Simform

BACKGROUND

Introduce your business and what you do there.

I am the founder of a social benefit health startup. We create digital communication tools that help families of premature infants understand their child’s medical journey while they’re in the intensive care unit.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simform?

We wanted to create digital tools based on the patient-centered empathic models that we have developed as a company.

SOLUTION

What was the scope of their involvement?

Our organization has done a lot of research both on the medical side and on the social science side and wanted a firm that could understand the nuances of that research and then help us apply and create tools based on it. They have built two apps for us, creating the backend and admin panels completely from scratch.

What was the team composition?

There are about 3–4 members of their team working on our project, including a tech lead.

How did you come to work with Simform?

We interviewed about 10 different firms and found them to be the most professional and the quickest to understand and move on the project, so we decided to go with them.

What is the status of this engagement?

The project started around January 2020 and we are continuing to work with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

On the whole, Simform is just an incredibly professional and effective team. They consistently deliver a really high level of coding and are able to finish their projects with very few bugs. All of their team members are really engaged, and you get to know them well throughout the work, so you know they are delivering their best work to you every time.

How did Simform perform from a project management standpoint?

They have done a great job in working with us to manage the project so far. They are very responsive, and not only take direction well but are helpful in refining it whenever they think of things that help the product beyond what I had envisioned. In general, they are also highly organized and efficient at all times.

Their team is incredibly flexible in the ways in which they work with their clients. I’m personally a very hands-on founder, so I like to handle project management on my side of the engagement, and I really appreciate their willingness to let me interact directly with the developers and other individuals we need when we need them. They have been extremely adaptable to our workflow throughout the project so far.

What did you find most impressive about them?

I really enjoy working with their whole team. On top of that, they are consistent about giving you the same people to work with so that they know your project already and you aren’t constantly having to worry about onboarding a new developer. That extra care goes a long way in contributing to the overall success of our collaboration.

Are there any areas they could improve?

The only thing I can think of that might be helpful is if there was a way to directly call specific people rather than scheduling it in advance, but I think that’s more a product of the project management software we use than their company in particular.

Do you have any advice for potential customers?

If you have the time, ask their developers what their thoughts on the project are, because oftentimes they may be able to come up with better ideas than you think they do. It can take a little bit longer to listen, but you definitely shouldn’t let that deter you from hearing and valuing what they have to say.

BACKGROUND

Please describe your company and your position there.

Faiz ul Mawaid ul Burhaniyah (FMB) is a community Kitchen that provides a fresh one time meal called “FMB services” to Mumineen and Jamaat of Dawoodi Bohra all over the world. I am the Project Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Simform?

We hired Simform to build a web application and iOS & Android applications to streamline the various aspects of the running of the Faizul Mawaidul Burhaniyah.

What were your goals for this project?

We wanted to streamline the various aspects of meal service like communication between Zone coordinators and Volunteers, menu management, Calendar, etc. On the other hand, our end users should be able to book a meal using the mobile app.

SOLUTION

How did you select this vendor?

We have used this Vendor in the past for other projects and they had done a very good job in a timely manner.

Describe the project and the services they provided in detail.

Simform built a web application for Community managers and Mobile apps(both iOS and Android) for our end users. The project is a mobile application that allows our users to book a meal, cancel and see the menu on a day-to-day basis. The web application can only be used by Kitchen managers to manage menu, calendar, and meal deliveries. Simform designed and built our iOS and Android apps from scratch. They provided every service from mapping out the interface to development to QA and testing. The project involved creating a front end for the users and a back end for administrators to create and edit the content on the live application.

What was the team composition?

The team was made up of three developers, two designers and one project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It has allowed the Community Kitchen to become much more efficient and cost-effective. We also allow our customers to be fully in control of their service needs and be informed in a very timely and immediate way.

How was project management arranged and how effective was it?

We communicated through Zoho, Slack, Skype, and email. All project management was handled through the project manager they assigned, who’s knowledgeable and has communicated project progress regularly, making sure that we understand where we are in the process. He’s also effective at getting us to provide information to the team to keep the project moving forward without delay. They accomplished each task in an orderly manner until delivering the end result.

What did you find most impressive about this company?

