Techlycodes

BACKGROUND

Please describe your company and position.

I am the Purchasing Manager of Global-Pak Inc.

Describe what your company does in a single sentence.

Global‑Pak is a U.S.-based packaging manufacturer and distributor that focuses on industrial, bulk, and custom packaging, with a strong presence in FIBC bulk bags and poly packaging.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techlycodes to accomplish?

• Improve our ERP system with Customization

SOLUTION

How did you find Techlycodes?

Online Search

Why did you select Techlycodes over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Techlycodes were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have used Techly Codes for several different projects now. All of the projects were mainly in Netsuite our ERP system. They have done a lot of customization that has allowed us to improve our process or automate them completely. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have been working with Techly Codes for about a year, and the experience has been outstanding. Their team has helped us with custom script development and several tailored solutions within our NetSuite ERP system. Throughout the process, they took the time to understand our workflows and pain points, and the results have had a significant impact on our operations.

Thanks to their expertise, we were able to automate several tasks that we had previously been doing manually. This has saved us a considerable amount of time across multiple departments and has allowed our team to focus on more important and strategic work. The improvements have not only increased efficiency but also reduced errors and streamlined communication between teams.

Their professionalism, responsiveness, and ability to deliver exactly what we needed have made them a valuable partner to our organization. We look forward to continuing our work with them and highly recommend their services to anyone looking to enhance or customize their NetSuite environment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very timely in working on the projects and getting them completed in time. They were also very good in communicating throughout the process. They completed the projects and always were on top of everything. If needed, they had another team memmber hop on the project to ensure it was completed in time.

What was your primary form of communication with Techlycodes?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Techly Codes was the depth of their knowledge and their strong technical abilities. From the beginning, it was clear that they had a thorough understanding of NetSuite and how to tailor it to meet our specific needs. Their ability to quickly assess our challenges, propose effective solutions, and then execute those solutions with precision truly stood out. They consistently demonstrated expertise, creativity, and a level of competence that gave us confidence throughout the entire project.

Are there any areas for improvement or something Techlycodes could have done differently?

No we were very happy with them and would not suggest any changes

BACKGROUND

Introduce your business and what you do there.

I am the Project Manager at an information technology company that provides enterprise-level data integration, electronic data interchange (EDI), system integration, testing, and support solutions to help businesses automate and streamline B2B and internal data workflows.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techlycodes?

Our goal was to have a dependable NetSuite partner who could take ownership of ongoing support, resolve issues quickly, and enhance NetSuite through customizations and integrations as our business scaled. Techlycodes fit that requirement perfectly.

SOLUTION

What was the scope of their involvement?

Techlycodes provided comprehensive NetSuite managed services, covering daily support, incident management, custom SuiteScript development, integration assistance, system optimization, and continuous enhancements. The main deliverables were reliable ongoing support, timely resolution of issues, and incremental improvements that kept our NetSuite environment efficient and scalable. For example, they implemented custom SuiteScript automations to streamline transaction handling and enhance reporting, along with improvements to our NetSuite integrations with external systems. These enhancements significantly reduced manual work and improved overall system reliability.

How did you find Techlycodes?

Online search and referral.

Why did you select Techlycodes over others?

We chose Techlycodes because of their high ratings, pricing that fit our budget, and the good value for cost they offered.

What is the status of this engagement?

The project started in January 2025 and is ongoing.

How much have you invested with them?

We have spent approximately $50,000 to $199,999 on this project.

How many teammates from Techlycodes were assigned to your project?

There were 2-5 teammates from Techlycodes assigned to our project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As a result of Techlycodes' involvement, we saw a noticeable reduction in manual processing effort, faster issue resolution, and improved stability across our NetSuite environment and integrations. System reliability improved, reporting became more accurate, and our internal team was able to focus more on strategic work rather than day-to-day ERP issues. We saw an estimated 25–30% reduction in manual processing and a noticeable improvement in issue resolution speed, with support turnaround times improving by roughly 30–40% compared to earlier. User satisfaction improved as system issues decreased and processes became more reliable, reducing frustration for day-to-day users. We also saw indirect cost savings by minimizing manual effort, lowering dependency on internal troubleshooting, and avoiding system downtime, which helped our teams operate more efficiently.

What was your primary form of communication with Techlycodes?

