ThePact

BACKGROUND

I am the Key account manager of Fornetti Bulgaria

Fornetti is one of the largest producer and distributor of frozen bakery products in Central and Eastern Europe, boasting nearly 30 years of market expertise since its founding. Operating on Bulgarian market for almost 20 years, the company has established itself as a trusted leader driven by a continious commitment to producing higy-quality, delicious and innovative baked goods.

OPPORTUNITY / CHALLENGE

• Content creation for our socila meadia profiles
• Brand engagement
• High positioning of the product in the customers' consciousness

SOLUTION

Online Search

• Good value for cost
• Other

6-10 Employees

The scope of owrk focuses on elevating our brand digital's presence through comprehensive social media managemnet and modern content creation tailored to the latest industry trends. This includes creative strategy development, regular high-quality video and visual production, and organic audience engagement. Key deliveralbles: content strategy, content production, audience growth, perforamnce reports.

RESULTS & FEEDBACK

Met all project milestones - significant increase in organic reach, audience growth, direct business impact - interest in our franchise.

Thea team consisitently met deadlines, communicated effectivly and quickly addressed any issues or feedback.

Virtual Meeting

What impresses us most is their ability to seamlessly blend cutting-edge creative trends with genuine business value. Unlike other agencies that produce generic content, The Pact has a unique talent for creating highly enaging, modern visuals that drive massicóve organic reach and concrete results. Their professionalism, forward-thinking approach and clear communication make them stand out as a truly uniqie partner.

The only recommendation is for them to maintain this incredible momentum and continue scaling the innovative strategies that have already brought us such great organic success.

BACKGROUND

Please describe your company and position.

I am the Owner of a networking events company.

Describe what your company does in a single sentence.

Business Networking Events

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThePact to accomplish?

• Video content

SOLUTION

How did you find ThePact?

Referral

Why did you select ThePact over others?

• Good value for cost
• Referred to me

How many teammates from ThePact were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Pact has supported us across creative strategy, concept development, and content production, with a strong focus on social-first communication. Their work has included TikTok content, advertising creatives, campaign concepts, and a variety of branded assets designed to make our communication more relevant, engaging, and distinctive. Key deliverables have included creative concepts, scripts and content ideas, TikTok videos, campaign and advertising content, and ongoing creative support across different formats and channels. What stands out most is their ability to understand the brand quickly and consistently translate it into bold, contemporary creative that feels native to each platform rather than simply adapted for it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration delivered a significant uplift in performance across our social channels. Content developed with The Pact achieved up to 3x higher engagement, 60% stronger video completion rates, and more than 2x the organic reach compared with our previous benchmark content. On TikTok, several pieces of content outperformed our average results by 150–200%, while paid creatives contributed to a 35% improvement in click-through rate and noticeably stronger audience interaction. Just as importantly, the partnership helped us build a more distinctive and recognizable creative presence across channels.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Pact has been exceptionally reliable and easy to work with. They consistently deliver on time, communicate clearly throughout the process, and are incredibly responsive even when timelines are tight or priorities change at the last minute. What we value most is their flexibility and ownership. They don’t simply execute a brief; they challenge ideas, suggest better solutions, and genuinely care about the final result as much as we do. They feel less like an external agency and more like an extension of our own team.

What was your primary form of communication with ThePact?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most is their rare combination of bold creativity and a very strong understanding of what actually works for a brand. The Pact doesn’t create content just to make it look good they create ideas that feel culturally relevant, platform-native, memorable, and commercially smart. They also have an incredible instinct for turning even a simple brief into something sharper, more distinctive, and more impactful than we initially imagined. That creative confidence, combined with how deeply they understand our brand, is what makes them truly stand out.

Are there any areas for improvement or something ThePact could have done differently?

Honestly, no. ThePact has consistently met or exceeded our expectations, and we wouldn’t point to any meaningful area that needs improvement based on our experience working together.

BACKGROUND

Please describe your company and position.

I am the Marketing Specialist of Adecco Bulgaria

Describe what your company does in a single sentence.

