ThrillX

BACKGROUND

Introduce your business and what you do there.

We are a direct-to-consumer e-commerce brand. Our products are a high-ticket purchase, so our website plays a big role in our marketing funnel. It has to earn shoppers' trust, show what sets our products apart, and give people the confidence to order online. That is why improving our Shopify website conversion rate matters so much to us.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThrillX?

Our main goal was to improve the conversion rate on our Shopify e-commerce site and get more sales from the traffic we were already bringing in. We wanted to increase our add-to-cart rate, get more shoppers to complete checkout, and find ways to improve our average order value. We needed to understand where shoppers were hesitating, whether the offer was clear, and what questions needed to be answered before someone would feel comfortable buying. We were looking for a Shopify CRO agency that understood high-ticket e-commerce and could audit both our landing and product pages as part of the same sales funnel, providing practical advice on what to change first.

SOLUTION

What was the scope of their involvement?

ThrillX reviewed our website and performance data, then walked us through both pages in a recorded e-commerce CRO audit. They analyzed our full sales funnel, including the homepage, landing page, product page, and the steps shoppers took to add an item to their cart. Their recommendations covered offer strategy, page layout, product imagery, messaging, and calls to action. We received actionable advice on what to change on each page and where to start.

The conversion-focused copywriting was especially useful. ThrillX provided several headline options and rewrote parts of our product messaging to clarify what set our products apart and why they were worth the investment. We had actual copy to use when updating the pages.

We also went back to ThrillX for a separate Black Friday landing page audit. They reviewed the promotional offer, how we showed the savings, and what we put in the site's announcement bar. They sent us a video walkthrough and a Figma file to visualize the recommended changes.

How did you find ThrillX?

Referral.

Why did you select ThrillX over others?

We were referred to ThrillX from a colleague. ThrillX specializes in conversion rate optimization and had already designed, developed, and optimized e-commerce websites for other brands selling premium, high-ticket products. It was a good fit for our needs.

What is the status of this engagement?

The engagement began in September 2026 and is ongoing.

How much have you invested with them?

The project budget is between $10,000 and $49,999.

How many teammates from ThrillX were assigned to your project?

This information was not specified.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were surprised by how much ThrillX covered in their Shopify CRO audit. The feedback was specific enough that we could start making changes right away. The audit gave us a much clearer idea of what shoppers needed to see and understand before making a high-ticket purchase online.

We completely redesigned our product images and reworked our Shopify product page based on the feedback. Our online sales increased after making those changes. We received enough value from the first audit that we returned to ThrillX for a Black Friday landing page audit.

We would recommend ThrillX to anyone selling premium, high-ticket products online who wants an agency that specializes in balancing conversion-focused web design with high-quality, premium-looking designs.

What was your primary form of communication with ThrillX?

This information was not specified.

How did ThrillX perform from a project management standpoint?

Project management was fantastic. The audit was provided the same day after purchase.

What did you find most impressive about them?

The amount of knowledge and useful information provided in the audit was impressive. The insight was well worth the investment.

Are there any areas they could improve?

I could not think of any way ThrillX could have improved. The audit was fantastic and delivered quickly. Perfect service.

This review was posted during Clutch's Review for Good Campaign.

BACKGROUND

Introduce your business and what you do there.

Icegreen is a Canadian-owned B2B supplier of premium, custom-designed reusable bags. With nearly two decades of experience and hundreds of clients across retail, food service, automotive, healthcare, wineries, and other industries, the company helps brands create high-quality, eco-friendly packaging tailored to their products and brand identity.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThrillX?

We had already undergone a few website redesigns, but our website still did not accurately reflect Icegreen’s position as a premium supplier of custom reusable bags and eco-friendly packaging. The site lacked the polished design, intuitive navigation, strong social proof, and conversion-focused messaging needed to differentiate us from lower-value competitors. We also wanted stronger SEO copy, a faster website, and an easier way for people to find the right products, all with the goal of generating more qualified leads and quote requests.

We began searching for an experienced web design agency in Toronto that could handle a complete WordPress website redesign and understood conversion rate optimization, search engine optimization, responsive web development, UX design, and B2B lead generation. We have products but it's not e-commerce where people can buy - it's "request a quote" functionality. Therefore, we needed a web development agency that understood how to build a premium B2B website for higher-end clientele and attract qualified leads. We discovered Arsh and ThrillX through their YouTube channel and spent time watching their content. Their videos helped give us the confidence that they knew how to build high-performing, conversion-focused websites.

