Tevolution Limited

BACKGROUND

Introduce your business and what you do there.

I’m the office manager at a car accessories company that sells boot liners and deflectors in Europe and the UK.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tevolution Professional Services LLP?

Due to the recent Brexit, we needed a company that could take care of customers clearance for deliverables to the UK.

SOLUTION

What was the scope of their involvement?

Their team takes care of customs clearance declarations for our products.

What is the team composition?

We’ve worked with one person.

How did you come to work with Tevolution Professional Services LLP?

Since we were very tight with time, our accountant recommended them. After we contacted them, everything went smoothly.

How much have you invested with them?

We’ve spent about £1,000 (approximately $1,400 USD).

What is the status of this engagement?

We started our engagement with them in January 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Tevolution makes our lives easier. We’re extremely happy with what they provide to us. We haven’t had problems with them so far. Everything is done quickly and professionally.

How did Tevolution Professional Services LLP perform from a project management standpoint?

Their team responds in no time, and whatever needs to be done is done. They’re a big company with a lot of clients, so it’s surprising that they respond so quickly.

What did you find most impressive about them?

I was most impressed with their communication.

Are there any areas they could improve?

I don’t know. I think their services are perfect in every way.

Do you have any advice for potential customers?

I would recommend them right away. They’re very professional, giving us everything we’ve needed. If there’s a problem, they’ll find a solution, and everything’s done quickly and on time.

BACKGROUND

Introduce your business and what you do there.

I’m the executive director at The British Georgian Chamber of Commerce. We’re an international trade consultancy company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tevolution Professional Services LLP?

We often get inquiries about customs clearance procedures about duties and import/export between Georgia and Britain. We’re trying to give the best advice but without competitive knowledge of legal policies. We partnered with a company and found that, on every inquiry, we have a wonderful response and advice.

SOLUTION

What was the scope of their involvement?

They mainly provide custom clearance for international cargoes. In our specific inquiries, it’s always Georgia because we’re dealing with Georgian companies. We handle international imports to the UK and exports to Georgia.

What is the team composition?

I have personal contact with Rasim (Senior Consultant).

How did you come to work with Tevolution Professional Services LLP?

I found them on LinkedIn. I had an interview with them and was really satisfied by Rasim’s knowledge. He’s also multi-lingual and speaks Russian, which makes things much easier for us.

How much have you invested with them?

We’ve spent $3,000 with them.

What is the status of this engagement?

We started working together in August 2020 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re able to give much more professional service as a company because we can give advice that is really professional. It gives our company a good reputation.

How did Tevolution Professional Services LLP perform from a project management standpoint?

They’re very easy to reach. Their speed of reply is very fast, and this is very important for me. We use the telephone and email to communicate.

What did you find most impressive about them?

Now that Britain is changing its customs regulations and we’re entering into a new customs clearance procedure with the EU, it’s highly advisable to have consultants to avoid any kind of fees or penalties. It’s always better to have someone who is a professional. It’s money well-spent to be on the safe side.

Are there any areas they could improve?

No, I’m quite satisfied with them.

Do you have any advice for potential customers?

I recommend working with them. It’s an area that needs very niche, specific professionalism. It’s highly advisable not to save too much on these charges. Hire a professional advisor.

BACKGROUND

Please describe your company and position.

I am the Co-founder of Mosaic Journal Ltd

Describe what your company does in a single sentence.

We're a photo-journalling app that sends our users photos in the post once a month to slip into an accompanying photo album.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tevolution Limited to accomplish?

• To do the import declarations for our photo albums & assure a smooth importing process

SOLUTION

How did you find Tevolution Limited?

Referral

Why did you select Tevolution Limited over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Tevolution Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of the work was to provide consultancy on our importing process and function as our customs broker. Tevolution did all of our import declarations and communicated both with our supplier, delivery company and customs officials on our behalf.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All our goods were successfully cleared with zero delays. Thank you Rasim!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We held two virtual meetings and the rest of the communications were conducted via email. Tevolution always replied to emails promptly and accepted unscheduled calls during the week when we needed advice.

What was your primary form of communication with Tevolution Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Rasim was very committed to ensure that we felt educated throughout the whole process. Everything was taken care of with no delays.

Are there any areas for improvement or something Tevolution Limited could have done differently?

No