SmartSites

BACKGROUND

Please describe your company and your position there.

Director of Operations

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites?

We hired SmartSites to help us with lead generation.

SOLUTION

How did you select this vendor?

Through a recommendation and meeting with the project team. Zach has been an all-star and actively helps drive value month after month.

Describe the scope of their work in detail.

Create ad copy and marketing campaigns across different platforms.

What was the team composition?

I worked closely with Zach and occasionally checked in with the executive team. Zach felt like an extension of our company and a true team player. He takes feedback well and helps drive value.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Like any project, it takes time to define the issue and work toward a solution. SmartSites explained this to us and made us a part of the creative process. We were encouraged to keep a continuous feedback loop so we could refine the campaigns. We got better quality leads over time.

How effective was the workflow between your team and theirs?

Very effective! Meet weekly or monthly depending on changing needs. Zach was very accommodating with his schedule and provided ad hoc meetings as needed.

What did you find most impressive about this company?

I like that I only have to talk to one person to get stuff done!

Is there any area for improvement or anything that could have been done differently?

Not really.

BACKGROUND

Please describe your company and your position there.

Creative studio manger for a fashion & sneaker boutique

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

Digital marketing and the goal was to increase revenue from PPC ads and SEO

SOLUTION

How did you select this vendor and what were the deciding factors?

Researched multiple agencies and interviewed a few - deciding factor was SmartSites overall enthusiasm and skill set.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Facebook ads, PPC ads, SEO (organic) optimization

How many resources from the vendor's team worked with you, and what were their positions?

2, Chris (SEO) and Zach (PPC)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

high ROI adn ROAS

How effective was the workflow between your team and theirs?

Very effective and timely, they are always responsive and receptive to feedback

What did you find most impressive or unique about this company?

We're amazed by their commitment to making our wishes come true.

Are there any areas for improvement or something they could have done differently?

Understanding brand guidelines and direction

BACKGROUND

Please describe your company and your position there.

We are a Full Service Advertising Agency which I own.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

We hired SmartSites initially to help realize a market for us to provide better SEO. Upon completion and success, we expanded to SEM, Social and Programitic. We expect to 2X + spending with SmartSites in 2023

SOLUTION

How did you select this vendor and what were the deciding factors?

Selection was based on capabilities, experience and transparency.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

• SEO - over 100 active clients achieving 50% - 100% in Organic Traffic growth
• SEM - over 100 clients ever improving SEM performance measured by click volume, conversions and sales
• Social - over 50 clients revamping Social presence and increasing Audience and Engagement

How many resources from the vendor's team worked with you, and what were their positions?

Our Client Services Team works daily with 5 key people at SmartSites:

• Founder
• Customer Services
• Social Members
• Accounting

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

• 50% - 100% Organic Traffic growth
• Ever improving SEM performance with every client - clicks, conversions and sales
• Improved Social presence and engagement

How effective was the workflow between your team and theirs?

Extremely effective! We have even incorporated many of the management processes within our agency with excellent results

What did you find most impressive or unique about this company?

Founders are very impressive: super industry knowledge, capabilities and experience and genuinely interesting and engaging people. A true pleasure to work with

Are there any areas for improvement or something they could have done differently?

No, they were beyond all expectations.

BACKGROUND

Please describe your company and your position there.

I'm the Marketing Director of an Automotive Dealership group. We have five rooftops.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

SEO and PPC. Our goals were to keep growing traffic every month and SmartSites makes sure we continue to do so.

SOLUTION

How did you select this vendor and what were the deciding factors?

We heard about them from a colleague. Our deciding factor was what they promised to deliver, and they haven't ever fallen short of it once.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They do our SEO content writing every month and manage all our PPC campaigns. They send us detailed reporting every month that we're always happy with.

How many people from the vendor's team worked with you, and what were their positions?

Three. The Co-Founder, the PPC Analyst, and the Billing Specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Every month we continue to grow in results and traffic.

Describe their project management style, including communication tools and timeliness.

They are amazing. Always helpful, always on time.

What did you find most impressive or unique about this company?

It doesn't feel like we're working with a vendor - it feels like a partnership.

Are there any areas for improvement or something they could have done differently?

No - they are amazing in all aspects.

BACKGROUND

Please describe your company and your position there.

Employment Law Firm. Owner and lead attorney.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

Development, PPC, SEO

SOLUTION

How did you select this vendor and what were the deciding factors?

Months of research both online and word of mouth; numerous interviews of prospective companies.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Comprehensive web development, content creation, and PPC keyword analysis and management.