We weren’t looking for another cosmetic website redesign. We wanted a conversion-focused web development company that could create a premium, conversion-focused WordPress website, improve our SEO and organic traffic, strengthen our existing search visibility, and help us attract more qualified customers across Canada and the United States. That was ultimately our main goal.

SOLUTION

What was the scope of their involvement?

ThrillX handled our full WordPress website redesign, including website strategy, UX/UI design, responsive WordPress development, conversion-focused website copywriting, conversion rate optimization, technical SEO, on-page SEO, Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), page-speed optimization, and website migration. We worked directly with Arsh and the ThrillX team throughout the strategy, design, copywriting, and development stages of the project.

They started with an SEO audit and keyword research to understand which searches we were already ranking for, what needed to be protected during the redesign, and where we had opportunities to improve. Their technical SEO and on-page SEO work included the website structure, page hierarchy, internal navigation, headings, meta titles, meta descriptions, image names, alt text, page speed, mobile usability, and SEO-conscious website migration.

ThrillX also wrote and structured the website content with SEO, AEO, and GEO in mind. They created detailed, helpful content that clearly explained our services, experience, process, and competitive advantages. They added FAQ content that answered common customer questions directly and organized the messaging so search engines, AI search tools, and answer engines could more easily understand and reference the information.

Before they began development in WordPress, ThrillX designed the entire website in Figma for desktop and mobile. This allowed us to review the complete web design, navigation, information architecture, user flow, product discovery, and customer journey before development started. They mapped out how visitors would learn about our company, understand what makes us different, build trust, explore their options, and ultimately request a quote.

ThrillX really hit the nail on the head with the website messaging. They took the time to understand our business, our customers, and what separates us from lower-value competitors. The copy still sounded like us, but it was clearer, stronger, and much more persuasive. They used powerful, conversion-focused messaging to position us as a premium provider and communicate our quality.

Once we approved the Figma designs, ThrillX developed the responsive WordPress website, including the homepage, About page, contact and quote pages, product and collection pages, blog, testimonials, and supporting pages. They optimized the website for desktop, tablet, and mobile devices, improved the navigation and page structure, optimized images and website performance, configured the contact and quote forms, and tested the site across different screen sizes.

They also made the WordPress backend straightforward for our team to manage. Our team is not the most technical of people, so this was a nice thing to have. We can update products, change text, replace images, and make routine website updates without contacting a developer every time. ThrillX completed the website migration, performed final quality assurance, tested the forms, and provided a recorded WordPress training tutorial showing us how to update and manage the website properly.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website only launched recently, so it is still too early to report any changes.

That said, the new website is definitely much more premium, polished, and conversion-focused. It feels more custom, fits our brand image, and does a much better job of communicating the quality of our company. The stronger messaging, customer logos, testimonials, case studies, and clearer calls to action give potential customers more reasons to trust us and request a quote.

One immediate improvement was page speed. They shared Google PageSpeed performance scores, which increased from 63 on the previous website to as high as 98 on the redesigned website, and the mobile score increased as well. The new website feels noticeably faster and smoother to use.

ThrillX also completed a major SEO overhaul. Many of the images on our previous website did not have alt text and were not named properly for search engines. Their team updated the images across the website with descriptive file names and SEO-optimized alt text. They also improved our meta titles, meta descriptions, headings, page content, internal structure, and other on-page and technical SEO elements.

Although it is too early to measure the long-term SEO impact, the new website has a much stronger foundation for traditional search, AEO, and GEO. We anticipate that the improved content, technical SEO, and website speed will help increase our search visibility and organic traffic over time. And we also anticipate the improved design will help with conversions. We're planning to reconnect with ThrillX in the new year to discuss potential ongoing SEO initiatives and how we can continue growing our visibility in Canada and the United States. We are interested in potentially continuing the partnership, but nothing has been finalized yet.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent & on time.

What did you find most impressive or unique about this company?

Easy to communicate & built the website with SEO ready.

Are there any areas for improvement or something ThrillX could have done differently?

