SmartSites

BACKGROUND

Please describe your company and your position there.

We provide online arbitrage leads. I am the owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

We needed someone to manage our company's entire Google Ads campaigns. We wanted to boost conversions and decrease conversion-costs.

SOLUTION

How did you select this vendor and what were the deciding factors?

I interviewed several competing firms. This company had the best combination of expertise, fee structure and membership terms.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We needed the company to optimize our current ad campaigns, launch new ones, and do the analysis to help guide our ad spend.

How many people from the vendor's team worked with you, and what were their positions?

I worked with one person—my account rep.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My conversions--per-month rose approximately 50%, and my costs came down by a similar margin.

Describe their project management style, including communication tools and timeliness.

Joel was fantastically responsive, communicative and helpful in his responses to my many questions.

What did you find most impressive or unique about this company?

They delivered incredible value for the money that I paid them.

Are there any areas for improvement or something they could have done differently?

Not really. I'm super impressed and satisfied.

BACKGROUND

Please describe your company and your position there.

I am the owner of Harbourside Communications, a small business call center.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

Google Ads. Drive new clients

SOLUTION

How did you select this vendor and what were the deciding factors?

Peter made us want to move forward

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Google ads.

How many people from the vendor's team worked with you, and what were their positions?

1 PPC Analyst

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Continue to drive new clients

Describe their project management style, including communication tools and timeliness.

They provide such an unreal communication process.

What did you find most impressive or unique about this company?

Communication

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I'm CEO of a healthcare credentialing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites?

Troubleshooting WordPress issues.

SOLUTION

How did you select this vendor and what were the deciding factors?

We work with SmartSites regularly and are always pleased.

Describe the project in detail and walk through the stages of the project.

Troubleshooting WordPress issues.

How many resources from the vendor's team worked with you, and what were their positions?

Project Manager, Deniz, including 2–3 of his colleagues.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Problem solved quickly and correctly. 

How effective was the workflow between your team and theirs?

Very efficient and effective

What did you find most impressive or unique about this company?

I am so grateful for the support we receive from SmartSites. Their whole team was responsive and thorough, and their expertise was invaluable. invaluable!

Are there any areas for improvement or something they could have done differently?

Nope-- everything was super!

BACKGROUND

Please describe your company and your position there.

I'm the general manager of a manufacturing plant. We build wood, coal, combination, waste-oil boilers and furnaces. We also build free-standing coal stoves.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

We desperately needed to increase our rankings on Search engines, and to generate more sales through our websites.

SOLUTION

How did you select this vendor and what were the deciding factors?

Looked at a few local smaller vendors but SmartSites had more experience and has a larger pool of people to pull talents from.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

conduct audits of the sites and found lots of issues, have since fixed some but are still working on others. writing blog posts, adding new pages. Started a Google ad campaign, set up tracking for all needed metrix

How many resources from the vendor's team worked with you, and what were their positions?

I have personally only worked with two team members, Project Manager and a PPC analyst

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Increased traffic, increase ranking, the site is faster and smoother. We have yet to see any ROI from the ad campaigns

How effective was the workflow between your team and theirs?

we email throughout the month. questions are answered quickly and problems are typically fixed the first or second time.

What did you find most impressive or unique about this company?

They can tackle any task or problem with their diverse team.

Are there any areas for improvement or something they could have done differently?

There has been a few things that haven't been remedied as quickly.

BACKGROUND

Please describe your company and your position there.

Home Decor - Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

Generate sales and increase visitors to my store

SOLUTION

How did you select this vendor and what were the deciding factors?

Expertise and fair pricing

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

To increase number of visitors and sales via PPC (Google Ads)

How many people from the vendor's team worked with you, and what were their positions?

3 , Account Manager, PPC Analyst , Office Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It was a great experience working with Adam, Anthony, and Christine, despite all the challenges we faced as one team. SmartSites team has both expertise and experience, and, above all, they are pretty supportive and helpful. I will keep working with them once again soon.

Describe their project management style, including communication tools and timeliness.

They are yite responsive and supportive

What did you find most impressive or unique about this company?

They worked as a team and went the extra mile to achieve positive results. 

Are there any areas for improvement or something they could have done differently?

To add other types of digital marketing services to their portfolio .

BACKGROUND

Please describe your company and your position there.

Sales and operations manager for a wholesale and retail leather jacket company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

increase traffic and sales online

SOLUTION

How did you select this vendor and what were the deciding factors?

compared cost, contract length, references

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

SEO and PPC management

How many resources from the vendor's team worked with you, and what were their positions?

two, not sure

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

increased traffic and sales from PPC

How effective was the workflow between your team and theirs?

fine

What did you find most impressive or unique about this company?

Their PPC service is great.

Are there any areas for improvement or something they could have done differently?

Seo services overpriced

BACKGROUND

Please describe your company and your position there.

I worked with SmartSites while with Ever Accountable in the role of Marketing Team Lead

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites?