We primarily communicated through virtual meetings and email or messaging apps.

How did Techlycodes perform from a project management standpoint?

Techlycodes demonstrated strong project management throughout the engagement. They communicated clearly, prioritized tasks effectively, and consistently delivered work on time. Support requests and enhancements are handled promptly, and timelines are well managed, even when requirements evolve.

What did you find most impressive about them?

What impressed us most was Techlycodes' ownership mindset and depth of NetSuite expertise. They did not just respond to issues—they proactively identified improvements, understood our business context quickly, and consistently provided reliable, high-quality support. Their ability to act like an extension of our internal team made a big difference. Their ownership mindset, responsiveness, and ability to act as an extension of our internal team made the engagement highly successful.

Are there any areas they could improve?

No, everything was great.

BACKGROUND

Introduce your business and what you do there.

We provide fractional integrator/COO services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techlycodes to accomplish for Peak Integrator Solutions?

We needed help with a wide range of projects.

SOLUTION

What was the scope of their involvement?

Techlycodes has helped us improve our customer service and accounting NetSuite processes significantly. The team has worked on our order creation process, kit quantity breakouts, orders coming through correctly from our website, and receipt automation flow.

What is the team composition?

We've worked with 2–5 teammates from Techlycodes.

How did you come to work with Techlycodes?

We found them on Upwork. We chose them because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We started working with them in February 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Techlycodes' work has resulted in time savings and a reduction in errors.

How did Techlycodes perform from a project management standpoint?

We communicate with Techlycodes via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

I'm impressed by Techlycodes' quality-to-cost ratio.

Are there any areas they could improve?

I can't think of anything for them to improve.

BACKGROUND

Please describe your company and position.

I am the Director of an agriculture trading company 

Describe what your company does in a single sentence.

we are into Trading.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techlycodes to accomplish?

• We have hire to automate our instance.

SOLUTION

How did you find Techlycodes?

Online Search

Why did you select Techlycodes over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Techlycodes were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have implemented ERP and done the automation as well. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The NetSuite implementation streamlined our operations, reducing manual processes by over 40%. We saw a 30% improvement in reporting accuracy and cut month-end closing time by 50%. These results significantly improved our efficiency and decision-making.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was structured and efficient. They delivered all milestones on time and maintained clear communication throughout. They were highly responsive to our needs, quickly adapting to any changes and ensuring our priorities were addressed promptly.

What was your primary form of communication with Techlycodes?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their deep expertise in NetSuite and their ability to tailor solutions to our specific business needs. Their proactive approach and commitment to our success truly set them apart.

Are there any areas for improvement or something Techlycodes could have done differently?

I am impressed with the work they provided.

BACKGROUND

Please describe your company and position.

I am the Finance Manager of Leapwork

Describe what your company does in a single sentence.

Software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techlycodes to accomplish?

• Accounts Payable automation
• OCR

SOLUTION

How did you find Techlycodes?

Referral

Why did you select Techlycodes over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Techlycodes were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Techlycodes were tasked with new AP invoice processing tool creation. Whole project was delivered on time and in full with excellent quality. We were very happy with the collaboration and decided to do some other small Netsuite improvements as well in the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project resulted in significant cost savings and quality improvements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Perfect communication and clarify from the beginning to the end of the project

What was your primary form of communication with Techlycodes?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Knowledge and expertise

Are there any areas for improvement or something Techlycodes could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Director Of Enterprise Architecture of Pelican Int'l

Describe what your company does in a single sentence.

We are a wholesaler of building materials

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techlycodes to accomplish?

• Optimize Netsuite
• Multiple Custom Developments
• Scripting & Workflows

SOLUTION

How did you find Techlycodes?

Online Search

Why did you select Techlycodes over others?

• Good value for cost
• Company values aligned

How many teammates from Techlycodes were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Many things over many years. There is nothing they have not been able to help us with

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to make many adjustments in our system to get it exactly how we need it. Many different things over every area fo the system

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time, were very responsive, and extremely proficient in Netsuite

What was your primary form of communication with Techlycodes?

Email or Messaging App

What did you find most impressive or unique about this company?

They can do almost anything and are extremely efficient. A lot of things we did not even have to meet about. I could justr send an email and theyd be on it

Are there any areas for improvement or something Techlycodes could have done differently?

None that I see