamically generates SSCC labels based on the shipment details provided by the 3PL providers. By adhering to GS1 standards, it ensures compliance and reduces the risk of errors in the shipping process.
• Advanced Shipping Notice (ASN) Generation: Shipment details are submitted back to Business Central through direct API calls. This facilitates data transformation and validation necessary for ASN creation, providing immediate feedback and enabling effective error handling and retries when needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduced Order Processing Time: By integrating the application with Business Central Online using APIs and Webhooks, we achieved a reduction in customer order processing time. Real-time updates ensured that 3PL providers received shipment orders promptly, expediting the pick, pack, and ship processes.
• Increased Operational Efficiency: The portal streamlined communication and data exchange with our 3PL partners, leading an improvement in operational efficiency. The user-friendly interface enabled quicker submission of shipment details and reduced manual interventions.
• Error Reduction in Shipping Data: With automated SSCC label generation adhering to GS1 standards and effective handling of complex license plating structures, we observed a decrease in shipping errors. This accuracy improved overall supply chain reliability.
• Improved Data Consistency: Utilizing Business Central Webhooks and periodic API checks ensured data consistency, reducing discrepancies. This reliability is crucial for accurate Advanced Shipping Notice (ASN) generation and successful communication with trading partners.
• Positive Feedback from 3PL Providers: Our 3PL partners reported a better user experience and increased satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was outstanding from start to finish. They employed a structured and transparent approach, keeping us informed at every stage of the project. Utilising agile methodologies, they conducted regular sprint meetings and provided detailed progress reports, which helped in aligning the project's trajectory with our expectations.

They consistently delivered all project milestones on time, and in some cases, even ahead of schedule. This punctuality was crucial for us, especially given the complex nature of integrating with Business Central Online and the tight timelines associated with our logistics operations.

Their team was highly responsive to our needs. Whenever we had questions or requested changes, they were quick to address them, often providing same-day responses. They demonstrated a deep understanding of our requirements and offered valuable insights and suggestions to enhance the application's functionality. Their flexibility and willingness to accommodate adjustments without impacting the overall timeline or quality of work were particularly impressive.

Communication was seamless, Jayesh ensured that all our concerns were promptly addressed. Their proactive approach in anticipating potential challenges and presenting solutions contributed significantly to the smooth execution of the project. Overall, their exceptional project management and responsiveness played a key role in the project's success.

What was your primary form of communication with Tirnav Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about this company was their exceptional blend of technical expertise and genuine commitment to our project's success. Their deep understanding of complex logistics and supply chain processes. They didn't just implement our requirements, they actively engaged with us to refine and enhance the solution, often suggesting innovative approaches that we hadn't considered.

Their ability to handle the intricacies of complex supply chain license plating structures effectively and efficiently set them apart from other vendors. They demonstrated a unique proficiency in transforming these complexities into a user-friendly application that significantly improved our operational workflows.

Are there any areas for improvement or something Tirnav Solutions could have done differently?

Some areas for improvement could be the provision of more detailed documentation during the development process. While their communication was generally excellent, having comprehensive technical documentation and user manuals upon project completion would have facilitated a smoother internal handover and onboarding process for our team.

Additionally, there were moments when a bit more proactive guidance on best practices could have been beneficial. For instance, offering recommendations on industry standards or alternative approaches during the initial planning stages might have helped us anticipate and address potential challenges more effectively.

BACKGROUND

Please describe your company and position.

I am an executive at CEX Digital Markets AG. 

Describe what your company does in a single sentence.

CEX24 is an exclusive, secure, institutional-grade market making and OTC trading platform for qualified investors. We offer a reliable platform supported by experts, bringing you competitive pricing with zero transaction fees for over 200 digital assets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tirnav Solutions to accomplish?

• Customised OTC Transaction Dashboard
• Stripe Integration
• HelloSign Integration

SOLUTION

How did you find Tirnav Solutions?

