TechAhead

BACKGROUND

Please describe your company and position.

I am the CEO of a resale marketplace development company.

Describe what your company does in a single sentence.

Building a solution in the resale marketplace.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire techahead to accomplish?

• Develop Mobile App

SOLUTION

How did you find techahead?

Clutch Site

Why did you select techahead over others?

• High ratings
• Pricing fits our budget
• Company values aligned

How many teammates from techahead were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included building the mobile app from scratch including the UX/UI design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Multiple meetings per week that were called on to clarify and demonstrate the results. Consistent communication loops that provided updates and queries for repeated success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very timely deliverables and the team would not shy away from making suggestions for iterative success.

What was your primary form of communication with techahead?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team was very accommodating and was able to apprehend and respond to my needs. They are structured to be agile and can pivot as many times as you need them to.

Are there any areas for improvement or something techahead could have done differently?

Overall a great experience with the team at Techahead and the only suggestion for improvement would be to continue driving forward their core strengths.

BACKGROUND

Please describe your company and position.

I am the Analyst of a financial services company

Describe what your company does in a single sentence.

We are a private equity firm that focuses on growth oriented mid-market companies across multiple industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire techahead to accomplish?

• Create a mobile app with Resco

SOLUTION

How did you find techahead?

Online Search

Why did you select techahead over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from techahead were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build and design a mobile app using a platform called Resco for one of our portfolio companies, focusing on sales enablement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The app produced higher activity rates and improved quality of life for the sales team. It was well-received by the sales team and management.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager and developer were wonderful to work with and

What was your primary form of communication with techahead?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very accommodating and communicative.

Are there any areas for improvement or something techahead could have done differently?

We are spending some time with them towards the end of the project on refactoring the code and improving its quality and making it more concise. This is something that we both could have prioritized earlier in the project.

BACKGROUND

Please describe your company and position.

I am the Product Manager of TM Training

Describe what your company does in a single sentence.

Safety Training

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire techahead to accomplish?

• Develop JHA Safety Field App
• Develop Administrative web interface panels

SOLUTION

How did you find techahead?

already used prior

Why did you select techahead over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of techahead’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Original JHA App was developed in 2019 but never finished. Regrouped in August 2022 to start project back up. All infrastructure and back end software needed updating to get App functional. Continuing to flush bugs to get this as a minimally viable product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Product is still a work in progress so no measurable outcomes as of yet.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive. Communicated quickly and provided feedback as expected.

What was your primary form of communication with techahead?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Have worked with other companies similar to Techahead and from my experience Techahead is they listen to the customer's needs and act quickly on resolutions.

Are there any areas for improvement or something techahead could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the CPO of Hyduro Inc.

Describe what your company does in a single sentence.

Smart hydration systems and software.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire techahead to accomplish?

• Build iOS, Android, and web apps

SOLUTION

How did you find techahead?

• Online Search

Why did you select techahead over others?

• Close to my geographic location
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

TechAhead helped build the PÜL apps for iOS and Android.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Functional apps released on app store

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They responded quickly to our team's needs.

What was your primary form of communication with techahead?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The size of their team.

Are there any areas for improvement or something techahead could have done differently?

Time estimates were not always achieved.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a property and casualty insurance company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with techahead?

Building something new and have an edge on my competition.

SOLUTION

What was the scope of their involvement?

They have taken this project and made it better and we keep growing.

What is the status of this engagement?

Its ongoing we always find new things to add to our project and the team is always ready for a new challenge.

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

After my review here in Clutch, company CEO personally appointed more staff and fixed all the issues i had.

In what ways can they improve?

If they could code faster, but that is not possible since we would like things done next day and might take hours for new features. Coding takes time and we understand that.

What advice do you have for clients with similar needs to yours?

You have to be very detailed in what you need done or want to accomplish. In our heads we have the idea, but need to better communicate so everyone is on the same page.

UPDATED REVIEW

This review was published on March 22, 2021.

Arnulfo Gonzalez

CEO, Argo Texas Group

Financial Services

1-10 Employees

Houston, Texas

$50,000 to $199,999

Jun 2020 - Ongoing

Project summary

techahead is developing a native iOS and Android app. At the same time, they’re working on building a website to manage all of the data on the app.

Feedback summary

Although techahead has all of the technical skills to complete the project well, they regularly face delays. As a result, the project has lasted twice as long as originally projected. On top of that, the project will cost more than what the client expected.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a property and casualty insurance company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with techahead?

We hired them to develop a mobile app.

SOLUTION

What was the scope of their involvement?

We provided everything they needed to develop the app, including the designs and content. They were supposed to build a native app for iOS and Android, and create a backend site to manage all of our data.

What is the team composition?

We worked with a team of 7–10 people, but I always worked directly with the project manager.

How did you come to work with techahead?

I found them on Clutch. I went through their reviews and their website, and they seemed like the best fit for what we were looking for.

How much have you invested with them?

We’ve spent over $50,000.

What is the status of this engagement?

We started working with them in June 2020 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They give updates on the app so we can test how the app is doing and what they’ve been working on. We see all of the work that they’ve been doing, but there have been a ton of delays. Even at this point, we have no idea when the project will be done and they keep pushing us to give them the final payment. They also tend to deliver things that aren’t a part of our statement of work.

How did techahead perform from a project management standpoint?

We usually communicate through email and Zoom calls. The app isn’t complete. When we signed the contract, the project was supposed to take 5–6 months, but we’ve surpassed that time frame. Based on how the project is going so far, we do not expect to complete development until at least the year mark. It’s also costing us more than expected because of all of the delays, but it would be even more expensive to get out of the project.