Adecco Bulgaria is part of the global family of the world's leading human resources services company Тhe Adecco Group Fortune Global 500 company and has been operating on the Bulgarian market since 2005. Our specialization is in connecting talents with job opportunities in office and industrial environments, as well as in the service sector. With a wide range of services such as temporary employment, permanent placements, outsourcing, market analyses, employer branding, assessment centers and others, we create customized solutions for businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThePact to accomplish?

• Grow our TikTok channel – creating engaging content that captures audience attention and increases engagement.
• Generate B2B and B2C leads – through strategic campaigns and targeted actions that convert interest into tangible business opportunities.
• Improve employer branding – strengthening our brand presence to attract top talent and position our company as an employer of choice.

SOLUTION

How did you find ThePact?

email

Why did you select ThePact over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from ThePact were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ThePact is a video production agency responsible for creating high-quality video content for our brand. The primary goal of their work is to grow our TikTok channel by producing engaging videos that attract both B2B and B2C audiences. Additionally, their content supports overall brand awareness and branding efforts across our social media platforms. Key Deliverables: Video Production – Filming, editing, and delivering engaging video content tailored for TikTok and other social media platforms.B2B and B2C Engagement – Creating content designed to attract and engage both business and consumer audiences.Branding Support – Producing videos that reinforce our brand identity and increase brand visibility.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes:
TikTok Growth – Significant increase in TikTok followers, video views, comments, and direct messages.
Audience Engagement – Higher engagement rates with more likes, shares, and interactions on video content.
Talent Attraction – More candidates reached and engaged through TikTok content, supporting employer branding efforts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Whatever I say about The Pack will never be enough. It’s rare to find a team that combines professionalism and humanity so effortlessly. Working with them is extremely easy, enjoyable, and – most importantly – always delivers results. We work most closely with Nikola, and I want to express my deep admiration for his professionalism, dedication, and ability to make complex tasks look effortless.

In the end, I can say this: working with The Pack is not an expense, but an investment—if you want your content to be seen, noticed, and remembered.

What was your primary form of communication with ThePact?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Whatever I say about The Pack will never be enough. It’s rare to find a team that combines professionalism and humanity so effortlessly. Working with them is extremely easy, enjoyable, and – most importantly – always delivers results. We work most closely with Nikola, and I want to express my deep admiration for his professionalism, dedication, and ability to make complex tasks look effortless.

In the end, I can say this: working with The Pack isn't an expense but an investment—if you want your content to be seen, noticed, and remembered.

Are there any areas for improvement or something ThePact could have done differently?

So far, I don’t have any suggestions for improvement—everything they do is simply outstanding.

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Gameloft

Describe what your company does in a single sentence.

The company I was working for when we partnered with The Pact was Gameloft - a mobile game developer & publisher with 25 years of history. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThePact to accomplish?

• Increasing the number & quality of your YouTube videos - ideation, filming and marketing.

SOLUTION

How did you find ThePact?

Referral

Why did you select ThePact over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ThePact were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started by analyzing the current state of our two YT channels as well as what the competitors were doing. Then, we build together a working process for a long-term collaboration where we'd work together on planning our upcoming videos - what they would be about and how the scripts should be outlined. In the span of year and a half we produced more than 50, 60 videos for our games with The Pact - we filmed them at their studio, using latest technology, and we relied on them for the post production and advices on how to optimize the performance of the said videos. 

The videos can be seen on the official channels of "March of Empires" & "War Planet Online". The results were great and we managed to outperform a lot of our competitors' channels. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The performance of our YouTube channels:

• audience growth; 
• number of views;
• likes vs dislikes ratio; 
• watch time 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

For more than year and a half, I don't remember many cases in which something wasn't delivered on time - on the contrary, they would work exceptionally fast when some of the footage we were supposed to provide came late. In such cases The Pact would make sure they work even outside of regular working hours to deliver the content on time, knowing very well how important this was for our projects. 

We were having weekly meetings to discuss how the channels were performing, to plan next steps and highlight any potential issues. 

What was your primary form of communication with ThePact?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'd say their passion towards their craft. They really made sure that the results were as close to perfection as possible and would ask us to make multiple takes even when we were happy with the recordings. It wasn't just about getting the task done, but to be done in a way that would really stand out with the competition. 

