Teplin

BACKGROUND

Please describe your company and your position there.

I’m the Ecommerce Project Manager of a subscription beauty box company. We curate vegan and cruelty-free beauty products for each of our monthly boxes and also have a shop for customers to purchase individual products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teplin, and what were your goals?

We had outgrown our website from a tech side (old custom code conflicts and tech debt) and also were looking for a better design that reflected our new brand guidelines. Teplin was hired to redesign and develop our Shopify Plus store. Our main goals for this project were to improve the user experience, improve site speed, and bring us into Shopify 2.0 so we can better manage the day-to-day of our website in-house as much as possible.

SOLUTION

How did you select this vendor and what were the deciding factors?

Teplin was referred to us by a trusted partner. Teplin started doing our ongoing development maintenance while we were planning this project. We were immediately happy with their work and signed on with them. Their design examples were also strong along with a project quote that was within our budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provided a detailed RFP that we went through in detail during the sales process and at the beginning of the project. Teplin provided us with wireframes and then proceeded with full UI designs of the entire website which included default and custom page templates, collections, product detail pages, custom PDP / page templates, blog, and account / checkout flows.

We went through some minor design revisions and once fully approved by our team, the development phase began. They provided us with a preview link of the new website where we performed detailed QA and submitted any feedback we had. They also confirmed all app integrations were working properly. The website was launched!

How many people from the vendor's team worked with you, and what were their positions?

Our main point of contact was Vlad and he was with us every step of the way. We also worked with a lead designer and a lead developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We received many compliments from our customers right away. Our custom PDP pages are able to provide more detailed information on each monthly subscription box and product which was something our customers have been asking for. We have also seen more conversions from our new subscription landing pages.Overall we saw noticeable user experience improvements immediately.

Describe their project management style, including communication tools and timeliness.

Vlad kept us up-to-date on the project and asked and answered questions primarily using Upwork’s Messages section for communication. We also used Figma for the design phase and Notion for instructional aspects and the QA phase.

What did you find most impressive or unique about this company?

We were very impressed with the wireframes and designs created. They took our brand guidelines and inspiration we provided and delivered initial designs that exceeded our expectations. Teplin also has continuously impressed us with their responsive communication.

Are there any areas for improvement or something they could have done differently?

We have been very satisfied with Teplin’s work and have no recommendations at this time. We will continue to partner with them for our website needs.

BACKGROUND

Please describe your company and your position there.

I am the founder and the CEO of a SaaS company providing cloud-based tools for software developers and QA

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teplin, and what were your goals?

We needed to rebrand and re-build the main landing page for our product. The goal was to improve the perceived quality of the brand with emphasize on social evidence, clear messaging, superb SEO and web vitals performance

SOLUTION

How did you select this vendor and what were the deciding factors?

After reviewing Teplin Agency portfolio we have acknowledged the quality and style that were matching the expectations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sharing a brief, reviewing UI wireframes, reviewing UI implementation in Figma, reviewing the implementation and the source code. Every step involved a few iterations of feedback and fixes. They have used Figma and NextJS

How many people from the vendor's team worked with you, and what were their positions?

UX/UI expert Software developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The whole process went smoothly and professionally, from gathering the requirements to the final delivery. The team was hired to design and implement a landing page for a technological startup, with aspect on clean design, simple and explanatory animation, SEO, web vitals, clean and maintainable code. After a few iterations we went from a wireframe to a fully functional implementation. Absolutely happy with the team and their performance

Describe their project management style, including communication tools and timeliness.

Timely, responsive and proactive. Clear and effective communication.

What did you find most impressive or unique about this company?

The company has a good process and quality standards - starting from the wireframes till the actual code-level implementation.

Are there any areas for improvement or something they could have done differently?

Given agency's creativity, experience and professionalism, I would suggest them to be more vocal about their creative ideas and solutions.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and manager of a yoga and meditation digital magazine. I recently launched an online shop.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Teplin?

I needed help with Shopify development.

SOLUTION

What was the scope of their involvement?

They created my shop from scratch on Shopify. The team customized everything to my needs. I provided all of the pictures and writing. They included a feature where customers can login. 

What is the team composition?

I work with their manager. 