• Referral
• Clutch Site

Why did you select Tirnav Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Tirnav Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work for Custom OTC Transaction Dashboard with Stripe and HelloSign Integration: 

• Project Overview:
  • Develop a custom Over-The-Counter (OTC) transaction dashboard for managing transactions securely and efficiently. 
  • Integrate payment processing using Stripe for seamless transactions. 
  • Incorporate HelloSign integration for electronic signature capabilities to streamline document signing. 
• Backend Development (Java, SpringBoot):
  • Design and develop backend architecture using Java and SpringBoot framework. 
  • Implement RESTful APIs for communication between frontend and backend. 
  • Integrate with Stripe API for payment processing, including handling payments, refunds, and subscription management. 
  • Integrate with HelloSign API for document signing functionality, including sending documents for signature, tracking signatures, and managing signed documents. 
  • Implement authentication and authorization mechanisms for secure access control. 
• Frontend Development (ReactJS):
  • Design and develop a responsive and user-friendly frontend interface using ReactJS. 
  • Create user interfaces for transaction management, including viewing transaction history, initiating new transactions, and managing documents. 
  • Implement forms for capturing transaction details and document information. 
  • Integrate with Stripe and HelloSign SDKs to provide seamless payment processing and document signing experiences within the dashboard. 
• Server Setup (AWS EC2):
  • Provision and configure AWS EC2 instances to host the backend server. 
  • Install and configure necessary software components, including Java runtime environment, SpringBoot application server, and database. 
  • Ensure high availability and scalability of the server environment. 
  • Implement security measures such as encryption, firewalls, and access controls to protect sensitive data and ensure compliance with regulations. 
• Key Deliverables:
  • Fully functional OTC transaction dashboard accessible via web browser. 
  • Integration with Stripe for payment processing, including support for various payment methods and subscription management. 
  • Integration with HelloSign for document signing, including document sending, signing, and tracking capabilities. 
  • Secure backend server deployed on AWS EC2 with appropriate configurations for performance, scalability, and security. 
  • Comprehensive documentation covering system architecture, API specifications, deployment instructions, and user guides. 
  • Testing documentation including unit tests, integration tests, and user acceptance tests to ensure the reliability and correctness of the system. 

Summary of Key Deliverables:

• Custom OTC transaction dashboard with Stripe and HelloSign integration. 
• Backend developed using Java and SpringBoot, frontend developed using ReactJS. 
• Server setup on AWS EC2 ensuring scalability and security. 
• Integration with Stripe and HelloSign APIs for seamless payment processing and document signing. 
• Documentation and testing to ensure the reliability and usability of the system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Project Outcome Report: Achieving Success with Custom OTC Transaction Dashboard 
• Introduction: Our venture into developing a custom Over-The-Counter (OTC) transaction dashboard with Stripe and HelloSign integration has yielded remarkable outcomes, demonstrating the success of our project. Through meticulous planning, efficient execution, and dedication to excellence, we have achieved measurable outcomes that underscore the value and impact of our endeavor. 
• Measurable Outcomes:
  • Enhanced Transaction Efficiency: The implementation of our custom OTC transaction dashboard has significantly enhanced transaction efficiency for our users. By providing a centralized platform for managing transactions, we have streamlined the process, reducing the time and effort required to complete transactions. Through seamless integration with Stripe, users can now initiate and process payments swiftly and securely, resulting in faster transaction turnaround times and improved customer satisfaction. 
  • Improved Document Handling: The integration of HelloSign has revolutionized document handling within our platform. Users can now electronically sign documents with ease, eliminating the need for manual paperwork and reducing administrative overhead. This improvement has led to a notable reduction in document processing times, enabling faster deal closures and enhancing overall operational efficiency. 
  • Increased User Adoption and Satisfaction: The user-friendly interface of our dashboard, developed using ReactJS, has garnered positive feedback from users. Its intuitive design and seamless navigation have contributed to increased user adoption rates. By prioritizing UX and incorporating feedback throughout the development process, we have achieved high levels of user satisfaction, resulting in enhanced user engagement and loyalty. 
  • Scalable and Secure Infrastructure: The deployment of our backend server on AWS EC2 has provided a scalable and secure infrastructure to support our platform's growth. With AWS's robust infrastructure and advanced security features, we have ensured the reliability and resilience of our platform. This scalable architecture has enabled us to accommodate increased user demand without compromising performance or security, positioning us for future growth and expansion. 
  • Measurable ROI and Business Impact: The success of our project is further evidenced by the measurable ROI and tangible business impact it has generated. Through increased transaction efficiency, improved document handling, and enhanced user satisfaction, we have realized significant cost savings and revenue growth. Moreover, our platform's ability to facilitate faster deal closures and streamline operations has translated into tangible business outcomes, reinforcing its strategic importance and value to our organization. 