Are there any areas for improvement or something ThePact could have done differently?

I believe they have to be careful with the amount of work they take considering their recent growth and to be ready to scale-up their team, if needed.

BACKGROUND

Please describe your company and position.

I am the MARKETING MANAGER of CINELAND

Describe what your company does in a single sentence.

Working with The Pact team is a pleasure. They are always creative, professional and full of fresh ideas. Thanks to them, our TikTok channel is growing rapidly and our content is always engaging and exciting.

The Cineland Team

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThePact to accomplish?

• TikTok

SOLUTION

How did you find ThePact?

Clutch Site

Why did you select ThePact over others?

High ratings

How many teammates from ThePact were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes filming, editing, and publishing creative TikTok videos tailored to our audience. The main deliverables are weekly published content that increases engagement and boosts the channel’s popularity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to a significant increase in engagement and followers on our TikTok and YouTube channels.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project very efficiently, consistently delivering all items on time. Their team was highly responsive and adapted quickly to our needs, ensuring smooth communication throughout the process.

What was your primary form of communication with ThePact?

Virtual Meeting

What did you find most impressive or unique about this company?

Interesting videos and creative thinking.

Are there any areas for improvement or something ThePact could have done differently?

I don’t find any.
Ask ChatGPT

BACKGROUND

Please describe your company and position.

I am the Marketing And Advertising Coordinator of Aula.bg

Describe what your company does in a single sentence.

Aula.bg is an online learning platform offering over 70 software courses, including Excel, Word, PowerPoint, Photoshop, AutoCAD, Revit, 3ds Max, WordPress, and more. Learners can study at their own pace, access lessons anytime, and revisit them as often as needed, gaining practical skills and recognized certificates to boost their professional success.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThePact to accomplish?

• Creating video content for social networks

SOLUTION

How did you find ThePact?

Referral

Why did you select ThePact over others?

Referred to me

How many teammates from ThePact were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our work with The Pact covers the creation of video content for social media platforms including Facebook, Instagram, TikTok, and YouTube, as well as the complete development of our TikTok account from scratch. They handle the entire process – from generating creative ideas and developing video concepts, through filming and editing, to publishing and optimizing content for maximum audience engagement.

Key results include:

• Building our TikTok profile from scratch to 25,000 followers and 140,000 likes within one year.
• Achieving over 1 million monthly views on Facebook solely from reels videos.
• Aligning content with our marketing campaigns and adapting it to the specific goals of our business.
• Providing quick response and execution in urgent or high-priority situations.
• Supporting promotional campaigns with dedicated promo videos.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since working with The Pact, we have achieved significant results that clearly demonstrate the success of our partnership:

Over 286% growth in Facebook followers, currently reaching a total of 171,000 followers.
Built our TikTok profile from scratch, reaching 25,000 followers and 140,000 likes within one year.
Achieved TikTok videos with over 240,000 views, focusing on educational content that delivers value to our audience.
Facebook reels videos consistently reach over 1 million monthly views.
The Pact skillfully combines entertaining, useful, and relevant content, resulting in high engagement and sustainable growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Pact’s project management is excellent – they are always well-organized, meet agreed deadlines, and respond quickly when priorities change or urgent tasks arise. All ideas and proposals are aligned with us in advance, and communication is clear, direct, and timely. They are flexible and consistently find solutions that match our goals and campaigns. Working with them gives us the confidence that our content will be delivered on time and at a high quality.

What was your primary form of communication with ThePact?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses us most about The Pact is their ability to deeply understand the specifics of our business, identify our audience’s needs, and create content that is relevant, engaging, and valuable. We also highly appreciate their flexibility – they quickly adapt to new requirements, campaigns, or changes in priorities without compromising the quality of their work.

Are there any areas for improvement or something ThePact could have done differently?

We don’t believe there are any areas for improvement. Their professionalism, combined with a human touch and deep understanding, is of an exceptionally high standard. Working with The Pact is a pleasure and fully meets our expectations.