How did you come to work with Teplin?

I posted a position on Upwork, and they applied. They had really good reviews with past Shopify projects. It all worked out really well. 

How much have you invested with them?

We’ve spent $13,000 on the first phase of the project. The maintenance contract is $1,000. 

What is the status of this engagement?

We started working together in December 2020, and we completed the first phase of the project in June 2021. I’ve added a contract for maintenance in case things break. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Everyone loves the website. 

How did Teplin perform from a project management standpoint?

They’re pretty good. The team is always available, and they respond fast. That’s one of the reasons we keep working with them. Overall, they’re very reliable. We communicate via Upwork. 

What did you find most impressive about them?

I tried another developer before working with them. The biggest asset Teplin brings to the table is availability and expertise when it comes to coding. 

Are there any areas they could improve?

We had to work around their attention to details. Sometimes there’s also a language barrier. This leads to us having to re-do the work because it didn’t follow the instructions. Whenever there’s an issue like this, they don’t charge me for it. They’re pretty flexible, overall.  

BACKGROUND

Please describe your company and your position there.

I am the Product Manager at a Ride Share company based in Canada. Our company was established in 2015 as a small start up, and has grown to a mid-sized company with 50 employees. In our team, it is my job to work and coordinate with all of our offshore resources to help ensure we are able to meet company’s deliverables and milestones.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teplin?

As we started our company in the year of 2015, we had only done so on theory and ideas. As we continued to run our mobile application, we began to notice some bugs and issues on our front-end application, we had found that many people did not like our branding and UI/UX and the overall user experience for our application was lackluster. The challenge was, in a very competitive space, our application had no competitive edge and was not able to retain users nor scale.

To solve our issue of front end design not being adequate enough, we had sourced Teplin Design Agency to help us with this task.

What were your goals for this project?

Our primary goal was to rebuild our mobile application, to grow our userbase and to help expand our service offerings into new regions. We had also made another goal of create a beautiful design that will help to consolidate all our products and apps into one app. Our goal was to move away from having multiple sub brands and to consolidate everything into our “super app”. The primary goal for Teplin was to create a production ready design that will capture our company’s vision.

SOLUTION

How did you select Teplin?

The process of selection talent for a project is very difficult and tiring. We had gone through more than 20+ interviews from local candidate, agencies in upwork, and freelancers on upwork and dribble.

Our process we had put into place was to do speed interviews with various teams we had liked and to consolidate a master list of our final candidates. In the end of our search, we had narrowed our search to about 5 candidates. While we conducted interview 2 with Teplin, they had shown us a portfolio of work that was very relevant to the project we were building.

Furthermore, they had 2D, 3D designs and animations, which was something I was specifically looking for. The reason I had chosen Teplin, is because I had built a good relationship with the business team during the interview process, and their previous work shows their experience.

Describe the project in detail.

Our company was rebuilding our mobile applications, and we wanted to source a UI / UX designer to help create the production ready design for our project. With our mobile applications, we are pursuing a new direction of super-apps or all-in-one apps. These applications are a collection of multiple services with exceptional UX to bridge the services seamlessly. So, we were on the hunt to find an excellent UI designer who can help create this vision for us.

In the beginning of June, we had started with Teplin to build our first mobile application. After giving Teplin the initial scope of work and some wireframes, they had completed the first application by July 13 2020. While we were reviewing the designs with the developers, we had decided to continue to use Teplin to design our other mobile applications.

From Aug 10 – Oct 19 we had used them to create production ready designs for 5 other applications. Unfortunately we are a public company and bound by an NDA with Teplin, so these are most of the details we can disclose for the project.

What was the team composition?

Our team for the design project was very small. Since I am usually dealing with the offshore resources, for this project it was only myself, the project manager and the designer. The three of us worked together daily to complete our milestones and tasks. The size of the team remained the same throughout the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Unfortunately there is no way to measure the success of the project since the designs were one part of the bigger project. The mobile applications are still under development. However, from our executive team, employees and even customers they have given much praise from the teasers we have shown.

How effective was the workflow between your team and theirs?

As the main lead of the team, I had coordinate with the project manager and the designer to complete the designs. Our process was quite simple and agile. We had created the structure of our workflow, where I would produce the written requirements. Myself and the manger will then have a call to go over the requirements in details.