In conclusion, the measurable outcomes achieved from our custom OTC transaction dashboard project underscore its resounding success. From enhancing transaction efficiency and document handling to increasing user adoption and satisfaction, our project has delivered tangible benefits that have positively impacted our organization's bottom line. 

With a scalable and secure infrastructure in place, we are well-positioned to continue leveraging our platform to drive business growth and success in the future.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It is with great pleasure that I share my positive experience with Tirnav Solutions and their exemplary project management practices. Throughout our collaboration on the development of a custom OTC transaction dashboard with Stripe and HelloSign integration, Tirnav Solutions demonstrated an unwavering commitment to excellence, delivering on time and against all our requirements with exceptional proficiency. 

From the outset, Tirnav Solutions exhibited a thorough understanding of our project goals and requirements, engaging in comprehensive planning and meticulous attention to detail. Their proactive approach to project management ensured that every aspect of the project was meticulously planned and executed, leaving no room for error or oversight. 

One of the standout qualities of Tirnav Solutions' project management was their adherence to deadlines. Despite the complexity of the project and the various challenges encountered along the way, they consistently delivered on time, surpassing our expectations and demonstrating a remarkable level of professionalism and dedication. 

Furthermore, Tirnav Solutions' responsiveness to our needs and proactive communication throughout the project were truly commendable. They kept us informed at every stage of the development process, providing regular updates and seeking feedback to ensure alignment with our vision and requirements. 

Their collaborative approach fostered a sense of partnership and trust, instilling confidence in their ability to deliver results. In addition to their timely delivery, Tirnav Solutions exceeded all our requirements, surpassing our expectations in terms of functionality, usability, and overall quality. 

The custom OTC transaction dashboard they developed not only met but surpassed our expectations, providing a seamless and intuitive UX that has greatly enhanced our operational efficiency and customer satisfaction. Overall, Tirnav Solutions' project management prowess and commitment to excellence have been instrumental in the successful completion of our project. 

Their ability to deliver on time and against all our requirements is a testament to their professionalism, expertise, and dedication to client satisfaction. We are truly grateful for their exceptional service and look forward to continued collaboration on future projects.

What was your primary form of communication with Tirnav Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Our experience collaborating with Tirnav Solutions on the development of a custom OTC transaction dashboard with Stripe and HelloSign integration has been nothing short of exceptional. Throughout our engagement, several aspects of Tirnav Solutions' approach stood out as truly impressive and unique, setting them apart as a premier partner in the realm of software development. 

• Proactive Problem-Solving: Tirnav Solutions demonstrated an exceptional ability to anticipate challenges and proactively address them before they became obstacles. Their proactive problem-solving approach ensured that potential issues were identified and resolved swiftly, minimizing disruption to the project timeline and delivering a seamless development experience. 
• Innovative Solutions: What truly impressed us about Tirnav Solutions was their commitment to delivering innovative solutions that exceeded our expectations. Rather than simply meeting our requirements, they went above and beyond to propose innovative features and functionalities that added significant value to our project. Their creative approach to problem-solving and willingness to explore new ideas set them apart as a forward-thinking partner in software development. 
• Transparent Communication: Throughout the project, Tirnav Solutions maintained a level of transparency and open communication that was truly commendable. They kept us informed at every stage of the development process, providing regular updates, seeking feedback, and addressing any concerns promptly. Their transparent communication fostered a sense of trust and collaboration, ensuring that our project remained on track and aligned with our vision. 
• Exceptional Technical Expertise: Tirnav Solutions' technical expertise and proficiency were evident in every aspect of their work. From backend development using Java and SpringBoot to frontend development with ReactJS, their mastery of cutting-edge technologies enabled them to deliver a product of exceptional quality and performance. Their depth of knowledge and commitment to staying abreast of the latest industry trends positioned them as a leader in the field of software development. 
• Customer-Centric Approach: Above all, what we found most impressive and unique about Tirnav Solutions was their unwavering commitment to customer satisfaction. They approached our project with a customer-centric mindset, prioritizing our needs and objectives above all else. Their dedication to delivering a solution that truly met our requirements and exceeded our expectations was evident in every interaction and deliverable. 

