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Softmax Data Inc.

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Production grade AI Engineering

Softmax Data is a Vancouver-based AI engineering consultancy that builds production AI systems for enterprise and mid-market companies. Founded in 2019, we specialize in four areas: document AI pipelines for regulated industries, AI agent development (orchestration, end-to-end agentic systems, context engineering, and context storage), model development and LLM fine-tuning, and data foundations, including Databricks implementation and ETL pipelines.

  • Min project size
    $50,000+
  • Hourly rate
    $200 - $300 / hr
  • Employees
    10 - 49
  • Locations
    Vancouver, Canada
  • Year founded
    Founded 2019

Overview by:

Reviewer avatar
Jia Chen
CEO About the Team

1 Locations

  • Vancouver , Canada

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    Pricing Snapshot

    Min. project size $50,000+
    Avg. hourly rate $200 - $300 /hr
    Rating for cost 5 /5

    Most Common Project Size

    Confidential based on 1 review
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Overall Review Rating

    5.0

    • Quality

      5.0 /5

    • Schedule

      5.0 /5

    • Cost

      5.0 /5

    • Willing to Refer

      5.0 /5
    See all 1 Reviews

    Softmax Data Inc. Reviews

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    AI Development for Growth Marketing Agency

    • AI Agents AI Development Generative AI
    • Confidential
    • Oct. 2025 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They're creating actual AI-native products that are fully production-ready."

    Apr 2, 2026
    CEO, Flywheel Digital
    Michael Steele
    Verified
    • Advertising & marketing
    • Vancouver, British Columbia
    • 11-50 Employees
    • Online Review
    • Verified

    Softmax Data Inc. has developed an AI data analysis tool for a growth marketing agency. The team has built the product to ingest a wide range of client data and has applied the client's analysis framework.

    Showing 1-1 of 1 Reviews

    Our Story

    In 2018, our founder built a deep learning model on a single Nvidia 1080Ti to resolve identities across social networks. The startup didn't survive, but the conviction did: AI solves real business problems that nothing else can. Softmax — named after the activation function that turns raw outputs into possibilities — was founded on three values: fiduciary duty to our clients, honesty about what AI can and can't do, and relentless curiosity to stay ahead of a field that changes weekly. Seven year

    Meet the Team

    Jia Chen

    Jia ChenCEO

    25 years building software from end to end; experience as a system architect and product manager; certified by AWS, Databricks, and Google on AI and Machine Learning. MSc. with research topic on distributed computing; MBA from Emory

    What Sets Us Apart

    150+ production systems shipped

    We don't build demos. Every system we deliver runs in production — processing real data, serving real users, under real SLAs. That's 150+ times we've navigated the gap between "works in a Jupyter notebook" and "works in your business."

    AI-only since 2019

    We're not a mobile/web app shop that added AI to the menu. We've done nothing but AI engineering for seven years — models development, document intelligence, agents, automation, and data foundations. When your project hits an edge case at 2 AM, our team has seen it before.

    AI agents engineered, not vibe-coded

    We design orchestration, context engineering, human-in-the-loop gates, and swarm structures with guardrails and security. We built Engram — an open-source context database mimicking brain functions — because nothing else solved agent memory decay.

    Quick Facts

    7 years in business

    Commonly Asked Questions

    We've never had a failed project. That's by design — we align on clear success metrics with every client before work begins, and our billing structure is tied to delivery. If the project doesn't succeed, we don't bill. That forces both sides to be rigorous about what "done" means from day one. Across 150+ engagements, we've generated over $72M in cumulative business value through automation savings, revenue-generating AI features, and error prevention.

    Knowledge transfer isn't a phase at the end — it happens throughout the entire engagement. We check code into your repo regularly, keep README and design documents updated as we build, and our engineers are available in real time via Slack or Teams to walk through how every MCP, API, or model integration works. Biweekly demos mean your team sees the system evolve and can ask questions along the way — not scramble to understand it after we're gone. At project close, we run a formal handoff session to answer remaining questions, sign off on documentation, and certify that all proprietary data and records are destroyed on our end. You own 100% of the code and IP. Our goal is to leave your team fully capable of maintaining and extending what we built — not dependent on us.

    We start resource planning the moment we send the SOW, so when you sign, we kick off sprint planning on day one — no 3-week ramp-up. Clients typically see a working demo within 2 weeks and a production deployment within 4 weeks. Our typical engagements run 1–6 months depending on scope, and our fastest contract-to-production delivery was 4 weeks. We move fast because we've done this 150+ times and our team doesn't need to learn the fundamentals on your project.

    We take on AI engineering projects that are headed for production — document AI pipelines, AI agent systems, LLM fine-tuning, workflow automation, and data foundations (Databricks, ETL). We don't do prototypes, and we don't do design or mobile/web app development — though we have trusted partners we refer that work to. We work best with teams that have a clear business problem, a commitment to shipping, and the readiness to invest in a production-grade solution. If you're exploring whether AI fits your use case, we're happy to help figure that out in a discovery call.

    Full transparency. Every client gets a JIRA board with real-time visibility into what we're working on, and invoices include timestamped hour logs. We run daily standups that clients can join ad-hoc, plus biweekly demo and planning meetings. Between meetings, we're available in real time via Slack or Microsoft Teams. We ask each client to designate a point of contact for system access and questions, but we're equally comfortable embedding with your full engineering team when the project calls for it.

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    Verified Client Reviews
    1
    Overall Review Rating
    5
    Source
    Clutch
    Last Updated
    April 2, 2026

    Business Entity

    Business Entity Name Softmax Data Inc.
    Source Canada's Business Registries
    Jurisdiction of Formation Canada
    Date of Formation February 12, 2019
    Status Active
    Last Updated March 31, 2026
    ID Registry ID: BC1197460 Business Number (BN): 711503482

    Credit Report Results

    International Credit Risk Assessment Very Low Risk
    Source Creditsafe
    Last Updated March 31, 2026
    Learn More About The Clutch Verification Process

    Locations (1)

    1200 - 555 West Hastings Street Vancouver, Canada V6B 4N4

    16 - 20

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    Flywheel Digital

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    Michael Steele