Name: Teak Research Co., Ltd.
Address: The Hive Prakanong, 5th Floor, Chavanich Building, No 38 Soi Sukhumvit 69, Sukhumvit Road, Prakanong Nua, Wattana, Bangkok, Thailand, 10110, TH
Telephone: 02-096-2879
Price range: $150 - $199
Rating: 4.7

Insights that Drive Design

Teak Research is the first market research in Thailand specializing in research agency that delivers deep market insights and strategies to help businesses succeed in Thailand’s dynamic market.

With expertise in human-centered design and market research, the company specializes in understanding consumer behaviors, market trends, and cultural nuances to inform strategic business decisions.

Min project size
$25,000+
Hourly rate
$150 - $199 / hr
Employees
2 - 9
Locations
Bangkok, Thailand
Year founded
Founded 2013

Service Lines

Market Research: 100%

Select Focus Area

Market Research Focus

Market Research Interviews: 75%
Observational Research: 10%
Market Analysis: 5%
Market Research Data Analysis: 5%
Market Research Data Reporting: 5%

Industries

Real estate: 26%
Information technology: 21%
Financial services: 13%
Government: 10%
Retail: 10%
Telecommunications: 10%
Consumer products & services: 6%
Other industries: 4%

Clients

Enterprise (>$1B): 90%
Midmarket ($10M - $1B): 10%

Pricing Snapshot

Min. project size $25,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.5 /5

What Clients Have Said

Teak Research Co., Ltd. offers good value for cost, with project investments ranging from $10,000 to $480,000. Clients appreciate their flexibility and timely delivery, though some note they are not the cheapest option. Overall, they are seen as a strong partner for market research.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 8 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Teak Research Co., Ltd. Review Insights

Overall Review Rating

4.7

Quality 4.7
Schedule 4.8
Cost 4.5
Willing to Refer 4.9

Top Mentions

Review Highlights

Strong Project Management

Teak Research Co., Ltd. consistently delivered on time, maintained clear communication, and managed projects efficiently across various engagements. Clients praised their ability to meet deadlines and handle complex project requirements.
Cultural and Contextual Expertise

Multiple clients highlighted Teak's ability to provide valuable cultural and contextual insights, crucial for understanding local markets. This expertise was often cited as a key reason for selecting Teak over other vendors.
Room for Expansion and Scaling

Some clients noted that while Teak is effective, they are still a small company. There is potential for them to expand to handle larger projects and multiple engagements simultaneously.
High Client Satisfaction and Trust

Teak Research Co., Ltd. maintained high levels of client satisfaction, with many clients expressing trust in their capabilities and a willingness to continue partnerships on future projects.
Professionalism and High-Quality Outputs

Clients were impressed by Teak's professionalism and the high quality of their deliverables. Their work was described as thorough, insightful, and impactful, contributing significantly to client projects.
Effective Team Collaboration

Teak Research Co., Ltd. was noted for their seamless integration with client teams, often being treated as an extension of the client's own staff. This collaborative approach was appreciated by clients.

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Teak Research Co., Ltd. Reviews

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Market Research Transcription Translation
Confidential
July - Aug. 2022

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"The team continuously demonstrated great listening."

May 8, 2023

Product Design Manager, INCOME

Yvonne Liew

Financial services
Singapore
501-1,000 Employees
Online Review

An insurance company hired Teak Research Co., Ltd. to run ethnographic research in Thailand. The goal was to gain insights in the insurance landscape of the target country and identify their customers' needs.

Teak Research Co., Ltd. delivered the client's needs within a short timeline. Their output quality was great, and the team was highly collaborative throughout the process. Moreover, their resources were great listeners. They leveraged their experience to successfully execute the project plan.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Product Design Manager of INCOME

Describe what your company does in a single sentence.

Income Insurance Limited (Income) is one of the leading composite insurers in Singapore, offering life, health and general insurance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Teak Research Co., Ltd. to accomplish?

Partner with the team to run ethnographic research in Thailand.

SOLUTION

How did you find Teak Research Co., Ltd.?

Online Search

Why did you select Teak Research Co., Ltd. over others?

Pricing fit our budget
Great culture fit
Company values aligned

How many teammates from Teak Research Co., Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

With the vision to bring product to regional, Thailand is identified as the second market for product penetration. The aim of the research is to gain insights of Thailand insurance landscape, identify local nuances, uncover needs, behavior, drivers, lack of and demands during consumer's purchasing journey, learn about the end-to-end journey of financial advisor's selling experience. At the end of the study, the deliverables are key insights, experience map, market and cultural nuances, develop market personas, ideate possible experience journey in market based on the study output.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Throughout the study, there were continuous collaboration between both teams. At the end of the study, the team is able to support the expected deliverables in a short timeline, delivering with excellence towards execution with great quality output.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There were 3 researchers assigned for the 6 weeks study. Despite the project timeline being tight for interim research, the team continuously demonstrated great listening, actively participating to suggest and chime in with their expertise in the topic. At the end of the study, they have also plan for an ideation to run with the developed personas, and are able to deliver the synthesis from the study, as well as the newly ideated experience journey map.