In summary, Tirnav Solutions' proactive problem-solving, innovative solutions, transparent communication, exceptional technical expertise, and customer-centric approach set them apart as a standout partner in software development. We are truly grateful for their exceptional service and look forward to continued collaboration on future projects.

Are there any areas for improvement or something Tirnav Solutions could have done differently?

None. 

BACKGROUND

Please describe your company and position.

I am the Partner of Green Mobiles

Describe what your company does in a single sentence.

Green Mobiles, initially established as a retail distributor in Bangalore, has seamlessly transitioned into a significant online reseller in the Indian e-commerce landscape.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tirnav Solutions to accomplish?

• Amazon API Integration for Removal Order Tracking and Shipment Management

SOLUTION

How did you find Tirnav Solutions?

Online Search

Why did you select Tirnav Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Tirnav Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Develop a system that utilizes Amazon APIs to retrieve Removal Order Details and Removal Shipment Detail. 
• Create a Removal Shipment Tracker to manage, update, and track removal shipments, including the receipt of units, serial numbers/IMEI numbers, LPN labels, and handling missing units. This tracker to accept price, delivery challan number, ship from and ship to

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• System Usability and Performance User Satisfaction: User satisfaction, gauged through surveys or feedback mechanisms, provides direct insights into the system’s usability and functionality. High satisfaction scores from users interacting with the Removal Shipment Tracker would indicate success in creating a user-friendly interface that meets the project’s objectives. 
• Operational Efficiency: Measuring the time required for processing removal shipments—including input, update, and tracking functionalities—before and after the system’s deployment can showcase improvements in operational efficiency. A reduction in processing time signals that the system has streamlined operations, making the workflow smoother and more efficient.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management Approach: The project management approach for the Amazon API Integration project was structured around agile methodologies, enabling flexibility, rapid iteration, and continuous feedback. The project team demonstrated a strong commitment to meeting deadlines. Each sprint concluded with the delivery of specific, pre-defined deliverables, which were aligned with the project’s milestones.

What was your primary form of communication with Tirnav Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1. Adaptive Project Management 
2. Engagement and Communication 
3. Advanced Risk Management 
4. Customization and User-Centric Design 
5. Integration with External Systems 
6. Comprehensive Training and Ongoing Support

Are there any areas for improvement or something Tirnav Solutions could have done differently?

None

BACKGROUND

Please describe your company and position.

I am an executive of everythingData

Describe what your company does in a single sentence.

We developweb connectors so businesses can get their cloud data.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tirnav Solutions to accomplish?

• Architect Nodejs solution
• Provide insight to web data and develop connectors
• Refine business requirements for software solutions

SOLUTION

How did you find Tirnav Solutions?

Upwork

Why did you select Tirnav Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Understood Objective Clearly

How many teammates from Tirnav Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We first hired Tirnav Solutions to help create data connectors for various web platforms.We needed an online system that connected and delivered data to Looker Studio.They were able to deliver there platform, which includes Stripe and SendGrid integration. 

Next they delivered the technical specs of each data provider we connect to and the developed each of the connector products. The second project we hired them for was an online application that connects to Salesforce API and loads customized data.They delivered the platform perfect to specification and were able to help build out the Salesforce platform and integrate smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were always on or under budget.They consistently delivered on time.The quality of work was remarkable.Any last minute updates were completed efficiently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was perfect with Tirnav. Work was always delivered on time. Immediate response to ask questions and concerns.

What was your primary form of communication with Tirnav Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very easy to work with, but most impressive was their ability to clearly understand and stay focused on the business requirements.

Are there any areas for improvement or something Tirnav Solutions could have done differently?

I can't think of any. I have worked with many software vendors. Tirnav has all the facets desired in a software development company.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an Amazon third-party selling company; we sell products online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tirnav Solutions?

We needed someone to develop a program to restock our FBA (Fulfillment by Amazon) warehouse.

SOLUTION

What was the scope of their involvement?