No, everything was perfectly executed.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and principal of Muscle & Bone NYC, a consumer products and services company specializing in pain correction via exercise and other exercise-related modalities. I do it all online, and I have clients from all over the world.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThrillX?

I needed to change my website to increase my company's visibility.

SOLUTION

What was the scope of their involvement?

ThrillX has designed and developed a website from scratch using Figma, Elementor, and WordPress. I had an old website, but I wouldn’t call this a redesign. ThrillX has created a whole separate website. I’ve provided my logo, and the team has come back with recommended colors based on my target market and ideal client profile. The team has also provided different verbiage. ThrillX has created two landing pages for different ideal client profiles.

After building the website, ThrillX has provided maintenance services. The team helps with updates on WordPress or Elementor and changes or adds features to the site.

What is the team composition?

I’ve worked with two teammates from ThrillX, including Arsh.

How did you come to work with ThrillX?

I found ThrillX on YouTube. I saw a video that started playing, and I listened to it. The more I listened, the better I liked what I saw. ThrillX seemed credible and trustworthy. I saw their products were good, and they were extraordinarily transparent, which made me feel more comfortable considering hiring them for their specialty.

How much have you invested with them?

I’ve spent around $10,000–$12,000.

What is the status of this engagement?

We started working together in November 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My client revenue has increased since I started working with ThrillX. I’m happy with the team’s work.

How did ThrillX perform from a project management standpoint?

ThrillX has met my expectations. The team stays on budget and meets deadlines. Whenever ThrillX can’t meet a deadline, they’re clear in their communication. We use emails, texts, phone calls, and Zoom meetings to communicate.

What did you find most impressive about them?

Arsh is extraordinarily smart and approachable. He asks questions to ensure he knows what I’m after. Arsh doesn’t just listen to my questions and come up with an answer. He asks more questions to make sure he knows exactly what I’m after. As a layman, I appreciate that Arsh ensures we’re speaking the same language.

Are there any areas they could improve?

I can’t think of anything for ThrillX to improve.

Do you have any advice for potential customers?

Let ThrillX do what they do. Ask questions so you can understand what they’re doing and why. If you don’t know much about web development, get out of their way. I’m sure they can accommodate your requests.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Candidates1st, a reverse recruiting company. We work on behalf of job seekers by applying with their information directly on company websites, bypassing all third-party job boards. This ensures that their applications are directly in front of actual company representatives, increasing their chances of receiving a response. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThrillX?

We needed help with web design and development.

SOLUTION

What was the scope of their involvement?

ThrillX has been responsible for completely rebuilding our website and improving the overall UX. The project has involved custom website development, mobile responsiveness, conversion-focused design, and integration with our existing customer platform. The team has also launched a new website and created a more professional digital presence for Candidates First. 

Initially, I had a call with ThrillX with the intention of having a website makeover. However, the biggest result ThrillX has delivered is a complete website. I’ve given them the autonomy to do whatever they want, and they’ve built everything around the core of our existence. The team has designed and developed the site from scratch. 

Since the website launch, we’ve expanded our relationship to include Google Ads management and ongoing marketing strategy. ThrillX now manages our digital marketing initiatives across the board. 

What is the team composition?

I only communicate with Arsh (Founder & CEO). 

How did you come to work with ThrillX?

I found ThrillX through a Google search. I did my due diligence and extensive research, and I couldn’t find anything online that didn’t present ThrillX with praise. I found many testimonials from previous and current customers who were very happy with the team’s services, dedication, and commitment. ThrillX conducts business the same way my organization does: underpromising and overdelivering. 

How much have you invested with them?

We’ve spent around $50,000. 

What is the status of this engagement?

We started working with ThrillX in May 2026, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

ThrillX has delivered a website I’m genuinely proud of. The new platform is professionally designed, easy to navigate, and represents our company perfectly. Arsh has been extremely valuable in helping us make better strategic decisions across the board. He’s literally an extension of my company. 

Moreover, I’ve trusted ThrillX enough to retain them after completing a $26,000 website project. I think that speaks directly to the quality of the relationship. The team has exceeded my expectations. 

Regarding the marketing initiatives, I initially had a goal of 2–3 conversions per week through Google Ads. From the beginning, we went live with Google Ads managed by ThrillX, and we got our first paying customer the next morning. We had six paying customers in five days. 