They were able to bring in and out the resources needed to complete the project with the knowledge and skills that would be required. Since they have all the skills under one organization it allows you to know that the project will get completed on time and on budget. Simform leverages their resources across multiple projects which allows for economies of scale. Simform has many years of working with worldwide businesses to deliver successful IT projects. They have a strong knowledge base and leverage any other skills quickly with a high level of confidence.

Are there any areas for improvement?

It’s not a big issue, but if there’s a change in the scope, they should give better flexibility between the proposal and the wireframes and design.

BACKGROUND

Please describe your company and your position there.

My role is CTO for company specialized at consumer on-demand services. we provided ordering offline services from dedicated app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Simform?

Together with Simform we developed service for on-demand car washing service called GoWash is a Tel Aviv based startup that provides.

What were your goals for this project?

We wanted to bridge the gap in the car wash industry by providing an on-demand mobile solution to car owners.

SOLUTION

How did you select this vendor?

Friend referral

Describe the project in detail.

I started out with an idea and a small business plan. They started with understanding our concept and user requirements. They gave me a first service estimate in the beginning. From there, we started the work with a discovery meeting, discussing my vision and how I pictured the app.

My team provide mock-up and design for better understanding project requirements after with were write scope of work and put a clear picture we started development phase. Simform worked hand-in-hand with us to develop a mobile app. From UX design to both front- and back-end development, they did a great job at every step of the process.

What was the team composition?

We had a dedicated team of one project manager, three Developers, and a QA person. Simform does a good job of recognizing the workload and adjusting the team size accordingly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I got very positive feedback from my entire network and users that use the product. UX was very clear and helped to make sure users will come back to use service again.

How effective was the workflow between your team and theirs?

Process went very smoothly I was involve and got update on everything getting done. Project manager understood very well my feedback and the entire vision. we finish launched on time without any delays. The project management was straight forward and transparent.

They worked in a very agile way and held daily check-ins. We had a dedicated product manager whom I can contact at any time. I’d receive regular development updates via zoho. Apart from that, we used slack, email and skype for communication.

What did you find most impressive about this company?

Beyond their reasonable price structure and technical knowledge, their team is reliable and productive. It’s easy to communicate with them. Furthermore, they approach the project with a high level of integrity. It felt as if we had known their team for years because of how personable they were.

Are there any areas for improvement?

Writing scope of work for every feature take little longer then I thought, but I take this blame on me because I didn't attach any mockups/design from the beginning. after I came up with pre-made designs Simform understand vision very well and we started to work very fast.

BACKGROUND

Please describe your company and your position there.

I’m the co-founder and CEO of Fitcom Inc. We provide affordable custom app solutions for health, wellness, & fitness industries. In addition, our Fitcom Perks platform offers all types of organizations with free mobile technology to empower their employees, families, & customers to improve their fitness, health, and well-being.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Simform?

We engaged Simform to add more features to our existing SaaS platform and improve UX/UI. One of the major technical challenges was to build customizable packages, maintaining different instances for hosting of different whitelabled apps

What were your goals for this project?

We wanted to build a platform which can be leveraged by different health & fitness entities to develop their custom iOS and Android native apps.

SOLUTION

How did you select this vendor?

A representative reached out to me on LinkedIn.

Describe the project in detail.

Simform built a SaaS platform which allows gyms, physical therapy centers, and dietitians craft a custom iOS and Android native apps for their clients. They can add their logo, brand color and curate workout and nutrition plans for their customers.

One of the critical success factors for our business is to provide a high 24/7 availability when the platform and user base grows. Simform used Microsoft Azure Virtual Machine to cater to the hosting needs and deployed app packages on different instances each time the client built a new app using our platform.

What was the team composition?

Simform knew from experience exactly what resources we needed to achieve our goals. They assembled a flexible team with complementary skills, including a project manager, a UX/UI specialist, two frontend developers, and two backend developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After launching our platform, many partners have joined us to help local organizations empower their employees, families, & customers to improve their fitness, health, and well-being.

How effective was the workflow between your team and theirs?

They’ve been great partners. We communicated daily during the project’s development and continue to have biweekly meetings that coincide with their sprint schedules. We used Slack, JIRA, Email, and GoToMeeting to communicate.