What did you find most impressive about them?

From what I’ve seen of their work, they’re actually a pretty good company, but they need to manage the project better.

Are there any areas they could improve?

They could provide better project managers. We noticed that the project manager is don’t comprehend aspects for the project and doesn’t seem to understand what we’re requesting. For example, we suggested that they added a certain feature to the website, and although the developers agreed it was a pretty standard thing to ask for, the project manager seemed lost. He didn’t know what could or couldn’t be done and made it seem like it would take several hundred hours to build.

Do you have any advice for potential customers?

Set expectations on time frames.

Star Ratings

Overall rating: 4

Quality: 4.5

Cost: 4

Schedule: 1

Willing to refer: 3

BACKGROUND

Please describe your company and your position there.

We are the owners of a company who makes educational meal plan and workout videos for women.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire techahead, and what were your goals?

We want to evolve our website membership into a mobile application.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed 10+ companies and we found Techahead to be the most thorough and efficient at what they were offering.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work included developing a mobile application from scratch. The mobile app was designed in accordance to the website version but lots of new features were made.

How many resources from the vendor's team worked with you, and what were their positions?

They had an entire team with each position focusing on a different department.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our members are very happy about the aesthetics and ease of use of the app, it is a great evolution of our membership and members could not be happier with the new features they are experiencing.

Describe their project management style, including communication tools and timeliness.

Project manager was timely and ready to communicate with me on a daily basis. We had good communication the entire time.

What did you find most impressive or unique about this company?

They were very hard working and there to fix any issues immediately. They had a plan for any situation.

Are there any areas for improvement or something they could have done differently?

Majority of the project was great.

BACKGROUND

Please describe your company and your position there.

Chief Executive Officer of Photogram

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire techahead, and what were your goals?

We used Techahead to build a mobile app for our imaging product. The original challenge was building the app itself and testing it to make sure all the settings were accurate in measuring mental performance.

SOLUTION

How did you select this vendor and what were the deciding factors?

As founders, we had already designed a basic mobile web app – then engaged TechAhead to build the production mobile app. They designed and built a native mobile app for iOS and Android.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

iOS, Android, Swift, Kotlin, back-end web dev on AWS.

How many resources from the vendor's team worked with you, and what were their positions?

We had a senior engineer, an iOS engineer, an Android engineer, a quality assurance person and a product manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app is still in production and waiting to be launched, but we have showed prototype apps to many people.

Describe their project management style, including communication tools and timeliness.

Very easy to communicate. Weekly video meetings, conversations via Slack and code management via GitHub.

What did you find most impressive or unique about this company?

Their patience and resilience with us blew me away. The team is always there to help you and find a way to make things work.

Are there any areas for improvement or something they could have done differently?

Been great so far

BACKGROUND

Please describe your company and your position there.

We are an event organizer, financier and producer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire techahead, and what were your goals?

We don't like outsourcing ticketing and scanning to 3rd party providers as the cut they take is often in the hundreds of thousands of dollars.

SOLUTION

How did you select this vendor and what were the deciding factors?

We worked with TechAhead to develop a custom solution in house that will end up saving us lots of money over time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In addition to a custom application, we built the mobile platform to exist by itself (without need for a web application) and tied the platform to robust 3rd party APIs.

How many people from the vendor's team worked with you, and what were their positions?

1 product manager and 3 engineers: one devops, one backend and one frontend engineer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since our first event isn't until the holidays 2023, we have the flexibility to continue fine tuning this version 1.

Describe their project management style, including communication tools and timeliness.

Communication happened through Slack and weekly progress meetings. All meetings were succinct and efficient.

What did you find most impressive or unique about this company?

The team's creativity helped deliver the solution in a fully scalable way and within the timeline and budget.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Todoservy is a services marketplace. I am CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire techahead, and what were your goals?

Solidify our technology, build vital infrastructure and create new platforms within our business.

SOLUTION

How did you select this vendor and what were the deciding factors?

Online. Techaheads experience and understanding of mobile app software development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we had meetings to set up goals and worked through those. We have updated all of our 4 apps and launched them. We were pre launch before.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned and I worked with 4-5 team members

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since launch we have had over 1,000 downloads and are building more deliverables.

Describe their project management style, including communication tools and timeliness.

Project manager is very good . She is very attentive and communicates with our team daily with various communication channels .We love our Project manager ( Swati ) and recommend her and techahead to everyone!.

What did you find most impressive or unique about this company?

They have impressive app development skills as well as communication and understanding of our platform.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am a Director in a mid sized analytics consulting firm

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire techahead?

We were struggling with the quality of UI we were delivering to the client. We need UI/UX designers for uplifting the visuals

SOLUTION

How did you select this agency and what were the deciding factors?

One of my friends recommended Techahead and I reached out to them to seek partnership. I liked the skill set present and body of work delivered for other clients

Describe the project in detail and walk through the stages of the project.

They provided 2 UI/UX designers which were embedded with the large team and we started involving them since the start of the project. Their job was to understand the requirement, translate to mock-ups, get sign-off & input from clients and deliver final mock-ups to the development team.

Describe the recruitment process in detail.

Resume screening followed by an interview

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We got positive feedback from all the end-users on the deliverables from TechAhead and this helped in getting more work.

How effective was the workflow between your team and theirs?

Very effective with proactive engagement from TechAhead team.

What did you find most impressive or unique about this company?

We're impressed with their skill set, communication, and proactiveness.

Are there any areas for improvement or something they could have done differently?

None.