ThrillX

BACKGROUND

Please describe your company and your position there.

I'm the owner of an e-commerce business. We sell products to consumers on Shopify.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThrillX, and what were your goals?

ThrillX helped us optimize our website for conversions and increase our average order value.

SOLUTION

How did you select this vendor and what were the deciding factors?

ThrillX was recommended to us by another company that we work with. We had them build out our Shopify site initially and were very pleased with their work. Because of this experience, we decided to hire them again for conversion rate optimization.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

ThrillX used Google Analytics and HotJar to analyze user behavior and identify areas of improvement. They conducted AB tests and made improvements to our Shopify store using different apps, including Optimonk.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with Arsh, the founder of ThrillX.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Arsh and his team at ThrillX have been instrumental in building out and optimizing our Shopify e-commerce website. In just one month, we’ve seen a 53% increase in website conversions and a 13.5% increase in average order value thanks to their efforts.

Describe their project management style, including communication tools and timeliness.

We use email and text message to communicate with Arsh. Arsh goes above and beyond to provide timely and thoughtful communication.

What did you find most impressive or unique about this company?

What sets them apart from other agencies I’ve worked with is their genuine investment in our business’s success. I never feel like we’re just another client or number. Every interaction feels like they actually care about our needs and satisfaction which gives me peace of mind that we’re in good hands. I view our partnership with ThrillX as an extension of our team. We strategize and collaborate together which has really made all the difference.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind

BACKGROUND

Introduce your business and what you do there.

I’m the director of Home Solutions, a digital marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThrillX?

We needed help creating a high-converting landing page.

SOLUTION

What was the scope of their involvement?

ThrillX audited our landing page to increase its conversion rate. The team provided a detailed breakdown with examples covering everything from the copy and images to the layout, UX, and more.

What is the team composition?

We worked with one teammate from ThrillX.

How did you come to work with ThrillX?

We found ThrillX through an online search. We chose them over other digital marketing agencies because they offered good value for the cost.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked with ThrillX in October 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched the redesigned site yet, but we received positive feedback from our team members.

How did ThrillX perform from a project management standpoint?

ThrillX delivered on time. We communicated via email and messaging apps.

What did you find most impressive about them?

ThrillX’s audit was incredibly thorough and detailed. We ended up doing a follow-up audit after implementing all their feedback, and it was worth every penny.

BACKGROUND

Please describe your company and position.

I am the VP, Marketing & Communications of Seasons Retirement Communities

Describe what your company does in a single sentence.

Established in 2009, Seasons Retirement Communities operates senior living residences in Ontario, Alberta and British Columbia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThrillX to accomplish?

• New Website
• SEO
• Web maintenance

SOLUTION

How did you find ThrillX?

Online Search

Why did you select ThrillX over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ThrillX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

New website, SEO and web maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Web traffic and SEO rankings

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, timely delivery of project goals. Very responsive to needs

What was your primary form of communication with ThrillX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They work hard to understand your goals; used a focus group to suggest improvements; very responsive to feedback

Are there any areas for improvement or something ThrillX could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Director IT - COO of Survivors' Secretariat

Describe what your company does in a single sentence.

The Survivors’ Secretariat was established to organize, document and support the findings into the Mohawk Institute Indian Residential School located in Brantford, ON.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThrillX to accomplish?

• Redesigning the website
• Moneris integration

SOLUTION

How did you find ThrillX?

Online Search

Why did you select ThrillX over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ThrillX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Replacing their current web experience with a newly designed and built site.

 Integration of Moneris on the donation page

All designs mobile responsive.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Met all project milestones on time and on budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items delivered on time all the time and addressed any issues as soon as possible.

What was your primary form of communication with ThrillX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Beyond technical expertise, they have great qualities like problem-solving ability, attention to detail, adaptability, and strong communication skills.

Are there any areas for improvement or something ThrillX could have done differently?

Nothing that i can think of.

BACKGROUND

Please describe your company and position.

I am the Owner of Auto Launch

Describe what your company does in a single sentence.

We build websites that generate consistent leadflow for car wrap and Paint Protection Film shops across the USA.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThrillX to accomplish?

• Improve Website Conversion Rate

SOLUTION

How did you find ThrillX?

youtube

Why did you select ThrillX over others?

Content Online

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at ThrillX is very knowledgeable. Implementing the strategies our team learned from his free knowledge resulted in an estimated ~73% boost in conversion rate across over 8 different websites. 

We decided to setup a call with Arsh and he was able to go even further in depth and provide more specific advice for our websites. 

Key Deliverables:

1 Hour Consultation

Figma Designs and Landing Pages

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

An estimated ~73% boost in conversion rate across over 8 different websites. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ThrillX was very quick to respond, deliver on time, and provide exactly what we needed.