How did ThrillX perform from a project management standpoint?

ThrillX has met deadlines and stayed on budget. The process was very structured and led by Arsh. Everything was clear and transparent. Arsh came to me every step of the way and explained what they were doing and why. We communicate through Loom recordings, emails, and phone calls. I speak with them around 3–4 times a week. 

Moreover, ThrillX listens. The team records every call so they don’t have to ask twice. They go back to the recording and study everything I’ve given them, so I don’t have to repeat myself twice. I’ve never come across a company that operates the same way as ThrillX. I don’t have the time to give reviews, but I’ve taken the time to give this one. 

What did you find most impressive about them?

What sets ThrillX apart is that they don’t necessarily ask what I want to see. They focus on the overall mission of my company and what we represent. Arsh is the only individual I’ve ever communicated with, and that’s powerful. Other web design companies try to sell you upfront, and once you pay them, you get shipped off to an account manager who wasn’t part of the initial conversation. I’ve never been pulled in many directions. 

Moreover, Arsh is very accountable. I’ve made it clear that he’s the subject matter expert, and I want him to be ultimately accountable for the way the website performs. I appreciate him asking for my input, but I welcome him to challenge any input I provide. Arsh has done exactly that. 

Are there any areas they could improve?

There’s nothing ThrillX could improve on. 

Do you have any advice for potential customers?

Take whatever Arsh tells you. He’s not trying to sell you; he’s trying to prove himself to you. Arsh has enough industry knowledge to understand what direction your company needs to go. As business owners, we have too much of a tight grip on trying to control everything. Arsh is someone you can trust and know that the job will be done correctly. 

BACKGROUND

Please describe your company and position.

I am the CEO of a digital agency.

Describe what your company does in a single sentence.

CEO of a digital agency specializing in web design, branding, and app design for growing brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThrillX to accomplish?

• Get an outside, expert read on our own homepage
• Identify what was holding back conversion on our own site
• Fix messaging that wasn't clearly communicating the full scope of what we offer

SOLUTION

How did you find ThrillX?

youtube

Why did you select ThrillX over others?

Company values aligned

How many teammates from ThrillX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ThrillX audited our website from top to bottom. They looked at everything from the messaging, the copy, how the page was structured, the visual design, and how all of it worked together from a conversion standpoint. What made it useful was that they had us fill out an onboarding form ahead of time, so by the time they got into it, they already had context on our business and who we were trying to reach. The recommendations they came back with were specific and prioritized, covering copy improvements, design changes, and structural fixes that would move the needle on conversions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We came away with a clear list of actionable improvements across copy, design, and structure. The audit gave us a solid foundation to work from and removed a lot of the guesswork around what needed to be prioritized on the page.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Turnaround was fast and the communication was straightforward. We got what we needed without a lot of back and forth, and any questions we had were answered quickly.

What was your primary form of communication with ThrillX?

Virtual Meeting

What did you find most impressive or unique about this company?

ThrillX's onboarding process caught us off guard in a good way. Most people would just jump straight into the audit, but having us fill out the form first meant the feedback was grounded in our actual business context.

Are there any areas for improvement or something ThrillX could have done differently?

Not at this time.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of a telehealth nutrition counseling company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThrillX?

We needed to redesign and develop our website to make it more professional. We also needed better brand colors and a new logo.

SOLUTION

What was the scope of their involvement?

ThrillX redesigned and developed our website using Webflow, because our previous site was based on WordPress. We started with a call with the owner to gauge what we were looking for. We told them everything about us, including our positioning. They put together a proposal in line with what other companies had proposed. We decided to go with ThrillX.

They provided a rough draft of the first site and helped us identify the color palette we wanted to use. Our existing brand colors didn’t match what we wanted the site to feel like. We gave ThrillX full authority to suggest new brand colors and a new logo. They were very collaborative in the whole process.

We did three rounds of revisions. ThrillX made the changes and submitted the site to us. They also redid our logo, which wasn’t part of the deal. We finally launched the site. ThrillX sent over video tutorials on how to navigate Webflow. They were even helpful after the fact when we had questions.

What is the team composition?

We mainly worked with two teammates: the owner and a designer. We also worked with a third person who helped us with technical issues.

How did you come to work with ThrillX?