I’d attend daily standups with the project manager and developers. It was a lot more involvement on my part, but the communication led to better utilization of the developer. I’d request difficult tasks and could rely on them to present several actionable solutions. From that standpoint, they did a great job managing the project and me as a client.

What did you find most impressive about this company?

The team was able to complete the task and therefore they had the necessary skill set that was required. They focus on their customer and produce high-quality work. Their technical knowledge and willingness to go above and beyond for the client are their greatest strengths.

Are there any areas for improvement?

We had a positive experience. There were a few mistakes, but those are inevitable in any project. We viewed the engagement as paying for their expertise and timeliness, as well as the time needed to make corrections.

BACKGROUND

Please describe your company and your position there.

I am the deputy head of the regional office for a Swiss-based nonprofit organization that advocates for child protection in 40 countries around the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Simform?

We contracted with Simform to develop a mobile app game for children aged 13–18 with the purpose of teaching them about their rights in judicial proceedings.

What were your goals for this project?

The goal of the project was to raise children’s awareness about judicial procedures where they may be witnesses, victims, or perpetrators.

SOLUTION

How did you select this vendor?

We opened an international open tender for the development of the game. Our internal committee evaluated all responses based on the company's references, expertise, price estimates, and proposed solutions.

Describe the project and the services they provided in detail.

We worked with a legal expert to create stories for the game. Based on these stories, we worked with a design company to craft animations, and we relied on Simform to develop the app itself. They built the front- and backend and inserted the animations into the gameplay. They developed the game for iOS and Android, as well as a web application using Angular.

What was the team composition?

We worked with one project manager, two mobile app developers, one backend developer, two frontend web developers, one quality assurance technician, and one UI/UX expert.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We see the completed application as an innovation, something that very few nonprofits use. Our target audience offered positive feedback of the game, citing its educational qualities. The game has been used by individuals and in classrooms, which has allowed our organization to evaluate the use of mobile apps to reach out to young people even further.

How was project management arranged and how effective was it?

Simform’s customer service is excellent, and we were completely satisfied with how they managed the project. They were mindful of our requests, and they were flexible with a development schedule. They have remained helpful in answering our questions even though the engagement has ended.

What did you find most impressive about this company?

I was impressed by their client orientation and their speed in developing a functional product.

Are there any areas for improvement?

No, everything regarding the engagement ran smoothly.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of BOATR. Our website, boatrlife.com, is a social platform that connects people interested in oceans, boating, yachting, and water sports.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Simform?

We needed a partner to create the frontend of our iOS application.

What were your goals for this project?

We wanted to give our users increased functionality through an iOS app.

SOLUTION

How did you select this vendor?

I met with several companies to discuss the scope and estimated cost. Simform offered appropriate industry expertise for the cost I expected for the project.

Describe the project in detail.

I shared the specifications, wireframes, and UI designs that I wanted in the app. Simform built the iOS app, specifically scaled for iPhones, to reflect each of these provided elements. Now, they help us make changes to improve the platform’s performance.

What was the team composition?

Simform provided a project manager, a business manager, two developers, and two testers for the main team. The developers rotated based on our current needs and the required expertise.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We released the app after eight months of working with Simform. The team continues to help us update and make necessary bug fixes.

How effective was the workflow between your team and theirs?

Our inter-team workflow ran smoothly with weekly conference calls, daily communication over Slack, and various other management tools. To overcome and language barriers, I shared illustrated examples of every change or fix I wanted Simform to make. Overall, their team was flexible, receptive to feedback, and involved throughout our engagement.

What did you find most impressive about this company?

Simform delivers what they promise to deliver: solid solutions. They’re able to swap people in and out of the project, or add them, based on expertise, needs, and time constraints. Plus, they are always available, open to feedback, and keep me in the loop about what’s going on, which is extremely useful.

Are there any areas for improvement?

There were a few bugs after development that required additional work to fix and clean up. I discussed this with their team, and we found a solution. We are now working toward a clear target, while testing different strategies together.

BACKGROUND

Please describe your company and your position there.

I am a product manager and UX designer at GPSPRO, a telematics company. We offer vehicle-tracking services to the tow truck and construction industries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Simform?