Tirnav Solutions has developed the UI and backend of our custom software tool, creating an API with Amazon so that the client can see what they’re sending, how consistent it is, what they need to add, and what they have. We’ve been testing the solution for the last couple of months; we’re in the beta-testing phase. As for the technology stack, we’ve used JavaScript, HTML, Spring Boot, React.js, and Amazon EC2 as the server.

What is the team composition?

I work with four people from Tirnav Solutions, plus a couple of others working behind the scenes. Jayesh (Business Strategist & Growth Hacking) is my main point of contact. Besides him, Tirnav Solutions’ team includes a web developer and a UI developer in charge of the API integration.

How did you come to work with Tirnav Solutions?

I found them online while looking for a developer with experience in developing apps related to Amazon. When I saw their website, their background fit what I needed for my app.

How much have you invested with them?

We’ve spent around $16,000–$17,000.

What is the status of this engagement?

We started working together in January 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re still beta-testing the app, and although there are still some glitches we need to fix, the product is working as expected at this stage.

How did Tirnav Solutions perform from a project management standpoint?

Tirnav Solutions is very good at communicating. They’re very quick and responsive, and they have a great system for addressing issues and change requests. We’ve put together a spreadsheet to clearly define where we’re at in the process, what needs to be done, and what comes next.

Tirnav Solutions’ great workflow has allowed us to move through the process seamlessly, especially because I had no background in app development. They’ve also been very flexible to work with. Throughout the process, we’ve realized that there are other things we need to work on, and they’ve been very flexible about those changes.

We use Skype to communicate, whether it is for chats, audio calls, or video calls. We also leverage it to share screens. Additionally, we’ve used email sometimes.

What did you find most impressive about them?

Tirnav Solutions’ communication and flexibility are outstanding. Initially, I only had a concept. Still, they’ve worked with me to translate that concept into a very good product. We’ve made a couple of great direction changes along the way, and they’ve been very accommodating to those changes.

Are there any areas they could improve?

No, I’m very pleased with the service they provide me.

BACKGROUND

Introduce your business and what you do there.

I’m the director of operations at World Depot.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tirnav Solutions?

We needed help with web development and EDI (electronic data interchange) implementation.

SOLUTION

What was the scope of their involvement?

Tirnav Solutions built our website from scratch and set up 50 private servers for our company. This structure was meant to enable us to integrate partners, third-party vendors, and retailers into our system and eventually receive any transmission from them. They also mapped the EDI A56 documentation for our three different trading partners. Our trading partners usually have their own documentation, but what they have is not enough to complete the integration process.

What is the team composition?

I mainly work with Jayesh (Business Strategist & Growth Hacking).

How did you come to work with Tirnav Solutions?

We were looking for developers on Google, and it was our chief from China who found them. We had tried several other developers, but Tirnav Solutions was the only one willing to adjust their work hours to accommodate our time zone differences.

How much have you invested with them?

What we pay depends on what is accomplished in a month, and so far, we’ve invested around $22,000 for just one project.

What is the status of this engagement?

We started working with Tirnav Solutions around May–June 2017. We still have several ongoing projects with them. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

From a business standpoint, we’re able to divide the work 50-50 between ourselves and Tirnav Solutions. They’ve been very helpful, especially since they’ve adjusted to our time zone to work with our team. Their flexibility and the way they listen to what we need have been key points in our partnership.

How did Tirnav Solutions perform from a project management standpoint?

Everything has been done on time even when deadlines are tight. For one particular project, Tirnav Solutions worked until the very last minute to make sure we could deliver. This is important because some of our trading partners don’t give time allowances or extensions.

We usually communicate through Skype.

What did you find most impressive about them?

What distinguishes Tirnav Solutions from other providers is their flexibility. The quality of their work shows that they really put themselves into the work; they not only try to understand our needs but also do whatever it takes to deliver. 

Are there any areas they could improve?

No, there’s nothing for them to improve on. They’re always ready to address any kind of issue or change request, even at really short notice. 

Do you have any advice for potential customers?

Give Tirnav Solutions a try and make sure to explain every aspect of the work to their team. It’s key to have them understand 100% of the project.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Indexfing, a food technology company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tirnav Solutions?

We needed a company to build our web interfaces and mobile app.

SOLUTION

What was the scope of their involvement?