We found them through a Google and Gemini search. We interviewed several companies. ThrillX showed up at the top of the search results. We chose them because of their conversion optimization approach. We wanted not only a site that looked good, but also that was conversion-optimized.

How much have you invested with them?

We spent around $19,000.

What is the status of this engagement?

We started working with them in February 2026, and we launched the site in May 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our site looks great and performs excellently. We’ve gotten a lot of great feedback on it. The site gives the feeling we were looking for from the very beginning. ThrillX’s ability to understand the feelings we wanted the users to have was spot on. Overall, ThrillX's work met our expectations.

How did ThrillX perform from a project management standpoint?

They were exceptional at project management; it's probably ThrillX's strongest suit. ThrillX reduced the time of our project under the condition that we gave them comments within 24 hours, and they reduced the timeline by around four weeks. They met our deadlines and stayed on budget. We communicated through email and video calls.

What did you find most impressive about them?

ThrillX’s communication, timeliness, and responsiveness were impressive. It was rare that we didn’t hear back from them within 24 hours. ThrillX was on top of communicating with us and holding up to their timelines.

Are there any areas they could improve?

We asked them to do the project faster, and they said they could if we gave our responses within 24 hours. When they sent us the next draft, we essentially had 24 hours to give them all our comments. Although our situation was unique, it would have helped to have a heads-up a day or two in advance to fit things into our schedules.

Do you have any advice for potential customers?

Have a clear understanding of what you want from the beginning. ThrillX will take your idea and go in the direction you want. If you’re unsure about what you want, voice that and figure it out first so that the team doesn't build something that isn't what you're looking for. Ensure you do your own preparation work in advance. Think about how you want the users to feel and have a general outline of what you’re expecting from ThrillX.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of an advertising and marketing company that focuses on lead generation for different markets in Sweden.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThrillX?

We needed help increasing our conversion rates and learning best practices.

SOLUTION

What was the scope of their involvement?

ThrillX analyzes our landing pages and provides suggestions for improvements and future tests to conduct. The team has suggested highlighting social proof, improving headlines to be more benefit-driven, and highlighting other areas of importance for our conversion rate.

What is the team composition?

We work with one teammate from ThrillX.

How did you come to work with ThrillX?

We found ThrillX on YouTube. We chose them over other options because they showed great skills in their videos, had great testimonials, and were obviously good at what they were doing.

How much have you invested with them?

So far, we've spent $10,000–$50,000 with ThrillX.

What is the status of this engagement?

We started working with ThrillX in March 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ThrillX has increased our conversion rate by 10%–20% in about a month. We've also seen an increase of 100 extra leads monthly. Moreover, the team has provided a good amount of promising tests to conduct that we're yet to see the results of.

How did ThrillX perform from a project management standpoint?

ThrillX delivers on time and goes above and beyond to ensure we get the best results possible. It's clear that the team cares about our performance. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

ThrillX's knowledge and how in-depth they go are impressive. During our first audit, we received more value and tips than we expected.

Are there any areas they could improve?

I don't think there's anything they can improve on.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of TEED UP, a beverage company that designs and manufactures performance beverages for golfers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThrillX?

I needed ThrillX to design and develop my website.

SOLUTION

What was the scope of their involvement?

We started the project by discussing my ideas, content, and branding. ThrillX then came back with ideas on how to lay things out. They helped me put my thoughts and ideas into reality. I didn’t know what I was doing when it came to building a website, so it was nice to have someone guide me through the process and do it for me.

The site was laid out to be very informative. Someone can come to my website and understand exactly what my product, brand, and offerings are. Moreover, it has an about page and pages with all my products, pictures of ingredients, and information about what they do. The site also has fully functioning sales funnels to attract people and get them interested in purchasing the product. Users can purchase through various payment methods, including PayPal, credit card, and debit card.

What is the team composition?

I worked with Arsh and communicated directly with him the whole time. He had a full team working behind the scenes, and we interacted through video calls and email, which made things easy.

How did you come to work with ThrillX?

I found ThrillX online. I inquired with many companies, but I decided to pick ThrillX because they were very transparent with me. They told me what I needed for my site and didn’t try to oversell me on something I didn’t need.

How much have you invested with them?

We spent between $7,000–$8,000 CAD.

What is the status of this engagement?