We saw a business opportunity in a new vertical and wanted to create a service. We hired Simform to build the iOS app that would be the main consumer-facing product for this initiative while we handled the rest of the project ourselves. The product consists of a database, logic layer, API layer, web portal, and mobile apps.

What were your goals for this project?

We needed a fully functioning app that met our requirements and would be accepted into the App Store.

SOLUTION

How did you select this vendor?

We used Upwork to filter vendors, interviewed multiple companies, and found Simform to be the most thorough. They had multiple team members on calls to understand our business requirements. They also took the time to create a requirements spec that outlined everything. This helped us feel confident about working with their team.

Describe the project in detail.

Prior to looking for a vendor, we did most of the product discovery using our in-house developers. This gave us a good idea of what was required and the time it would take to execute our plan. We’d already defined our spec and UI/UX, and we’d built some of the API endpoints. But, the entire backend was not complete; we had to work with Simform as we finished API endpoints. They worked quickly from the start, so we often fell behind while trying to get them the items they needed.

We had discovery meetings prior to starting the project and provided the design assets. First, Simform built the base UI. In two weeks, most of the UI was complete but not linked to the backend. Over the next few months, we continued to iterate the design, features, and execution.

What was the team composition?

Our team handled the backend development, product management, and UI design. Simform had a project manager and two developers. We used a typical Kanban-style ticketing system to work through new feature requests, bug fixes, etc. Through Skype, we stayed in touch daily. Every night, they would push updates so that I could test features and update or revise tickets in the morning.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Simform team constantly communicated and pushed new builds. When we needed to iron out a detail, they would make themselves available. We were able to complete the initial app in a good time frame and iterated the initial app, producing two more apps that were similar in functionality but improved.

How effective was the workflow between your team and theirs?

Because we operated in separate time zones, we would work during the day testing the previous build and getting tickets, API changes, and other items ready for Simform. Then, they would implement the items at night.

What did you find most impressive about this company?

They responded to our requests quickly and clearly. They’d also turn things around fast when necessary.

Are there any areas for improvement?

They could’ve been more available for our time zone during big pushes that needed attention. We would wake up early sometimes to have a few hours of direct working time with them. I would’ve liked them to have done the same so we could work together in real-time.

In addition, they could have taken more time to understand our business requirements or asked more questions about how a specific feature should work. Sometimes, they would jump into a solution without fully understanding all the issues, which meant we had to iterate features repeatedly to get them right.

BACKGROUND

Please describe your company and your position there.

I’m a co-founder of a mobile app company called DooTell. We’re a sharing social network app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Simform?

We needed them for our mobile app development. Myself and the other co-founder aren’t programmers, so we needed to bring in another company.

What were your goals for this project?

To develop a working prototype of our app that would convey our idea, function, and form the base for our company.

SOLUTION

How did you select this vendor?

We found them on Upwork. Since our initial communication, we’ve had a great experience.

Describe the project in detail.

They were hired to help us bring our ideas, as well as some basic mockups into a fully functioning mobile app.

What was the team composition?

We had a project manager, as well as a team lead.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was completed successfully. We went from having only an idea to having a 100-plus page working app. They did a superb job of not only the development, but also the management and communication.

How effective was the workflow between your team and theirs?

Other than some timing issues and some cultural or language barriers, we had no problems at all.

What did you find most impressive about this company?

They’re committed to their work and do what they say they will do.

Are there any areas for improvement?

Over-communicate when you can. It’s always better to get answers right away on each and every detail, rather than have things drag on.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of an employment platform. We sell software to high school districts that match students with local employment opportunities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simform?

We needed app developers for a redesign, and it was cheaper to hire contractors than a complete in-house team.

SOLUTION

What was the scope of their involvement?

They redesigned our iOS app using an Objective-C frontend and PHP and JavaScript for the backend. Once the engagement began, they made initial designs and wireframes. I approved or made changes to their designs through weekly calls with the project manager. The final product is basically a 2-sided marketplace app. Businesses create an account and then post jobs, view applicants, and hire suitable candidates. On the same app, users can search and apply for jobs.

What is the team composition?