What was your primary form of communication with ThrillX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very in depth knowledge on conversion rate optimization and UX. 

Are there any areas for improvement or something ThrillX could have done differently?

I think ThrillX did everything we needed and would not have wanted anything done differently.

BACKGROUND

Please describe your company and position.

I am the CEO of Med Matirx

Describe what your company does in a single sentence.

we are a functional medicine practice

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThrillX to accomplish?

• Decrease Cost Per Lead
• Improve CRO on website and LP's
• Improve copy and UX

SOLUTION

How did you find ThrillX?

• Online Search
• youtube

Why did you select ThrillX over others?

• High ratings
• Great culture fit

How many teammates from ThrillX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Reviewed all of our funnels and website pages. Provided and executed on key improvemnts to decrease coversion costs. improved coverisons on website by 25%

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

increase website coversion by 25% and lowered CPL by 30% 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time and super fast. Super refreshing 

What was your primary form of communication with ThrillX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

their fast response times and potent CRO stratgies that actually work. 

Are there any areas for improvement or something ThrillX could have done differently?

no

BACKGROUND

Please describe your company and position.

 I am the Founder & CEO of a software company 

Describe what your company does in a single sentence.

We help startups build apps that users love.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThrillX to accomplish?

• Optimizing our websites conversion rates
• Copywriting
• Design suggestions

SOLUTION

How did you find ThrillX?

Referral

Why did you select ThrillX over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from ThrillX were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked ThrillX to do a detailed audit of our website and tell us how we can optimize our conversions. This included potential design/ux suggestions and an improved copy for our landing page.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had the pleasure of working directly with the founder of ThrillX. Not only did he give us detailed document breaking down different parts of our website with design and copy suggestions, he also scheduled a 2 hour meeting to go over everything with us in Zoom. We are currently implementing the changes that were suggested by them and have already seen an increase in our conversion rates. Definitely recommend.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time. Our communication was through email & messages and they always responded in a timely manner. They were also very receptive to our needs and explained things thoroughly as we are new to the conversion optimization space.

What was your primary form of communication with ThrillX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Great energy and work ethic
• They really knew what they were talking about and had a lot of stats to prove it
• How caring they were to actually provide us with useful information and a lot of value

Are there any areas for improvement or something ThrillX could have done differently?

Nothing that comes to me of the top of my head. Overall, it was a pleasure working with them.

BACKGROUND

Please describe your company and position.

I am an executive at Carolindica

Describe what your company does in a single sentence.

We make and sell hemp products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThrillX to accomplish?

• Give our website a facelift
• Add subscription functionality
• Add other misc features

SOLUTION

How did you find ThrillX?

Online Search

Why did you select ThrillX over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Our website underwent a high level redesign, adding new assets, features, and functionality. The overall purpose of this process was to improve conversions, but also to improve our internet footprint of the company. There were quite a few changes made, but the entire aesthetic, funtionality, and feel of the website is now significantly improved. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Providing all the functions that we requested. Meeting the timelines expected. Providing templates and proofs for us to see the development and provide our feedback throughout the process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very timely in their communication and meeting deadlines.

What was your primary form of communication with ThrillX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The owner and his team certainly stood about the rest of the companies we were evaluating. ThrillX went above and beyond to ensure the satisfaction of their clients.

Are there any areas for improvement or something ThrillX could have done differently?

Nothing large. There were some small, nitpicking things that we worked through together but nothing that took away from our overall experience.

BACKGROUND

Please describe your company and position.

I am the Founder of a healthcare company 

Describe what your company does in a single sentence.

Therapy marketplace for Canadians with employer-provided extended health benefits. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThrillX to accomplish?

• Build a high-converting website and increase conversions.
• Drive more qualified leads and net new revenue through our website.
• Improve the user experience of our website.
• Increase traffic through an SEO-optimized site and enhance brand perception.

SOLUTION

How did you come to work with this vendor?

We were really struggling with our website’s low conversion rate and felt a bit lost on how to improve. Our main goal for the redesign was to scale our digital marketing efforts, using ads and SEO to drive more leads and revenue directly through our site.

We searched online for a ton of different vendors and interviewed about 6 companies in total. What ultimately drew us to ThrillX was their focus on conversions and using data to make decisions. It felt like a lot of the other vendors we initially spoke with seemed more focused on the look and feel of the site. 

While this was still important, we were more concerned about how well the site would perform and if it would actually help us grow. We wanted to be sure that our investment would not only help us expand our advertising efforts quickly but also bring in more revenue right away.