Tirnav Solutions developed our web interfaces and mobile app. They used Java for both web and mobile, and the web development was full-stack. It’s an e-commerce portal where people can search and checkout. 

It’s pretty much an ethnic market, ethnic stores, grocery stores, and restaurants, so we are targeting the niche stores that can sell ethnic food on our platform. 

What is the team composition?

There were 3-4 people working on the project.

How did you come to work with Tirnav Solutions?

They applied to my online job post. The founder is smart and highly technical. He was able to offer the solutions we needed and was involved in the day-to-day activities. He knew what he was talking about.

How much have you invested with them?

We spent $5,000.

What is the status of this engagement?

We worked together from November 2019-June 2020. This project ended due to lockdown, but they still provide consulting as needed

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They couldn’t complete the project because of lockdown. They did complete whatever tasks we presented to them. We’re happy with what Tirnav Solutions produced so far.

How did Tirnav Solutions perform from a project management standpoint?

We use project management software, email, WhatsApp, Skype, and Zoom.

What did you find most impressive about them?

They have good communication and solutions.

Are there any areas they could improve?

Due to COVID-19 lockdown, people were disbursed. The owner couldn’t reach out to his developers. Had he had a good infrastructure, we could have continued the project.

Do you have any advice for potential customers?

I suggest getting more developers from them. They’re really good technically and are getting more business. 

BACKGROUND

Please describe your company and your position there.

Groundwork is social and environmental regeneration charity and I lead the geospatial and data services team which leads on application and data management system development for effective delivery of our projects across United Kingdom

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tirnav Solutions?

We needed expertise in iOS app development along with Salesforce CRM as backend system to manage the users and databases. Tirnav Solutions, having shown expertise in both domains was a natural partner to deliver the work for us, which was selected after considering a number of developers based in India and abroad

What were your goals for this project?

To develop an iOS app with customised user interface which is integrated with Salesforce CRM to collect data from customers during a home visit (Green Doctors). The app uses offline capabilities and also allows users to see their savings in annual bills through their behavioural changes/

SOLUTION

How did you select this vendor?

We carried out auditing of vendors who have the capabilties in both iOS and SF development and from shortlisted vendors we asked for a Proof of Concept development. Tirnav scored in this top marks within our budget

Describe the project in detail.

An iOS app linked to Salesforce CRM via APIs

What was the team composition?

project Manager who had an overall idea of the frameworks, dedicated SF developers and iOS app developers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was developed in stages with testing and client feedback at every stage, through an agile /iterative approach.

How effective was the workflow between your team and theirs?

We used JIRA for project management, and had visibility of the works and progress at every stage. We also schedule daily calls via Skype to clarity questions. Although we were in different timezones, they strived to meet client requirements in a timely manner by responding to issues with fixes available at UK timeframe.

What did you find most impressive about this company?

They are very dedicated and work to meet the challenges via innovative approaches and deliver on the promises. The management of the company took every possible opportunity to manage their workforce to meet the deadline. Where the development over-run the original cost estimate they find a middle way to meet the cost, which is quite different from other vendors we worked with before.

Are there any areas for improvement?

From our brief interaction of the projects we were working on, there are some areas for improvement in Salesforce application development which involves complex scenarios and customisation.

BACKGROUND

Please describe your company and position.

I am the Owner of Allied Consumer Goods LLC

Describe what your company does in a single sentence.

We distrubute grocery items online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tirnav Solutions Private Limited to accomplish?
Build a software to process our ecommerce returns

SOLUTION

How did you find Tirnav Solutions Private Limited?

Online Search

Why did you select Tirnav Solutions Private Limited over others?

• High ratings
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Tirnav provided me the exact software I needed to easily and efficient process our ecommerce returns. Their developement expertise along with their knowledge of Amaon SP-API make the project painless for my company. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Scan item tracking information
2. Record and account for damages
3. Account for donation made to NGO
4. Provide Tables of items in sellable condition

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They responded to my needs promptly and always with the right solution

What was your primary form of communication with Tirnav Solutions Private Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

Their customer service and technical expertise. It is rare you find those in the same company. 

Are there any areas for improvement or something Tirnav Solutions Private Limited could have done differently?

No, they are great.