After the discussion is finished, we then create a sprint road map for all the designs. And each sprint we complete the requirements, the wireframe and the production ready design. We had continuously run this cycle until we had completed all of our application.

The workflow was very effective, I had seen that we had used skype to mostly chat throughout the day and JIRA to track our progress. We were able to complete the tasks faster with still some time in the end.

What did you find most impressive about this company?

From our experience with Teplin I think we were blown away by the speed at which the designer was moving and the quality of the designs. We had sourced Teplin to originally design 1 mobile application. After they had completed the 1st one, we asked them to do our other 5 applications.

In the 4 months of work Teplin was able to produce 6 production ready designs. We were completely blown away by how much we were able to accomplish. It was such a great help for us.

Are there any areas for improvement?

We were very happy from our experience with Teplin and wouldn’t say there is anything we that they could use improvement in.

BACKGROUND

Please describe your company and your position there.

I am a software engineer at a technology distributor company. Our company connects the world with the power of technology.

Our end-to-end portfolio of products, services and solutions, highly specialized skills, and expertise in next-generation technologies enable channel partners to bring to market the products and solutions the world needs to connect, grow and advance.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teplin?

Our company website and internal platform is outdated and we had to improve a lot of things regarding the UX/UI. We have some software engineer but don't have any designers, so we needed to outsource the entire redesign.

What were your goals for this project?

Improvement of the website and internal platforms.

SOLUTION

How did you select Teplin?

I found this agency on Upwork.

Describe the project in detail.

There were a lot of design projects for web and mobile apps.

What was the team composition?

I only communicated with a project manager(Vlad) but there were 2 main designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The result was really fantastic. I am very happy to work with this agency.

How effective was the workflow between your team and theirs?

Vlad was really easy to communicate and kept me updated daily. We used Trello and Skype.

What did you find most impressive about this company?

I was blown away by the knowledge that this vendor had about web and mobile UX/UI design. I really appreciated that they were patient and thoughtful while we came up to speed.

I have worked with other agencies for different areas of the company, but this was a particularly collaborative and positive experience. I will certainly engage with this company again for any website needs that we have in the future.

Are there any areas for improvement?

I was very satisfied with their work, In the end, quality is more important than speed and we ended up with a beautiful product.

BACKGROUND

Please describe your company and your position there.

We are a consulting business helping startups to grow. I am the CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teplin, and what were your goals?

The challenge was to launch a pixel perfect new website for an electric vehicle company to get authority at the industry. The Goal was to do it in 45 days from begining to end.

SOLUTION

How did you select Teplin and what were the deciding factors?

Y choose them using upwork after more than 50 applications and 10 interviews. The deciding factor as the 100% reputation of Teplin at upwork, they where big to do the project but small at the same time to give us a personal service. The account manager is so good guy that finally we decided to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We used wordpress as the backend. HTML/CSS/Javascript for the front, creating a custom template. polylang for managing different idiomsof the website. 3 Deliverables: front end, back end, and responsive design.

How many people from the vendor's team worked with you, and what were their positions?

2 Peoples. One account manager and one developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Excellent quality. They do what we plan exactly on time, and even the help us in any technical issue that we need. You can see the results here: scoobic.com

Describe their project management style, including communication tools and timelines.

Comunications using Slack. Milestones using upwork. We planned the upfront. Meetings for every deliverable reviews. Clean and perfect. Very happy.

What did you find most impressive or unique about this company?

Excellent Outcome/Investment ratio. Very autonomous. The team is always open to feedback and reviews.

Are there any areas for improvement or something they could have done differently?

We are from spain and the language to work was english. Sometimes the meetings in a second languages from both sides are slow or difficult. Some times the best way is just to writte your feedback or make some screen captures.

BACKGROUND

Please describe your company and your position there.

I’m an owner of FxAdvice.net which provides educational services to people who want to learn now to trade on financial markets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teplin?

We needed to refine and enhance our website’s design and implement new functions.

What were your goals for this project?

Implementation of new services and features, refresh old design.

SOLUTION

How did you select this vendor?

They were recommended to us by my acquaintance.