ThrillX made a great impression right from the start, especially during our first chat with Arsh. He introduced us to tools like HotJar and Userbrain, which were completely new to us at the time. Another reassuring aspect was ThrillX’s experience in optimizing conversions for sites with much higher traffic than ours. They were one of the few agencies we contacted who specialized exclusively in both web design services and monthly conversion rate optimization for high-traffic sites.

Why did you select ThrillX over others?

• High ratings
• Good value for cost
• Company values aligned

What was the team composition?

We worked with a Copywriter and Strategist, a Senior UX/UI Designer, and a Developer. We also had direct contact with the CEO which was nice. Everyone on the team was talented and clearly experts in their respective fields.

Describe the scope of work in detail. Please include a summary of key deliverables.

ThrillX redesigned and developed our website and is also currently helping with our other digital products. They kicked off the project with an in-depth research and discovery phase, conducting multiple Zoom interviews, interactive workshops with our stakeholders, and presentations. This helped them understand our business, industry, customer base, operations, and technical requirements inside and out.

They then dove deep into our existing site, using tools like HotJar and Google Analytics to track and analyze user-behaviour. They even interviewed some of our customers which gave us some really valuable insights. The whole strategy process alone made us feel like we’d already gotten our money’s worth.

From there, the UX/UI designer started creating user personas and mapping out how our different customer segments would journey through our site. The designer then planned our new website’s content and information architecture to match what users were looking for, which eventually translated to wireframes and mock-ups in Figma. These evolved each week as we gave our feedback. Their copywriters also pitched in, helping us craft the messaging on our site.

They rounded things off by developing our website and running QA/testing. Once the site was up, they held a Zoom tutorial on how to edit everything, which saved us the trouble of not having to bother a developer for every little tweak. I really appreciated how smooth and organized the whole process was.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within just a month of the redesign, we saw a 146% increase in conversions, a 67% increase in the time spent on page, and a 31% drop in our bounce rate. We were very pleased.

This was all just with our existing traffic and before ramping up any sort of marketing, which was a big win for us.

Shortly after that, we decided to launch ads to drive even more traffic to the website. We saw a substantial return on our investment directly attributable to ThrillX’s work. What was most impressive was the quality of leads that we got through the website. The team nailed it by building the site in a way that truly resonated with our target audience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The communication with ThrillX was phenomenal. At every step of the way, it felt like we were getting the professionalism and expertise of a large corporation, combined with the personal care and attention of a small business.

They were very rigorous about timelines and always met their deliverables. They would provide feedback on items promptly and followed up with reminders for anything that they needed from us, making the whole process feel seamless. I really liked that they never just blindly followed our instructions. 

They challenged our ideas when needed and offered valuable insights. It made me feel reassured knowing that they weren’t just passively taking orders but were willing to go the extra mile to collaborate. They genuinely cared about the success of our company, and it showed.

What was your primary form of communication with ThrillX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their approach to the discovery and strategy phase of the project was really impressive.

I was a bit worried at first because our industry is complex and they hadn't worked in it before. But they assured us that this wouldn’t be an issue given their process, and they definitely came through on that front.

They took the time to learn our industry through multiple discovery calls and workshops. There were even moments where they educated us on our customer base (using the research they conducted), rather than the other way around.

The data-analysis phase of the project was also equally impressive. They analyzed heatmap data to see where users clicked and scrolled, watched recordings of user sessions to understand real-time interactions, and also conducted customer interviews for direct feedback. This led to many strategic decisions.

I feel like their structured process made a big difference in how everything turned out. It wasn't just about making everything look good - they made sure that the end result was highly functional and user-friendly.

Are there any areas for improvement or something ThrillX could have done differently?

Our partnership with ThrillX overall was a great experience. As we neared the end of the project and everything was in development, we had fewer touchpoints which was totally understandable since constant meetings weren't necessary at that stage. Sometimes, however, this made us feel a bit uncertain about what to expect. But it was more because of our past negative experiences with other vendors and not really a reflection on ThrillX at all. 

We’re now continuing to work together on our other digital products, which speaks to how much we enjoyed working with them. I’d definitely recommend them to others.

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of Awesome Inc U

Describe what your company does in a single sentence.

Web Development and Web Dev Bootcamp training

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThrillX to accomplish?

• Website Audit

SOLUTION

How did you find ThrillX?

Cold Email Outreach

Why did you select ThrillX over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

ThrillX reviewed our landing pages and key user flows. They looked at behind the scenes data from Hotjar and Userbrain, and made a full presentation of their findings and suggestions to help us improve our pages conversion rate.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Deliverable website design mock ups
• A presentation of user data on our page

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were fantastic. They delivered on time and gave us more than we thought we’d get. Our whole team was impressed with their work.

What was your primary form of communication with ThrillX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to execute and explain why they made the decisions they did. They were clearly experts in the areas we needed help.

Are there any areas for improvement or something ThrillX could have done differently?

None.