The primary point of contact has been the project manager. I’ve also interacted with 3–4 other developers when addressing smaller tech issues through group calls. The CTO and sales rep have made themselves available resources as well.

How did you come to work with Simform?

One of their sales reps contacted me after finding us posting on AngelList. After an initial phone call, I liked what they could offer us and decided to try them out

How much have you invested with them?

We spent probably $6,000–$8,000.

What is the status of this engagement?

This project took place December 2016–February 2017. The app has been live on the App Store for almost a year. We’ve hired them for several projects since.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve experienced a significant spike in downloads since the redesign. Prior to this engagement, the app had 200 users and subsequently has 2000. Users find the app easy to use and appreciate its design aesthetics.

How did Simform perform from a project management standpoint?

They utilized a project management platform that showed me everything they did and how much time it took to complete each task. Alongside weekly calls, the project manager communicated with us via Skype or text messages. The CTO was also accessible, even via text message, which was nice since he’s their highest ranking engineer. Overall, they completed tasks quickly and managed the project well.

What did you find most impressive about them?

They’re fairly cheap given the quality of work they produce and offer a much better experience than other independent contractors. They’re a large company and function like one. Considering those factors, they’re a safe investment.

Are there any areas they could improve?

The time-zone difference can make continuous communication difficult. Occasionally, their language-specific developers are occupied with other projects and that slows development of our project. Also, the project manager has up to 15 projects at one time and that can interfere with receiving feedback. Being a growing company, they can remedy those issues with more hires.

Do you have any advice for potential customers?

They’re a company of full-stack designers and developers so they have the ability to build anything. Coming to them with a specific need and defined scope will make the project easier for everyone involved.

BACKGROUND

Please describe your organization.

We have created a home improvement app similar to Angie's List or HomeAdvisor, with small differences. Our solution is less pricey and more on-demand than the current offerings. We help homeowners take care of any job around the house, big or small, without the risk of getting unsolicited calls from contractors. We put the power back into the hands of the homeowner in terms of whom they choose.

This is the first time we've attempted a project like this one. Our initial strategy didn't work out as well as we had hoped. Even though we don't intend to become the dominant app for the market, we're trying to become one of the players. Right now, we're focusing on the local market.

What is your position?

I am a co-founder of the business.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Simform Solutions?

We needed development resources for our idea.

SOLUTION

Please describe the scope of their involvement in greater detail.

Simform Solutions developed our app for iOS, while also working on our website. They're providing support for them at the moment. Simform gave us many marketing suggestions, as well as support in this area.

How did you come to work with Simform Solutions?

We posted our project specs on Upwork, soliciting proposals. Simform Solutions best understood what we were trying to do, and their price was more than reasonable. Before selecting them, we had a Skype conversation on which we discussed what we were trying to do and what Simform could provide, in detail. We went through this process with several other developers, until ultimately deciding to go with Simform.

Could you provide a sense of the size of this initiative in financial terms?

Our website and app development had a cost of $15,000. The total cost for Simform's services for this year depends on the level of support which I'll need from them, as well as the updates and feature additions we'll develop.

What is the status of this engagement?

Our app was launched on May 9th, 2016. Simform Solutions provided us with one month of free support, which was extended to the end of June as a good gesture. It has helped us significantly.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Outside of the 3 user reviews we've received for the app, I haven't received any feed-back for it yet. We've had over 3,000 views on the app store, but this didn't lead to as many downloads as I would've liked. The friends who have downloaded my app have liked how it looks. There are certain things which could have been done better, but this was a result of cost constraints on our end, not necessarily because of lack of skills.

How did Simform Solutions perform from a project management standpoint?

Simform Solutions answered my questions every time I submitted them, and they were available for me any time I needed help.

What distinguishes Simform Solutions from other providers?

I haven't worked with anyone who was as responsive as Simform, even in my regular work. This aspect was phenomenal from my point of view plus the quality of app development was strong.

Is there anything Simform Solutions could have improved or done differently?

I would have liked to have a written list of requirements, instead of having an ad-hoc approach. It made the relationship a bit challenging. This was my issue rather than Simform's. They did what I wanted, but Simform could have suggested a better approach.