What was your primary form of communication with Teak Research Co., Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

They have prior research expertise in ethnographic studies with other industries, hence being able to match the expectation of deliverables of a synthesis report and not a usability report.

Are there any areas for improvement or something Teak Research Co., Ltd. could have done differently?

Dedicated team to the project. The lead researcher was on a shared resource during the project.

RATINGS

5.0

Market Research
Market Research Interviews
+2
Confidential
Aug. - Sep. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They delivered the outputs to a high standard."

Apr 17, 2023

Marketing Group Head, Apple & Pear Australia

Michelle Evans

Other industries
United Kingdom
11-50 Employees
Online Review
Verified

A fresh produce marketing firm hired Teak Research Co., Ltd. to conduct intercept interviews in retail stores. The team aimed to understand consumer perceptions and find opportunities for the client's brand.

Teak Research Co., Ltd. delivered great work. The team was excellent and had clear timelines. Their resources were also highly responsive. Moreover, they quickly understood the client's needs and delivered high-quality outputs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Group Head of Marketing of Apple and Pear Australia

Describe what your company does in a single sentence.

market fresh produce brands

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Teak Research Co., Ltd. to accomplish?

understand consumer perceptions
uncover what opportunities were available for the brand

SOLUTION

How did you find Teak Research Co., Ltd.?

Online Search

Why did you select Teak Research Co., Ltd. over others?

Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

What was the size of Teak Research Co., Ltd.’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Intercept interviews were completed in key retail stores, smaller focus groups including tasting of the brand and competitors

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

a face to face presentation that included key consumer insights, taste performance, key usage and attitudes on the category, and recommendations for the brand

Describe their project management. Did they deliver items on time? How did they respond to your needs?

the excellent, clear timeline that was followed, very responsive

What was your primary form of communication with Teak Research Co., Ltd.?

Virtual Meeting
Email
Messaging App

What did you find most impressive or unique about this company?

They quickly understood the category, were great to work with, and they delivered the outputs to a high standard.

Are there any areas for improvement or something Teak Research Co., Ltd. could have done differently?

none.

RATINGS

5.0

Market Research
$10,000 to $49,999
Aug. - Oct. 2016

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"They have very high capabilities and skills."

Feb 21, 2020

Partner, For Tam Consulting

Krittinee Nuttavuthisit

Retail
Bangkok, Thailand
1-10 Employees
Online Review
Verified

Teak Research Co., Ltd. provides consumer research services focused on learning more about a target audience in the retail space.

The partnership resulted in concrete ideas that could be transformed into designs. The vendor maintained a smooth workflow complimented by their professionalism.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Consulting. Partner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teak Research Co., Ltd.?

Consumer research

What were your goals for this project?

Consumer behaviors: Chinese and Thai tourists

SOLUTION

How did you select this vendor?

I've worked with the founder in the other projects.

Describe the project in detail.

Ethnography research. Accompany target consumers to ecperience the retail space.

What was the team composition?

Teak's team of researchers working with me and the clients to ensure the data collected can support the new retail design.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Ideas and specific concepts for design development.

How effective was the workflow between your team and theirs?

Very fluid. Collabrating as one team.

What did you find most impressive about this company?

Professionalism. They have very high capabilities and skills.

Are there any areas for improvement?

More members of the team to support larger project.

RATINGS

5.0

"Splendid partner to support business development"

Showing 11-13 of 13 Reviews

Locations (1)

The Hive Prakanong, 5th Floor, Chavanich Building, No 38 Soi Sukhumvit 69, Sukhumvit Road, Prakanong Nua, Wattana Bangkok, Thailand 10110

6 - 9

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Teak Research Co., Ltd.

Insights that Drive Design

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What Clients Have Said

Most Common Project Size

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Teak Research Co., Ltd. Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Strong Project Management

Cultural and Contextual Expertise

Room for Expansion and Scaling

High Client Satisfaction and Trust

Professionalism and High-Quality Outputs

Effective Team Collaboration

Reviews mentioning:

Teak Research Co., Ltd. Reviews

Ethnographic Research Services for Insurance Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Intercept Interviews for Fresh Produce Marketing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Market Research for Consulting Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Locations (1)

Teak Research Co., Ltd.

Insights that Drive Design

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

Teak Research Co., Ltd. Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Strong Project Management

Cultural and Contextual Expertise

Room for Expansion and Scaling

High Client Satisfaction and Trust

Professionalism and High-Quality Outputs

Effective Team Collaboration

Reviews mentioning:

Teak Research Co., Ltd. Reviews

Ethnographic Research Services for Insurance Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Intercept Interviews for Fresh Produce Marketing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Market Research for Consulting Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Location

Locations (1)

Contact

Connections