Describe the project and the services they provided in detail.

They created the new and much more sophisticated design, developed new required functions and implemented them. After that they change the website’s design to the new one and improve a lot of past mistakes.

What was the team composition?

I contacted with 5 people from the team, each one were responsible for different tasks. I was always updated about the process and can straight contact each one if I wanted to add something new.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The job was done in time which helped us to strengthen our positions in the educational sphere in CIS, cz we early started new promotional campaign.

How was project management arranged and how effective was it?

The most important that everything was done on time, which is a rare occasion (previously had a negative experience). A communication was fast, hence all new amendments were done quickly.

What did you find most impressive about this company?

The most impressive was really fast and effective communication and feedback, which allowed us to be inside the process. Moreover, we had access to everything, hence we had the full control of the development of our project.

Are there any areas for improvement?

As for me, everything was fine, especially in comparison to other developers we previously worked with.

BACKGROUND

Introduce your business and what you do there.

I’m a financial manager at Finances on Fingers. I provide services to people who want to make good deals with their finances but don’t know how to do it properly. I help them save their money each month.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Teplin?

I needed to become better known in my country, so I created profiles on Instagram and Facebook as a financial expert. I asked Teplin to create a website where people could read information about me, make inquiries, and improve their financial management skills.

SOLUTION

What was the scope of their involvement?

Teplin designed and developed my site. It has an email function and a billing system integration. The website was also made as an educational platform to improve financial skills. People who want to make an order just push a button and pay through their credit cards. They created an ad on Google, Instagram, and Facebook about my services.

What is the team composition?

There were around five members involved.

How did you come to work with Teplin?

We’re both from Kyiv, Ukraine. They showed me their portfolio on their website, and they made me a great offer. They had great communication skills and they understood what I needed. They also gave me a great discount.

How much have you invested with them?

I've spent $5,000.

What is the status of this engagement?

I started working with Teplin about one year ago and the relationship is currently ongoing, but it only took 3–4 months to build the website.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There were about 100 people who purchased my offers and came to my educational program; I’m thankful to Teplin.

How did Teplin perform from a project management standpoint?

They use Trello to communicate with me. I can decide on the order in which to do the tasks and they make everything clear. I understand the process as a whole and the deadlines.

What did you find most impressive about them?

Everything is fine for me. I really like collaborating with them and I think they can do a great job for other clients.

Are there any areas they could improve?

They could make the cost of their services a bit cheaper.

BACKGROUND

Introduce your business and what you do there.

I’m the managing partner of PITF, an IT law company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Teplin?

We needed someone to develop our website and we wanted to increase our client base.

SOLUTION

What was the scope of their involvement?

They developed our WordPress website and provided the option to view the website content English or Russian. 

What is the team composition?

We worked with a project manager, a developer, and the owner of the company.

How did you come to work with Teplin?

I often travel to the United States for work. I Googled “web development companies in the United States” and found them on Clutch. I saw that they were from Ukraine and got in touch with them to discuss our project. It was nice because they were fluent in English and Russian. 

What is the status of this engagement?

We started working together in October 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of the work is perfect. It will increase our sales and add value to our business. The collaboration and website are both great. 

How did Teplin perform from a project management standpoint?

Communication is very easy; we use WhatsApp.

What did you find most impressive about them?

They did very well on all points.

Are there any areas they could improve?

No, I’m very satisfied.

BACKGROUND

Please describe your company and position.

 I am the Ecommerce Manager of a retail company 

Describe what your company does in a single sentence.

One stop optical shop, selling our own designed glasses and sunglasses, branded contact lenses, and a full eye care offering in-store. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Teplin to accomplish?
Migration to new shopify theme

SOLUTION

How did you find Teplin?

Online Search

Why did you select Teplin over others?

• High ratings
• Good value for cost

How many teammates from Teplin were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creation of a new product flow, checkout app and PDP page

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Conversion rate increase

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time, and prompt with responses

What was your primary form of communication with Teplin?

Email or Messaging App

What did you find most impressive or unique about this company?

They were very prompt and efficient, and happy to cater to small edits during the process. They were flexible when we made changes to the project. 

Are there any areas for improvement or something Teplin could have done differently?

No improvements needed.