How many people from the vendor's team worked with you, and what were their positions?

5

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Great conversion rates; paying for itself multiple times over.

Describe their project management style, including communication tools and timeliness.

Immediately responsive; multiple agents ready for each aspect of the project.

What did you find most impressive or unique about this company?

Consistency in each and every area including development, management, customer service, billing, and comprehensive support.

Are there any areas for improvement or something they could have done differently?

They've been thoroughly responsive to each and every request and comment I've made.

BACKGROUND

Please describe your company and your position there.

We manufacture Photonics Components and systems. I am the General Manage.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

SEO and Google Adwords PPC.

SOLUTION

How did you select this vendor and what were the deciding factors?

Internet Search. Interview process positive and pricing within budget.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

SEO and PPC.

How many people from the vendor's team worked with you, and what were their positions?

Three members that we engage with , 2 for SEO and 1 for PPC.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Excellent support and actions for the PPC campaign. Somewhat underwhelmed with the SEO strategy, planning, actions. Expected more suggestions and changes to improve SEO.

Describe their project management style, including communication tools and timeliness.

Used Google platforms which is fine. Meetings scheduled regularly and flexible to our schedules.

What did you find most impressive or unique about this company?

They have strong experience, collaboration and actions on the PPC side.

Are there any areas for improvement or something they could have done differently?

SEO improvement as per above comments. The SEO team is very positive and cordial, though, wanting to see a better strategy/plan/actions that would have more impact to our SEO rankings. Ratings below are intended for PPC.

BACKGROUND

Please describe your company and your position there.

Marketing manager for an online transportation platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

Needed a marketing plan

SOLUTION

How did you select this vendor and what were the deciding factors?

SEO marketing plan

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Digital marketing, email marketing

How many resources from the vendor's team worked with you, and what were their positions?

5

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Luna Silva is the one you need to work with. She will go above and beyond to deliver quality content and is super awesome to work with. I really enjoyed working with Luna and she made a difference at SmartSites.

How effective was the workflow between your team and theirs?

Luna Silva is the one you need to work with. She will go above and beyond to deliver quality content and is super awesome to work with. I really enjoyed working with Luna and she made a difference at SmartSites.

What did you find most impressive or unique about this company?

Luna Silva is the one you need to work with. She will go above and beyond to deliver quality content and is super awesome to work with. I really enjoyed working with Luna and she made a difference at SmartSites.

Are there any areas for improvement or something they could have done differently?

Luna Silva is the one you need to work with. She will go above and beyond to deliver quality content and is super awesome to work with. I really enjoyed working with Luna and she made a difference at SmartSites.

BACKGROUND

Please describe your company and your position there.

Retail/ owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites?

Google Shopping / Search Ads

SOLUTION

How did you select this vendor and what were the deciding factors?

I've chosen them because of their expertise and experience, not to mention their good reviews and happy clients.

Describe the project in detail and walk through the stages of the project.

Set up shopping ads which bring in revenue

How many resources from the vendor's team worked with you, and what were their positions?

I've worked with Isaah

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our ROI has been steadily increasing which is great

How effective was the workflow between your team and theirs?

very effective

What did you find most impressive or unique about this company?

The speed and dedication in getting our account set up. We were under a very short timeline

Are there any areas for improvement or something they could have done differently?

nothing

BACKGROUND

Please describe your company and your position there.

I am the COO of a fintech called Money Masters

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites?

We used smart sites to increase our online exposure with search engines

SOLUTION

How did you select this vendor and what were the deciding factors?

We are a B2C company who relies heavily on its online visibility. We previously worked with another company but we did not see any increase in our visibility.

Describe the project in detail and walk through the stages of the project.

As we started our partnerships we didnt know what to expect, but after 12 months of working together the results have been impressive. We improved our online presence and with their help we understood what we could do to keep improving

How many resources from the vendor's team worked with you, and what were their positions?

Our main point of contact was billing specialist Beth.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Exposure results were increasingly evident after 12 months

How effective was the workflow between your team and theirs?

Very effective

What did you find most impressive or unique about this company?

Their execution and reliability were impressive.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the marketing director of our company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

Google ADs PPC management

SOLUTION

How did you select this vendor and what were the deciding factors?

Google ads

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our goal was to increase leads through google ads and smartsites helped

How many people from the vendor's team worked with you, and what were their positions?

3 people

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Google ads management was great

Describe their project management style, including communication tools and timeliness.

Smartsites was great at communication and listening to our requests.

What did you find most impressive or unique about this company?

Communication was great

Are there any areas for improvement or something they could have done differently?

No