We were looking to grow in the United States and expand advertising in other countries as well. Additionally, our previous ads manager was unresponsive and passive in their services. We were looking for a company that would be invested in the projects we had going on.

SOLUTION

How did you select this vendor?

We interviewed 5 companies for ongoing ad services. SmartSites hit all the right marks when it came to technical knowledge, communication, ads reporting/data analytics, and value for cost.

Describe the scope of their work in detail.

Our account manager Joel Eisenschmidt was incredibly helpful and responsive. We use SmartSites for both Google and Microsoft Ads. We saw happy changes in our Google Ads almost immediately, and the CPC on our Microsoft Ads was unreal!

What was the team composition?

We worked closely with Joel Eisenschmidt, but also had several other team members who were involved in the initial onboarding process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We saw positive growth in both our Google and Microsoft Ads.

How effective was the workflow between your team and theirs?

We met bi-weekly with our account manager, but Joel was incredibly responsive to jump onto meetings if there was something time sensitive to take care of.

What did you find most impressive about this company?

Their technical knowledge and implementation of SmartSites is very impressive.

Is there any area for improvement or anything that could have been done differently?

I do not have any real critiques of the company. We were very happy with their services.

BACKGROUND

Please describe your company and your position there.

I am the owner and operator of this company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

I hired SmartSites to help me create, design, test and run ads on various social media platforms, as well as optimize the website by improving SEO.

SOLUTION

How did you select this vendor and what were the deciding factors?

We started with a Google search and continued from there cross-comparing reviews and user experiences with different agencies. SmartSites stood out from the rest in the incredible reviews, cost friendliness and responsiveness in the beginning phases.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

In the beginning, SmartSites helped us to create and understand goals for our company with SEO and ads. From there, they began designing incredible high-quality visuals, designs and ads that are now starting to run on various platforms. They have also been doing extensive market research, competitor analysis and have identified optimal keywords to begin targeting with SEO.

How many people from the vendor's team worked with you, and what were their positions?

I worked mainly with 3 different members of the team who worked on PPC and SEO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes, we have identified extremely high quality keywords, relevant competitors in our niche, they have created high quality visuals and ads and are beginning to launch the ad campaign.

Describe their project management style, including communication tools and timeliness.

They've been incredibly responsive, easily reachable and have answered all questions along the way. Everything delivered has been high quality and timely.

What did you find most impressive or unique about this company?

What I find most unique is the perfect balance SmartSites strikes between handling the details, and allowing us to be part of the process as well. They are extremely transparent and communicative along the way.

Are there any areas for improvement or something they could have done differently?

I can't think of any suggestions for improvement. It's all been perfect!

BACKGROUND

Please describe your company and your position there.

We manufacture countertops for the New England area, Customers relation manager. To build up new customers and build the relationship with them.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites?

Looking for a new way to build up business by using the internet leads

SOLUTION

How did you select this vendor and what were the deciding factors?

Has a great resume and web site design with a lot to offer.

Describe the project in detail and walk through the stages of the project.

After having a few meeting and discussing design’s and what area we were going to cover they created it all and put us online.

How many resources from the vendor's team worked with you, and what were their positions?

2 a manager and a web designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We started off slow but things progressed as we moved along, but because of lack of demand it started to slow down.

How effective was the workflow between your team and theirs?

The work flow went great between us, they have great communication and fallow up.

What did you find most impressive or unique about this company?

The way they collect and research the data that the business gathers up are impressive.

Are there any areas for improvement or something they could have done differently?

Things can always be improved but for what we needed done they did very well.

BACKGROUND

Please describe your company and your position there.

We are an E-commerce company focusing primarily on proprietary vehicle specific lighting kits.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

We hired SmartSites to improve our standing with google Ads and create more sales. Our goal was to move on from the mess the previous company had made and tanked our sales.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did a lot of research and online and SmartSites seemed to be a great fit after the initial consultation. Everyone there is extremely personable and stays in constant communication.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After the consultation the team immediately went to work. They fixed several of our old campaigns and took a more modern approach to things. Rich use a strategy that would learn based off of information the campaigns received from google and it has made a huge difference. Overall the strategy seems to be far superior than those used by other companies.

How many people from the vendor's team worked with you, and what were their positions?

Two, both named Rich, one being from the sales/customer connection side and Rich who runs our campaigns and manages the day-to-day. Both are incredible and do a fantastic job.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Not only have we gotten back on track with sales thanks to SmartSites, we have actually seen an increase in sales in products we typically did not sell before, which is a testament to their knowledge and expertise.

Describe their project management style, including communication tools and timeliness.

We meet as often as needed. Rich is always incredibly responsive to emails and is open to suggestion as well as giving advice. It is all around a great relationship.

What did you find most impressive or unique about this company?

The communication is what makes it fantastic. I really feel like any concern or issue we have is addressed immediately and rectified in an extremely timely manner.

Are there any areas for improvement or something they could have done differently?

Everything has been smooth sailing with SmartSites. The only issues we have had are product approvals but those are a google issue and out of Smart Sites control.