We worked together on this project from April–June 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ThrillX built a fully functional Shopify website. The website is live and ready to go, but I haven't launched it yet because I’m waiting for my product to come in. However, I showed the website to my close circle, and everybody was very impressed. Overall, most people were surprised at how good it looks.

How did ThrillX perform from a project management standpoint?

There were no surprises from this end. Everything was very clear-cut, and I was never surprised by the price, which they were very upfront about. If I needed something extra that would cost more money, we discussed it. We communicated through Zoom and email.

What did you find most impressive about them?

I really enjoyed working with Arsh. He was a great guy, and it was easy to work with him. He made the whole process easy for me to understand. I talked to a couple of other companies, and I didn’t understand what I was getting for the price they were giving me. In contrast, Arsh made everything very clear.

Are there any areas they could improve?

No, there’s nothing they could've improved on.

Do you have any advice for potential customers?

Call and talk to Arsh — it will be a good experience.

BACKGROUND

Please describe your company and position.

I am the founder of Hypertide

Describe what your company does in a single sentence.

A SaaS company that automates cold email infrastructure, enabling businesses to scale outreach with ease.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThrillX to accomplish?

• · Improve the overall user experience of our product dashboard · Simplify complex workflows and make key features more accessible · Enhance the visual design of the dashboard to create a more intuitive and professional interface · Increase user satisfaction and reduce friction within the core product experience

SOLUTION

How did you find ThrillX?

Referral

Why did you select ThrillX over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from ThrillX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We brought ThrillX on board to help revamp our dashboard, focusing on four main user flows. From the start, they really took the time to understand our vision and what we needed to improve. They guided us through the whole process, from design concepts to final tweaks, making sure everything aligned with both our business goals and what our users actually need.

They also really nailed the balance between functionality and aesthetics, focusing on making the experience easier and more intuitive for our users.

Some of the key deliverables included:

·         High-quality designs for four important dashboard flows

·         A fresh, optimized homepage dashboard

·         A clean layout for our new order workflows

·         A collaborative process with a lot of feedback and refinements along the way

We’re thrilled with the final result. The dashboard looks fantastic, and the new user flows have already made a noticeable impact on how users interact with the platform. We’re excited to continue working with ThrillX as we keep improving.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the redesign, we’ve seen clear improvements in how users engage with the platform and complete key tasks. The new layout made it easier for people to navigate and get to what they needed, which also led to fewer support questions about navigation. On top of that, we’ve received a lot of positive feedback from users who’ve mentioned how much smoother and more intuitive the experience feels. It’s great to see that the changes really made a difference in how people interact with the platform and overall business impact as well. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was smooth and efficient. They kept things on track and delivered the key milestones on time. Whenever we had questions or needed adjustments, they were quick to respond and addressed our needs promptly. Overall, the process felt organized and aligned with our expectations.

What was your primary form of communication with ThrillX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about the company was their ability to understand our goals and translate them into practical, actionable solutions. Their focus on creating a dashboard that was not only functional but also intuitive and user-friendly was impressive. They took the time to understand our needs and really tailored their approach to fit our specific requirements. It was clear they truly cared about delivering something that would make a meaningful difference for us.

Are there any areas for improvement or something ThrillX could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Owner of CodaKaizen

Describe what your company does in a single sentence.

A self-development program.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThrillX to accomplish?

• Build a website/landing page for my business.

SOLUTION

How did you find ThrillX?

• Online Search
• Clutch Site

Why did you select ThrillX over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from ThrillX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A three page website (Home, About, and Our Team), plus contact page. Also, integration of CTA buttons leading to Calendly web app. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Work was always accomplished within the given timeline. The three page + contact form page website was completed as promised at a high quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The management of this project was superb. Communication was quick and highly professional. Questions, concerns, and inquires I had were responded to most most often within 24 hours.

What was your primary form of communication with ThrillX?

Virtual Meeting

What did you find most impressive or unique about this company?

Although I purchased one of the smaller packages from ThrillX, I felt like Arsh, the business owner, made a lot of effort to make sure I was happy with the final result. The team communicated well, and I felt like they truly cared, even though I'm guessing I was one of his smaller clients.

Are there any areas for improvement or something ThrillX could have done differently?

This was my first experience hiring someone to build a website for me, and I don't have any complaints or suggestions for what could have been done better.